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Week Seven Pricing Concepts and Strategies for Establishing Value Ajax Persaud Dhruv Grewal Copyright © 2012 McGraw-Hill Ryerson Limited Shirley Lichti Michael Levy Chapter Objectives LEARNING OBJECTIVES LO1 Explain what price is and its importance in establishing value in marketing LO2 Illustrate how the 5Cs – company objectives, customers, costs, competition, and channel members – influence pricing decisions LO3 Describe various pricing strategies and tactics and their use in marketing (e.g. cost-based pricing, competition-based pricing, value-based pricing, psychological pricing, new product pricing, and pricing tactics targeted to consumers and channel members) LO4 Summarize the legal and ethical issues involved in pricing 10-2 Chapter Objectives 10-3 LO1 Price is a Signal Prices can be both too high and too low Price too low may signal poor quality Price set too high might signal low value 10-4 LO1 Role of Price in the Marketing Mix Price is usually ranked as one of the most important factors in purchase decisions Price is the only element in the marketing mix that generates revenue 10-5 Test Your Knowledge The key to successful pricing is to match the product or service with the consumer’s _______________. A) income level B) value perceptions C) shopping habits D) brand consciousness 10-6 LO2 The 5 Cs of Pricing 10-7 LO2 1st C: Company Objectives • Profit Orientation Maximize profits Target return pricing Target profit pricing • Sales Orientation • Competitor Orientation • Customer Orientation 10-8 LO2 2nd C: Customers Price elasticity of demand Elastic (price sensitive) Inelastic (price insensitive) Consumers less sensitive to price increases for necessities 10-9 LO2 Demand Curves Knowing demand curve enables to see relationship between price and demand 10-10 LO2 Elasticity Affected by • Cross-price elasticity • Substitution effect • Income effect 10-11 LO2 Factors Influencing Price Elasticity of Demand: Substitution & Income Effects Meet Pete, college student on a budget Old Spice Sport Deodorant user At the store he notices that Old Spice is more expensive Pete decides to give another brand a try and save money 10-12 LO2 Factors Influencing Price Elasticity of Demand: Cross-Price Elasticity Effect Meet Kendra, selfsupporting college student Buys a new printer on sale for a great price Learns it requires special ink cartridges* that cost more than the printer *complementary products 10-13 LO2 3rd C: Costs Variable Costs Vary with production volume Fixed Costs Unaffected by production volume Total Cost Sum of variable and fixed costs 10-14 LO2 Break Even Analysis and Decision Making 10-15 LO2 Break Even Analysis Total Variable Cost = Variable Cost per unit X Quantity Total Cost = Fixed Cost + Total Variable Cost Total Revenue = Price X Quantity Break-Even Point (units) = Fixed Costs Contribution per unit 10-16 LO2 4th C: Competition Subway Commercial 10-17 LO2 Ethical Dilemma 11.1 White Label ABM Fees 35,000 non-bank machines handling about 135 million transactions a year Surcharges vary between $1.50 and $6.15 Canadians charged over $420 million last year to access their own money 10-18 LO2 5th C: Channel Members Manufacturers, wholesalers and retailers can have different perspectives on pricing strategies Manufactures must protect against grey market transactions 10-19 Other Influences on Pricing The Internet • • Increased price sensitivity Growth of online auctions Economic Factors Local economic conditions Increasing disposable income Economic factors Increasing globalization Increasing status consciousness Crossshopping 10-20 LO3 Pricing Strategies 10-21 Pricing Strategies: 1. Cost-Based Methods LO3 Cost-base pricing methods start with cost All costs calculated on a per unit basis Assumes costs don’t vary for different levels of production 10-22 LO3 Pricing Strategies: 2. Competitor-Based Methods Set prices to signal information of how product compares with competitors Premium pricing 10-23 LO3 Pricing Strategies: 3. Value-Based Methods Setting prices that focus on the overall value of the product Consumer perceptions 10-24 LO3 New Product Pricing Strategies Market Penetration Pricing Price skimming 10-25 LO3 Psychological Factors Affecting Pricing Strategies Reference Pricing Pricequantity relationship Psychological pricing strategies Everyday low pricing (EDLP) Odd prices 10-26 LO3 Reference Prices Internal reference price External reference price 10-27 LO3 Reference Pricing • How do consumers use reference pricing when shopping for cars? • How does this ad help the consumer? 10-28 Test Your Knowledge Which of the following would NOT be associated with an internal reference price? A) The last price a consumer paid for an item B) What a consumer expects to pay for an item C) Consumer price perception regarding an item D) The overall cost of ownership of an item 10-29 LO3 Everyday Low Pricing Everyday low pricing (EDLP) High/low pricing versus • Value is created in different ways • EDLP saves search costs of finding lowest overall prices • High/low provides the thrill of the chase for the lowest price 10-30 LO3 Groupon How do you move from EDLP to higher prices? Payless Website 10-31 LO3 Odd Prices Odd prices may be so traditional that sellers are afraid to round them off May suggest a good deal May suggest low quality 10-32 LO3 The Price-Quality Relationship • Most inexperienced consumers use price as an indicator of quality • Price becomes crucial when consumers have little knowledge about certain products/brands Wine ranges in price from under $5 a bottle to over $100K a bottle. How do you know which to choose? 10-33 LO3 Pricing Tactics Pricing strategy Long term vs. Pricing tactics Short term 10-34 LO3 Business to Business Pricing Tactics and Discounts Seasonal Discounts Cash Discounts Quantity discounts Allowances Uniform delivered vs. geographic pricing 10-35 LO3 Seasonal Discounts Designed to spur buyers into purchasing merchandise early 10-36 LO3 Cash Discounts Reduced invoice cost if buyer pays prior to the end of the discount period Encourages buyers to pay before the discount period ends Seller benefits either way 10-37 LO3 Allowances Lowers the final cost in return for specific behaviour Advertising allowance Listing allowance 10-38 LO3 Quantity Discounts Cumulative quantity discount Noncumulative quantity discount 10-39 LO3 Uniform Delivered vs. Geographic Pricing Addresses the impact of shipping, which is often a major cost for manufacturers 10-40 LO3 Consumer Pricing Tactics Price lining Price bundling Leader pricing 10-41 LO3 Price Lining Marketers establish a price floor and a price ceiling and set prices in between Allows for easy comparison 10-42 LO3 Price Bundling Encourage sales of slow moving items Encourage stock up Encourage trial of new brand Incentive to purchase 10-43 LO3 Leader Pricing Enticing consumers into the store with the popular aggressively priced item and hoping they will pick up other items while shopping 10-44 LO3 Consumer Price Reductions Markdowns Coupons and rebates Quantity discounts for consumers Seasonal discounts 10-45 LO3 Markdowns An integral component of high/low pricing strategy Enable retailers to get rid of slow moving or obsolete merchandise Used to generate store traffic. 10-46 LO3 Quantity Discounts for Consumers Size discount The more you buy the cheaper the unit cost 10-47 LO3 Seasonal Discounts © Encourage consumers to use services or purchase products year round 10-48 LO3 Coupons and Rebates Coupons – Retailer handles Rebate – Manufacturer issues 10-49 Test Your Knowledge The redemption rate on coupons averages _____________. A) less than 2 percent B) 5 percent to 10 percent C) 20 percent to 30 percent D) over 30 percent 10-50 LO4 Legal and Ethical Aspects of Pricing Deceptive Pricing Predatory Pricing Price Discrimination Price Fixing 10-51