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Role of the Community Pharmacy in Early Detection of COPD Walgreens Health Initiatives Tim Buckley, RRT Tucson, Arizona Goals • Increase early detection and awareness of COPD • Introduce RT and Homecare to the Walgreen Drug Stores Combined Effort • AARC – Kelli Hagen • NLEHP – Dr Paul Enright – Dr Tom Petty – Louise Nett • ALA of Az. – Jennifer Jones • Tyco Puritan Bennett – Johnny Drake – Chris Graceffa • AZ Society for Respiratory Care – Mike Gammie • WHI Homecare Market Selection • Tucson, Arizona selected – Walgreens mid-sized market • 36 stores – Innovative programs welcomed • Managers are used to experiments – March is the end of a long cold winter Planning • Conference Call with AARC and NLHEP • Contacted Dr. Enright • Contacted AZ Society for Respiratory Care • Contacted Tyco PB • Contacted ALA of AZ • Walgreens Health Services • Walgreens Marketing Department Advertising • Radio – Targeted to over 45 population – Tucson was inexpensive • Newspapers (roto ad) – It goes out every Sunday • TV, PSA’s – AARC Developed PSA, added Tag-line – ALA Interview • In-Store Posters – To stores in Tucson Market 30 days ahead Training • Half Day Session – All volunteers – Overview of Project – Hands-on with Spirometer & Printer – Interpretation of results – Counseling – Review of education materials in packet Information • Patient Packet – Test results – Recommendation to bring them to their MD – Explanation of results (Spanish) – Information on COPD from AARC – RT Propaganda from AARC – Resources for Smoking Cessation • AZ Airways • ALA Program Screenings • March 5th - March 17th, 2001 • 3 hours each • 2 per day • Morning, afternoon, and evening • 10 high traffic stores, 2 each Staffing • AZSRC – – – – Mike Gammie RTs PMI Students PCC Students • WHI – Homecare RTs for each screening • ALA of Arizona – sponsored two sessions providing volunteers to fully staff each session • Tyco Puritan Bennett – Chris Graceffa – Johnny Drake Sessions • Set up in Pharmacy area • 4 to 6 spirometers • 1 printer • Packets • Chairs and Card Table Response • Typically there were 30-35 people per three hour session • One evening session tested 75 people in three hours Results • We tested 929 patients in 20 screenings • Over 30% had some indication of Obstructive Airway Disease • Some obviously had COPD What We Learned • 6 to 9 month lead time – Advertising schedule • Pick good partners • Need someone to champion • Native Spanish Speakers • Need more experienced RTs – Students did not have experience • Store Managers need to be more involved in planning Future Plans • Examining future possibilities – New leadership – Marketing focus • Coordinate with current WHI homecare locations • Multiple Markets at once, are hard with our resources
