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TeleReach ® KVM access over IP via Web browser from anywhere 4 user ports up TR364 4 KVM ports 3 user ports TR363 3 KVM ports 2 user ports TR362 2 KVM ports 1 user port TR361 Secure multi-user access and control via Web browser TeleReach is the fastest, most secure way for one or more users to remotely access and manage multiple servers from any PC running the Internet Explorer 4.0 browserwithout installing proprietary software on the remote PC. A high performance solution for remote BIOS-level control TeleReach provides up to four remote users with secure BIOS-level access to manage mission-critical servers. Using Raritan's powerful framegrabber technology, unique Video Compression Algorithm and 128-bit SSL encryption, TeleReach captures, digitizes, and compresses the video signal before transmitting to a remote PC. Authorized users have direct access and total control of target servers for maintenance, administration, running GUI applications, troubleshooting, and even rebooting. 1 KVM port Choose access via Internet, LAN/WAN, or dial-up modem IP access to mission-critical servers through the network is easy, convenient, and secure. To ensure true "anytime" availability, TeleReach also provides network-independent access via dial-up modem, so target servers are reachable from anywhere, even when the network is unavailable. 800-724-8090 TR402 A Total Access Solution Choice of Server Access Method IP Access or Direct Connection "KVM Access Over IP" enables convenient server control from anywhere. Direct analog connection from the user console to the KVM switch still provides the best performance and most secure access. The Raritan Approach: your needs, your choice Raritan's KVM+TeleReach total solution empowers you to choose your access method. You can maximize performance by connecting your user consoles directly to the KVM switch inside the data center or the NOC, and have convenient IP access when and where it is most appropriate. Choice of Web browser or modem access When you need remote access, Raritan again enables you to pick the best solution for your situation. With TeleReach, you can access all your KVM switches and servers through your Web browser (IE 4.0) across the LAN/WAN; or if the network is unavailable, dial directly into the built-in modem. Features Applications TeleReach delivers what the market demands TeleReach . . . the anywhere, anytime solution KVM access over Web browser Raritan designed TeleReach to be the perfect answer for all remote access needs: Up to 4 ports for access to KVM switches or servers Remote KVM access via Internet, LAN/WAN, or dial-up modem control servers from within building or across campus Network-independent access via modem using TeleReach manage servers at branch offices from a central site Control Software from the remote PC provide remote support for worldwide data centers Access servers even when the network is unavailable troubleshoot, reconfigure, and reboot servers from home SSL 128-bit RSA public key, 128-bit private key encryption provide convenient, secure lights-out server management Raritan user authentication with optional RADIUS support High-performance mouse tracking and synchronization Configurations Automatic video resolution sensing optimizes display quality Built-in redundant power supplies TeleReach . . . the flexible solution User event log Today's enterprise-class data center requires the flexibility to choose direct cable connection or remote IP access, through the network or out-of-band. TeleReach provides an array of access choices. You decide. Keyboard macro mapping Remote administration capability DHCP or fixed IP addressing No impact on performance of target servers To view typical TeleReach configurations for remote server management, visit Connect up to 4 user consoles for direct analog KVM access www.raritan.com/products_tr_config.html www.raritan.com Why TeleReach? Your decision on which remote server access product to deploy in your data center will ultimately be based on which product provides the greatest convenience, performance and securitytrue anywhere, anytime access. With TeleReach, you can have it all. Convenience KVM Access Over Web Browser If you can only access your servers over IP from a PC with proprietary software installed, you don't have true anywhere, anytime access. TeleReach gives you IP access from any PC via Internet Explorer 4.0 or greaterwith no need to install proprietary software onto the remote PC. Network Independent Remote Access When the network is down at 2:00 AM, and youre 30 miles away, remote access through the LAN/WAN just isnt very helpful. The dial-up modem built into TeleReach enables BIOS-level access for troubleshooting, or even rebooting, using TeleReach Control Software. Multiple Access Paths for Simultaneous Users TeleReach (TR364) features four direct analog access ports and four KVM IP access ports, enabling simultaneous access by multiple users, inside and outside the data center. Remote Access to TeleReach Admin Screens The data center manager only has total access if he/she also has remote administration capability. Set up and changes to TeleReach features and settings are always within reach for the systems administratoranywhere, anytime. Single KVM User Interface Some IP access products have one KVM user interface for direct analog access, and a different user interface for access over IP. With TeleReach you use the same familiar KVM user interface, whether you are at the user console in your data center or the PC in your home. Simultaneous Server Viewing TeleReach enables you to simultaneously view multiple connected servers from your remote PC. 1 2 Easy access via Web browser 3 Best-In-Class Security Some IP access products require that the data center manager choose between convenient access and bullet-proof security. TeleReach requires no compromises due to an array of powerful security features, including: 128-bit SSL encryption Powerful Raritan user authentication and RADIUS support Use of only one open network port, preserving strict firewall settings Customizable user profiles for multi-level security Private security key and IP filtering Option to deactivate modem and/or browser access Automatic logout of idle users Superior Performance Powerful Raritan frame-grabber technology Raritans powerful frame-grabber technology ensures superior video quality. Superior Raritan Video Compression Algorithm Raritans unique Video Compression Algorithm ensures faster transmission of video signals and lower bandwidth consumption. Bandwidth sensitivity Transmission of video signals adapts to available bandwidth. Best mouse synchronization TeleReach virtually eliminates latency, the annoying wait for the keystrokes or mouse movements of the target server to catch up to your operations at the remote PC. Redundant power supplies Standard redundant power supplies make downtime a term from the past. Simultaneous server viewing www.raritan.com Specifications of Components Part Form Factor Dimensions Weight Power KVM ports User ports TeleReach Admin Port Remote Connection Network Modem Protocols Sun video modes Accessories (included) Cables Warranty Raritan Computer, Inc. was founded in 1985 as a PC manufacturer and distributor. In order to save space and improve productivity during burn-in of newly assembled PCs, Raritan developed the first centralized computer monitoring and control productBurn-in Master. Since that time, Raritan has become the industry's leading designer and manufacturer of high-quality electronic KVM switches and related connectivity products. Raritan customers save space and reduce equipment costs by eliminating unnecessary equipment, and improve systems management through centralized server control. Raritan now offers a complete range of products that provide cost-effective, central access and control of 2 to more than 2,000 computers. Today, more than 500,000 Raritan products like MasterConsole II, 4 MasterConsole MX and CompuSwitch are in use, controlling millions of mission-critical servers worldwide. 10BASE-T, 100BASE-TX Ethernet 56K V.90RJ11 port TCP/IP, UDP, RADIUS, SNTP DHCP, PAP, CHAP, HTTP Screen Resolutions PC text mode PC graphic modes Remote Access Software About Raritan TR364, TR363, TR362, TR361 2U Rack mount chassis 19 (W) x 21.25 (D) x 3.5 (H) 482mm (W) x 540mm (D) x 89mm (H) 29.5 lbs (13.4 kg) Redundant Power Supply 100-120V/8.0A or 200-240V/4.0A 300W: 47Hz-63Hz DB25 female for server(s) or KVM switch(es) TR3644 ports, TR3633 ports TR3622 ports, TR3611 ports DB25 male for user console Direct analog access TR3644 ports, TR3633 ports TR3622 ports, TR3611 ports PS/2 keyboard mini-DIN 6 pin (F) VGA monitor HD15 (F) Raritan's success is due, in part, to its proprietary keyboard and mouse emulation technology, which has helped earn customer and industry recognition for "rock-solid" reliability. Raritan has continued to introduce new technologies for reliable, secure long-distance keyboard, mouse, and video transmission using Category 5 UTP cable or over IP. Paragon, Raritan's multi-user, multi-platform Cat 5-based KVM switching product, has gained widespread acclaim as the enterpriseclass solution for centralized server access and control. TeleReach enables remote access to a Raritan KVM switch over IP via Internet, LAN/WAN, or dial-up modemanywhere, anytime. 720x400 640x480, 800x600, 1024x768, 1152x864, 1280x1024 1024x768, 1152x900, 1280x1024 All cables to connect to PC or Raritan KVM Switch TeleReach Control Software Ver. 2.5 or access via Web browser (Internet Explorer 4.0 or higher) One Year All Raritan products are backed by a worldwide sales and service organization focused exclusively on complete KVM switch and connectivity solutions. Raritan is dedicated to helping each user improve systems management, reduce investment in unnecessary equipment and optimize the use of precious space. After more than 16 years, "Raritan Reliability" is the benchmark against which all other KVM vendors and their products are measured. TR364 Front Panel TR364 Front Panel without cover To view typical TeleReach configurations for data center management, visit www.raritan.com/products_tr_config.html TR364 Back Panel Raritan Computer Inc. 400 Cottontail Lane Somerset, NJ 08873 Email [email protected] www.raritan.com Tel. 732-764-8886 Tel. 800-724-8090 Fax 732-764-8887