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Welcome Belinda Garcia Executive Director Dentists Who Care Welcome to the 15th Annual DWC Conference to be held at Isla Grand Beach Resort in South Padre Island, Texas. This year’s conference promises to be one of the best. This year, our program includes quality continuing education for the entire dental office with a nationally recognized line-up of speakers for Friday and Saturday. We would like to invite you to come by the exhibit hall and see the latest in dental products and services for the dental office. In addition, there will be a silent auction taking place all day Friday. These auction items will include both dental products as well as individual items from local restaurants and shops. Go ahead and mark your calendars’ for the weekend of August 5-6, 2011 and we look forward to seeing you there! About Dentists Who Care DWC Charity Dental Conference August 5-6, 2011 Isla Grand Beach Resort South Padre Island, Texas DWC Board of Directors Larry N. Balli, D.D.S. - President Ricardo Garcia, D.D.S., M.S. - Vice President Joe Peralez III, D.D.S. - Immediate Past President Noel Garza, D.D.S. - Treasurer Grayson Sellers, D.D.S. - Secretary Joey Cazares, D.D.S. - Member Carlos Garcia, D.D.S. - Member Sergio Guzman, D.D.S. - Member Adam Lalonde, D.D.S. - Member DWC Office Executive Director Belinda Garcia Dentists Who Care is a private, non-profit, charitable organization created to help solve the problem of poor oral health among children in the Rio Grande Valley. The mission of DWC is to improve and enhance the quality of life for low-income children in the Rio Grande Valley of Texas through access to oral health care. To accomplish this goal, the organization directs the volunteer efforts of 130 Rio Grande Valley dentists who each pledge to donate their services on board the Mobile Dental Unit Clinic and/or donate their services through Valley Smiles Coupons. Through the efforts of our volunteer dentists and our local school nurses, over 20,000 students throughout the Rio Grande Valley have received over $2 million in charitable care. This dental conference is one of our primary means of obtaining revenues to sustain the DWC programs. Mobile Unit Coordinator Lupe Carrillo Administrative Assistant Darlene Villarreal 210 Remington Avenue Edinburg, Texas 78539 Phone: (956) 318-3383 Fax: (956) 383-8986 Email: [email protected] Website: www.dentistswhocare.us Nicholas R. Conte Jr., D.M.D. Nicholas Conte D.M.D. is the Clinical Research Manager for Dentsply Caulk in Milford, Delaware. He is board eligible prosthodontist and currently holds an appointment as Clinical Assistant Professor at UMDNJ - New Jersey Dental School. Dr. Conte earned a B.A. from the University of Rochester. He has been in private practice since completing his prosthodontic residency in 2000. As a faculty member at NJDS, he has developed and directed the Esthetic Dentistry Curriculum and managed an undergraduate dental clinic. He enjoys lecturing on principles of esthetic dentistry and is a member of the American Association for Dental Research. “Keys to Success in Impression Taking and Fabricating Provisional Restorations” 8:30 a.m.-11:30 a.m. Course Code F01* F01 Course Objectives: At the end of this course, the participant will be able to: 1. Identify key material and technique factors involved in recording an ideal impression. 2. Identify materials and techniques for obtaining optimal tissue retraction and hemostasis. 3. Understand the importance of provisional restorations from a mechanical, biological and esthetic perspective. 4. Identify techniques for fabricating a provisional and trouble-shoot common problems. Course Synopsis: Clinicians consider recording a final impression among the most stressful restorative procedures. This presentation will discuss the key factors in consistently capturing perfect impressions. Topics will include properties of impression materials, selection of the correct materials for the appropriate clinician situation as well as a review of the most current tissue management options and techniques available today. As the dental team focuses on recording an impression and the subsequent final restoration, the provisional is often overlooked as being a critical step in restorative process. The provisional restoration should serve not only as a space maintainer but as a diagnostic and evaluative tool for the dentist, patient and laboratory. This course will provide an overview of new and current provisional materials and the evolution of the products and their delivery systems. Dr. Conte will discuss the current problems associated with provisional fabrication and provide trouble-shooting techniques to combat the frustration involved in the process. This course will help develop the knowledge and confidence that will allow the dentist and auxiliary to record impressions and fabricate durable, functional and esthetic provisional restorations consistently, quickly and easily! “Esthetic Composite Restorations: A Hands-On Workshop” 1:00 p.m.-4:00 p.m. Course Code F06* F06 Course Objectives: At the end of this course, the participant will be able to: 1. Review esthetic principles and smile design. 2. Explain the importance of tooth anatomy and morphology in developing esthetic restorations. 3. Explain step by step application techniques for improving adhesion, reducing polymerization, shrinkage, and eliminating post-operative sensitivity. 4. Choose appropriate material for Class I, II, and V restorations. Course Synopsis: In our esthetically driven society, developing the skills to deliver high quality direct composite restorations is a necessity for today’s clinician. Through mastering the basic elements required for creating a beautiful, natural looking restoration and ―beginning with the end in mind‖ the dentist can fabricate esthetic restorations simply, easily and predictably. This course will review esthetic principles including smile design, tooth anatomy, and morphology. Dr. Conte will discuss conservative tooth preparation and examine the role of adhesives and composites in the restorative process while offering step-by-step instruction on anterior and posterior composite placement techniques. Review of methods for ideal contact creation, optimized polymerization during light curing and fast and easy finishing and polishing systems will provide the attendee with the latest techniques to maximize function and esthetics and create long lasting restorations. Following a didactic review, participants will have an opportunity to apply the techniques learned during a hands-on session. Shirley Branam, R.D.H., M.B.A. Shirley Branam, R.D.H., M.B.A. is the Central Clinical Educator for DENTSPLY Professional. She received her Bachelor of Science Degree in Dental Hygiene from the University of Michigan and continued on to complete a Master of Business Administration degree in Health Care Management from the University of Phoenix. Shirley’s background includes over 20 years in clinical and educational experience in the dental assisting and dental hygiene professions. While a member of the University of Michigan School of Dentistry, she held various appointments including hygiene faculty member, staff hygienist in the Graduate Prosthodontic Clinic, and research coordinator assistant. Her areas of expertise include clinical dental hygiene, biomaterials, implants, local anesthesia, and nitrous oxide sedation. She currently lectures, national and internationally, for DENTSPLY Professional covering topics on ultrasonic instrumentation, anesthesia, caries risk assessment and implant maintenance. She practices clinically on Saturdays in a general dental office and volunteers at a local clinic providing hygiene care to the underserved. “Win the Battle Against Biofilm: Leverage the Power of Utrasonics” 8:30 a.m.-11:30 a.m. Course Code F02* HANDS ON F02 Course Objectives: At the end of this course, the participant will be able to: 1. Differentiate the advantages and limitations of the various technologies which drive power scaling units. 2. Compare and contrast the three E’s of hand, sonic, and ultrasonic instrumentation techniques: effectiveness, efficiency, and ergonomics. 3. Describe the technology of ultrasonic's and define key terminology, including acoustic streaming, acoustical turbulence, cavitations, lavage, frequency, power and stroke pattern. 4. Identify and assess pretreatment considerations for the use of ultrasonic instrumentation to include patient’s medical history, clinical indications, and contraindications. 5. Identify various modifying factors which influence and/or change instrumentation protocols such as root anatomy, furcations, and oral conditions. 6. List criteria for the appropriate selection of ultrasonic inserts, both standard and modified. 7. Demonstrate the correct technique for utilization of the ultrasonic scaler to include insert and power selection, lavage flow, grasp, fulcrum, tip adaptation, and stroke. 8. Implement ultrasonic instrumentation to facilitate thorough periodontal debridement and enhance clinical outcomes. Course Synopsis: This course is based on the current scientific literature and evidenced-based strategies to provide clinicians practical guidelines regarding the use of ultrasonic instrumentation. Ultrasonic instrumentation techniques will be covered extensively following the dental hygiene process of care and utilizing hands-on activities. “Aging Gracefully-Give Them Something to Smile About” 1:00 p.m.-4:00 p.m. Course Code F07* F07 Course Objectives: at the end of this course, the participant will be able to: 1. Review statistics on aging including the subjective areas of population, economics, health status, health risks and behaviors, and health care. 2. Identify oral relationships to each of the top health concerns related to the aging process, including the oral implications of the medications taken for them. 3. Recognize key indicators of wellbeing. 4. Discuss general oral concerns common to the aging population including Root Canals, Xerostomia, Dental Hypersensitivity, Periodontal Disease, tooth wear and fractures. 5. Review guidelines for prophylactic antibiotics for infective endocarditis and joint replacements. Course Synopsis: This course will address the most recent statistics on aging and discuss the oral ramifications of the most common diseases and conditions related to the aging process. Customized treatment protocols best suited for those with medical/oral concerns will be discussed. Tabitha Fernandez-Director of Client Relations Tabitha Fernandez is the Director of Client Relations at Jameson Management. Focusing on the needs of Jameson clients and prospective clients, Tabitha hears and understands the inner workings of dental teams on a daily basis. Since she started with Jameson, she has completed professional training in the areas of communication and effectiveness training, practice management and marketing. Fernandez has been working side by side with Cathy Jameson on educating doctors about Jameson and the systems that can help a practice have productive, profitable and stress controlled days. Her experience of analyzing hundreds of practices nationwide each year, give her a unique perspective on the business of dentistry. “Becoming A People Professional” 8:30 a.m.-11:30 a.m. Course Code F03* F03 Course Objectives: At the end of this course, the participant will be able to: 1. Define your ultimate mission or your purpose. 2. Make sure you are providing the type of care that patients want and expect. 3. Apply etiquette in all areas and in all relationships in the practice. 4. Provide a full range of services– professionally, financially and emotionally. 5. Spend time during your evaluation and consultation to educate patients about the recommended treatment. 6. Ensure that continuity of information is evident. 7. Make sure, without compromise, that the completion of treatment obtains excellent results. 8. Be willing to stand behind all treatment 9. Stay in contact with your patient family in a positive way on a regular basis 10. Always provide the kind of quality care set forth in your statement of mission and detailed in your vision Course Synopsis: A professional cannot provide services or perform skills clients, customers and patients are not confident and if they do not have a steadfast level of trust. Building a relationship of trust and confidence is perhaps the most critical step toward a person’s acceptance of you and the treatment you are providing. This may take more time than any of the other parts of case presentation, but without it, you will never encourage a person to say ―yes‖ to your recommendations. F08 “Star-Gazing Building the Five-Star Dental Team” 1:00 p.m.-4:00 p.m. Course Code F08* Course Objectives: At the end of this course, the participant will be able to: 1. LEARN Goal-Setting Techniques and Goal Achievement Systems and how to set goals– TOGETHER. 2. Eliminate team dysfunction by learning how to develop effective communication throughout the team and by 3. creating a clear problem solving process. 4. Maximize the talents of each team member and STIMULATE team development. 5. Make the most of team meetings. 6. Discover how to hire correctly, train efficiently and develop a sense of co-ownership to inspire cohesiveness within the team. Course Synopsis: A great dental team is the most essential aspect of a successful practice. Without a strong team of ―producing‖ individuals — a dental practice will never achieve its full potential. Learn practical advice for setting and achieving goals, improving communication skills, understanding how to deal with conflicts and stresses, developing productive staff meetings and learning the effective techniques of team building. Hire, train, evaluate and reward your team in a proven, professional, business-effective manner. Your team– the power behind progress! Deborah S. Ruddell, D.D.S. P.A. Dr. Deborah Ruddell, D.D.S., P.A. is an accomplished Cosmetic and Implant Restorative dentist, who has been practicing in Ft. Myers, Florida for 25 years. Her emphasis is on providing comprehensive care, while creating natural cosmetic restorations. She utilizes the most advanced materials and procedures including Cad-Cam scanning for crown and implant restoration fabrication. She graduated in 1985 from the University of Missouri-Kansas City School of Dentistry. She is a member of several professional associations including the American Academy of Cosmetic Dentistry, and Perio-Prosthesis Implant Study Club. In 2011, she was elected as one of thirty dentists worldwide, to the 3i Biomet Leadership Team, involved in developing coordination of 3i Encode Abutment and Cadent Itero scanner integration. She was recently named a Top 100 dentist by her peers. “MTM® Clear Aligner In-Office: An Introductory Lecture and Hands-On Course in Minor Tooth Movement” 8:30 a.m.-11:30 a.m. and 1:00 p.m.-4:00 p.m. (Max to 20 people)—-Course Code F04* and F09* (F09 IS A REPEAT OF F04) F04 F09 MTM® Clear•Aligner In-Office is indicated for the treatment of tooth malocclusions in patients with permanent dentition (i.e. all second molars). MTM® Clear•Aligner sequentially positions teeth by way of continuous force. Course Objectives: The course will provide an overview of how to apply MTM® In-Office to treat: 1. Minor anterior crowding and spacing 2. Minor orthodontic relapse 3. Refinements to or finishing other aligner cases 4. Tooth repositioning to prepare for implant, crown & bridge and restorative procedures. Course Synopsis: 1. MTM® In-Office was developed by a well-known orthodontist, Dr. Keith Hilliard, to address increased patient demand for esthetic orthodontic treatment. His widely-published1 and practiced method uses the basic principles and biomechanics of orthodontics for clinicians to accomplish a range of tooth movements2. In this course, Dr. Deborah Ruddell, an experienced MTM® In-Office practitioner, will teach Hilliard’s basic principles, focusing on the most common minor anterior misalignments seen in adult patients. Attending clinicians will receive an introduction to the tools and education needed to offer this highly-affordable, cost-effective solution to their patients. 2. Participants will use the patented Hilliard Thermoplier® Pliers to fabricate aligners that effect the desired tooth movements. They will also learn the basics of case planning, measurement/creation of space within the arch and post-treatment retention. The course includes an overview of the thermoforming equipment, materials and techniques used to make aligners and retainers, bleach trays and many more profit-building appliances that are often outsourced to labs. 1. Essix Appliance Technology: Applications, Fabrication and Rationale, J. Sheridan, K. Hilliard & P. Armbruster (2003) GAC International, Inc.; The Invisalign System, O. Tuncay, (2006) Quintessence Publishing; Orthodontics: Current Principles & Techniques (4th Ed.), T. Graber, R. Vanarsdall & K. Vig, (2005) Mosby, Inc.; Contemporary Orthodontics (4th Ed.), W. Proffit, H. Fields, & D. Sarver, (2007) Mosby, Inc. 2. Treatment range using the Hilliard Thermoplier® Pliers is not to exceed 1mm of movement per tooth per month. Clinical data on file. Barbara L. Bennett, C.D.A., R.D.H., M.S. Barbara L. Bennett, C.D.A., R.D.H., M.S. has been actively involved in dentistry for over thirty years. She is the program chair for Texas State Technical College, Harlingen, dental hygiene and dental assisting programs, and co-division director of the health professions cluster. She is a contributing author for several dental hygiene textbooks, and has written articles for various dental hygiene publications, She has developed an on-line continuing education course on fluorides and histology for Educational Horizons. She has served two terms as curriculum consultant for the Council of Dental Accreditation of the American Dental Association, and has twice been the president of the Rio Grande Valley Dental Hygiene Society in Texas. She speaks at the national level at a variety of topics of interest to health care providers. “Infection Control and OSHA Update for the Dental Professional” 8:30 a.m.-11:30 a.m. Course Code F05* F05 Course Objectives: At the end of this course, the participant will be able to: 1. Identify the risk factors for disease transmission in the dental office. 2. Discuss the use of standard precautions and aseptic technique to avoid disease transmission in the dental office. 3. Successfully complete the task analysis for the certification examination for dental assistants for the TSBDE on infection control 4. Provide the yearly OSHA update on Bloodborne Pathogens. Course Synopsis: This course was designed as a comprehensive review on infection control for the dental professional. It will also fulfill the yearly OSHA requirement for dental professionals. An overview of current infection control theory and practice will be provided. “HIPPA” and “Oral Complications of Cancer Treatment” 1:00 p.m.-4:00 p.m. Course Code F10* Hippa: Course Objectives: 1. Describe the components of the Health Insurance Portability and Accountability Act. 2. Discuss compliance with state and federal HIPAA regulations in the dental office. F10 Course Synopsis: This course will familiarize the participant with the components of HIPAA to ensure compliance with state and federal regulations. Oral Complications of Cancer Treatment: Course Objectives: 1. Discuss oral complications related to cancer treatment. 2. Identify those at risk for developing oral cancer. 3. Describe appropriate oral care pre-treatment, during treatment, and post-treatment for the patient undergoing cancer treatment. Course synopsis: This course was developed in partnership with the NIDCR and the Texas Dental Oncology Education Program to inform oncology and oral healthcare providers about the oral complications of cancer treatment, to encourage communication between provider groups, and to give patients the tools they need to be active participants in their cancer care. Susan Rock-ECC Director for the American Heart Association Susan Rock is the owner of CPR Services, which is a health-service company established in 1994. They proudly serve clients in Edinburg and McAllen, Texas and the surrounding regions. Susan has been a health educator with 17 years of experience in the healthcare Industry. Her work experience is primarily from working at McAllen Wellness Center, Rio Grande Medical Center and CPR Services. She teaches CPR/AED, First Aid, Pediatric First Aid, Blood Bourne Pathogens, and has 88 instructors valley wide that teach CPR Services as well. She is now ECC Director for the American Heart Association-Rio Grande Valley and as the ECC Director she travels to Austin for the latest information. Susan Rock’s job is to also to review our hospitals for the American Heart Association monitoring program and make sure they have the latest information and that they are teaching the new guidelines for BLS. F11 “CPR” 1:00 p.m.- 4:00 p.m. Course Code F11* Course Objectives: At the end of this course, the participant will be able to: 1. Understand adult, child and infant CPR 2. Understand adult and child AED 3. Understand adult, child and infant 2 Man CPR 4. Understand adult, child and infant choking. 5. Understand Hands on CPR. 6. Understand Bag to Mask 1. 2. **Test REQUIRED for all healthcare providers** **Will get a certification card after the course** Course Synopsis: CPR Services Training Center is implementing the American Heart Association’s most recent 2010 curriculum guidelines. The core materials are designed for the healthcare professionals and consumers who need basic CPR/AED and First Aid training. The American Heart Association provides a two year certification for all courses. In this course students will use shields and have their own manikin and the setting is either classroom setting or on the floor. *Courses are taught with lecture and video instruction.* Nicholas R. Conte Jr., D.M.D. “Achieving Long Term Success in Direct Composite Placement” 9:00 a.m. - 12:00 p.m. Course Code S01* Course Objectives: At the end of this course, the participant will be able to: 1. Understand adhesive technology and its role in modern day dentistry. 2. Appropriately select bonding agents and composite materials to match clinical procedure. 3. Review of placement tips and techniques to avoid post operative sensitivity. 4. Become knowledgeable on generating precise and consistent interproximal contacts. 5. Understand the impact of finishing and polishing on long term durability. S01 Course Synopsis: Composite placement is an everyday occurrence for today’s clinician yet we continue to struggle to master the complexities of the materials involved. This course will review the basic principles of successfully placing composite restorations both in the anterior and posterior including use of dental adhesives, selection of the appropriate composite resins, techniques used to create ideal interproximal contacts and common causes for post-operative sensitivity. Dr. Conte will discuss the latest in product developments and examine how each step in the process- preparation, bonding, composite placement, light curing, anatomical carving, finishing and polishing all play a critical role in achieving long term success in direct composite placement. Barbara L. Bennett, C.D.A., R.D.H., M.S. “Infection Control and OSHA Update for the Dental Professional” 9:00 a.m. - 12:00 p.m. Course Code S02* (REPEAT OF F05) Course Objectives: At the end of this course, the participant will be able to: 1. Identify the risk factors for disease transmission in the dental office. 2. Discuss the use of standard precautions and aseptic technique to avoid disease transmission in the dental office. 3. Successfully complete the task analysis for the certification examination for dental assistants for the TSBDE on infection control 4. Provide the yearly OSHA update on Bloodborne Pathogens. S02 Course Synopsis: This course was designed as a comprehensive review on infection control for the dental professional. It will also fulfill the yearly OSHA requirement for dental professionals. An overview of current infection control theory and practice will be provided. Tabitha Fernandez-Director of Client Relations “Speak Your Peace”-Controlling Stress in Your Practice Through Effective Communication 9:00 a.m. - 12:00 p.m. Course Code S03* S03 Course Objective: WHAT’S on your mind? Identify your stressors-this is the first step to stress control. THEN what? Learn how to control those stressors once you identify them. TALK the talk. Learn effective communication and listening skills to help you increase productivity, gain understanding and avoid misunderstandings and mistakes. SPEAK your peace. Learn how to say what you need to say without offending others. BECOME a problem solver. Learn effective problem solving skills and develop skills for constructive confrontation so that you can resolve problems and conflicts instead of cause them. Vital tools for both your personal and professional life! BECOME a student of stress control. Learn and practice the 12 steps to controlling stress and energizing your life. Course Synopsis: Stress for the healthcare professional is real. Poor communication can lead to endless, stressful situations in a dental office. The Jameson team educates you on the importance of great communication in combating stress and teaches the skill that open the lines of communication and keep them open. Improved communication has proven valuable in reducing burnout and dropout; improving job satisfaction and team work and reducing stress; and increasing productivity. Susan Rock-ECC Director for the American Heart Association “CPR” 9:00 a.m.-12:00 p.m. Course Code S04* (REPEAT OF F11) Course Objectives: At the end of this course, the participant will be able to: 1. Understand adult, child and infant CPR 2. Understand adult and child AED 3. Understand adult, child and infant 2 Man CPR 4. Understand adult, child and infant choking. 5. Understand Hands on CPR. 6. Understand Bag to Mask S04 1. 2. **Test REQUIRED for all healthcare providers** **Will get a certification card after the course** Course Synopsis: CPR Services Training Center is implementing the American Heart Association’s most recent 2010 curriculum guidelines. The core materials are designed for the healthcare professionals and consumers who need basic CPR/AED and First Aid training. The American Heart Association provides a two year certification for all courses. In this course students will use shields and have their own manikin and the setting is either classroom setting or on the floor. *Courses are taught with lecture and video instruction.* Dr. Eduardo R. Lorenzana, D.D.S., M.S. Eduardo R. Lorenzana, DDS, MS, is a Diplomate of the American Board of Periodontology and maintains a private practice limited to Periodontics and Dental Implants based in San Antonio, Texas. Dr. Lorenzana is a 1996 graduate of Baylor College of Dentistry in Dallas, Texas. He earned his certificate in Periodontics and Masters in Oral Biology in 1999, also from Baylor College of Dentistry – TAMUS. Dr. Lorenzana holds academic appointments at BCD-TAMUS as an Adjunct Assistant Professor in the Graduate Periodontics Department and at The University of Texas Health Science Center in San Antonio Dental School as a Clinical Assistant Professor in the Department of Restorative Dentistry. Dr. Lorenzana is a Fellow in the International Team for Implantology (ITI) and is Past-President of the Texas Society of Periodontists. “Soft Tissue Considerations in Esthetic Immediate Implant Procedures” 9:00 a.m. - 12:00 p.m. Course Code S05* Course Objectives S05 Upon completion of this program the participant will be able to: 1. Understand the biologic steps involved in the fate of the buccal socket wall and how it can affect treatment planning. 2. Understand recent literature concerning esthetic outcomes in immediate implant treatment. 3. Understand the impact that soft tissue biotype can have on three-dimensional implant position. 4. Describe surgical techniques that can enhance esthetic outcomes in immediate implant treatment. 5. Describe in vivo emergence profile development and laboratory techniques designed to ensure the desired esthetic outcome. 6. Describe common mistakes that can endanger esthetic outcomes and implant survival. Course Synopsis Since the inception of dental implant therapy in the 1970s, clinicians have attempted to reduce the time to the final restoration by placing implants into fresh extraction sites. Over the years, surgical skills and techniques have evolved and outcomes assessments have allowed us to reflect and improve upon our esthetic goals. Most literature on immediate implant placement focuses on implant success and survival. However, there is a growing body of literature focusing on pre-operative esthetic planning, adjunct esthetic techniques, and esthetic outcomes in immediate implant procedures. This course will present a brief review of the latest esthetic immediate implant literature, together with extensive clinical case presentations documenting techniques applied daily in a private practice setting. Dental implant teams that strive for esthetic excellence will learn about surgical and restorative strategies that can be implemented immediately into daily practice.