* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Download annual report 2014
Constructivist architecture wikipedia , lookup
Performance-based building design wikipedia , lookup
Architecture wikipedia , lookup
Modern architecture wikipedia , lookup
Professional requirements for architects wikipedia , lookup
Architect-led design–build wikipedia , lookup
Green building wikipedia , lookup
Earthbag construction wikipedia , lookup
Building material wikipedia , lookup
Green building on college campuses wikipedia , lookup
Architecture of Madagascar wikipedia , lookup
Architecture of the United States wikipedia , lookup
Russian architecture wikipedia , lookup
Stalinist architecture wikipedia , lookup
Diébédo Francis Kéré wikipedia , lookup
ANNUAL REPORT 2014 contents 4 VIEWS ON 2014 The year seen by... 12 VIEWS ON THE GROUP - A property development and construction group - Key dates and figures - Governance and geographies 20 VIEWS ON THE CITY - A roof for everyone - Refurbishing - Very large projects - Looking ahead 30 VIEWS ON THE FUTURE - Sustainable development strategy - Construction 2.0 - Innovating in all directions - Outperforming together - SolidariCities Cover image: Bertran de Born Swimming Pool, Périgueux (24) Façades made by Betsinor Composites Architect: BVL Architecture © JF Tremege 2 RABOT DUTILLEUL AT A GLANCE Rabot Dutilleul was established in 1920 in the Lille metropolitan area. Over the years, it has acquired new skills, and developed complementary business lines in the construction sector, thereby almost completely mastering the entire property supply chain. Today, as an independent international family-owned construction and property development business, the Rabot-Dutilleul group has become one of the top 10 French players in this sector. It fosters values reflected in the collective high performance levels achieved by its 1,957 employees and based on the development of lasting relationships with its partners. Active in France, Belgium and Poland, the Rabot Dutilleul Group is 85% owned by the Dutilleul family and 15% owned by its staff. © maxime dufour photographies INTERVIEW WITH FRANCOIS DUTILLEUL Chairman of the Management Board How do you see the year 2014? I welcome our positive result in 2014, in a difficult economic climate and a declining market. This is the result of the efforts made by all of Rabot Dutilleul’s staff, who have shown tremendous adaptability. We had to change our approach in order to perform well in a challenging environment. We owe this success entirely to ourselves! What are the group’s strengths which enabled it to outperform in 2014? The strengths of the Group and its employees are demonstrated every day, namely a high level of technical expertise, recognized know-how, effective sales and marketing tools, a greater ability to work together, the development of ever more comprehensive offerings, the will to innovate, an international reputation… Other strengths include the open-mindedness, positive and upbeat attitude and strong commitment of our staff in their respective geographies. In addition, we share a set of strong values: as a family-owned business, our values include taking a long-term view and committing ourselves to a strategy that focuses on the sustainability of the company. What do you envision in 2015? The Group continues to favour efficiency, above all in organisational terms, but also in terms of the way we work, focusing on our traditional business lines, i.e. property development and construction. It’s also thanks to this spirit of innovation and convinced commitment to ecodesign that Rabot Dutilleul continues, as it has done for over 90 years, to imagine, conceive and complete major projects for customers who are worthy of our very demanding standards. 3 NATIONAL LOCAL GOVERNMENT TRAINING CENTRE, LILLE (59) Rabot Dutilleul Construction did the major structural work for the construction of over 7,000 sq. m. of offices and training areas for the National Local Government Training Centre. Project owner: CNFPT Architect: Atelier Brenac et Gonzalez © X. Mouton VIEWS ON 2014 NUMBER OF PROJECTS IN 2014: 120 completed and on sale 145 under construction in France 50 in Belgium 10 in Poland AREN’ICE, CERGYPONTOISE (95) MB TECH, STUTTGART (Germany) 2 6 LES PATIOS D’OR, BOIS-GUILLAUMEBIHOREL (76) 3 © J. Tragin 1 The year seen by… 1 VINCENT HANAUER, Pricing studies manager, Rabot Dutilleul Construction Ile-de-France “The Aren’ice development symbolises an iceberg. Our client was attracted by the architectural and functional qualities of this future mecca for ice hockey in the Paris region. The facility features two ice rinks which meet international standards and can be turned into a 4,500 seat show venue. During the study phase, the main constraints that had to be dealt with related to acoustics, temperature and the production of ice.” Built by Rabot Dutilleul Construction under a public service delegation contract. Project owner: Cergy-Pontoise agglomeration authority Authorised representative: UCPA/CFA Architect: Chabanne & Partners 2 FRANCIS BERNARD, Operations manager, Gérim “The construction in Germany of two 10,000 sq. m. buildings for MB Tech, one for offices and the other for industrial activity, included a metallic above ground silo-shaped parking lot with 500 spaces. This experience has allowed us to benefit from know-how which is still rare in France, where the use of metal for this type of facility has only recently been legalised. From an architectural point of view, thanks to the material used to cover the parking lot and the metallic structure, the facility has a sleek and elegant look which fits in well with the surroundings. Thanks to this know-how, the prospects for the future are promising in terms of developing this type of project in France.” General Contractor: Gérim Project owner: AKKA Technologies Architect: Thalès Architecture 3 MURIEL HEMERY, Marketing and customer relations manager, Nacarat Normandy Branch “It’s the first time that our branch has carried out such a promotional campaign for a new-build programme based on the customer’s entire buying experience, including regular updates about the progress of the works, articles on the project’s blog and meetings (foundation stone laying ceremony, barbecue with site workers, inspection of partitions, opening ceremony) all of which has enabled us to develop links with future residents, from the signing of the contract to the handing over of the keys. This very rewarding experience helps to create very pleasant relationships with customers on the day of delivery and they return to us with new projects.” LE TOISON D’OR, BRUSSELS (Belgium) Jointly developed by Nacarat and “Les Villages d’Or“ Architect: Xanadu 4 BASTIEN DEMAIRÉ, Business engineer, Betsinor Composites “The architectural components that feature in this outstanding building were made by Betsinor in Courrieres (62). The architectural firm relied on our expertise to produce the 1,800 components of the façade and roofing. Thus we suggested the building solution best suited to the variety and technical sophistication of the components used. Our ability to handle large-scale and exceptional projects made all the difference.” 4 Façade and roofing made by Betsinor Composites Project owner: ProWinko Architect: Jaspers-Eyers et “UN” Studio 7 © J. Tragin MONS RAILWAY STATION (Belgium) ICF SOCIAL HOUSING, BÉTHUNE AND VERQUIN (62) 8 2 COMMUNITY CENTRE AND NURSERY, SAINT-MAX (54) 3 © Y. Glavie 1 SANTIAGO CALATRAVA, Architect Quotations from the newspaper “Le Soir” (Belgium) dated 20/09/14 “Mons has three masterpieces listed as UNESCO world heritage sites and its new railway station will propel the city into the 21st century. It’s not only a station (…); it will become a development hub for the city over the next 50 years” Building structure work and modernisation of infrastructure carried out by Louis De Waele in collaboration with Dherte Project owner: SNCB Architect: Santiago Calatrava 2 ALEXIS DELEPOULLE, General Operations Manager, Pouchain “The ICF social housing company has entrusted Rabot Dutilleul Construction, Smart Module Concept and Pouchain, with the responsibility of designing, building and maintaining 28 singlefamily houses in Bethune and Verquin (62). On completion of the construction work, Pouchain will ensure the upkeeping of the technical equipment and will coach the tenants in energy efficiency.” Built by Rabot Dutilleul Construction / Smart Module Concept / Pouchain Project owner: ICF Architect: Cabinet B Plus B Architectures 3 VALENTIN PIERRON, Architect 1 “It’s not every day that you carry out such a project! Built on a very steep piece of land, this facility is emblematic of the urban renovation project in Saint-Max. Made up of two concrete cubes separated by a vertical ‘wave’, the building affords the occupants of the nursery and community centre a magnificent view of the banks of the river Meurthe, thanks to its large glazed façades. The building is as beautiful as it is complex.” Built by Rabot Dutilleul Construction Project owner: SIVU de Malzéville/Town of Saint-Max Architect: Pierron Architecture 4 MATHIEU CHAUVIN, Trainee Site Manager, Rabot Dutilleul Construction PIERRE-GILLES DE GENNES INSTITUTE, PARIS (75) “One month after my arrival, I joined the team constructing the Pierre-Gilles de Gennes Institute. It was my first experience of a refurbishment job. And what an experience it was! I was responsible, among other things, for the routing of all the various networks (electricity, ventilation, plumbing, etc.) along with the technical work sections, the coordination and monitoring of the refurbishment. Unlike new-build projects, refurbishment works call for much more reflection and adaptation. It’s challenging!” Built by Rabot Dutilleul Construction 4 Project owner: The Paris Higher School of Industrial Physics and Chemistry Architect: DA Architectes associés 9 KURKOWA 14, WROCLAW (Poland) 1 10 © S. Fieve RIGOT STALARS, DUNKIRK (59) 1 KATARZYNA UNOLD, Development Manager, Nacarat Poland “To market this residential programme, we relied on creativity and humour by developing an innovative event-based promotional strategy focused on the figure 14, which referred to the project name ‘Kurkowa 14’: the events included cooking classes, radio broadcasts, sponsorships, invitations to the cinema etc. This style of communication is in keeping with the times, and we won several national awards.” Developed by Nacarat / Built by RD bud Project owner: Nacarat Architect: Zbigniew Macków 2 CHRISTOPHE BRYDENBACH, Operations manager, Norlit “The enlargement of this former textile mill and its conversion into premises for a cluster of interdependent companies attracted by co-working spaces, a nursery and a coffee shop is something for which Norlit can be proud. Why? Because it was our first design and build contract! A brilliant performance on the part of our construction and pricing studies teams.” 2 HOTEL B&B, LIEVIN (62) Built by Norlit Project owner: S.C.I. Social Square Architect: CAAU Thomas Coldefy 3 CHRISTINE ROBILLIART, Project manager, Rabot Dutilleul Partenariats “The Group has already built several B&B hotels in Poland and Germany. And it is because the customer was very satisfied that we won the property development contract for the B&B hotel in Liévin as well. This 80-room hotel will be delivered in September 2015 and will provide accommodation for, among other, visitors to the extension of the Louvre museum in Lens, which is located nearby.” 3 4 © Y. Soulabaille 20 BOETIE, PARIS (75) Developed and built by Rabot Dutilleul Partenariats/ Rabot Dutilleul Construction Project owner: B&B Hotel Architect: International d’Architecture 4 SOPHIE GALMARD, Manager of commercial property programmes, Nacarat Ile-deFrance “The refurbishment of this Haussmann period building and its conversion into a 21st century office development was a real challenge: we had to keep the existing legacy and the memory of the past by preserving the heritage and historic components while at the same time being ambitious enough to introduce contemporary features. The results? The 20 Boétie development is a success, not only in terms of architecture, but also in terms of technology and energy efficiency. It is one of the first Haussmann period buildings to be awarded French energy efficiency certificates (BBC Effinergie Rénovation / NF bâtiments-tertiaire démarche HQE).” Redeveloped by Nacarat Investor: Monceau Assurances Architect: 2/3/4 Architecture 11 Lille, the birthplace of the Group VIEWS ON THE GROUP 14A PROPERTY DEVELOPMENT AND CONSTRUCTION GROUP 16 KEY DATES AND FIGURES 18 GOVERNANCE AND GEOGRAPHIES A PROPERTY DEVELOPMENT & CONSTRUCTION GROUP 13 brands for designing and implementing any type of property project. COMPLEMENTARY STRENGTHS NACARAT Nacarat, a general property developer and a pioneer in the fields of eco-construction and building aesthetics, has developed a high quality offering for private individuals, businesses and local government authorities. Its comprehensive expertise allows it to deliver multifunctional developments and to intervene at a very early stage in the urban planning process in France, Belgium and Poland. RABOT DUTILLEUL CONSTRUCTION - DEMOUY NORLIT- STEFCO - LOUIS DE WAELE - SIMONIS - RD BUD Construction is the Group’s core historical know-how. The requirements of public and private sector customers are met thanks to great engineering expertise, constant innovation, a sustainability strategy that goes far beyond regulatory obligations and the ability to successfully deliver general contracting or design-and-build projects. This broad range of know-how finds expression in both new-build and refurbishment projects. RABOT DUTILLEUL PARTENARIATS As a specialist in public-private partnerships and the organisation of property development projects, Rabot Dutilleul Partenariats delivers to public authorities and private investors the most appropriate solutions to their complex needs in terms of financing, technical design, management of buildings, legal structuring, construction and maintenance. 14 PROPERTY DEVELOPMENT FRANCE - BELGIUM - POLAND CONSTRUCTION FRANCE BELGIUM POLAND GÉRIM A general contractor for 40 years, Gérim has established its reputation as a specialist in delivering turnkey design-andbuild professional buildings for small and medium-sized enterprises, major French and international corporations, property developers and investors. Gérim new-builds or refurbishes all kinds of industrial, retail or service sector buildings. POUCHAIN An expert in eco-efficient buildings, Pouchain has developed a comprehensive energy-efficiency offering (air-conditioning, heating, electrical installations). It works on all the technical facilities that feature in newbuild, refurbishment and maintenance projects. BETSINOR COMPOSITES Betsinor Composites designs and manufactures customised architectural components for building façades with composite materials based on cement matrices for a variety of purposes, such as light filtering, acoustic treatment, temperature control, etc. Each building requires a unique outer envelope with specific quality features. SMART MODULE CONCEPT Specialised in the modular construction of buildings made of wood to the most demanding architectural standards, Smart Module Concept has developed industrial construction processes for making prefabricated three-dimensional modules that ensure high quality, cost-efficiency and timely delivery. 15 KEY DATES Expansion in Europe through the acquisition of Entreprises Louis De Waele, the leading construction company in Brussels. Property development is grouped under a single brand: Nacarat. 2015 A plan to transform the Rabot Dutilleul group in anticipation of new market trends: more complex projects, more engineering and more cost-cutting. 2010 1997 The construction company diversifies into property development. Rabot Dutilleul continues its international development: it establishes the RD bud construction company in Poland and launches an ambitious plan to carry out three projects in Beirut, Lebanon. 1985 1980 Rabot Dutilleul enters the residential market, which is booming. The Group enters the Paris market and begins its international growth by setting foot in Algeria. 1970 1960 1920 Establishment of Rabot Dutilleul, a building company, by Henri Rabot and Barthélémy Dutilleul in the Lille metropolitan area. Across the whole of France, the new company builds factories, bridges, power stations and grain silos made of reinforced concrete, the major innovation of the time. 16 Industrialisation of worksites, the first use of metallic shuttering panels and floor slabs, concrete pre-casting, use of the first distribution crane invented by Potain etc. Rabot Dutilleul uses all the new processes and technologies of the time to improve productivity. €738m consolidated revenue 13 168,000 sq. m. 7 th Brands KEY FIGURES 2014 Of office space delivered Largest independent construction group in France* 2,200 Homes delivered (all brands combined) 1,957 240 370 Shareholding employees Employees in 3 countries Interns & apprentices (France, Belgium, Poland) SPLIT OF ACTIVITY BY BUSINESS LINE SPLIT OF ACTIVITY BY GEOGRAPHICAL AREA 1 % 5 % Construction Property development 35 % 65 % 18 % 33 % 16 % 27 % * Source: “Le Moniteur” newspaper dated 17/12/14 Île-de-France Nord-Pas de Calais Other regions Belgium Poland Other countries 17 GOVERNANCE & GEOGRAPHIES EXPERIENCED CORPORATE GOVERNANCE Made up of family shareholders and independent non-executive directors, the Rabot Dutilleul Holding Company decides on the Group’s strategy and business aims, the implementation of which is ensured by the Management Board of Rabot Dutilleul Investissement. The members of the Management Board - François Dutilleul, Patrick Baillœul and Gilles Dupont - are responsible for implementing the Group’s strategy and for its operational management. To help it steer and lead the company, the Board can rely on an Executive Committee made up of the Chief Executive Officers of the main brands and corporate divisions. 9 4 1 2 6 5 1 2 THE MANAGEMENT BOARD OF THE RABOT DUTILLEUL GROUP 1: Patrick Baillœul - 2: François Dutilleul 3: Gilles Dupont 3 8 3 7 9 THE EXECUTIVE COMMITTEE 1: Rodrigue Lescaillet (CEO of Gérim) - 2: Patrick Baillœul (CEO of the Rabot Dutilleul Group)3: Carole Catry (Group company secretary in charge of Human Resources) - 4: Guillaume Aélion (CEO of Betsinor Composites) - 5: François Dutilleul (Chairman of the Group) - 6: Gilles Dupont (Chairman of Rabot Dutilleul Construction) - 7: Thibault Delepoulle (Chairman of Pouchain) 8: Eric Agnello (CEO of RD bud) - 9: Olivier Lézies (CEO of Rabot Dutilleul Partenariats) - Stéphane Dieleman (CEO of Entreprises Louis De Waele, absent on the day the photo was taken). An organisation that fosters proactivity In order to ensure consistency and dynamic cooperation between all Group entities, Rabot Dutilleul has set up the same efficient and reproducible organisational structure in each of its affiliated companies comprising a General Management team supported by a Management Committee, a Commitment Committee and a Board of Directors. In each affiliate, the Board of Directors comprises professionals from other Group companies in order to foster rewarding exchanges of views and enhance the sharing of experiences. “Rabot Clubs”: cross-cutting forums for sharing views and ideas The “Rabot Clubs” promote exchanges of sales and marketing information between Group entities operating in the same geography. Their goal is to foster the sharing of information, contacts, best practices and new ideas that enhance skills. 18 Legal organisation chart 85% FAMILY SHAREHOLDERS EMPLOYEE SHAREHOLDERS 15% 85% FAMILY SHAREHOLDERS EMPLOYEE SHAREHOLDERS 15% RABOT DUTILLEUL HOLDING 100% 100% RABOT DUTILLEUL HOLDING Rabot Dutilleul Investissement Rabot Dutilleul Investissement PROPERTY DEVELOPMENT PROPERTY DEVELOPMENT Nacarat1 Nacarat1 69.2% CONSTRUCTION FRANCE CONSTRUCTION FRANCE Rabot Dutilleul Construction Demouy2 RabotNorlit Dutilleul Stefco Construction Rabot Dutilleul Partenariats 69.2% 100% 77.5% 100% 100% 100% 100% Demouy2 NorlitGérim StefcoBetsinor RabotComposites Dutilleul Partenariats Pouchain3 77.5% 100% 100% 100% GérimSmart Module 4 100% Betsinor Composites 100% Pouchain3 40% Smart Module Concept4 60% Concept 100% CONSTRUCTION BELGIUM CONSTRUCTION POLAND CONSTRUCTION BELGIUM 100% RD Bud CONSTRUCTION POLAND MP Invest Entreprises Louis Waele MPDeInvest Simonis 100% 100% Entreprises Louis De Waele Simonis 100% 100% RD Bud 100% 100% 100% 100% 40% 60% Other shareholders: 1 Crédit Agricole Nord de France (30.8%) - 2 Demouy Family (22.5%) - 3 Pouchain Group (60%) - 4 Founding managers (40%) Brands with a strong geographical focus Warsaw Boulogne-sur-mer Lille Rouen Wroclaw Brussels Compiègne Paris Reims Nancy Strasbourg Lille Courrières Nantes Compiègne Lyon Bordeaux Paris Toulouse Marseille 19 CITYLIGHTS, BOULOGNE-BILLANCOURT (92) Three very high-rise buildings to be refurbished, a new-build tower, a seven-level base to be constructed, meeting rooms, an inter-company restaurant, a nursery etc. Rabot Dutilleul Construction (in a joint venture) will give a new lease of life to the towers by the Pont de Sèvres belonging to BNP Paribas Real Estate. Architect: Dominique Perrault © A. Toureau VIEWS ON THE CITY 22A ROOF FOR ALL 24REFURBISHING 26 VERY LARGE PROJECTS 28 LOOKING AHEAD A ROOF FOR ALL It is a fact: the French are finding it more and more difficult to find homes. The revival of the building sector is a priority to increase the housing supply quickly and affordably, particularly in areas where extra housing is most needed. New government measures taken in 2014 are contributing to this revival. The Rabot Dutilleul group, for its part, is acting on the issue of social and intermediate housing. 100 social housing units, Villepinte (93) Seventy homes for rental and 30 for social homeownership with high quality certification (Habitat & Environnement Profil A) are currently under construction by Stefco. This housing development has a total living floor space of 6,000 sq. m. It will be delivered to Immobilière 3F by the end of 2016. Architect: Architectonia STRONG AND EVOLVING DEMAND Social trends in Europe (increased life-expectancy, living apart, smaller-sized households etc.) have generated a strong demand for housing in the geographies in which the Rabot Dutilleul group operates, namely France, Belgium but also Poland, where property developers’ sales have been steady. In France, the need is estimated at around 500,000 new homes per year, whereas production has actually tended to decline, falling to below the 300,000 mark in 2014. 22 BUILDING AT “AFFORDABLE PRICES” © X. Mouton In 2014, the know-how of the group covered all types of housing: specialised residences (for students, elderly people or tourists); private or subsidised owner-occupied multi-family homes; social housing; etc. Nacarat is particularly active in mid-range or “affordable” housing: the aim is to meet the needs of lower income households, often first-time buyers, who either do not fit the social housing criteria or cannot afford to buy housing at market rates. Pix’L Residence, southern Lille (59) This programme of 45 flats for ownership fosters social diversity by offering 15 flats at affordable market prices and seven units for social ownership. Jointly developed by Nacarat and Vinci Immobilier/ Built by Rabot Dutilleul Construction Architect: AFJA Périphériques Architectes TOWARDS BETTER MARKET CONDITIONS In 2014, three factors created the right conditions for a revival of the construction sector. • New government measures under the “Simplification Shock” scheme to reduce the regulatory burden on urban planning and construction. Clémenceau Residence, Reims-Bezannes (51) Comfort, accessibility and support for the autonomy of the residents will be the main strengths of this 116-bed Residential Care Facility for the Elderly delivered to the Humanis group. Jointly developed by Nacarat and Crédit Agricole Nord-Est. • A promising new law (the Pinel Law) which offers incentives to investors who buy new properties to let. This law, which replaced the disappointing Duflot Law before it, has been welcomed by private investors. • An improvement in the zoning application of this new law to deal better with housing shortages on a local basis (urban areas, areas of greater housing deprivation). Architect: Jean-Michel Jacquet Home-building represented 54% of Group activity in 2014 OVER 2,200 HOMES DELIVERED 23 REFURBISHING Because of the deep changes under way in standards – notably of thermal performance – and in societal expectations, the obsolescence of many property assets has been accelerating. Consequently, a market for the refurbishment and major restructuring of property complexes has been emerging in urban areas. These projects require a whole range of skills (for the shell of the building, fixtures and fittings) and, from now on, also imply meeting major energyefficiency challenges. CONVERTING FORMER OFFICE BUILDINGS Rabot Dutilleul has built up great expertise in terms of transforming office buildings into housing units. For example, in Paris, Nacarat has transformed the former purchasing centre of the Système U supermarket chain into housing for students and young workers. The same approach has been adopted in Reims with the “Estudines” development, where the group’s property developer has transformed the former headquarters of French railways (SNCF) into a residence for students and business people. Plata Nueva Residence, Brussels (Belgium) 10,000 sq. m. of former offices in the heart of Brussels converted by Louis De Waele into 96 homes as well as the construction of a main street. Architect: Guillissen & Roba © A. Bocquet © Y. Glavie Similarly outstanding projects have been completed in Brussels, including the Plata Nueva residence refurbished by Les Entreprises Louis De Waele, in the legendary rue Neuve in the heart of the pedestrian district. In spite of major building constraints (problems relating to light and access to the worksite and foundations), the conversion of these former offices into 96 homes sold off plan was successfully carried out in 2014. Le 32, Lille (59) After major restructuring and extension of the building by Rabot Dutilleul Construction, the “32” building will feature 3,300 sq. m. of office space and 15 housing units for delivery in late 2015. Developed by Nacarat, this 6-floor building is targeting BREEAM environmental certification Architect: De Alzua + 24 STEP: RISING TO THE CHALLENGES OF THE THIRD INDUSTRIAL REVOLUTION Under the “Third Industrial Revolution” Master Plan, advocated by Jeremy Rifkin and focused on renewable sources of energy, the Group has developed a sales offering dedicated to the regeneration of existing neighbourhoods called STEP (Solutions for a Positive Energy Territory). The solution has been tested to regenerate one of the first garden-cities ever created in the Lille metropolitan area in the Escalette neighbourhood of Mouvaux (59). The rebirth of the Arras Citadel A former military site built by Vauban in 1680 and listed as a UNESCO world heritage site, the Arras Citadel has proudly reasserted its presence in the city. The construction of 91 homes by Rabot Dutilleul Construction involved the refurbishment of three buildings for the Histoire & Patrimoine developer. 6,300 sq. m. of façades – 9,000 sq. m. of flooring 10,000 windowpanes “We had to face all of the risks associated with a very old building and we worked with companies and craftsmen whom we do not usually partner in normal projects. This resulted in another rewarding job, because we won a second similar project to build 108 homes on a heritage site one kilometre away from the Citadel.” LOUIS ROBIN Site manager, Rabot Dutilleul Construction Refurbishment’s share of the Rabot Dutilleul group’s revenue. 21% 30% in 2014 in 2012 25 VERY LARGE PROJECTS Ambitious and complex urban regeneration projects with their mixed-use issues and architectural challenges have always provided Rabot Dutilleul with opportunities for great achievements. Moreover, they are also opportunities for technical cooperation and fruitful synergies with other companies that share the same values in France, Belgium and Poland. OUTSTANDING PROJECTS In Belgium, Les Entreprises Louis De Waele have modernised the railway infrastructures of the new station in Mons, delivered the new Federal Police headquarters in Brussels and the innovative and luxurious new Qatar embassy. In Poland, Eiffage entrusted RD Instalacjé (a subsidiary of RD bud) with the technical work sections for the “Posnania” complex in Poznan: 40 hypermarkets and supermarkets, 220 shops, 40 restaurants and bars, a cinema and a fitness centre with a swimming pool. This artist’s impression does not reflect the volumetric composition of the development Posnania, Poznan (Poland) Cutting edge architecture and spectacular volumes distinguish the 3rd largest shopping centre in Poland. Construction: Eiffage and RD bud – Client: APSYS – Architect: RTKL architecture. Îlot 3.5 - Grand Arénas, Nice (06) At the heart of Grand Arénas, an international business district located right next to Nice Côte d’Azur airport, this multifunctional programme features a 4-star hotel and offices. It complies with the two driving principles of the Eco-Valley national development project, namely mixeduse urban development and exemplary environment-friendliness. Developer: Nacarat – Planner: EPA Plaine du Var development corporation – Architect: Dominique Perrault 26 The “Lab-City” of the CentraleSupélec engineering institute, Gif-sur-Yvette (91) Built on the axis linking Supélec institute to the future Paris-Saclay railway station, this large adaptable facility features different types of space (laboratories, work areas, a forum, etc.) Rabot Dutilleul Construction – Architects: OMA (Rem Koolhaas, Clément Blanchet) MAJOR ACHIEVEMENTS In the Paris Ile-de-France region, Rabot Dutilleul Construction has refurbished some prestigious complexes: the 100,000 sq. m. three Citylights high-rise buildings in Boulogne-Billancourt for BNP Paribas Real Estate; the very stylish headquarters of the Orange telecom company in the 15th Paris borough (with Gérim and Pouchain); and the tasteful Pierre-Gilles de Gennes Institute, a future research centre specialised in microfluidics located in the 5th Paris borough. As part of the development of the future Paris-Saclay scientific and technological cluster, three major projects have mobilised the resources of Rabot Dutilleul Construction: the CentraleSupélec Institute (36,000 sq. m.); the Tour Radar civil aviation control tower; and the Digiteo Lab for the INRIA research institute’s activities in the digital field. On this future urban campus, Betsinor Composites has also contributed its expertise by covering the shell of the new 7-floor R&D training centre of EDF (the electricity utility) with its Ultra-high performance fibre concrete (UHPFC). DIVERSE STRUCTURES AND DOUBLE TECHNICALITY Rabot Dutilleul has a lot of experience in large mixed-use developments (combining parking lots, retail outlets, private and social housing and office space). These require exceptional technical construction skills as well as expertise in managing complex projects, such as City’Zen in Lille, the “K” building in Lyon and soon the Grand Arénas îlot 3.5 development in Nice, all of which have been developed by Nacarat. For these projects, the diverse capabilities of the internal engineering team are particularly required: costing and structural studies, methods department, fluids and energy, scientific management, etc. 85 staff Headcount of the Rabot Dutilleul group’s internal engineering team 82% General contracting’s share of the Construction division’s revenue in 2014 27 LOOKING AHEAD © SMC In order to meet the high standards of quality and sustainability required by its vision, the Rabot Dutilleul group, for several years, has adopted a more industrial approach to cost-cutting and reducing deadlines. Not only has it adopted new internal processes for constructing certain parts of buildings, but it has also endeavoured to foster a more industrial culture in terms of tools, methods and attitudes. Modular wood frame buildings manufactured in workshops and assembled in record time? From now on, this is possible thanks to the Smart Module Concept. Lean Construction: savings across the board Optimising costs and processes at every stage, rooting out waste while aiming for excellence are the challenges of lean management. This approach, which comes from the automotive industry, has begun to show positive results for Rabot Dutilleul. VERS UNEŁ 28 PREFABRICATION ON ALL FLOORS ©M. Dufour © X. Mouton Emblematic of the industrialisation approach to construction work, the University of Lille’s Rééflex residence in Villeneuve d’Ascq was fitted in record time with prefabricated bathrooms. The industrial division is also gaining strength through modular construction work with the Smart Module Concept company, which is committed to searching for innovative new processes. 539 prefabricated bathrooms were installed in the Rééflex building, a student hall of residence built by Rabot Dutilleul Construction in Villeneuve d’Ascq (59). Its advantages? A single vertical duct connects the networks and is a great time-saver! Project owner: LMH – Architects: Boyeldieu Dehaene Architects AIAP: “AS INDUSTRIAL AS POSSIBLE”! The hiring in 2014 of a PhD student from the Centrale Lille engineering school under a CIFRE (Industrial Training and Research Contract) shows the group’s determination to develop an industrial culture at the service of building: an internal “as industrial as possible” (AIAP) approach has been put in place with the corresponding performance indicators. “My assignment is to explore industrial methods and techniques that are likely to optimise the Rabot Dutilleul group’s processes. The aim is to initiate an ongoing improvement process and to streamline communication and procedures. Thus, value creation will focus on the customer’s real needs so as to enhance the customer’s experience from the signing of the contract to the final delivery of the programme.” ZACHARIA DAKLI 3D PRINTING, A PROMISING SOLUTION? The 3D printer has already revolutionised the way certain architects make their scale models. Switching to the construction of a full-size concrete building is therefore only a matter of scale and technical expertise. Projects have already materialised in Amsterdam with the construction of architectural modules made of bioplastic. In Shanghai, the Winsun company has attracted a lot of attention by “printing” 10 composite concrete houses in 24 hours, which were assembled on site within one week. 29 SEINE BIOPOLIS III in Rouen (76) The purpose of the Rouen Innovation Santé cluster is to host businesses, suppliers and associated institutions working in the field of research and healthcare. In 2016, Seine Biopolis III developed by Nacarat, will be the first programme to materialise as part of this cluster. Architect: Artefact VIEWS ON THE FUTURE 32Sustainable development strategy 34Building 2.0 36 Innovate in all directions 38 Outperforming together 42 SolidariCities SUSTAINABLE DEVELOPMENT STRATEGY The sustainable development concept and its challenges to the future of the planet are more than ever embedded in the DNA of the Rabot Dutilleul group’s corporate culture. Is eco-design a growth enabler? Definitely, yes! Customers strongly approve of it. We continue to deploy our offerings with a view to enhancing the well-being of the users: wooden buildings, third industrial revolution (TIR) projects, co-housing, energy efficiency etc. Are adaptable homes for senior citizens just a dream? No, they are a reality thanks to programmes such as the Covent Garden project, developed by Nacarat in Lille (59), where 25% of housing is certified as suitable for elderly people (“Vivalib” certification). Rabot Dutilleul Construction – Architect: De Alzua + RABOT DUTILLEUL CONSTRUCTION: RATED AS EXEMPLARY IN TERMS OF ECO-DESIGN For several years, Rabot Dutilleul Construction has been implementing an approach to eco-design which aims to minimise the ecological footprint of its activity. As a result, it has been rated as exemplary by the AFNOR standards monitoring agency following an audit carried out in September 2014. For its part, Nacarat’s efforts to improve its performance in terms of social and environmental responsibility have been recognised by AFAQ ISO 26000 certification as “making progress”. “SUSTAINABLE MINUTE”: AN INVENTORY OF BEST PRACTICES! #2 Utilisation dU sol - Mobilité - biodiversité - JUstice sociale - consoMMation d’énergie - ProdUction enr - santé - eaU déPollUtion - relations foUrnisseUrs - éco-MatériaUx - Pédagogie - chantier - déchets - déconstrUction VoUs PRÉsente densifier la ville aU gré de la natUre LE PROGRAMME les terrasses de la falaise the The aim of the “Sustainable Minute”, an internal corporate communication tool which is widely disseminated across Rabot Dutilleul group, is to highlight some exemplary achievements and best practices in the field of eco-design. > 176 LOGTS ET 600M² COMMERCES > LIVRAISON TOTALE EN 2017 UNE RÉALISATION Rabot DUtilleUl ConstRUtion Optimiser l'utilisation du sol, en dissimulant dans la falaise 1000 places de parking : voilà une solution ingénieuse inspirée de la topographie des lieux. Développer, en parallèle, de nouveaux 32 espaces verts qui permettent à la biodiversité (avec la LPO) de reprendre sa place tout en jouant un rôle de bouclier phonique : c'est encore mieux ! Un ProJet avec Marc bernard RESP. DE LA CELLULE MISE AU POINT CHEZ RDC NOTE GLOBALE Nous venons de décrocher le niveau exemplaire de la certification Afnor pour notre démarche en éco-conception. Une première pour une entreprise française et une belle reconnaissance, à faire savoir à nos clients ! LES TERRASSES DE LA FALAISE, BOULOGNE-SUR-MER (62) 176 homes and 600 sq. m. of retail space “This programme shows how it’s possible to optimise land use by taking advantage of a site’s topography: in this case, 1,000 parking spaces have been hidden away in a cliff. In addition, new green spaces have been introduced to restore biodiversity and to improve sound insulation, which is even better!” Marc Bernard, Built by: Rabot Dutilleul Construction / Norlit / NCN Head of the Commissioning Unit of Project owner: Vilogia Logis 62 / Habitat du Littoral - Architect: Agence Boyeldieu Dehaene / Delannoy et Rabot Dutilleul Construction Associés THE REQUIRED LEARNING EXPERIENCE Living in a building developed in an innovative way is something to be learned. This is especially true if you live in a building like “the K” in Lyon, which is connected to Greater Lyon’s Smart Electricity Grid network based on renewable sources of energy. By organising meetings and workshops for residents, Nacarat goes beyond its role as a developer: the future residents of “The K” building have enjoyed discovering different ways of managing energy, water and waste as well as of benefiting from a roof garden for greater biodiversity. CARBON FOOTPRINT: DEMOUY SETS AN EXAMPLE In Nanterre, Demouy has minimised its carbon footprint on the site where it is building an RTE grid substation for Siemens: instead of using numerous movements of articulated lorries to remove the rubble, the aggregates from the quarries and excavated materials have been re-used on site after having been crushed or limed. New eco-partnerships: contracts signed! • KEOLIS (transport and environment-friendly mobility) with Nacarat • CHICO-MENDES (raising awareness of urban biodiversity) with Rabot Dutilleul Construction • INNOV’ECO (forward study of environment-friendly industry) with the Group 33 CONSTRUCTION 2.0 Working in a more productive way also means adopting the tools that allow better sharing of information and facilitate a dialogue between stakeholders. It is in this spirit that the Rabot Dutilleul Group has started to introduce new design and office automation tools. In order to be ready for the Construction 2.0 era, it is counting on the advantages of Digital Information Modelling (BIM). IT HAS TO START AT THE OFFICE! Skilfully managed by the Information Systems Department (ISD) through training courses using the appropriate educational methods, the staff of the Rabot Dutilleul Group took ownership of the new office automation tools within nine months: collaborative workspaces were set up using Sharepoint and messaging servers were migrated into a secured cloud accessible via the Internet, etc. Since 2014, almost 1,000 employees have thus gained better access to information, have been communicating easily between departments and Group companies and have reduced their travel time by organising video conferences from their computers. Hardy, the DSI mascot, has supported the Group’s 950 employees in the migration of their IT tools to Windows 7 and Office 365. DIGITISING EVERYTHING… EVEN BUILDING SITES! Paper purchase orders will no longer be needed to supply the building sites. From now on the purchasing of materials, tooling, concrete, steel, etc. is done increasingly via the “RD Achats” (“RD Purchasing”) online platform. Everything has been done (a search engine, a detailed catalogue, etc.) to enable foremen and building-site supervisors to manage their worksites more independently, also assisted by TIAMP, an aid to decision-making that provides a monthly view of the different expenses per task and per building project. 34 THE FUTURE LIES IN BIM More than a virtual 3D replica of the future building, the digital or BIM model is a building’s “ID card” and accompanies it throughout its life cycle. It is: - Scalable: from the project design phase to its completion, any modification (to the plan, appearance, technical terminology) is reflected in it; - Smart: the information allows analysis and simulations to be carried out (energy efficiency, networks, costs calculated according to materials used); - Collaborative: the standardised file format “.ifc” eases interoperability between architects, engineers, contractors, etc.; - Cost-effective: optimisation of the project’s organisation makes for greater efficiency and reduces the cost of construction. 3D modelling of Zaphir, an 80-bed nursing-home for frail elderly people designed by Rabot Dutilleul Partenariats in Wattrelos (59). Built by Rabot Dutilleul Construction. Client: Wattrelos Hospital Centre – Architects: Marc Lariviere/Iosis Working better together “The value of BIM is that it gets all the stakeholders architects, people in charge of costing studies, technicians (all trades), site managers, suppliers, subcontractors, etc. - involved in completing and developing the BIM together. This collaborative model allows us to save precious time!” THIERRY DEBLONDE BIM designer, Rabot Dutilleul Construction 35 INNOVATING IN ALL DIRECTIONS Innovation is a driver of progress and high performance in the Rabot Dutilleul group. It helps to explore and validate new technical processes, to generate synergies with experts in other fields, to meet very specific requirements, etc. In short, it is also a source of pride for the company’s employees. CONCRETE WATERPROOFING: PROGRESSING WITH LAFARGE To ensure that nuclear power stations meet the new standards required following the Fukushima incident, Rabot Dutilleul Construction, with the help of the leading concrete company Lafarge and the Ecole Centrale engineering school in Lille, was commissioned by EDF, the French electricity utility, to test solutions to the problem of simulating the permeability of concrete. This was a first for the construction company, which prepared the operating procedures and poured the ultra-high performance concrete (UHPC) in conditions as realistic as possible. The success of this project led Betsinos Composites to respond to a call for tenders issued by EDF for the construction of buildings to contain nuclear power plants in France. WITH DEMOUY, A “FIRE HALL” FOR INERIS In Verneuil-en-Halette (60), Demouy, with the help of BG Concept Architectures, has built a gigantic concrete cube that will enable the National Institute of Industrial Safety and Environmental Protection (INERIS) to test the strength and behaviour of materials in contact with fire. An innovative solution was chosen for the installation of 12-metre high double walls: the concrete propping was used both for casing the upper slab and as a work floor for the chimney work. 36 TRENDY DUCTS FOR STUDENTS After the prefabricated bathrooms, here come the prefabricated service ducts! This solution was chosen for the Rééflex university hall of residence in Villeneuve d’Ascq (59), after having been tested in the nursing-home for frail elderly people in Douai (59). The idea was optimised by adding controlled mechanical ventilation (CMV), wastewater, sewage and new water risers. Each duct is installed by crane on completion of the structural work. Although three to four months of development work is necessary before the works begin, the amount of time saved is significant. BETSINOR COMPOSITES’ LIGHT BLADES © Y. Glavie DCNS (a leading French naval defence company) chose Betsinor Composites to install 6,000 external shading blinds on the façades of its new headquarters in Ollioules, near Toulon (83). The facade expert distinguished itself by using an innovative technique: the insertion of a honeycomb core (produced by Nidaplast) at the heart of the glass-cement composite (GCC) blades. This core made of extruded polypropylene enhances the overall rigidity and lightens the GCC material. Reducing the overall weight by half facilitates the execution of the works and reduces the load distribution of the building’s structure. PRECAST CONCRETE DOMES FOR LOUIS DE WAELE In Brussels, the Qatar embassy designed by Louis De Waele does not go unnoticed. In addition to its octagonal shape, what draws attention are the three marble-coloured domes that overlook the building. Made of architectural concrete, these precast concrete domes won the 2014 Outstanding Precast Awards. The main advantages of this innovative production method are the dimensional accuracy of the vault sections, the quality and solidity of the materials and the swift execution of the works. 37 OUTPERFORMING TOGETHER Smart tools and the best processes are worth nothing without the men and women capable of putting them to good use and without a shared commitment on the part of all of them to a corporate mission and set of values. The Rabot Dutilleul group’s HR policy relies mainly on continuing training and aims to bring staff members together, to unite them and ensure their professional fulfilment. A sound mind in a sound body: with “Zen Running” training by Philippe Leclair, many of our employees have learnt to run in a cool and better way. HEADING FOR MORE EQUALITY To sustain the momentum already initiated in favour of equality at work, in 2015 Rabot Dutilleul launched a three-year plan to foster gender equality. This plan’s main areas of action are the recruitment of more women, guaranteeing equal pay, encouraging training during parental leave and facilitating parents’ everyday life (schooling support, help with driving children to school, babysitting, etc.). 38 LESS ARDUOUS WORKING CONDITIONS, MORE WELL-BEING AT WORK Three steps were taken in 2014 to improve everyday life in the riskiest construction industry trades: restricting the use of solid blocks to lighten loads borne by masons; wearing of custom-moulded earplugs by workers most exposed to noise; using automatic binding machines to facilitate the binding of metal reinforcements in a standing position so as to relieve back strain. To fight against musculoskeletal disorders (MSDs), prevention sessions have been held one Thursday per month at the Rabot Dutilleul group headquarters, in partnership with the Higher Institute of Osteopathy in Lille. Deployment of this initiative is planned at national level, through partnerships with other organisations. WORKING THE MUSCLES BEFORE STARTING WORK The “muscular awakening” sessions put in place by the France Construction Division of Rabot Dutilleul are more and more popular on worksites in the North of France and the Paris Ile-de-France region. Since the end of 2014, 18 specially trained co-workers have been leading these daily warm-up sessions. BOOSTING MORALE TOO! In May 2014, 60 employees from Lille enjoyed listening to a presentation by Philippe Leclair. This former cross-country running world champion and Olympic team coach had much advice to give: from the right posture to adopt in a sitting position to save energy, to the “3B” technique (Breathing in – Breathing out – Back to reality) as a way to refocus quickly or to manage stress. “15-minute safety meetings” with the OPPBTP In 2015, Rabot Dutilleul Construction signed a partnership agreement with the the French occupational safety administration for the building and public works sector (OPPBTP) to organise its prevention action and improve its risk control. Six working groups were set up to bring together OPPBTP experts, site managers and general foremen. The managers were trained as well as 80 employees responsible for leading the “15-minute safety meetings” with the worksite teams. “On worksites, there are 44 regulatory safety obligations to be complied with, ranging from the reception of newcomers to training sessions to checking that everyone is wearing the required personal protective equipment. This is one of the reasons for which Rabot Dutilleul Construction decided to call on the expertise of the OPPBTP.” Fabien Catteau Head of Health-Safety-Quality-Environment (HSQE) at Rabot Dutilleul Construction 39 INTERNAL MOBILITY IS EVERYBODY’S BUSINESS! When a change of job is necessary or to broaden a person’s scope of responsibilities, it is company policy to give priority to opportunities for internal mobility. Thanks to the internal job exchange platform, career developments are facilitated in terms of regional mobility but also of mobility between Group subsidiaries. Geographical mobility support is available in the form of exploratory trips, help with settling in, financing of removal costs etc. DISABILITY POLICY: PRACTICAL INITIATIVES! Since 2012, the disability awareness week (“Handiweek”) is the highlight of the group’s disability policy. In 2014, it took the form of various activities organised in the companies in France: archery contests wearing masks, introduction to sign language, wheelchair trails etc. These awareness-raising activities complement other actions undertaken: publicising “handi-friendly” job offers; a committee dedicated to keeping disabled workers in employment; using special centres (ESATs) or other organisations that employ disabled people to provide certain services (maintenance of green spaces, catering, etc.). In November 2014, 50 employees from Lille took part in fun activities aimed at raising their awareness of various disabilities. NACARAT SCHOOL: EXEMPLARY TRAINING PATHS Launched in November, 2013 and deployed as part of the Rabot Dutilleul University, Nacarat’s in-house training school applies the same approach: relying on in-house skills to share knowledge and best practices. Combining experience feedback with practical advice, the “Programme manager” training path was very well received in November 2013. Other modules have since been developed as well as training paths for managers, salespeople, programme managers etc. Nacarat was nominated at the Training Awards competition for the quality of its proposals during the Adult Professional Training Fair that took place in Lille (59) in 2014. 40 Key figures for 2014 1,957 2.41 % employees percentage of payroll spent on professional training 797 employees trained 13,087 hours 42 of training employees’ average age BREAKDOWN OF STAFF BY TRADE 6 as at 31/12/2014 57 336 Construction Property development 26 General Contracting 70 Composite Materials/ Wooden Frame Energy solutions and services 202 1,260 Public Private Partnerships Holding company and corporate services 41 SOLIDARICITIES Thriving cities, cities on the move, changing cities… Wherever there is energy for planting the seeds of future projects for urban areas and their inhabitants, the Rabot Dutilleul group willingly commits itself by providing support for culture, entrepreneurial initiatives, solidarity work etc. LOUIS DE WAELE PARTNERS MONS 2015 The Louis De Waele construction company is a member of the 2015 Mons Business Club, which is rallying all players who are economically active in the Hainaut province around the “Mons 2015, European capital of culture” event. It has taken the opportunity provided by this event to develop its network of business contacts and to benefit from the impact of the event’s conferences, which generate synergies between entrepreneurs. Through a corporate skills sponsorship scheme, Louis De Waele has also taken part in creating the “Clouds” exhibition due to take place from May to October at the Château des Princes de Croy in Roeulx, a town which is partnering Mons 2015. The clouds displayed in the park of the Château du Roeulx, including floating sculptures and puffs of cloud floating in the basins, are there partly thanks to Louis De Waele, who produced, among other things, the precast bases of the sculptures. 42 EXPOSITION 05>102015 au CHÂTEAU DU RŒULX TreeTop, partenaire privilégié NACARAT ALONGSIDE EMMAÜS CHALETS OF HOPE Following the successful initiative taken in 2013 as part of the Fil Rouge scheme, Nacarat has formalised its partnership with the Emmaüs Nord-Pas de Calais Picardy community. Under an agreement signed in April 2014, Nacarat has made a commitment to make its technical, legal and operational resources available for the construction of the Chalets of Hope, budget homes for struggling families. The aim is to facilitate their social integration by giving them an opportunity to become homeowners. RABOT DUTILLEUL SENDS SPARKS FLYING “Becoming the entrepreneur of your own life” is the theme of the sessions organised for young jobseekers by the Nord-Pas de Calais Picardy job centre in collaboration with its partner Réseau Etincelle. In mid-December 2014, the Rabot Dutilleul Construction’s logistics depot in Croix (59) welcomed 15 young people for a one month awareness-raising course on the “entrepreneurial spirit”. IN CALAIS: DISCOVERING ART ON BUILDING SITES! The Rabot Dutilleul group regularly takes initiatives aimed at arousing the curiosity and community spirit of inhabitants involved in a new construction programme or urban project. As a result, the art and construction trades met face to face in the heart of Calais: the worksite of the future School of Art was occupied by artists and students who took ownership of their future facility through a variety of events held in collaboration with teams of employees from Rabot Dutilleul Construction (posters, poetry, drawings, participatory workshops etc.). TIA: CONTINUING TO SUPPORT THE ENTREPRENEURIAL PROCESS/DYNAMICS The real objectives of the “Territorial Innovation Accelerator” (TIA) initiated by Rabot Dutilleul group, Veolia and Orange in the Lille metropolitan area are to support local start-ups, help them grow and detect innovative techniques. To identify these start-ups, calls for projects have been regularly issued since 2013 on various topics (building, transport, healthcare, the environment etc.). With the support of the Northern France Innovation and Development agency (NFID), this initiative lead the Rabot Dutilleul to form partnerships with five promising start-ups. Today, the same initiative is being taken in Seine-Saint-Denis (93). 43 www.rabotdutilleul.com Design and production: THAG - +33 3.20.46.66.60 – Writing: Le stylo qui fume / RDI Communication Department – Document printed by an “Imprim’Vert” certified printer on paper made from wood 40% sourced from fully sustainable forests and 60% recycled. Published by Rabot Dutilleul Investissement 440 332 591 00021 RCS Lille Métropole – Corporate Communications Department - May 2015 - English Translation: Cabinet Iain Whyte. 594 avenue Willy Brandt - CS20012 59777 Euralille - France T. +33 (0)3 20 81 53 53 F. +33 (0)3 20 99 38 99