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SERVICES AND RESOURCES
TABLE OF CONTENTS
SERVICES AND RESOURCES
Durham Region Health Department ........................... SR 1 – SR 2
Hospital for Sick Children ....................................................... SR 2
Hospitals in Durham Region................................................... SR 3
Urgent Care Clinics in Durham Region....................... SR 4 – SR 6
HEALTH DEPARTMENT RESOURCE LIST ................................ SR 7 – SR 16
OTHER RESOURCES
 Leading the Way to a Healthier Durham
 Health Department Resource Order Form
SERVICES AND RESOURCES
Durham Region Health Department
Whitby Offices
Environmental Health Division
101 Consumers Drive, 2nd floor
Whitby, ON L1N 1C4
Phone .....................................................................................905-723-3818
Fax..........................................................................................905-666-1887
Toll-free................................................................................ 1-888-777-9613
Confidential Fax ......................................................................905-666-1833
Health Department Regional Headquarters
Street Address
605 Rossland Rd. E.
Level 2, Whitby, ON
Mailing Address
P.O. Box 730
Whitby, ON
Canada L1N 0B2
Phone .....................................................................................905-668-7711
Fax..........................................................................................905-666-6214
Toll Free............................................................................... 1-800-841-2729
Infectious Disease Confidential Fax........................................905-666-6215
Port Perry Office
181 Perry Street, Suite 200
Port Perry, ON L9L 1B8
Phone .....................................................................................905-985-4889
Fax..........................................................................................905-982-0840
Toll-free................................................................................ 1-866-845-1868
Sexual Health Program and Clinic
Oshawa
Phone .....................................................................................905-433-8901
Fax..........................................................................................905-433-8010
Toll Free............................................................................... 1-800-314-8533
Pickering
Phone .....................................................................................905-420-8781
Fax..........................................................................................905-420-9765
- SR 1 -
Durham Health Connection Line
People of all ages can talk with a Public Health Nurse from the Durham Region
Health Department about...

healthy babies/healthy children

healthy living

immunization and travel health

pregnancy

breastfeeding

parenting

healthy sexuality

aging
Phone .....................................................................................905-666-6241
Toll-free................................................................................ 1-800-841-2729
durham.ca
9:00 am to 6:00 pm Monday to Friday
Environmental Help Line
Speak to a Public Health Inspector for environmental health information and
services such as…

food safety and drinking water quality

health hazards, emergency management and other environmental health
issues

animal bites and rabies

infectious disease, infection control, outbreak control and West Nile virus

beauty and body art safety

day nursery issues

pools, beaches and playground safety

Smoke-Free Ontario Act enforcement

private sewage systems
Phone .....................................................................................905-723-3818
Toll-free................................................................................ 1-888-777-9613
Fax..........................................................................................905-666-1887
durham.ca
8:30 am to 4:30 pm Monday to Friday
Hospital for Sick Children ....................................................416-813-1500

MotherRisk ...............................................................416-813-6780

Poison Information ....................................................416-813-5900

Child Abuse (SCAN) .................................................416-813-6245

Centre For Health Information and Promotion ...........416-813-5819
- SR 2 -
Hospitals in Durham Region
Lakeridge Health Corporation
Oshawa Site
1 Hospital Court
Oshawa, ON
L1G 2B9
Phone .....................................................................................905-576-8711
Fax................................................................ 905-721-4862 (Administration)
Lakeridge Health Corporation
Port Perry Site
451 Paxton Street
P.O. Box 960
Port Perry, ON
L9L 1A8
Phone .....................................................................................905-985-7321
Fax..........................................................................................905-985-5820
Lakeridge Health Corporation
Bowmanville Site
47 Liberty Street South
Bowmanville, ON
L1C 2N4
Phone .....................................................................................905-623-3331
Fax..........................................................................................905-623-0681
Markham Stouffville Hospital
Uxbridge Cottage Hospital Site
4 Campbell Drive
Box 5003
Uxbridge, ON
L9P 1S4
Phone .....................................................................................905-852-9771
Fax..........................................................................................905-852-5560
Rouge Valley Health System
Ajax & Pickering Health Centre
580 Harwood Avenue
Ajax, ON
L1S 2J4
Phone .....................................................................................905-683-2320
Fax..........................................................................................905-683-1262
- SR 3 -
Poison Information Centre
Phone .................................................................................. 1-800-268-9017
Telehealth Ontario
Access to a Registered Nurse for health advice & information,
24 hours a day, 7 days a week
Phone .................................................................................. 1-866-797-0000
Urgent Care Clinics in Durham Region
“Please call to confirm hours of operation for each clinic.”
Ajax Family Care Centre
30 Kingston Road West
Ajax, ON L1T 4K8
Phone .....................................................................................905-426-2501
Baywood After Hours Medical Clinic
75 Bayly Street West
Ajax, ON L1S 7K7
Phone .....................................................................................905- 428-6495
Bowmanville Urgent Care Clinic (After Hours Clinic)
222 King Street East
Bowmanville, ON L1C 1P6
Phone .....................................................................................905-623-6458
Courtice Health Centre Urgent Care
1450 Highway 2
Courtice, ON L1E 3C3
Phone .....................................................................................905-721-4304
The Doctor’s Office
80 Thickson Road South
Whitby, ON L1N 7T2
Phone .....................................................................................905-668-6448
- SR 4 -
Family Care Medical Centre
3050 Garden Street, Unit 104
Whitby, ON L1R 2G7
Phone .....................................................................................905-430-5305
Glazier Medical Clinic – Urgent Care
11 Gibb Street
Oshawa, ON L1H 2J9
Phone .....................................................................................905-579-1212
Harmony Medical Clinic
1385 Harmony Road North
Oshawa, ON L1H 7K5
Phone .....................................................................................905-436-9646
Medical Associates Port Perry
462 Paxton Street
Port Perry, ON L9L 1L9
Phone .....................................................................................905-985-2895
North Oshawa Medical Centre Urgent Care
1400 Ritson Road North
Oshawa, ON L1G 7W4
Phone .....................................................................................905-433-5026
North Whitby Medical Centre
3975 Garden Street
Whitby, ON L1R 3A4
Phone .....................................................................................905-430-2400
Oshawa Clinic Urgent Care
117 King Street East
Oshawa, ON L1H 1B9
Phone .....................................................................................905-721-3548
Pickering Medical Centre After Hours Clinic
1885 Glenanna Road
Pickering, ON L1V 6R6
Phone .....................................................................................905-839-3883
- SR 5 -
Pickering Urgent Care
1450 Kingston Road
Pickering, ON L1V 1C1
Phone .....................................................................................905-831-8333
Taunton Health Centre - Urgent Care Clinic
1290 Keith Ross Court
Oshawa, ON L1H 7K4
Phone .....................................................................................905-721-6890
Toronto Street Medical Centre
29 Toronto Street South, Suite 102
Uxbridge, ON L9P 1V9
Phone .....................................................................................905-852-1999
Uxbridge Family Health – Walk-In Clinic
2 Campbell Drive, Suite 101, Testa Building
Uxbridge, ON L9P 1H6
Phone .....................................................................................905-852-1009
Westney Heights Medical Walk-In Clinic
15 Westney Road North, Unit 2
Ajax, ON L1T 1P4
Phone .....................................................................................905-428-8055
Whitby Urgent Care Walk-In Clinic
1615 Dundas Street East
Whitby, ON L1N 2L1
Phone .....................................................................................905-436-2273
Whitby Family Health Organization
222 Dundas Street West
Whitby, ON L1N 8M7
Phone .....................................................................................905-668-7899
- SR 6 -
HEALTH DEPARTMENT RESOURCE LIST
INFECTION/OUTBREAK CONTROL
Posters:
Water Play Safety
Pets & Childcare Centres
Forms/Pamphlets:
Suspected Disease Outbreak Line Listing of Cases Report
Day Nursery Routine Illness Surveillance Form
Diapering Procedure
Day Nursery Cleaning and Disinfecting Schedule
Visiting Animals in Public Settings
Infection Prevention and Control in Day Nurseries
Training for Day Nursery Staff
IMMUNIZATION
Posters:
Immunization Awareness
Adult Td Booster
Pamphlets:
Adolescent/Adult Td Booster
Immunization Awareness
Meningococcal C Conjugate Vaccine
Pneumococcal Conjugate Vaccine
Pneumococcal Polysaccharide Vaccine
Varicella Vaccine
Form:
Immunization Admission/Update
INFECTIOUS DISEASES
Poster:
Routine Practices
6 Step Handwashing Procedure
3 Step Hand Sanitizer Procedure
Cover Your Cough
Flip Chart:
Infectious Disease Reporting Guidelines
Newsletter
Durham Region Health Department Wee Care Newsletter
- SR 7 -
SAFE ENVIRONMENT
Asthma
Posters:
A child is having an asthma episode
Daily physical activity is for everyone
Pamphlets:
I have children with asthma in my care
Asthma in the classroom – What teachers need to know
Asthma in the classroom practical strategies for teachers
Asthma and physical education
Forms:
Asthma Management Form
Presentations:
Child Care Centre Staff Asthma Management Presentations
Staffed Display at Child Care Centre Events
To order resources or to book staff presentations or displays call Durham Health
Connection Line at 1-800-841-2729
Food Safety
Stickers:
-18° C – Frozen Food
4° C – Refrigerated Food
60° C – Hot-Holding
Raw Food Only
Ready-To-Eat Foods Only
Stop the Spread of Germs – Wash for 15 Seconds
Posters:
Hazardous Food Temperature Chart
Handwashing (6 steps)
3 Compartment Sink Dishwashing Technique
2 Compartment Sink Dishwashing Technique
How To Thaw Meat Safely
“It is Easy to Be Green” checklist
Cleaning & Sanitizing Flowchart for Equipment & Surfaces
- SR 8 -
Forms/Pamphlets:
Hazardous Food Temperature Log
Temperature Control Log (Equipment)
Summary of Key Food Safety Items
HACCP Summary
Cleaning & Sanitizing – There is a Difference
DineSafe Materials
DineSafe Durham – Frequently Asked Questions
DineSafe Durham – Food Safety Inspection Disclosure Program
Operator Information Guide
DineSafe Disclosure Sign Holder
Food Rap Newsletter
Rabies
Pamphlets:
Animal Contact & Rabies Exposure Information & Guidelines for Durham Region
La rage/C’est pas une mort pour un ami
Rabies/It’s no way for a friend to die
Display:
Large Free-standing Rabies Information Display Unit (Approx. 8x8 feet) suitable
for community events, information and educational fairs etc.
Powerpoint Presentation:
Created by Durham Region Health Department, suitable for young children
Colouring Booklet and Story:
Rabies – What’s That? (Suitable for young children)
Educational Package:
Protect Your Pets – Rabies, including lesson plans for grades 1 through 6
VHS Video:
The Facts About Bats, Exploring Conflicts and Resolutions (29 minutes)
Safe Water
Forms:
Adverse Water Report
Bacteriological Analysis of Water
Bacteriological Examination of Private Water Supply
Beach Sampling Program
Boil Water Advisory
- SR 9 -
BWA Notes Continued
Chain of Custody Non-Regulated Systems
Chain of Custody Regulated Systems
Detailed Public Swimming Pool Checklist
Notification of BWA/DWA to MOHLTC and MOE
Notification of Intent to Open a Swimming Pool
Routine Inspection Report Recreational Water Facilities
Spa Inspection Form
Swimming Pool Daily Record
Well Inspection Checklist
Brochures/Pamphlets:
Keeping your well water safe to drink
Private water supply (disinfection)
Well Aware
Drinking water information (Small Non-Municipal Non-Residential)
Drinking water information (Large Non-Municipal Non-Residential)
Drinking water information (Small Municipal Non-Residential)
Drinking water information (Large Municipal Non-Residential)
Drinking water information (Non-Municipal Seasonal Residential)
Notices/Signs:
Public Notice – Do Not Drink This Water
Public Notice – This Water Has Not Been Tested For Drinking Purposes
Bicycle Safety
Booklets/Pamphlets:
Car Time – Stage 1, 2, 3 and 4 - order from [email protected]
Facts for Garage Sale Vendors - order from [email protected]
Car Seat Safety
Safe and Secure – order from www.publications.serviceontario.ca/ecom
Child Car Seats, Quick Facts – order from www.publications.serviceontario.ca/ecom
Choose the Right Child Safety Seat for your Child – order from
www.publications.serviceontario.ca/ecom
Ministry Distribution Centre 1-800-668-9938 to order multiple copies of these
resources (Safe and Secure, Child Car Seats, Quick Facts, and Choose the
Right Child Safety Seat for your Child)
- SR 10 -
Age 4-9 It’s Booster Seat Time - order from www.safekidscanada.ca
Boosters Give Them Time To Grow - order from Health Department
Ride Safely – order from Health Department
Car Seat Safety Coalition of Durham Region – Check Event Schedule – order
from Health Department
Sun Safety
Information Sheet:
Save the Skin They’re In (for parents and young children)
Save the Skin You’re In (general information sheet)
Poster:
Save the Skin You’re In
Bookmark:
Save the Skin You’re In
Second-Hand Smoke
Smoke-Free Home Package:
Smoke-free cling vinyl decal
No smoking decal
Smoke-Free Home pamphlet
Fact Sheet Quitting Smoking
Tell a Friend Card
Smoke Free Car Package:
How does the smoke know where to stop? The facts about second-hand smoke
pamphlet
Smoke-Free Car pamphlet
No Smoking decal
Car mirror tag
Litter bag for your car
Posters:
Smoke-Free Cars
Smoke-Free Homes
Colouring sheet:
Smoke-Free Home/Smoke-Free Car (PDF can also be downloaded from
www.smokefreehome.com)
Pamphlet:
How does the smoke know where to stop? The facts about second-hand smoke
Smoke-Free Entrance Policy Book
- SR 11 -
Pesticides
Information Sheets:
Durham Region Health Department: Reducing Pesticides: A Guide to Healthy
Lawns & Gardens
Environmental Protection Agency: Pesticides and Child Safety
Environmental Protection Agency: Protecting Children from Pesticides
Health Canada: It’s Your Health: Healthy Lawns
Mount Sinai School of Medicine: Center For Children’s Health and the
Environment: Children’s Unique Vulnerability to Environmental Toxins
Mount Sinai School of Medicine: Center For Children’s Health and the
Environment: Protecting Children From Pesticide Exposure in Schools
Playground Safety
Pamphlet:
Durham Region Health Department: Play It Safe! Safety Tips for Safe
Playgrounds
Standard:
Canadian Standards Association:
Children’s Playspaces and Equipment /CAN/CSA-Z614
Smog and Air Quality Health Index
Information Sheets:
Durham Region Health Department: Facts About…Smog
Health Canada: Air Pollution and Seniors
Health Canada: Health and Air Quality Program
Health Canada: Air Pollution, Climate Change and Your Health
Health Canada: Road Traffic and Air Pollution
Health Canada: Air Pollution and Heart and Lung Disease
Health Canada: Air Pollution and Active Transportation
Poster:
Air Quality Health Index Current Reading with Pinwheel
Planner:
20/20 the Way to Clean Air Planner
Pamphlet:
Air Quality Health Index
Ministry of Environment Smog and Your Health
Display:
Durham Region Health Department: SMOG
- SR 12 -
West Nile Virus
Pamphlets & Pamphlet Holders:
Mosquitoes and West Nile Virus
Safety Tips on Using Personal Insect Repellents
Effective Control of Mosquitoes Around Your Home
Information Sheets:
Debunking Mosquito Myths
“Fight the Bite” Put Mosquitoes Out of Touch
Presentation/Display:
“Fight the Bite” display for your event
Promotional Items:
Targeted for children
HEALTHY LIFESTYLE
Nutrition
Resources:
Eating Well with Canada’s Food Guide
Eating Well with Canada’s Food Guide for 1-2 Year Olds
Feeding Your Baby Solids
Feeding Your Toddler
Nutrition Matters:
Snacking Tips for Tots
Supporting Breastfeeding in Childcare
Physical Activity
Resources:
Canada's Physical Activity Guide for children (6 – 9 years old)
Teacher’ Guide to physical activity for children
Family Guide to physical activity for children
Gotto Move (magazine)
Physical activity chart and activity stickers for children
BusyBodies (PDF:2741 KB)
Creative food and play ideas for your preschooler (ages 3 to 5)
www.eatrightontario.ca/en/BusyBodies.aspx
Eat Right Be Active – A Guide for Parents and Caregivers of Preschoolers ages 3-5
- SR 13 -
Oral Health
Resources:
Pre-School Oral Health Assessment Kit
Recommendations for Fluoride Use
Children in Need of Dental Treatment Program (CINOT)
Health through Education Dental Health Division Newsletter Jan/02
Brushing Together At School
Brushing With Your Child
Toothbrush Storage Guidelines
Dental Emergency Procedures
Parent Information Package
Choosing Snacks that Promote Dental Health Information Sheet
Early Childhood Tooth Decay (Baby Bottle Cavities) Information Sheet
Dental Emergencies Information Sheet
FACT SHEETS
Adacel® Tdap (Tetanus, Diphtheria, Acellular Pertussis Vaccine)
Amebiasis
Anthrax
Avian Influenza
Campylobacter Enteritis
Chickenpox
Chickenpox Vaccine (Varivax III™ or Varilrix™)
Clostridium Difficile
Coliform Bacteria
Conjunctivitis (Pink Eye)
Cryptosporidiosis
Diarrhea
Diphtheria
Diphtheria, Pertussis, Tetanus, Polio Vaccine (DPTP, Quadracel®)
Diphtheria, Pertussis, Tetanus, Polio & Haemophilus Influenza B Vaccine (DPTP-Hib, Pediacel®)
E. Coli 0157:H7
ESBL E. Coli
Fifth Disease (Erythema Infectiosum)
Fluoride
Giardiasis
Group A Streptococcal Infection
Haemophilus Influenza Type B
Haemophilus Influenza B Vaccine (Hib Vaccine, Act-HIB™)
Hand, Foot & Mouth Disease
Handwashing
Head Lice (see Pediculosis)
Hepatitis A
- SR 14 -
Hepatitis B
Hepatitis B Vaccine
Hepatitis C
H1N1 Influenza
HIV/AIDS
Impetigo
Influenza
Influenza Vaccine (Seasonal)
Lead
Lead in Drinking Water
Measles
Measles, Mumps and Rubella Vaccine
Meningitis (Bacterial)
Meningitis (Viral)
Meningococcal Disease
Meningitis Vaccines Menactra® (Meningococcal Quadrivalent Conjugate Vaccine)
Menjugate®, Neis Vac-C® and Meningitec® (Meningococcal C Conjugate
Vaccine)
Menomune® (Meningococcal Polysaccharide Vaccine)
Methicillin Resistant Staphylococcus Aureus (MRSA)
Mould
Mumps
Noroviruses
Pandemic Influenza
Pediculosis (Head Lice)
Pertussis (Whooping Cough)
Pink Eye (see Conjunctivitis)
Pinworm
Pneumococcal Diseases
Pneumococcal Vaccines Pneumovax 23® (Pneumococcal Polysaccharide Vaccine)
Prevnar™ (Pneumococcal Conjugate Vaccine)
Poison Ivy
Polio
Polio Vaccine (Inactivated Polio Vaccine, IPV)
Rabies
Rabies & Bats
Rhinovirus
Ringworm
Rodent Control
Roseola
Rotavirus
Rubella (German Measles)
Salmonellosis
SARS (Severe Acute Respiratory Syndrome)
Scabies
Scarlet Fever
- SR 15 -
Shigellosis
Shingles
Tetanus
Tetanus and Diptheria Vaccine (Td)
Tetanus, Diptheria and Polio Vaccine (Td–Polio)
Treated Wood (Chromated Copper Arsenate (CCA))
Tuberculosis
Tuberculosis - Positive Skin Test
Vancomycin Resistant Enterococcus (VRE)
West Nile Virus
West Nile Virus and Birds
West Nile Virus - Mosquitoes and Personal Precautions
West Nile Virus and Stagnant Water
West Nile Virus and Larviciding
Whopping Cough (see Pertussis)
Yersiniosis
- SR 16 -
Health Department Resource Order Form
1. Complete order form & fax to: 905-666-1887
2. List of resource materials for ordering can be found in the
Services & Resources section of the manual or by visiting
the particular programs website at
www.durham.ca
Name of Day Nursery:
Mailing Address
Contact:
Telephone #:
Date Ordered:
Street:
Town/City:
Postal Code:
Resource
Qty
Resource
Health Department Use Only:
Date order received: _____________
Date order completed: ___________
Method of distribution: __mail __pick-up __delivery Date:__________
Person filling order:__________________
Qty