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638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA How to Set Up Your E-mail Account in Microsoft Outlook 2003 Once you have set up an e-mail in C-Panel follow the instructions below to set your Outlook up to send and receive your e-mails. (if you need to learn how to set up an email account in cpanel click below of copy and paste the link into your browsers URL http://www.webcandy.ca/client/knowledgebase/11/Creating-a-New-E-mail-in-CPanel.html NOTE: If the screen shots don’t match the version of Outlook that you are using click on the Help menu in your Outlook menu bar. Click on the Properties tab to see which version of Outlook you are using and then see the knowledgebase for instructions on the correct version 1. In Microsoft Outlook, select Tools > E-mail Accounts. Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup 638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA 2. On the E-mail Accounts wizard window, select "Add a new e-mail account" and click Next, or click “View or Change existing e-mail accounts” to modify your email account. Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup 638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA 3. For your server type, select "POP3" and click Next. Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup 638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA 4. On the Internet E-mail Settings (POP3) window, enter your information as follows: User Information o o Enter Your Name as you want it to appear. Enter your full email address [email protected] in the Email address: field. Server Information o o o Select POP3 Enter mail.yourdomain.com in the Incoming mail (POP3) server: field. Outgoing server settings vary depending on internet provider, se the following for the most common provider outgoing server setting: For Telus Internet Customers: Enter: smtp.telus.net For Shaw Internet Customers: Enter: shawmail IMPORTANT: If your test fails and you are a Shaw customer (Step 7) click on the link below to be Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup 638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA taken to the Shaw website to see the outgoing server setting for your area. If the link does not work cut and paste it into your browser URL http://www.webcandy.ca/shawservers Logon Information The user name is the e-mail that you want to set up ie. [email protected]. o The password you want to use is the one you set when you set up your email account on c-panel. If a Web Candy staff set it up for you check your e-mail you would have received your password. o Click on the More Settings button o 5. Click on the Outgoing Server tab and make sure My outgoing server (SMTP) requires authentication is checked. Use same settings as my incoming mail server should be checked automatically, if not make sure it is also checked Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup 638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA 6. Incoming Server (POP3): Should be set to 110, if not type it in Outgoing Server (SMTP): This varies depending on service provider, see below for setting: For Telus Internet Customers: Enter: 25 For Shaw Internet Customers: Enter: 26 Click OK Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup 638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA 7. Click the Test Account Settings button and you should see all items with green check marks... Click the Close Button to close the test window. Click OK to save your settings. Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup 638 16 Ave NW Calgary, AB T2M 0J7 WWW.WEBCANDY.CA 11. NOTE: We provide information about how to use certain third-party products, but we do not endorse or directly support these products nor we responsible for the functionality or reliability of such products. Outlook® 2007 is a registered trademark of Microsoft Corporation All rights are reserved. Prepared by Web Candy Design Inc. www.webcandy.ca POP3 / SMTP Email Account Setup