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IndustryNews Special Report: Supplement Makers Perplexed by Google AdWords Policies B J P Y ports nutrition supplement manufacturers are increasingly frustrated by what they consider confusing and non-transparent steroid rules by Google AdWords. Under its Anabolic Steroid Policy, the search engine giant has included a mix of ingredients and products, including “L-glutamine,” “CellMass,” “muscle-enhancing stacks” and “any bodybuilding supplement that has a similar effect to steroids” on its list of banned steroids. The ban so far only applies to Google AdWords, Google’s paid advertising or “payper-click”—the sponsored ads that show up on the right border of the Google search page or sometimes on the top of the page. The ban has not affected Google shopping results or generic searches. Published on Google’s AdWords Policy Center, prohibited items include, but aren’t limited to: “Anabol; CellMass; Clenbuterol; Dianabol; Extreme Mass 3.5lbs by SciFit; Finakits; H-T Dianabol; L-Dlutamine; Mesterolone; Nitrix; Novedex XT; TZ 3 Stack by SciFit; Vasospan; hCG promoted in conjunction with anabolic steroids.” “L-glutamine, an amino acid, is in the same list with anabol, dianabol, clenbuterol and other illegal steroids,” said Mark Glazier, president and CEO of NutraBio.com Inc. (Middlesex, NJ). Glazier pointed out that products are named along with ingredients: Extreme Mass, a protein powder by ATF Fitness Products through SciFit Nutrition (Oakmont, PA), has recently been added to the banned list. Nitrix and CellMass are retail products produced by BSN (Boca Raton, FL). The published list is only partial, Glazier said, adding that, according to a Google representative, there is a larger, unpublished list, called a “monitored list,” which includes additional ingredients, such as the recently added L-arginine, an amino acid. Glazier’s company has lost significant sales because of the L-glutamine and L-arginine bans, he said. Dan Wiltrout, national sales manager with ATF Fitness Products, said he has received questions and complaints from retailers trying to advertise Extreme Mass on AdWords. “A number of retailers called me upset and asking about this. They’re losing business because of it. There is no rhyme or reason as to why the product is listed.” Companies that have advertised their products on AdWords for years have found ads ANET OVEROMO S 12 Nutrition Industry Executive suddenly removed with no explanation. Manufacturers trying to comply with AdWords said policy changes aren’t always publicized. Until recently, Google pulled all ads from any company that listed a banned ingredient on its own website, even if the product was not advertised on AdWords. That policy was changed. Currently, a company can include the product on its website as long as it is not featured or promoted on a website landing page. “The landing page can’t have glutamine, arginine, nitric oxide or muscle-building stacks,” added Glazier, pointing out that nitric oxide is not an ingredient or product. In addition, L-creatine is allowed to be advertised as long as the advertiser’s website makes no mention of it increasing muscle, muscle size, growth or being stacked. A Google spokesperson said in an e-mail, “We regularly review and update our ad policies to keep them current and effective. Google AdWords prohibits the promotion of anabolic steroids, muscle-enhancing stacks and cycles, bodybuilding supplements that have a similar effect to steroids, and related content, irrespective of claims of legality. We monitor and enforce our ad policies through a combination of both manual and automated processes. Ads that are found in violation of our policies will be removed.” Regarding complaints, Google stated that it is “open to feedback from users and advertisers.” Advertisers can request to have their ads reviewed at this link: http://support.google.com/ adwordspolicy/bin/static.py?page= guide.cs&guide=1316546& topic=1308266. Some industry members speculate that Google is being especially cautious with its policies because of recent litigation. In August, Google settled a $500 million lawsuit with the United States’ Department of Justice, after displaying advertising promoting online Canadian pharmacies in the U.S. NOW Foods Names Emme President OW Health Group (Bloomingdale, IL) has announced that Jim Emme has been promoted to president of NOW Foods. Emme joined NOW Foods in January 1995 as plant manager and was promoted to COO in December 2007. With 30 years experience in consumer packaged goods companies, Emme has managed global operations in manufacturing, sales, marketing and quality assurance. Al Powers will continue to serve as CEO of NOW Health Group, with all U.S. and Canada business units reporting to him. “These changes provide a better organizational structure to support our continued rate of high growth and sustain our leadership position within the industry,” said Powers. For more information, call (888) 6693663 or visit www.nowfoods.com. N Naturex Acquires Pektowin aturex (Avignon, France) recently announced that it has reached an agreement with the Polish Industrial Development Agency (Agencja Rozwoju Przemys l u S.A - ARP) to acquire 100 percent of the capital of Zpow Pektowin Sa (Pektowin), a Polish company based in Jaslo specialized in the production of apple and citrus pectins, fruit and vegetable juice concentrates and, for a smaller proportion, the preparation of processed food products. The full completion of this acquisition is subject to the final agreement of the Polish Ministry of the Treasury, which should confirm the privatization of Pektowin by the end of this month. This second acquisition of 2011 (the company purchased Burgundy Botanical Extracts in October) fits with the Group’s strategy to accelerate its international development, expand its product range and strengthen its industrial presence, particularly in emerging countries. “This new acquisition is perfectly in line with our growth strategy in complementary markets with a broadened product portfolio, a strengthened production capacity as well as an additional industrial know-how,” said Jacques Dikansky, president and CEO of Naturex. “We are confident in our ability to integrate Pektowin within Naturex Group, enhancing its industrial tools and products.” For more information, call (201) 440-5000 or visit www.naturex.com. N www.niemagazine.com January/February 2012