Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Data Protection Act, 2012 wikipedia , lookup
Clusterpoint wikipedia , lookup
Data center wikipedia , lookup
Forecasting wikipedia , lookup
Database model wikipedia , lookup
Data analysis wikipedia , lookup
Data vault modeling wikipedia , lookup
3D optical data storage wikipedia , lookup
TED’s guide to what the CRM Data Specialist does round here A new and exciting role to join Ted’s expanding CRM team. Reporting into the CRM manager, you will be responsible for the architecture, maintenance, integrity and analysis of Ted’s global databases. Not only will you analyze Ted’s data, you will also form part of the strategic team and work on large scale projects that involve data movements, migrations and mapping. The ideal candidate will have the ability to read data and use it in tangible context that is in keeping with the brand identity. Main Responsibilities Analysis of Ted’s global database in support of business needs, both commercial and visionary Day to day analysis will focus on: o Trade segmentation o Single view o LTV o Subscriber/customer behaviours & sequences o RFM Maintain data standards, including adherence to the Data Protection Act Support large scale projects (e.g. site platforms migrations/installations) by: o Writing database documentation and requirements o Project managing data movement in a secure manner o Ensuring full testing is carried out Work with CRM Manager on global business strategies and projects, providing insight and measures Organise both the back-end architecture and business facing data Monitor all data feeds & flows on a daily/weekly basis, ensuring data absorption is successful and consistent in real-time across all platforms Maintain daily operations for database and data warehouse Manage relationships with IT, data warehouse and website developers Enhance and expand Ted’s preference centre Investigate and execute new data types to layer and profile over our customer Manage quarterly data audit With the CRM Manager continue to evolve and enhance Ted’s data platforms Data Housekeeping, standards, procedures and activity will be met with a focus on: o Ensuring data architecture is formatted correctly o Data is mapped and verified to each market specifically o Ensuring all fields are aligned across all platforms o Source structure is refined and manageable o Security and integrity Create and provide monthly updates on the data flow chart and data dictionary Tools of the Trade: Experience within a CRM department Grave experience with ESP and BI tools – SQL literate a bonus Thorough understanding of HTML Proven track record of managing and migrating large data sets Thorough understanding of the current Data Protection and Privacy Legislation Project management experience Experience with CMS & web analytical systems Fluent with all Microsoft packages Personal Traits Proactive & reactive A team player who can also work independently Passionate Highly organized Diplomatic Strong communication and management skills Creative and analytical High attention to detail Ability to multi-task in a fast paced environment