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Report of the Economic Review Committee New Challenges, Fresh Goals - Towards a Dynamic Global City Ministry of Trade and Industry Republic of Singapore February 2003 Published February 2003 © MINISTRY OF TRADE AND INDUSTRY SINGAPORE All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanised, photocopying, recording or otherwise, without prior permission of the copyright holder. ISSN 0219-791X Printed by SNP SPrint Pte Ltd Preface Preface The Economic Review Committee (ERC), set up in December 2001, has completed its work. This Report outlines its key recommendations to remake Singapore into: a. a globalised economy where Singapore is the key node in the global network, linked to all the major economies; b. a creative and entrepreneurial nation willing to take risks to create fresh businesses and blaze new paths to success; and c. a diversified economy powered by the twin engines of manufacturing and services, where vibrant Singapore companies complement MNCs, and new startups coexist with traditional businesses exploiting new and innovative ideas. The Report is divided into two parts. Part I summarises the ERC’s recommendations, both longer-term strategies and more immediate proposals, against the backdrop of our external environment and domestic circumstances. Part II provides more details of the proposals for changes in policies on taxation, wages and CPF, land, creating a more entrepreneurial Singapore, growing manufacturing and services, developing our human capital and helping Singaporeans adapt to all these changes. The Committee has endeavoured to distill all the contributions it received in the course of its work into a coherent overall plan of action. This main Report could not include all the numerous ideas thrown up during the deliberations. These have been set out in more detail in the reports of the seven SubCommittees. The Committee recommends that the relevant government agencies study those remaining proposals further, and implement those found to be feasible and worthwhile. Contents Contents ERC REPORT Executive Summary Part I Chapter 1: The Road Thus Far Chapter 2: A Turning Point Chapter 3: Lowering Costs, Staying Competitive Chapter 4: The Way Forward Chapter 5: A Globalised, Entrepreneurial and Diversified Economy Part II Chapter 6: Fiscal and Monetary Policies Chapter 7: Wages and the CPF Chapter 8: Land Chapter 9: Entrepreneurship Chapter 10: Manufacturing Chapter 11: Services Chapter 12: Human Capital Chapter 13: Restructuring and Employment Credits ! Executive Summary Summary " Summary Turning Point Singapore is at a turning point. We have gone beyond the phase of rapid economic expansion. Globalisation, the rise of China and the Asian Financial Crisis have changed our environment fundamentally. But many new opportunities present themselves. We need to reposition ourselves to compete and to exploit these new opportunities. External Environment The Asian Financial Crisis in 1997 abruptly ended two decades of exuberant growth in the region. Southeast Asia is still dealing with its political and economic aftermath. On top of this, the recent US recession marked the end of a long boom, and the beginning of a new period of more uncertain global growth. After September 11, 2001, the global economic malaise was compounded by the war on terrorism, and, within our region, by political and security uncertainties, particularly the rise of political Islam and the threat of extremist Islamic terrorist groups, as highlighted by the bombing in Bali in October 2002. Just as Singapore had earlier thrived with the growth of our neighbours, now we share their anxieties. Meanwhile, globalisation and rapid technological advances have changed the way we live and conduct business. Market conditions are constantly changing. Competition for talent and investment is intense. But it is also a more collaborative world in which countries rarely make entire products from start to finish. Design, production, distribution and servicing are each split into segments and spread all over the world. Every country has to carve a niche for itself by excelling in some areas, while linking up with other countries in the supply chain. In this new age of globalisation, Singapore’s lack of a domestic hinterland becomes much less of a disadvantage. China has rapidly become a major producer in the world economy and India is an # Summary emerging player. Even as they offer major new markets, they have changed the competitive landscape for trade and foreign investment. Countries, industries, businesses and workers face dislocation, and have to restructure to secure opportunities with these large new players. Eventually, however, China’s and India’s growth will bring prosperity to Southeast Asia, which has always been the case historically. Domestic Challenges Domestically, Singapore is also at a crossroads. Our economy is already at an advanced level, with our per capita Gross Domestic Product (GDP) at developed country levels. We cannot expect the same dramatic transformation as we achieved over the last two decades, or the same rates of growth in output and living standards. Restructuring will speed up. There will be more changes to our economy, more companies turning over. Our workers will experience painful displacement and structural unemployment, which were never serious problems before. This will especially affect older, less-skilled workers who missed their secondary education, but even white-collar workers and professionals will not be spared. Our fiscal position will become tighter. With a slower growing economy, revenue will be less buoyant. Against this, there will be pressure to increase government spending on social needs, such as healthcare. We are unlikely to accumulate budget surpluses as easily as we used to. The Way Forward Overall, we have made tremendous progress since the last major recession in 1985. Our per capita income has doubled. We have attracted many world-class companies to use Singapore as a total business centre. We have developed an advanced logistics and transport infrastructure, and a reputable financial centre. However, our competitors are striving to do the same. Other Asian cities and $ Summary countries are vying to attract investment and become business hubs. The economic race has become tougher. In this fundamentally altered environment, Singapore cannot fall back on tried and tested strategies. The ERC's task, therefore, was to fundamentally rethink our strategies to propose ways to tackle the challenges ahead, and to create a better future for ourselves and our children. While it is right to be sober about the challenges we face, we have reasons to be confident. Our fundamentals remain strong. We are better prepared than many other countries to confront the new challenges. The ERC’s recommendations will help us remake and upgrade the Singapore economy. We must steel our collective resolve to stay the course and press on with the necessary changes. Building on Our Strengths We need to build on the strengths that we have developed over the years, to gird Singapore for the future. We have kept our society and economy open, flexible and adaptable. We have promoted competition and relied on free market forces, to enable the private sector to create wealth. We have welcomed global talent. We have pursued prudent macroeconomic policies. The Government has spent within its means, avoided budget deficits, and progressively lowered taxes. We have a stable Singapore dollar and one of the lowest inflation rates in the world. These policies have sustained growth and preserved the value of Singaporeans’ savings. We have a worldwide reputation for excellence, reliability and honesty. The Government and Judiciary are transparent and trustworthy. People know that in Singapore, their property, including their intellectual property (IP), will be protected. Here their investment, their businesses and their families will be safe. % Summary We have built first-class, up-to-date infrastructure, well-connected to the world. Businesses can rely on the port and airport, the telecommunications and public utilities, and the financial system. Everything works. We have invested heavily in education and training. To reskill working Singaporeans, we have expanded continuing education and training. We enjoy harmonious tripartite relations. A strong and responsible labour movement takes pride in being an equal partner in Singapore’s progress, alongside employers and the Government. This has helped to convince workers to support difficult but necessary policies that promote their long-term interests. Finally, we have upheld meritocracy as a cornerstone of our society, and developed an ethic of individual self-reliance. But we have also moderated the free market system with social equity and full opportunities for all. The Government has heavily subsidised the provision of housing, education and basic healthcare, enhanced Singaporeans’ assets and enabled them to share the wealth they have collectively helped to create. A Globalised, Entrepreneurial and Diversified Economy By remaking and upgrading ourselves, we will make Singapore a leading global city, a hub of talent, enterprise and innovation. Singapore will become the most open and cosmopolitan city in Asia, and one of the best places to live and work. In another decade and a half, Singapore will connect China, India and Southeast Asia, and beyond. We will become an Asian centre of choice for global talent, attracting skilled technicians, managers, entrepreneurs and creative people from all over the world. We will be a creative and innovative society, always eager to try out new ideas and change for the better, with a culture that respects achievement in the sciences and the arts. & Summary Globalised In 2018, the US and the EU will still be the largest economies in the world. But the combined GDP of East Asia will exceed the US or the EU. China’s transformation will be well advanced. India, too, should have made progress reforming its economy and raising its growth rate. Southeast Asian countries should have resolved their problems and returned to the path of stability, growth and development. Similarly, Japan should have shaken off its economic troubles, and be growing again. Singapore will be a key node in the global economic network, linked to all the major economies. Within Asia, we will be a major hub serving the region, together with others like Hong Kong and Shanghai. Our efforts to build links to China and India will be yielding dividends. Our companies would have established significant presence in them and the region. Entrepreneurial Singapore will have graduated into a knowledge economy. We will be a creative and entrepreneurial nation, open to new ideas, always ready to take risks and seize opportunities to create new businesses and blaze untrodden paths to success. Society will celebrate the success of those who dare venture into uncharted territory. It will accept those who meet setbacks, and encourage them to pick themselves up and try again. Singapore will develop the full spectrum of risk capital to fuel entrepreneurship, bringing together savvy investors and dynamic entrepreneurs with promising ideas. ' Summary Diversified We will have more engines of growth and a more diverse base of players, as we upgrade existing activities and companies and nurture new ones. We will maintain the broad balance between manufacturing and services in the economy. But within each sector, we should see major transformation. Manufacturing will continue to move up the value chain, supported by strong research and development (R&D) capabilities. Services exports will have grown in importance. Singapore will be Asia’s leading provider of world-class services, whether in traditional areas like trading and logistics, financial services, infocommunications technology (ICT) and tourism, or new areas like education, healthcare services and the creative industries. Multinational corporations (MNCs) will continue to thrive in Singapore, basing high value-added activities, R&D and regional HQs here, to cover a broad hinterland and coordinate their regional and international strategies. They will co-exist with a stable of vibrant Singapore companies, some of which will be international players, while others will complement and support the MNCs and larger Singapore companies here. A more entrepreneurial Singapore will see the emergence of many new companies, some engaging in activities at the frontiers of technology, others pursuing novel business ideas in more traditional areas. Through innovation, creativity and technology, they will create value and carve out market niches for themselves. Over time some will upgrade and grow into industry leaders in their own right. Jobs Our education reforms and training initiatives would have resulted in a globally competitive, creative and employable labour force. Many jobs will be knowledge-intensive, while other jobs will require higherlevel technical skills, as well as interpersonal skills. These will involve quality craftsmanship, complex and customised activities aided by computers, or servicing and maintenance of systems and equipment, or plants and buildings. Significant ( Summary numbers of jobs will still involve semi-skilled work, whether in high-tech industries or high-end services. They can pay well, but will often require workers to be flexible and adaptable. Every Singaporean, regardless of age or educational level, who is willing to adapt to these job conditions and makes the effort to learn new skills, will find a place in the new Singapore economy. Growth & Incomes Barring external shocks, the economy has the potential to grow by an average of 3–5 per cent per annum, with real wages growing by 2–3 per cent per annum. This is lower than the 7.3 per cent average that we enjoyed since 1985. But it will be an achievement given our more mature economy and a more difficult environment. Few developed countries, at similar levels of per capita GDP, have managed to sustain growth exceeding 3 per cent. But we will achieve 3–5 per cent growth only if we persevere with restructuring and upgrading and provide an environment for local and foreign talent to flourish and grow. We have to become a hub for knowledge-based activities and talent like London, New York or Boston. Remaking Singapore To realise this vision of Singapore as a leading global city – a hub in the new Asian and global economic networks, and an entrepreneurial and diversified economy – the ERC has identified six key areas which are critical. ) Summary Expanding External Ties We need to embrace globalisation, and continue linking ourselves to the developed economies, to attract investment and expand our markets. While Asian markets are growing, and Southeast Asia makes an essential contribution to our economy, the main driver of our economic growth remains the US, the EU and Japan. As a major trading nation, we continue to strongly support the multilateral trading framework of the World Trade Organisation (WTO). But we need to supplement this with bilateral Free Trade Agreements (FTAs) with key trading partners, to secure our economic ties and access to their markets. The emergence of China and, to a lesser extent, India will pose enormous challenges as well as offer promising opportunities. We must respond decisively to both. Regionally, we must continue to work with our ASEAN partners toward closer economic integration and strengthen our competitiveness as a group. And we must strengthen our hub status within our wider hinterland, which encompasses a radius of seven hours’ flying time from Singapore, spanning India to Northeast Asia and Australia. Competitiveness and Flexibility To stay competitive as an economy, we must offer investors that extra plus, in terms of superior capabilities and an efficient and flexible business environment. The business environment that supported past growth is no longer sufficient. We must take decisive steps to enhance it and improve our microeconomic competitiveness. First, we must keep the burden of taxes on the economy as low as possible, especially direct taxes on companies and individuals. The ERC has recommended, and the Government has agreed, to bring the top rates of corporate and income taxes down from 25 per cent to 20 per cent over the next two years. To partially make up for the loss in revenue, the Goods and Services Tax (GST) should be raised from 3 per cent to 5 per cent. !* Summary Second, we must refocus the Central Provident Fund (CPF) back to its core purpose of providing for the basic financial needs for the majority of our people, including saving for basic retirement, home-ownership and medical needs. To be sustainable in the long term, the CPF cannot impose an unnecessarily heavy statutory burden on companies, especially when they employ older workers. The Government has already accepted the ERC’s recommendations to refine the CPF system. The aim is to have a CPF structure which enables our workers to save enough for these basic financial requirements, while keeping employer costs to a minimum. The lighter the statutory burden on employers, the easier it will be for Singaporeans to be employed and the lower our unemployment will be. Third, with business cycles becoming more volatile, the labour market and wage system must be made more flexible. This will help our workers keep their jobs when times are bad. Wages should be linked less to the seniority of a worker, and more to his performance and his company’s profitability. We should also amend our legislation to allow companies to adopt more flexible working and compensation arrangements, without compromising the safety, health and welfare of workers. Fourth, we must price our infrastructure services and factors of production competitively. Whether it is telecommunications, port services, power supply or industrial land, we should encourage competition and ensure adequate supply, in order to promote efficiency, lower costs and raise standards. We cannot subsidise services below their true cost, but neither should we allow cost-plus or monopoly pricing to push up business costs. Entrepreneurship and Singapore Companies We must upgrade ourselves and make Singapore a knowledge economy powered by innovation, creativity and entrepreneurship. Apart from knowledge and technical skills, Singaporeans need the right mindset to thrive in an environment of rapid and unpredictable change. In particular, we need to nurture the spirit of entrepreneurship and creativity. We need to !! Summary strengthen incentives for Singaporeans to be innovative and venture beyond their comfort zones. We need to welcome diversity, accept failure, and embrace broader notions of success. We need to refocus safety nets on the truly needy, and minimise the people’s dependency on the State. An individual’s success must depend on his own efforts and abilities, rather than on handouts from the State. Our people and our companies will then have every incentive to be enterprising, and the competition will strengthen the players and produce winners who can hold their own. Promoting entrepreneurship and creativity will take many years. The Government should therefore designate a Minister (or Minister of State) to be responsible for promoting and driving the initiatives to develop a more entrepreneurial Singapore. We want strong Singapore companies which can develop new ideas and businesses, tap new export markets, broaden our economic base and make our economy more resilient. They will complement the MNCs, and help to support and anchor MNCs here. These Singapore companies include the Government-linked companies (GLCs), many of which have built up significant technical capabilities and management depth, and are among the leading firms in their industries. All GLCs should be run on strict commercial principles and be subject to the discipline of the market. GLCs which lack a strategic rationale or the potential to grow into regional or international players, should be divested. We must foster the growth of enterprising startups and small and mediumsized enterprises (SMEs), whether they are high-tech or low-tech. We have to minimise rules and procedures that stifle enterprise and discourage small players. Ministries and statutory boards should avoid spawning companies to provide services which private firms can provide, and crowding out the private sector. We must find innovative, market-oriented ways to encourage the early-stage funding of deserving companies, develop cashflow financing, and grow the equity and debt capital markets to marry global investors with companies from China, India and across Asia. !" Summary We should encourage major Singapore companies with the scale and organisational depth to venture abroad, to tap opportunities in regional markets. The larger companies can lead clusters of enterprises, including SMEs, overseas. As our external wing grows, overseas income will become more important to companies and individuals. We must find more effective ways to eliminate double taxation of foreign source income that is remitted to Singapore. There exists a group of small, traditional companies, particularly in retail and personal services, which have difficulty adapting to the knowledge economy. We must help them rationalise and upgrade, to meet the needs of a new generation of customers. While we do all we can to encourage enterprise among Singaporeans, we also need to attract foreign entrepreneurs and SMEs to make Singapore an entrepreneurial hub. Singapore can offer a funding platform, excellent connectivity, as well as interaction with the large base of MNCs here. We can be a hub not only for MNCs, but also for SMEs and startups from all over the world, which seek to expand their networks or to penetrate Asian markets. Twin Engines: Manufacturing and Services Manufacturing will continue to be an important growth engine. To hold our own in this increasingly competitive sector, we must maintain our cost competitiveness, equip our people with relevant skills and expertise, and continue to attract high-quality investments. We must strengthen and upgrade the four key manufacturing clusters (i.e. electronics, chemicals, biomedical sciences, and engineering) which now form the core of our high value-added activities. We must also develop new capabilities in emerging technologies such as micro-electromechanical systems, nanotechnology and photonics. !# Summary Manufacturing will become more knowledge- and research-intensive. We must strengthen R&D efforts in the research institutes, universities and industry, so as to create and exploit IP. MNCs should make Singapore a key node in their global R&D networks, and should be encouraged to base major R&D and product development efforts here. While we maintain manufacturing as a growth engine, we need to promote our services sector more actively, particularly exportable services, as a second growth engine. As China and India grow and prosper, their expanding middle classes will seek high-end, better-quality services, whether educational, medical, or financial. We are well-placed to meet part of this demand and be a regional services hub. We must continue to upgrade, liberalise and develop established industries like trading and logistics, ICT, financial services and tourism. We should also promote promising new areas such as healthcare, education and creative industries. Unlike manufacturing, where the Economic Development Board (EDB) is the single promotion agency, services are too varied to be promoted by a single champion. Services are also subject to more complex regulations, because of their greater implications for our social policies. Wherever possible, we should relax these regulations in order to strike a better balance between our economic and social objectives. The ERC recommends that the Government set up a Ministerial Committee on Services to drive the development of these services industries. As both manufacturing and services will become more innovation and knowledge driven, we should enhance the protection and commercialisation of IP. We recommend setting up an IP Academy and promoting Singapore as an IP management centre. !$ Summary People To realise all these strategies, we must develop our people to the full. Competitive advantage now rests in talent and information, rather than natural resources or geographical location. We must continue to invest heavily in education, and further improve our education system. Every Singaporean must be equipped with the necessary skills and know-how for a knowledge economy. We must encourage a greater diversity of talents starting with pupils in school. We must also develop a stronger research culture among young Singaporeans, and nurture those with a passion for research through exposure and postgraduate education. Our emphasis on developing services industries will require changes to our manpower planning and training priorities. We will continue to equip people with hard technical skills to support a vibrant manufacturing sector. But we also need to train enough people with the capabilities and knowledge to work in the new services industries as these expand. We must continue to welcome global talent to augment our indigenous talent pool. While we have many talented Singaporeans, the pool is much smaller than in cities like London, Shanghai, Boston or San Francisco which draw people from larger hinterlands as well as from all over the world. We need a wide range of talent to supplement our own. Our openness to global talent will be a key competitive advantage for a Singapore that aspires to become a leading global city. More and more Singaporeans are venturing to live and work abroad, in all the major cities in the world. We must maintain links with this overseas network, and tap their contacts and expertise. The ERC has proposed, and gladly notes, the setting up of the Majulah Connection to engage overseas Singaporeans. Such a network will help a valued part of our Singapore family to contribute to the nation, and stay rooted to Singapore. !% Summary Restructuring Economic restructuring will inevitably have a major impact on Singaporeans. Job displacements will be more frequent, and employment structure and work arrangements will need to respond flexibly to change. Structural unemployment will be a growing problem, as people whose skills have become redundant fail to find new jobs. We must manage the dislocation and difficulties that economic restructuring will bring, and help Singaporeans make the urgent and essential changes. Training and retraining remain critical to helping Singaporeans upgrade and update their skills, and ensure that they remain employable. The ERC recommends that the Government set up a national Continuing Education and Training (CET) body to oversee the promotion and development of CET in Singapore. We must also help Singaporeans who are out of work find new jobs as quickly as possible. We need to shift our mindsets and expectations, and consider a wider range of job possibilities. We need to counsel retrenched workers, to identify their skill sets and training needs. Some jobs need to be redesigned and upgraded to make them more attractive to Singaporeans. We should improve our job matching efforts, and also promote part time work. But despite our efforts, some retrenched Singaporeans will take longer to find re-employment and, meanwhile, will need assistance. The ERC recommends that the Government refine its assistance schemes, focussing on Singaporeans who need help most, giving the most help to those who make the best effort. A minority of Singaporeans will find it hard to keep up with the changes, notwithstanding all the help they will get. But our sustained emphasis on skills training and upgrading will minimise their numbers, and so long as our economy is growing, all will share in the fruits of our success. !& Summary Immediate Issues – Lowering Costs, Staying Competitive While we make changes to our economy in the six key areas listed above, we cannot ignore the current slowdown. The Singapore economy has still not fully recovered from the 2001 recession. Our immediate prospects are clouded by uncertainties in the region, the slowdown in the G-3 economies, the prospect of war in Iraq and the significant challenges posed by China. While there is a reasonable chance that the Singapore economy will improve in 2003, full recovery will probably take place only in 2004. We must press on with our longer-term strategies, but implement them carefully, taking into account prevailing conditions. Hence the Government decided to phase in the GST increase to lessen the burden on Singaporeans, and help them cope with the current uncertainties. More importantly, we must continue to manage our business costs carefully. This will help us remain competitive and give more time for the longer-term restructuring to work. CPF Restoration Wages form the largest component of that part of business costs which we can influence. The ERC supports the National Wages Council’s (NWC) recommendation for continued wage restraint. However, it does not recommend an across-theboard wage freeze. This would be rigid, distort the labour market, and work against the interests of workers. Instead, the ERC recommends that the Government defer for two years, any further restoration of the CPF contribution rate, beyond its present level of 36 per cent. This will avoid adding to the statutory burden on wages for employers at a difficult time, and help reduce further job losses. It will also send a strong signal to investors that Singapore is acting decisively to strengthen its competitive position. !' Summary The Government has stated its intention to restore the CPF contribution rate to 40 per cent, when economic conditions permit. The ERC supports a progressive restoration of the CPF rate to 40 per cent after the two-year period. However, the timing and pace of the restoration should take into account economic conditions then, especially Singapore’s cost competitiveness vis-à-vis other countries. Two other CPF changes were linked to the restoration of the CPF contribution rate: the reduction in the salary ceiling for both employers’ and employees’ contributions from the current $6,000 to $5,000, and the lowering of the employees’ contribution rate for workers aged 50-55 from the present level of 20 per cent to 16 per cent. The ERC recommends that the Government proceed to start phasing in these two changes, and not defer them for two years. These two changes will lower the statutory burden on the wages of professionals and older workers, and thus help these groups to keep their jobs or find new ones. Foreign Worker Policies At the same time, we must ensure that our foreign worker policies are flexible enough to allow companies to employ the workers they need, especially those which cannot find enough Singaporean workers. This will help keep their overall costs of production down and make their operations here more viable. However, businesses cannot compete on low wages alone. To survive and prosper, they must continually upgrade their capabilities and improve productivity. While we must keep our doors open to foreign workers, we must carefully manage the inflow to benefit our economy and our people. An appropriate levy will regulate the demand for foreign workers, and ensure that they complement rather than displace Singaporean workers, and ultimately create more jobs for Singaporeans. !( Summary Land and Other Business Costs In addition, we must manage the other components of business costs. The opening up of the electricity market to competition has helped lower tariffs for consumers, and especially the large users. JTC’s recent move to lower industrial land prices and posted rents will not only help existing businesses tide over the current difficulties, but reassure new investors that the Government will make available sufficient industrial land at internationally competitive prices for their projects. Tackling Unemployment Helping businesses to do well is the best way to create more jobs for Singaporeans. But we must also assist Singaporeans more directly to cope with the current economic difficulties. The measures proposed earlier to help retrenched Singaporeans find new work, and assist those who despite their best efforts still cannot find work, will be especially needed during a slowdown. These recommendations on the CPF, foreign worker policies, industrial land costs, and reducing unemployment will address the immediate challenges facing Singapore. They should be implemented as quickly as possible. They also support our longer-term strategies, and will lay the basis for the strategic shifts that we need to make. !) Summary A Better Future for All Achieving this future Singapore will require solidarity and hard work. We must deal with immediate problems without losing sight of long-term challenges. Being small and open, we must expect rough weather from time to time. However, by persevering with sound and imaginative strategies, and staying united and resolute, we will emerge stronger. In many ways, globalisation is an advantage to a city-state like Singapore. We will become a nation that is more relevant and valuable to the world, and a society that is more cohesive with a national character of our own. Together, we will create a better future for ourselves and our children, in a Singapore which we will all be proud to call home. !" The road thus far Chapter 1 !# Chapter 1 Transformation of the Singapore Economy The Singapore economy has grown rapidly in the last two decades. Economic growth averaged 7.3 per cent per annum between the major recessions in 1985 and 2001. GDP in nominal terms has increased to S$154 billion in 2001. Per capita income has more than doubled, reaching S$37,200 in 2001. This has placed Singapore among the ranks of OECD countries like France and Germany, and ahead of others like Italy and Australia1. 1 Singapore’s per capita income in US$ terms was US$20,700 in 2001, compared to France (US$21,500), Germany (US$22,500), Italy (US$18,900) and Australia (US$18,500). A More Globally Connected Economy The economy has also undergone significant transformation. Today, it is more globally connected than it ever was before. Exports have grown significantly. The nominal value of our non-oil domestic exports grew by 12 per cent per annum to close to S$100 billion per year today with markets spanning all major economies [see Chart 1.1]. More than 140,000 vessels called on our ports in 2001 compared to 37,000 in 1985, and container throughput has grown from 1.7 million to 15.6 million TEUs. Air cargo rose five-fold from 0.3 million to 1.5 million tonnes. Chart 1.1: Singapore’s Top Ten Destinations for Non-oil Domestic Exports US ASEAN EU Japan Hong Kong Taiwan China South Korea Australia India Others Per cent 0 5 10 15 20 25 15 years of growth and transformation !! Chapter 1 An Upgraded Manufacturing Sector The broad structure of the economy is largely unchanged, with manufacturing remaining as a key sector [see Chart 1.2]. Chart 1.2: Structure of Singapore Economy Per cent 100 90 18 17 Others 22 28 Financial & business services 13 11 16 15 Transport & communications Commerce 10 6 Construction 21 23 Manufacturing 1985 2001 80 70 60 50 40 30 20 10 0 Within manufacturing, however, we moved up the value chain. Electronics and chemicals have increased in importance, accounting for 53 per cent of total manufacturing value-added (VA), up from 34 per cent in 1985 [see Chart 1.3]. The chemicals cluster has also grown. Jurong Island, conceived during the mid1980s and developed in the early 1990s, has helped us realise our vision of a world-class chemical hub with an optimal combination of petroleum, petrochemicals and supporting industries. Today, chemicals-related products constitute more than 10 per cent of our non-oil domestic exports. !$ Chapter 1 Chart 1.3: Structure of Manufacturing Sector 100% 80% 40 60% 5 10 40% 11 8 20% 25 25 Others 5 8 9 Fabricated metal products Machinery & equipment Transport equipment 17 Chemicals & chemical products 36 Electronic products 0% 1985 2001 The sector has upgraded, as lower value-added, commoditised products like textiles and consumer electronics moved to other lower-cost countries. Driven by foreign as well as domestic investment, Singapore’s manufacturing sector is now more capital- and skill-intensive [see Chart 1.4]. R&D activities have grown, not only in the traditional manufacturing-related areas like electronics and engineering, but also in new areas like biomedical sciences. Productivity growth has been strong, averaging 5.3 per cent per annum from 1985–2001, outstripping the other major sectors. !% Chapter 1 Chart 1.4: Manufacturing Has Moved Up the Value Chain S$ (000) Per cent 120 100 80 50 Capital expenditure per worker VA per worker Share of skilled workers (RHS) 40 30 60 20 40 10 20 0 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 0 Changed Structure of the Services Sector The services sector has undergone tremendous changes in the past two decades. Singapore has strengthened its position as the services hub for the region. The major services industries have enjoyed strong growth and created many employment opportunities for Singaporeans. Our services exports have grown by 9.9 per cent per annum between 1985 and 2001 to close to S$50 billion, resulting in a healthy net export balance of more than S$10 billion today [see Chart 1.5]. !& Chapter 1 Chart 1.5: Growth of Services GDP, Exports and Employment $ Billion Thousand 120 100 1600 Nominal GDP Services Exports Employment (RHS) 1200 80 800 60 40 400 20 0 0 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 Singapore has become a major tourist destination. Today, we receive more than 7 million visitors per year compared to only 3 million in 1985 – the fastest growth coming from Asian markets, averaging 6.3 per cent per annum. This has boosted the VA of hotels and restaurants from S$1.4 billion in 1985 to about S$4 billion today. There have also been considerable spin-offs to other services industries such as retail, transport and communications. !' Chapter 1 More significantly, the face of the services sector has changed, as we liberalised areas like financial services, telecommunications and media. This has sharpened competition, strengthened domestic firms and benefited Singaporean consumers. In financial services, for example, a new industry landscape has emerged, since progressive liberalisation began in 1998. Foreign banks have greater access to domestic retail banking, and competition has led to the consolidation among the local banks. Fund management activities and the capital markets have developed and grown. A plethora of financial products are now available to Singaporeans. In the telecommunications industry, mobile phones and internet subscriptions have increased dramatically, and prices have come down rapidly since the industry was liberalised in a big bang in 2000. Consumers and businesses enjoy new services and lower costs. Singapore is building itself up as a telecommunications node. A Better Educated Workforce The educational profile of our population has improved dramatically. From one university in 1985, Singapore now has three universities. There are more polytechnics and institutions of higher learning. Our institutes of technical education have also been upgraded and transformed. As a result, the output and quality of the educational institutions have gone up. In 1985, we produced 8,000 polytechnic and university graduates. By 2001, this rose to 25,800, not including Singaporeans who were educated overseas. Our workforce has therefore become better educated, as younger cohorts enter the labour market. The average years of schooling has increased from 5.7 years in 1985 to 8.4 years in 2001, with the proportion of graduates in our total workforce more than tripling from 5.2 per cent to 17 per cent. 66 per cent of the workers have secondary and above education in 2001, compared with 46 per cent in 1985 [see Chart 1.6]. The improvement in educational attainment !( Chapter 1 has raised the skill profile of the workforce. The share of Professionals, Managers, Businessmen and Executives (PMBEs) has increased from 22 per cent to 42 per cent of total workforce over the same period. Chart 1.6: Higher Proportion of Skilled Labour 100% 5 11 17 Degree 29 21 Post secondary & diploma 28 Secondary 20 Primary & post primary 14 Below primary 80% 60% 40% 32 20% 23 0% 1985 2001 Improvements in Social Conditions In tandem with the growth and transformation of Singapore’s economy, our society has upgraded itself dramatically. Singapore’s resident population has increased from 2.5 million in 1985 to 3.3 million in 2001, without compromising the quality of life on this small island. Economic growth has not been achieved at the price of social inequity. The vast majority of Singaporeans have enjoyed the fruits of economic progress, as reflected in better social conditions. !) Chapter 1 Home ownership reached 94 per cent in 2001, unmatched by any other country in the world. The quality of housing has also improved. In 1985, 41,000 households lived in five-room flats. By 2001, this figure had risen to 194,000. There were close to 200,000 private residential properties in 2001 compared to only 84,000 in 1985. Life expectancy, which was 73.9 years in 1985, has increased further to 78.4 years. The infant mortality rate has fallen from 7.6 to 2.2 per 1,000 live births over the same period, one of the lowest rates in the world. With globalisation, Singaporeans travel much more. In 1985, Singaporeans only made a total of 480,000 trips overseas. Today, this figure stands at 4.4 million. Singaporeans on the whole have a much more international outlook. Our arts and sports scene has become livelier. The number of arts performances more than doubled from 1,700 in 1991 to 4,100 in 2001. The number of visual arts exhibition days increased from 2,400 to 8,500 in the same period. The Esplanade is a new international icon for Singapore. It will bring the arts to more Singaporeans and spur our artists on to create more meaningful and original works. We have made encouraging progress in sports as well. Singapore achieved its best ever results in international competitions such as the Commonwealth Games and Asian Games in 2002. Events such as the Rugby 7s, Tiger Skins and Standard Chartered Singapore Marathon have established Singapore as an attractive venue for international sports events. The arts and sports scene will offer both Singaporeans and non-Singaporeans a vibrant and gracious quality of life. This will help us to retain and attract talent, create more jobs and stimulate ideas across other sectors of the economy. !* Chapter 1 Conclusion Overall, the Singapore economy and society have made tremendous progress since 1985. Our economic development in the past two decades has placed us squarely as an investment-driven economy. We have attracted many worldclass companies to use Singapore as a total business centre. The inflows of foreign investment have helped to drive our economic growth. However, our competitors are doing the same. Other regional and emerging countries are also striving to attract investment and vying to become business hubs. Global competition has intensified. As Singapore becomes more developed, the economic race ahead will become harder. We will need to work doubly hard to overcome the challenges ahead and sustain healthy economic growth. !" A turning point Chapter 2 !# Chapter 2 Singapore has reached a turning point in its economic development. For more than two decades until the Asian Financial Crisis in 1997, Singapore enjoyed consistently high growth. Southeast Asia was doing well, foreign investment grew year by year, and our exports expanded. We upgraded our economy, and transformed the lives of Singaporeans in less than a generation. The last five years, however, have shown clearly that this phase is over. The Asian Financial Crisis plunged Southeast Asia into political and economic uncertainties. The US recession marked the end of a long boom, and the beginning of a new period of slower growth. After September 11, 2001, the discovery of terrorist groups in Southeast Asia linked to Al Qaeda brought new anxieties that will stay with us for many years. We are facing significant challenges both in our external environment and on our domestic front. External and domestic challenges in a new environment !$ Chapter 2 External Challenges Globalisation and Technological Advances First, globalisation and rapid technological advances are driving fundamental, long-term changes in commerce, industry and our daily lives. Markets, industries and companies are becoming global in scope, reaping huge economies of scale, and recouping expensive investment in R&D. Globalisation extends to the market for talent. Talent is the key resource in the knowledge economy, and today, is in enormous demand everywhere. Talented people are internationally mobile. They have the option of pursuing their interests and living and working wherever the ‘buzz’ excites them. The alternative to a job in one country is not another job in the same country, but another job almost anywhere in the world. Talent therefore commands a world price. To attract world-class talent, employers have to offer them challenges and rewards comparable to what they can expect elsewhere. Globalisation and technological advances open up tremendous opportunities for Singapore. Physical size and natural resources become less of a constraint as we tap markets in the global economy to broaden the basis of our prosperity. Technology itself is a powerful force. The US economy shows just how powerful it is, coupled with the flexibility and dynamism of free markets. But globalisation and technological advances present enormous challenges too. Countries jostle intensely for pole position, but it is not just countries competing against one another. It is countries together with the talent and capital they have attracted, plus the MNCs which have invested in them. China is a formidable international player not just because of the drive and dynamism of its people and economy, but also because of the growing investment by Fortune 500 MNCs, and the hundreds of thousands of foreign entrepreneurs and professionals who live and work there. Hence skilled workforces, strong supporting industries and a business- and talent-friendly environment have become critical ingredients of international competitiveness. !! Chapter 2 Paradoxically, globalisation has also created a more integrated and collaborative world. It is more critical than ever for countries to be plugged into the global grid. Supply chains have become globalised. The international division of labour is being taken to extremes. Few products are now made entirely in a single country. The task is split into many small components distributed all over the world, in a dynamic production network that is constantly adapting itself to changing market conditions. The dual challenge for every country is to carve a niche for itself by excelling in some areas of production, while linking up with as many economic partners as possible, so that its exports fetch the maximum value in world markets. To survive and grow in this environment, companies must continually restructure themselves and upgrade their products and processes, or else be pushed aside by competitors. Old jobs are being destroyed, to be replaced by new ones which demand greater knowledge, skills and adaptability from workers. Workers everywhere, therefore, can no longer expect the security of lifetime employment, but must be prepared for job changes several times in their working lives. This constant flux means uncertainty and insecurity. In many countries, workers have responded by clinging to the status quo and resisting change. It is a challenge for countries plugged into the global grid to manage these changes, so that their workers can not only cope, but can take advantage of new opportunities. The alternative, to opt out of globalisation and get off the treadmill, no longer exists. China and India Second, new players, especially from Asia, are emerging in the world economy. As they strengthen their capabilities, attract more investment and export more sophisticated products, they will become increasingly formidable competitors. One key emerging player is China, which has been completely transformed since opening up to the world economy in 1978. China’s GDP has grown from US$215 billion in 1978 to US$1.2 trillion in 2001. Its exports have increased from US$10 billion to US$266 billion over the same period, expanding its share of the US, !% Chapter 2 Japanese and the EU markets dramatically compared to Southeast Asian countries [see Chart 2.1]. Chart 2.1: Share of China and ASEAN Imports by Major Markets Per cent 18 16 14 12 10 8 6 4 2 0 1985 EU US 2001 Japan CHINA EU US Japan ASEAN Source: US Census Bureau. Ministry of Finance, Japan. International Monetary Fund China is already a global centre for hardware manufacturing. It is rapidly building up its capability in the more knowledge-intensive areas such as software development and R&D, supported by a plentiful supply of highly educated and skilled workers1. MNCs are investing heavily in China. Since 1992, China has been the largest recipient of foreign direct investment (FDI) in Asia. The OECD has even predicted that FDI flows to China could amount to US$100 billion in 2010. ASEAN, on the other hand, has lost some of its attractiveness to foreign investors since the Asian Financial Crisis [see Chart 2.2]. However, China is unlikely to soak up all the FDI to Asia. MNCs will want to spread their exposures, and not concentrate everything in one or two countries. And as incomes in China rise, the cost advantage that it now enjoys will narrow. 1 Each year, Chinese universities produce about a million new graduates, of which about 500,000 major in science and engineering. In comparison, Singapore’s three universities produced just about 10,000 graduates in 2001. !& Chapter 2 Chart 2.2: FDI Flows to China/ASEAN and as a Share of Asia’s Total FDI Per cent 100 China share ASEAN share Asian Financial Crisis ASEAN FDI (RHS) China FDI (RHS) US$bn 50 80 40 60 30 40 20 20 10 0 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 0 Source: United Nations Conference on Trade and Development China is not the only awakening giant in Asia. India, with a population of 1 billion, including a middle class of about 300 million, has the potential to become a significant economic power as well. A consensus is gradually emerging in India that the country must abandon the old model of the ‘licence raj’, lower its high trade barriers and plug itself into the international grid, in order to prosper with the rest of the world. The reforms in India may not yet be as vigorous and profound as those in China, and the results not as spectacular. But in the decade since India started liberalising, the economy has been growing 6 per cent annually, reaching US$480 billion in 2001. Some specific sectors have taken off, especially IT. India exported US$7.6 billion of software and related services in 2002. By 2008, India’s software industry is expected to employ 4 million people and generate US$57 billion in exports. In the longer term, the emergence of China and India is undoubtedly a positive development for the world economy. A more prosperous China and India will mean bigger markets, more investment opportunities and bigger trading partners for Singapore and the region. As China and India export more, they will also import more. !' Chapter 2 In the short term, however, the entry of China and India into the market will mean dislocation in many countries, as industries restructure and relocate, and trade patterns change. Some workers will lose their jobs, while other industries will need workers, but those with different skills. Furthermore, while the overall global economy is wealthier, not every country will necessarily emerge better off. Countries which are competing head-on in the same products and markets will have to make painful adjustments. But those which have kept ahead will find opportunities to expand trade and investment with China and India, and benefit from their growth. Southeast Asia In contrast, Southeast Asia has suffered a reversal in its fortunes. Before the Asian Financial Crisis, Southeast Asia played a star role in the Asian economic miracle. The region was booming, with economies recording double-digit growth. The Asian Financial Crisis in 1997, however, ended the boom abruptly. Unemployment rose, businesses folded, and governments and societies came under stress. Global investors’ confidence in the region was severely dampened, and FDI was diverted away to Northeast Asia. Southeast Asian economies are still working through the aftermath of the Asian Financial Crisis. Although growth picked up somewhat in 1999-2000, the region was hit by the downturn in the global electronics industry and the US recession in 2001. Today, the combined GDP of the original five ASEAN members is still about one-fifth lower in US$ terms compared to 1997 and growth rates have not recovered to pre-crisis levels. The economic malaise has been aggravated by the uncertainty in the regional political and security situation, particularly the rise of political Islam and the threat from extremist regional terrorist groups linked to Al Qaeda, as recently highlighted by the bombing in Bali. !( Chapter 2 Being part of the region, Singapore had thrived as we serviced our neighbours and invested in their prosperity. But today, we share their worries. While Singapore is too small to influence events in the region, we must nonetheless monitor developments carefully as they will affect us. Going forward, we must adjust our policies and strategies to secure Singapore’s long-term growth amidst the difficult regional environment. Challenges on the Domestic Front On the domestic front, Singapore is also at a crossroad. We have grown rapidly, and transformed our economy within a generation. However, the days of heady, double-digit growth are behind us. We must prepare for slower and more difficult growth. On the demand side, the external environment has changed. The region is facing difficulties that will not be resolved in the short term. The US economy, which has long been a key driver of the Singapore economy, will grow more slowly than during the years of the long boom. On the supply side, our economy is maturing. Our per capita GDP has reached OECD levels. So too our education profile is nearing developed country levels. It will not be possible for us to repeat the same dramatic transformation as we achieved over the last two decades, and therefore the same rates of growth in output and living standards. On top of this, the speed of economic restructuring is likely to remain high and in fact, accelerate in the future. Lower-educated, older workers still in our workforce, mostly from the post-war baby-boom generation, will bear the brunt of this restructuring. In addition, our ageing workforce makes it harder for our economy to adapt to restructuring. Our workers will experience painful dislocation and structural unemployment, which were never serious problems in the past. !) Chapter 2 In addition, our fiscal position will become tighter. With a less buoyant economy, revenue will be reduced. On the expenditure side, there will be increasing pressure for greater spending on social infrastructure, including healthcare. We cannot look forward to the easy budget surpluses that we have become used to. Conclusion Singapore has entered into a new environment with a fundamentally altered set of conditions. The days of relative political stability and the booming economies of Southeast Asia and the US, experienced in the past two decades, are over. So are the days of double-digit GDP growth for Singapore. We will have to grapple with slower growth amidst tighter resources. However, this new environment also offers opportunities that benefit small and nimble states like Singapore. Globalisation, technological advances and the emergence of China and India all present new prospects for growth. The ERC’s objective is to fundamentally rethink our strategies for economic development in this changed world and deal with the challenges ahead. !" Lowering costs, staying competitive Chapter 3 #$ Chapter 3 Near-term Uncertainties Even as we tackle the strategic challenges, we need to manage the current economic situation. A sound recovery from the severe recession in 2001 will help us to make the fundamental changes needed to prosper over the longer term. Our recovery thus far, however, has been less vigorous than expected. The economy is still weak, though growth has been positive, and non-oil domestic exports are picking up. Overall, the economy grew by 2.2 per cent in 2002. The outlook for 2003 is clouded and uncertain. The Ministry of Trade and Industry’s (MTI) preliminary forecast is for 2–5 per cent growth. The risks are not only economic, but also security and political, especially with the possibility of another major terrorist attack, and a war in Iraq. The EU and Japanese economies remain sluggish. In the US, most analysts expect a gradual recovery, supported by steady consumer spending and a more substantial pickup in corporate investment, in the second half of 2003. On the whole, the major advanced economies are expected to grow by 2.3 per cent in 2003, slightly better than the 1.4 per cent in 2002, but below their full potential. The lethargic G-3 economies will, in turn, cause a drag on the growth prospects for Singapore as well as our neighbours [see Chart 3.1]. Dealing with immediate economic uncertainties #% Chapter 3 Chart 3.1: Slow Recovery in G-3 Economies US Per cent 4 EU Japan 3 2 1 0 2000 2001 2002 2003 -1 2002 and 2003: Forecast Source: US Department of Commerce, Bureau of Economic Analysis, Economic and Social Research Institute, Cabinet Office, Government of Japan, International Monetary Fund Against this difficult backdrop, globalisation is proceeding apace. Every country is facing intensified competition. Asia is already feeling the impact of China’s transformation. MNCs and financial institutions see more business opportunities in China and fewer in Southeast Asia, and are restructuring their activities and presence in Asia correspondingly. Nearer to home, Southeast Asian countries, particularly our immediate neighbours Indonesia and Malaysia, registered positive growth in 2002. But their FDI inflows have fallen significantly, in response both to regional uncertainties and to competition from China. One significant concern is the security threat. Since the terrorist attack in Bali in October 2002, analysts and financial institutions have revised downwards GDP growth forecasts for 2003 for Indonesia and Malaysia. #& Chapter 3 Singapore has not been immune from these trends. Over the past three years, our manufacturing sector too has been restructuring. Familiar names like Hitachi and Sanyo have closed manufacturing plants here and shifted their operations to China. In 2002, companies like Philips and ING Investment Management relocated their Singapore regional head offices to Hong Kong to save costs and be nearer to their biggest Asian market. This restructuring is a major reason why we are experiencing higher retrenchments and unemployment. The unemployment rate reached 4.8 per cent in September 2002 and is expected to stay around 4–5.5 per cent in 2003. For the whole of 2002, the number of workers retrenched is expected to be around 18,000-20,000. We expect this pace of restructuring to continue into 2003. Fortunately, unlike other regional countries, Singapore has maintained the inflow of foreign investment. In 2002, we registered $9 billion of manufacturing fixed asset investment, including nearly $7 billion worth of foreign investment, and accounting for nearly $2 billion in total business spending. This is about the same amount as in 2001. But the going is getting tougher. Companies are still keen to learn what we have to offer. They know that Singapore is taking decisive steps to strengthen itself. But they weigh this against the attractions of emerging new players like China, as well as the regional climate in Southeast Asia. Our economic agencies have to offer more incentives to get companies to commit projects to Singapore. Given these cyclical and structural factors, therefore, our assessment is that while the Singapore economy should continue to grow moderately in 2003, it is likely that full recovery will only take place in 2004. We cannot be complacent. Dealing with Immediate Issues These immediate problems make it more urgent that we restructure our economy to strengthen our position, rather than slow down essential changes. However, we should adjust the detailed implementation of our strategies, to take into account the present economic situation. Hence, in tax restructuring, the Government is phasing in the GST increase from 3 per cent to 4 per cent this #! Chapter 3 year, and then to 5 per cent in 2004, while retaining the original offset package. This will lessen the burden on Singaporeans, and help them cope with the uncertainties we are now facing. More importantly, we must not undermine our cost competitiveness before the longer-term strategies can take effect. We must continue to manage business costs carefully, so as to give ourselves time to carry out the restructuring, and avoid giving companies any added incentive to move out their Singapore operations. CPF Restoration Wages form the largest component of the part of business costs which we can influence. The ERC supports the National Wages Council’s (NWC) recommendation for continued wage restraint, including wage freezes or wage cuts for companies whose business, profitability or prospects are still adversely affected by the economic downturn. It is far more important to tighten our belts and save jobs than to have wage increases which will lead to the jobs moving elsewhere. These NWC recommendations are for six months, until July 2003 when the NWC will return to its normal annual cycle. But the imperative to watch our cost competitiveness is unlikely to change soon, and the tripartite partners should take this into account in assessing the outlook and setting guidelines for wage settlements over the next two years. The ERC does not recommend an extended across-the-board wage freeze, because this would be rigid, would lead to distortions in the labour market and be against the interests of workers. For the labour market to work properly, wages have to respond to market forces, not just the immediate prospects but also the medium-term outlook for the industry and the whole economy. Instead, the ERC recommends that the Government defer any further restoration of the CPF contribution rate, beyond its present level of 36 per cent, for two years. While the CPF constitutes important old age savings for workers, it is also a statutory burden on wage costs for employers. Deferring further restoration ## Chapter 3 will avoid adding to this statutory burden at a difficult time. It will also send a strong signal to investors that Singapore is acting decisively to consolidate its competitive position. The Government has stated its intention to restore the CPF contribution rate to 40 per cent, when economic conditions permit. The ERC supports a progressive restoration of the CPF rate to 40 per cent after the two-year period. However, the timing and pace of the restoration should take into account economic conditions then, and especially Singapore’s cost competitiveness vis-à-vis other countries. The restoration of the CPF contribution rate was linked to two other key CPF changes: reduction in the CPF salary ceiling for both employers’ and employees’ contributions from the current $6,000 to $5,000, and lowering of the employees’ CPF contribution rate for workers aged 50-55 from the present level of 20 per cent to 16 per cent. The ERC recommends that the Government proceed to phase in these two changes and not defer them for two years, as the rationale for deferring the CPF restoration does not apply to them. We continue to urge employers to share their cost savings from the reduction in the CPF ceiling to deserving workers, such as through the variable component of their wages. Foreign Worker Policies A major advantage that companies in Singapore enjoy is the flexibility to hire not just Singaporeans, but also foreign professionals and workers whom they need. Even in a downturn, some industries and firms still cannot find enough Singaporean workers, especially those with the right skills and experience. This is so in the manufacturing sector, notably in the shipbuilding and repair industry. Our foreign worker policies should be flexible enough to allow such industries and firms to employ the workers they need. This will help to keep their overall costs of production down, and make their operations in Singapore more viable. However, businesses cannot compete on low wages alone. To survive and prosper, they must continually upgrade their capabilities and improve productivity. #' Chapter 3 While we must keep our doors open to foreign workers, we must carefully manage the inflow to benefit our economy. An appropriate levy will regulate the demand for foreign workers, and ensure that they complement rather than displace Singaporean workers, and ultimately create more jobs for Singaporeans. Land and Other Business Costs We must manage the other components of business costs. The opening up of the electricity market to competition has helped lower electricity tariffs for consumers, especially the large users. Land is another significant component of costs. Land costs are especially important for manufacturing projects, where Singapore is in direct competition with other countries. Our industrial land costs must therefore be kept competitive. JTC’s recent move to lower industrial land prices and posted rents will not only help existing businesses tide over the current economic conditions, but reassure new investors that sufficient land at internationally competitive prices is available in Singapore for their projects. Helping Singaporeans Cope Even as we work to contain our costs and maintain our competitiveness, we must continue to help Singaporeans cope with the current economic difficulties. Skills training and upgrading remain of paramount importance. New jobs are being created, and existing jobs are still unfilled, even during this slowdown. However, many of the jobs are in different industries, requiring new skill sets. To help workers upgrade their skills and qualify for these new jobs, the Government enhanced the Job Training Programme and the Skills Redevelopment Programme in 2001. The ERC supports the extension of these enhancements for another year until October 2003. #( Chapter 3 In addition, the ERC is recommending measures to help retrenched Singaporeans find new work, and keep unemployment to a minimum. These include encouraging part-time work, augmenting the Ministry of Manpower’s job bank, improving job-matching efforts through better dissemination of information, and counselling to manage the expectations of retrenched workers and ensure proper job fit. These recommendations on the CPF, foreign worker policies, industrial land costs and reducing unemployment will address the immediate challenges facing Singapore, and should be implemented as quickly as possible. But they also support our longer-term strategies, and will lay the basis for the strategic shifts that will take us forward. Conclusion The outlook for 2003 is uncertain, especially in the first half of the year. We should monitor the situation carefully and fine tune our immediate strategies to maintain our competitiveness, while marshalling our resources and options to deal with the challenges at hand. This will ensure that we can stay afloat while we reposition Singapore for the future. !" The way forward Chapter 4 !# Chapter 4 Introduction The dramatic transformation of the Singapore economy over the last 15 years was the result of strong fundamentals built up through consistent, rational policies, based on sound principles and strategies. The ERC has reviewed the principles which have guided our strategies, and believes that they remain valid today. However, with the changing environment, they cannot be static. We need to build on them, to suit the unfolding situation. Longer-term strategies to remake the Singapore economy !$ Chapter 4 Principles and Strategies Reaffirmed Since Independence, we have pursued rational, prudent macroeconomic policies. Fiscal spending has been disciplined and kept to essentials, avoiding budget deficits and allowing progressive reduction in taxes. Monetary policy has focussed principally on price stability and a stable Singapore dollar. These policies have sustained economic growth, kept inflation low, and preserved the value of Singaporeans’ savings. Together with careful supervision of our banking and financial system, they have enabled Singapore to weather the Asian Financial Crisis better than most, and will continue to serve us well in an uncertain environment. We have stayed open and outward-looking. We embraced globalisation long before it became a buzzword, tapping world markets and attracting foreign investment and talent. We kept our doors open to MNCs, when the conventional wisdom was to protect and grow domestic players. We have created an overall environment where firms can operate smoothly, efficiently and profitably. We have a worldwide reputation for excellence, reliability and honesty. The Government and Judiciary are transparent and trustworthy. People know that in Singapore, their property, including their intellectual property, will be protected. Here their investment, their businesses and their families will be safe. Our infrastructure is first-class, up-to-date and well-connected to the world. Businesses can rely on the port and airport, the telecommunications and public utilities, and the financial system. We have built a vibrant enterprise ecosystem in Singapore, where MNCs, larger companies and SMEs flourish and support one another with ideas, innovations, expertise and experience. We have pursued pro-market, pro-competition policies, leaving the private sector to create wealth. We have allowed free market forces and competition to prevail, avoiding trade barriers or subsidies for our domestic enterprises, as these distort the market and lead to inefficient, uncompetitive industries. Our industries are thus able to properly respond to market signals, adjust their strategies and allocate scarce resources efficiently. %& Chapter 4 However, the Government is not passive. It scans market developments, sizes up promising industries and sectors in which we can develop an advantage, and builds up capabilities and infrastructure to increase our chances of success. We have to do this because we are small and need to specialise. The Government has also started enterprises where there is market failure, or where the private sector does not have the capability or capacity to develop the market on its own. Wherever possible, however, the Government has corporatised and privatised these entities, and run them along commercial lines subject to full market discipline. We have also invested heavily in the education and training of Singaporeans. To help Singaporeans reskill themselves after they have started work, we have expanded facilities and implemented programmes for continuing education and training. In addition, we have maintained harmonious industrial relations and ensured that the system has the flexibility to deal with changes in our environment, rather than rigidly resisting them. We have developed a strong and responsible labour movement that takes pride in being an equal partner in Singapore’s economic success, together with the Government and employers. This unique and proven tripartite formula is one of our major competitive strengths. Finally, we have upheld meritocracy as a cornerstone of our society, and developed an ethic of individual self-reliance. We have eschewed a welfare state with handouts and subsidies, which create dependence and sap the will to achieve. Instead, we have balanced the free market system with social equity and full opportunities for all. The extremes of laissez faire have been tempered with economic and social policies. The Government has heavily subsidised the provision of housing, education and basic healthcare, and enhanced Singaporeans’ assets and enabled them to share the wealth they have helped to create. We must build on these strengths, and shape them in response to new challenges, so as to position Singapore for the future. %' Chapter 4 The Road Ahead: Remaking Singapore for a Different World Expanding External Ties The developed countries – the US, the EU and Japan – have been our main growth engines. Despite more uncertain growth in the US, the burden of welfare in the EU, and banking and corporate debts in Japan, these three economies will remain important sources of growth for Singapore, especially the US. But new and significant engines of growth will emerge. The transformation of China and, to a lesser extent, India will pose enormous challenges as well as opportunities for us. We must position ourselves to exploit these opportunities. We must build up our linkages to these economies, to tap opportunities to expand trade and investment with them. To do so, we must acquire up-to-date knowledge of China and India, and a good understanding of how business is done there. Our companies must understand well the opportunities and complexities of the business environment in China and India, in order to engage them effectively. In parallel, we must continue to build up Singapore as a hub for foreign companies to base strategic and high value-added activities here, and to do business with the broader hinterland around us. This is defined by a radius of seven hours’ flying time from Singapore and includes not only ASEAN, but greater China, India and even Australia. We must continue to work with our ASEAN partners to achieve closer economic integration and strengthen our competitiveness as a group. Investors can exploit the complementary strengths of ASEAN countries, and expand their activities in the region. We have also tapped opportunities for cooperation at the sub-regional level. Batam and Bintan, for example, have ample land and low-cost workers. Singapore has expertise in engineering, design, logistics and quality control. These combined advantages make Singapore, Batam and Bintan very attractive for manufacturing activities, and a viable alternative to China. %( Chapter 4 We will continue to support the World Trade Organisation (WTO) framework as it remains the foundation for world trade, and protects small countries like Singapore against unfair unilateral trade policies. However, a purely multilateral approach has its limitations. We are therefore supplementing it with bilateral FTAs with key trading partners. We have secured FTAs with Australia, New Zealand, Japan, the European Free Trade Association and the US, and are now actively seeking deals with other partners including Canada and Mexico. Our bilateral FTAs have sparked off interest from key players to engage the region. The US, China, Japan and India have declared their intentions to conclude FTAs with ASEAN. We must press on with these initiatives, which will increase trade and investment, and bind our economies and destinies more closely together. Competitiveness and Flexibility The emergence of China is exerting deflationary pressure on costs all over the world. However, Singapore cannot compete on the basis of low costs alone, as some of our factor inputs are fundamentally constrained by our unique situation. Land-scarce Singapore will never be able to compete with the land prices of larger countries. Our electricity generation is dependent on imported fuel, and prices can never match countries with hydro-electric power or coal resources. Our sound macroeconomic policies and favourable business environment are pluses, but no longer adequate. We must make decisive changes to improve what we already have and to enhance our microeconomic competitiveness. First, there is a worldwide trend towards lower direct taxes because what matters to businesses is after-tax returns. We must, therefore, keep the burden of direct taxes on companies and individuals as low as possible, to attract foreign investment and talent, and encourage Singaporeans to create wealth. The ERC has therefore recommended, and the Government has decided, to reduce corporate and personal taxes, to bring the top rates down from around 25 per cent to 20 per cent over three years. In order to partially make up for the loss in revenue, we must raise the GST from 3 per cent to 5 per cent. %) Chapter 4 Second, we must refocus our CPF on its core purpose of providing for the basic financial security for the majority of our people. To be sustainable over the long term, the CPF cannot impose an unnecessarily heavy statutory burden on employers, especially for older workers. The Government has accepted the ERC’s earlier recommendations for changes to the CPF framework including higher contribution rates for the Special Account, reduced mandatory contributions for high income earners, imposition of a limit on CPF withdrawals for housing and lower CPF contribution rates for older workers aged 50–55. The ERC’s further proposal to defer any restoration of the CPF contribution rate for two years, will help us to avoid increasing the statutory burden on wage costs until the economy has fully recovered. Third, we must continue to make the labour market more flexible, to keep workers in jobs, and help retrenched ones to find new jobs. The CPF changes contribute to this goal. The Government should also facilitate companies wanting to adopt more flexible working arrangements to suit the demands of their businesses. We should move faster on wage reform. Wages need to be more flexible. They should depend less on the seniority of a worker, and more on his performance and his company’s profitability. The ERC recommends that companies move away, more quickly, from the seniority-based wage system. It also recommends that companies build up the Monthly Variable Component (MVC) expeditiously. Finally, we must ensure that our infrastructure services and factors of production are priced as competitively as possible. Whether it is telecommunications, port services, power supply, or industrial land, we should encourage competition and ensure adequate supply, in order to promote efficiency, lower costs and raise standards. We cannot subsidise services below their true cost, but neither should we allow monopoly pricing to push up business costs. In particular, the land market must be flexible and efficient, so that Singapore can make optimal use of the limited amount of land available. It is especially important for industrial land to be appropriately priced, so as to help the manufacturing sector stay competitive. %! Chapter 4 Entrepreneurship For the longer term, our basic strategy is to upgrade ourselves and make Singapore a knowledge economy, banking on creativity and innovation to power the economy and tapping the potential of IT in all areas. For a small, resourcescarce country like Singapore, this is our only option to survive. In addition to the relevant knowledge and technical skills, Singaporeans must have the right mindsets and attitudes for a knowledge economy. Our culture should accept diversity and failure, and embrace a broad notion of success. Singaporeans need to be more entrepreneurial, willing to take risks, seize new opportunities and thus create niches for themselves, whether they launch startups, work for MNCs or the public sector. As regional markets like ASEAN, China and India open up, our people must have the drive and spirit to conceive new business ideas, strike out on their own and venture abroad. We need to strengthen incentives for Singaporeans to be innovative and venture beyond their comfort zones. We also need to refocus safety nets on the truly needy, and minimise the people’s dependency on the State. There will be no entrepreneurship without self-reliance. Ultimately, the way to promote enterprise and creativity is through less Government intervention rather than more. An individual’s success must depend on his own efforts and abilities, rather than on handouts from the State. Then our people and our companies will have every incentive to be enterprising, and the competition will strengthen the players and produce winners who can hold their own. Promoting entrepreneurship and creativity raises deep issues of culture and social values, and is a long-term exercise. It is therefore all the more important to start early, and to sustain the push. The Government set up the Technopreneurship 21 Ministerial Committee in 1999 to oversee the development of technopreneurship in Singapore. To broaden the scope of this effort, in 2001, the Government redesignated the committee as the Entrepreneurship 21 Ministerial Committee. To sustain our efforts to encourage entrepreneurship and creativity, the Government should designate a Minister (or Minister of State) to work with the Entrepreneurship 21 Ministerial Committee, and focus on driving the initiatives for a more entrepreneurial Singapore at the operational level. %% Chapter 4 A key outcome of our efforts to promote entrepreneurship and creativity for a knowledge economy should be the growth of strong Singapore companies which can expand beyond Singapore, broaden our economic base and make our economy more resilient. Growing Singapore companies should be addressed at three levels. First, we want to encourage the growth of enterprising startups and SMEs. We want more of our domestic enterprises to develop their own products and own the associated IP. Such companies can be a breeding ground for new wealth creators and revolutionary ideas, capturing more of the value accruing to upstream activities like R&D or product development, and downstream activities like branding and marketing. Not all will make it, but some will be successful, and in time will form a new generation of major companies. This requires an environment in which enterprises can start up and grow. We need to keep our regulations to the minimum, and ensure that regulatory/licensing requirements do not bog them down. The ERC also recommends that the Government undertake initiatives to improve the access of emerging enterprises to financing, while still subjecting the companies to the discipline of the marketplace. Ministries and statutory boards should avoid spawning companies to provide services which private firms can provide, and crowding out the private sector. Second, we have a group of major Singapore companies, including GLCs, which have the capacity to become international players. These companies have attained significant scale, technical capabilities and organisational depth, and need to venture beyond our shores to continue growing their businesses. As regional markets like ASEAN, China and India open up, they must be prepared to seize these opportunities, and should be encouraged to do so. The ERC recommends that the Government adopt a holistic approach in developing a global brand name for Singapore, and encourage and support Singaporebased enterprises in their branding efforts. As not many Singapore enterprises have all the necessary competencies to compete abroad, the Government should promote a cluster approach among companies venturing overseas, where larger %* Chapter 4 companies lead a cluster of enterprises, including SMEs. The ERC also recommends that the Government eliminate double taxation of foreign source income that is remitted to Singapore. Finally, there is a group of small, traditional companies, particularly in retail and personal services, which face serious difficulty adapting to the new, knowledge economy. We need to help them rationalise, upgrade themselves and meet the needs of a new generation of customers. We need to encourage these smaller domestic enterprises to become more innovative, and to experiment with new concepts, processes, products and services. We should also promote a new orientation towards service excellence by initiating a national movement for service excellence. The excess capacity in small local enterprises should be rationalised and restructured, including through the use of financial incentives. Manufacturing and Services: Twin Engines One area where the Government has intervened successfully is the manufacturing sector. Manufacturing accounts for more than half of our exports. It generates many spin-offs for the economy, contributes to the development of our domestic support industries, and gives us precious access to technology and management know-how. It creates well-paying jobs for Singaporeans with the technical skills and inclinations suited for the manufacturing sector. It also gains us valuable links to global markets. Manufacturing will continue to be a key growth engine, but the competition will be tough. Every country is seeking to upgrade its manufacturing and we must do likewise to stay in play, especially in the face of competition from lower-cost economies like China. We must continue to attract high quality investments, by ensuring that our business environment remains competitive and the skills of our people are commensurate with our cost levels. We must develop capabilities in new areas such as industrial IT, micro-electromechanical systems, nanotechnology and photonics to improve the sophistication and growth potential of our existing manufacturing base of electronics, chemicals, biomedical sciences and engineering. %" Chapter 4 The ERC recommends that the Government improve our infrastructure by providing cluster-focused, shared facilities for new technology industries as we have done with our petrochemical complex on Jurong Island. Manufacturing will become more knowledge- and research-intensive. We must strengthen our R&D efforts, so as to create and exploit IP. MNCs should make Singapore a key node in their global R&D networks, and should be encouraged to base major R&D and product development efforts here. To achieve this, IP protection is critical. The ERC recommends that the Government strengthen patent protection laws, facilitate low-cost filing and establish an IP Academy to train IP professionals. The Government should also promote cooperation and co-development of products and processes between research institutes and local enterprises, to bridge the gap between research and commercialisation. While we maintain manufacturing as a growth engine, we need to put more emphasis on growing our services sector. A strong manufacturing engine contributes to the growth of services, and likewise, a strong services sector makes factories in Singapore more competitive. We must pay particular attention to exportable services. As China and India grow and prosper, their expanding middle classes will seek high-end, betterquality services, whether educational, medical or financial. The ERC believes that Singapore is well-placed to meet part of this demand and be a regional services hub. High quality service industries rely on a well-educated workforce, good physical infrastructure, a conducive legal environment and a sound reputation for quality and reliability. Because our resources are limited, we have to focus on services which we are already or can become strong in. Traditional areas like trading and logistics, ICT, financial services and tourism have grown and we must continue to upgrade, liberalise and develop them. At the same time, we should promote new areas such as healthcare, education and creative industries. We must market these services more aggressively, and systematically build up Singapore as a hub for them. In parallel, we must simplify our procedures and regulations to make it convenient for overseas customers to come to Singapore to make use of our services. %# Chapter 4 Unlike manufacturing, where EDB is the single promotion agency, services are too varied for all types of services to be promoted by a single champion. Some services have a social or public welfare element, for example education, healthcare and media. Others have high market concentrations, like telecommunications and port-related services. Still others require supervision to uphold standards and safeguard the public, as in the case of professional services. As a result, services are subject to more complex regulations and policy trade-offs than manufacturing. Wherever possible we should relax or lift regulations that impede the development of our targeted services industries. But in doing so, we must strike a careful balance between economic and social objectives. The ERC recommends that the Government set up a Ministerial Committee on Services, to review these issues, make rational trade-offs between conflicting objectives, and coordinate Singapore’s efforts to develop our key services industries. Human Capital To successfully implement these longer-term strategies, our people must have the right mix of hard and soft skills. We must focus on developing our human capital, ensuring that as many Singaporeans as possible are equipped with the know-how and skills for a knowledge economy. In promoting entrepreneurship and creativity, we must start with pupils in school. An entrepreneurial and enterprising spirit is one of the Ministry of Education’s (MOE) Outcomes of Education for secondary and pre-university education. The school curriculum has been streamlined and revised to provide our students with opportunities to think, reflect and explore, through open-ended activities, project work and more skills-oriented assessment modes. The Government has accepted the recommendations of the Review Committee on JC/Upper Secondary Education for a broader and more flexible JC curriculum and a more diverse JC/Upper Secondary education landscape. The on-going restructuring of the university sector will inject greater diversity in the provision of university education to better cater to larger cohorts with more varied educational needs and aptitudes. These efforts should continue and extend even to the adult workforce. %$ Chapter 4 Hitherto, we have deliberately directed our education and training policies towards producing numerate and technology-savvy people to support a vibrant manufacturing sector. We should maintain this emphasis on technical and engineering education. However, as we develop service industries with good growth potential, we will also need to train and equip sufficient people with the capabilities and knowledge to work in these new areas. We must also develop a stronger research culture among young Singaporeans, and nurture those with a passion for research through exposure and postgraduate education. Even as we develop Singaporeans, we must continue to welcome global talent. We have many talented Singaporeans, but the indigenous pool is too small to meet the needs of an increasingly sophisticated and globalised economy. We need to bring in people to supplement our talent pool. We not only need managerial and technical talent. We also need to attract foreign entrepreneurs, so that Singapore is a hub not only for MNCs, but also for SMEs and startups from all over Asia. In addition, more Singaporeans are venturing to live and work abroad. We must maintain links with this overseas network, and tap on their contacts and expertise. The ERC has proposed, and gladly notes, the setting up of the Majulah Connection to engage overseas Singaporeans. Such a network will help a valued part of our Singapore family contribute to the nation, and stay rooted to Singapore. Restructuring and Employment Economic restructuring will invariably have a big impact on Singaporeans, with more frequent job displacements, changing employment structure and work arrangements, need for continual education and upgrading, and the increased threat of long-term unemployment. We must manage the pain and dislocation associated with economic restructuring so that they will not cause Singaporeans to resist urgent and essential changes. Training and retraining remain critical to help Singaporeans upgrade and update their skills, and ensure that they remain relevant and employable. We are making changes to the education system to prepare our children for the future. But *& Chapter 4 the time spent in formal education is only a fraction of the economically active life span of an individual. To promote continuing education and training, the ERC recommends that the Government set up a national Continuing Education and Training (CET) body. We need to help unemployed Singaporeans find new jobs as quickly as possible. The Ministry of Manpower should work with employers, including the public sector, to augment its job bank, and help match the jobs with retrenched Singaporeans. Counselling is also important to manage the expectations of our workers and ensure proper job fit. The ERC therefore recommends a comprehensive approach to helping the structurally unemployed, with the assistance of career counsellors, to identify their personal competencies and aspirations, suitable jobs and the additional skills that they need to develop to secure employment. Despite our efforts, there will be retrenched Singaporeans who will take more time to find re-employment. They will need assistance to tide over their longer period of unemployment, especially lower-income individuals and families. As the basic intent is to provide temporary and not prolonged assistance, we must help these unemployed Singaporeans return to work as quickly as possible. The ERC therefore recommends that the Government refine its existing assistance schemes, focussing on those who need assistance most, ensuring stronger linkages between assistance and efforts by the recipients to find work or attend relevant training, and improving the delivery of assistance. Conclusion The ERC recommendations sketch out the broad roadmap for our future economic strategies. But the world is not static, and we cannot pursue these strategies independent of the changes taking place. We will need to review their implementation after 2–3 years, and make adjustments and fine-tuning as we press on with the necessary changes. If we persevere as we have done in the past three decades, we will be able to build a better Singapore in the years ahead. !" A globalised, entrepreneurial and diversified economy Chapter 5 !# Chapter 5 Each generation of Singaporeans will face its own unique test of fire. Their response will determine the fate and future of the nation. Our founding fathers confronted and overcame great odds. They developed our character as a nation, a spirit of resolve and sacrifice, and also of solidarity. They built and handed down to us solid foundations upon which to withstand storms and adversity, and realise our dreams and aspirations. We have seen two major phases of economic transformation in our history, taking us from the third world to the first world in a generation. In the first two decades from 1965, we transformed Singapore from a colonial economy dependent on entrepot trade and the British Army, to a newly industrialised economy. This phase ended with the recession in 1985. The Economic Committee’s Report in 1986 set out strategies for the next phase of development. From 1985 till now, we attracted new, higher-valued investment in manufacturing and services, and deepened our pool of skills. Singapore moved up to first-world incomes. The Asian Financial Crisis marked the end of this second phase. Today, we stand at the threshold of the next phase in the upward path of the Singapore economy. This transformation will be as challenging, if not more so, than our earlier two phases of development. Singapore - a leading global city, a hub of talent, enterprise and innovation !$ Chapter 5 Our Future Our next leap will be to make Singapore a leading global city – a hub of talent, enterprise and innovation, and one of the best places in Asia to live and work. By remaking and upgrading ourselves, we can achieve this in another decade and a half. We will host both global MNCs and emerging business networks that link up China, India and Southeast Asia, and beyond. We will be an oasis of knowledge and talent, more open than any other Asian city. We will be a hub of enterprise and innovation. We will have a broad economic base, with services complementing manufacturing, startups complementing established companies, and Singapore companies complementing or becoming MNCs. We will also be a fun and fulfilling place – vibrant, cosmopolitan, unique and confident in our blend of cultures and the arts, where East meets West and diverse ethnic heritages co-exist with modernity. Our society will be one that respects all achievements, be they in business, the sciences or the arts. Our Strengths We already have significant strengths which provide the foundation for our efforts. We have an attractive business environment with a reputation for excellence, reliability, transparency, stability and honesty. Our infrastructure is first-class and we are well-connected to the world. Our labour force will continue to upgrade as younger, better-educated Singaporeans enter the labour market and older workers are retrained. Global talent will supplement our talent pool. Our multiracial population, English speaking but bilingual and familiar with different cultures, is well-placed to tap the growing opportunities in an Asian economy which is plugged into the global grid. We must build on these strengths, and be willing to make bold adjustments. !% Chapter 5 Globalised By 2018, the global economy should be more integrated, as WTO members continue to liberalise their economies. The US and the EU will remain major economies. But by then, it will be a different Asia. The combined GDP of East Asia will be bigger than the US or the EU. China’s transformation will be well advanced. Shanghai and other coastal cities will pull along the inland provinces, like leaders of a flock of flying geese. China’s export industries will command a major share in world markets. Its own already large market will continue to grow with the growing affluence of its populace. Like China, India should see exponential growth of its middle class, if it continues reforming its economy and raises its growth rate. Japan should have broken out from the economic doldrums and be growing again. Southeast Asian economies would have resolved their political and security difficulties, and returned to a path of stability and progress. Despite the problems in some countries, this would still be one of the faster growing regions of the world. Within 15 years, countries like Vietnam should have taken off economically. ASEAN would have achieved deeper economic integration with a market of over 500 million people, and stronger links with the rest of the world especially through FTAs with China, Japan, the US and India. Singapore would be a key node in the global economic network, linked to all the major economies. In Asia, we will be a major hub serving the region, together with other cities like Hong Kong and Shanghai. Our efforts to build links to China and India would be yielding dividends. Both will be large export and investment markets for us, as well as significant sources of technology and talent. Our companies will have established a significant presence in them and the region. China and India will have started investing overseas, though to a lesser extent than the US, the EU and Japan today. !& Chapter 5 Entrepreneurial Singapore will have graduated into a knowledge-based, innovation-driven economy. We will be a trend-setting city-state, a creative and entrepreneurial society. We will be a society open to new ideas, always eager and quick to change for the better. New immigrants and visitors will bring new thinking and diversity and create new linkages and opportunities. Our people will pounce on halfopportunities, be willing to take calculated risks to create fresh businesses and blaze new paths to success. Society will welcome those who dare to be different, and celebrate those who succeed brilliantly. But it will also accept those who meet setbacks, and encourage them to pick themselves up and try again. In a rapidly changing environment, each Singaporean will be alert to the world around him, respond creatively to it, and by his or her resourcefulness, create further opportunities and wealth. These values will be expressed not only by entrepreneurs launching startups, but also by workers in offices and factories, managers and professionals, and public officers in the Government. Singapore will have developed the full spectrum of risk capital to fuel entrepreneurship. Just as more Singaporeans will take the road less travelled, so too more investors will fund promising ventures in their different stages of growth. Markets bringing together savvy investors and budding entrepreneurs will support the continuing renewal of our economy. Singapore will also embrace global talent, attracting not only technical and management professionals, but also those with entrepreneurial and creative flair. They will add to our dynamism and cosmopolitan character. !! Chapter 5 Diversified We will have more engines of growth and a more diverse base of players, as we upgrade existing activities and companies and nurture new ones. In broad terms, we will maintain the current mix of manufacturing and services. But within each sector we should see major changes. Manufacturing and Services The manufacturing sector will continue to move up the value chain, and become more knowledge- and research-intensive. The key clusters of electronics, chemicals, engineering and biomedical sciences will be more concentrated in high valueadded activities. Our long-term investment in R&D and training of skilled manpower in the research institutes, universities and industry would have yielded a portfolio of IP, to be skilfully commercialised. MNCs will base major R&D and product development activities here, and make this a key node in their global R&D networks. Advances in the biomedical sciences, embedded software and micro-electromechanical systems, and new technologies such as nanotechnology and photonics will enable us to grow new industries. Services exports will be a major engine of growth. Singapore will be Asia’s leading provider of world-class services. Established areas like tourism, trading and logistics, ICT and financial services will continue to grow as we deepen our capabilities and strengthen our competitiveness. New areas like education, healthcare and other professional services will have taken off and become significant contributors to our GDP. Clusters of creative industries, especially in performing arts, design and media, will add breadth and buzz to our economy. Both manufacturing and services will become more innovation- and knowledgedriven, thriving in an environment that offers good protection and opportunities to commercialise IP. Singapore will become an IP management centre and a trusted conflict resolution centre. !' Chapter 5 Broad Base of Economic Players Our economy will have a broader range of firms. MNCs will continue to play a significant role, as they base regional HQs and more sophisticated activities here to do business with the broader hinterland around us and coordinate their regional and international strategies. This will be balanced by a larger and more vibrant stable of Singapore companies. Some Singapore companies with the scale and organisational depth will have grown their Asian and worldwide franchises, and become international players. Others will complement and support the MNCs and larger companies in Singapore, providing key components and services. One visible result of a more entrepreneurial Singapore will be the emergence of a dynamic group of startup companies. We will host startups from many countries, just as we host MNCs. Not all will be at the frontiers of hightechnology. Some will be pursuing new business ideas in traditional areas like food and agri-products, restaurants, lifestyle services and logistics. Through innovation, creativity, and technology, they will create value and carve out special niches for themselves. Some will succeed and over time upgrade and grow into industry leaders in their own right. Wide Range of Jobs Our education reforms and training initiatives would have resulted in a globally competitive and creative labour force. Changes in our national school system and universities will nurture young Singaporeans with greater breadth and flexibility, and a willingness to experiment. We will see more diverse talents. In addition, many world-class universities will have set up branch campuses in Singapore to complement our own tertiary institutes. They will educate some of our students and attract more talented foreign students to our shores. Singaporeans will be culturally adept and outward-looking, able to operate in any city in the world. They will have built a reputation for technical and scientific !( Chapter 5 competence, for being problem solvers with good managerial skills. They will add and create value through constant innovation. These strengths will keep Singaporeans employable. The mix of jobs will shift, matching the better education profile of our workforce and the diversifying needs of the economy. Many of the new jobs created will be knowledge- and skill-intensive, such as professional services, engineering and scientific work, software development or management functions. They will require new skill sets and competencies, especially those in the creative clusters. Other jobs will require higher-level technical skills. These will involve quality craftsmanship, complex and customised activities aided by computers, or servicing and maintenance of production systems, laboratory equipment, factory plants and buildings. The job demands go beyond hard skills like technical knowledge and IT competence, to inter-personal skills as well as commitment, pride and professionalism. Our ITE, polytechnic and university graduates will be well-equipped for these jobs, and well stretched by them. But not every job will be knowledge-intensive or technical. We must expect many routine jobs in factories and offices to be automated and upgraded, or moved out altogether to lower-cost countries. But even high-tech industries and high-end services require a proportion of semiskilled workers. These jobs can pay well, but they often involve working in clean room environments, keeping irregular hours, or handling demanding customers. Every Singaporean, regardless of age or educational level, who is willing to adapt to these job conditions and who makes the effort to learn new skills will find a place in the new Singapore economy. Growth & Incomes In this next phase of our development, we are striving for dramatic qualitative change. However, our economy is maturing. Our population is ageing, with smaller cohorts of young Singaporeans. So in quantitative terms, our growth will not be as fast as before. !) Chapter 5 After the 1985 recession, the Economic Committee had projected that the Singapore economy could grow at an average of 4–6 per cent per annum in the medium term, based on 1–2 per cent annual growth of the labour force and 3–4 per cent productivity growth. We managed to exceed this over the past 15 years, and achieve an average of 7.3 per cent annual growth, because while productivity growth averaged 3.5 per cent per year, our labour force expanded by an average of 3.8 per cent per year, made possible by the inflow of foreign workers. We believe that going forward our sustainable growth rate would be 3–5 per cent per annum, barring external shocks. This comprises labour force growth of 1–2 per cent, and productivity growth of 2–3 per cent. 3–5 per cent growth will already be an achievement. Few developed countries, at similar levels of per capita GDP, have sustained growth exceeding 3 per cent. But Singapore should be compared not with countries like the UK or the US, but with cities within these countries like London, New York, or Boston, where knowledge-based activities and creative talent concentrate. The cities can grow as fast as or faster than their hinterlands, with much higher per capita incomes than their national average, and indeed than Singapore’s. Singapore should emulate the performance of these cities. Slower growth will have implications on wage increases. In the long run, wages cannot increase faster than productivity. Between 1985 and 2001, real wages increased by 3.9 per cent per annum. Going forward, we expect real wages to increase on average by 2–3 per cent per annum. However, at the lower end of the skill spectrum, our wages will continue to come under pressure from lowercost countries like China. Despite this slower increase in wages, if we can sustain productivity growth rates of 2–3 per cent, by 2018 our per capita GDP, measured in today’s prices, should reach US$29,100, 40 percent higher than today1. This exceeds today’s per capita GDP of the UK, Germany and Sweden, and is slightly lower than Japan’s. 1 Assuming 4.0 per cent average real GDP growth, total population growth of 2.0 per cent. '* Chapter 5 A Better Future for All Change will not be effortless. Some Singaporeans will have difficulty adapting and keeping up with the changes. But if they make the effort, with help from the community and the State, nearly all should be able to make it. A few will still fall behind, but with skills training and upgrading, and by focussing Government help on those who need it most, we can keep their numbers as low as possible. As long as our economy prospers, all Singaporeans will share in the fruits of our success. Making Singapore a leading global city by 2018 will require solidarity and hard work. Even with the right strategies, our progress will depend on external conditions. We are small and open, and must expect to encounter rough weather from time to time. However, if we remain united, and deal resolutely with difficult challenges and unsettling changes, we will stay on course and emerge stronger. Globalisation is an advantage to a city-state like Singapore. We will be a nation that is relevant and valuable to the world, and a society that is cohesive with a national character of our own. Together, we will create a better future for ourselves and our children, in a Singapore which we will all be proud to call home. '" Chapter 5 Chart 5.1: Singapore’s Projected Per Capita GDP in 2018 US $ 40,000 Norway United States Switzerland Japan Denmark 30,000 - Singapore (2018) Ireland Hong Kong United Kingdom Sweden Germany France Singapore (2001) 20,000 - Italy Australia New Zealand Taiwan 10,000 Korea Malaysia China 0 India Source: International Monetary Fund, Ministry of Trade and Industry !" Fiscal and monetary policies Chapter 6 !# Chapter 6 Summary There is a worldwide trend towards lower direct taxes. We must therefore keep the burden of taxes on the economy as low as possible, especially the burden of direct taxes on companies and individuals, to remain competitive, attract foreign investment and talent, and encourage Singaporeans to create wealth. To balance the budget, we must make up by raising GST. Key Recommendations Fiscal and Monetary Policies • Continue to pursue rational, prudent macroeconomic policies. Maintain fiscal discipline and a stable Singapore dollar. Reducing Direct Taxes • Cut direct tax rates (corporate income and personal income tax rates) to 20 per cent over the next two years to signal Singapore’s intent to compete for investment and talent across all sectors. Towards lower direct taxes and an attractive tax regime !$ Chapter 6 Raising GST • Raise the GST from 3 per cent to 5 per cent as soon as possible. Retain acrossthe-board coverage of GST, with as few exemptions as possible. • Provide an offset package to help Singaporeans adjust to the GST increase and ensure that most households, and all lower-income households, are no worse off during the transition. Corporate Tax Reforms • Introduce group relief to allow local corporate groups to offset unutilised losses and excess capital allowances of one company against taxable profits of another company within the same group. • Shift from a full-imputation system to a one-tier corporate tax system to simplify tax administration and compliance. • Exempt business-related foreign source income for companies from tax. • Allow more generous tax treatment of intellectual property. • Review and rationalise withholding tax provisions to ensure that our withholding tax regime does not discourage cross-border transactions and disincentivise people and companies from locating their activities in Singapore. • Consider giving tax deductions for mergers and acquisitions, to encourage consolidation in heavily fragmented industries. • Consider giving tax deductions for selected expenses incurred prior to the startup of new businesses and in the listing of companies, to help promote enterprise development. !% Chapter 6 Personal Tax Reforms • Exempt individuals’ interest income earned from onshore bank deposits from tax. • Consider tax exemption for individuals’ foreign source income remitted back to Singapore. • Enhance tax treatment of stock options to encourage employers to use stock options as a performance-linked compensation tool. • Exempt employment income attributable to time spent outside Singapore for ‘temporary tax residents’ who have not been living in Singapore for a long period before their current jobs. • Exempt tax on employers’ contributions on behalf of expatriates to overseas private pension funds. Enhancing the Tax Incentive Regime • Enhance the tax incentive regime so as to attract new activities and promote growth in new areas. • Streamline and rationalise current incentives for easier administration and compliance. !& Chapter 6 Introduction The competition for foreign direct investment and global talent is intense and will grow sharper. Our strategy must be to create an environment to foster the growth of new economic activities, bring in new investment and increase economic growth. This is the only sustainable way of creating good, well-paying jobs for Singaporeans. One key factor is a stable macroeconomic environment, underpinned by sound monetary and fiscal policies. The Government must keep the budget in balance, the currency stable, inflation under control and interest rates low. Another important factor is keeping the tax burden on the economy as light as possible, especially the burden of direct taxes on the production of wealth. Hence the imperative to restructure our tax regime, and shift from direct to indirect taxation. We must also enhance our tax incentives, to attract businesses and talent in priority areas. Fiscal and Monetary Policies At the macro level, the rational, prudent macroeconomic policies that we have consistently pursued have served us well. Monetary Policy Monetary policy in Singapore has centred on the exchange rate, which is focused on maintaining a stable Singapore dollar and ensuring low inflation for sustained economic growth over the medium term. The Government has refrained from pursuing competitive devaluation of the domestic currency to boost export competitiveness, choosing, instead, to address cost competitiveness issues directly. !! Chapter 6 This policy has delivered results. Our inflation is one of the lowest in the world. We have maintained confidence in the currency and the value of Singaporeans’ CPF savings. The stability of the Singapore dollar promotes investment and exports by providing a conducive business environment for long-term planning and investment decisions, and minimising earnings losses arising from exchange rate volatility. It has also contributed to the continued development of Singapore as a major regional trading, manufacturing and financial hub. The ERC strongly supports the continuation of this approach to monetary policy. Financial markets are becoming even more integrated globally, as cross-border flows increase. Conducting monetary policy through the exchange rate will become increasingly challenging. The Government must ensure that the exchange rate policy continues to be aligned with underlying economic fundamentals, and stays focussed on the objective of medium-term price stability. Fiscal Policy In fiscal policy, the Government has adopted a disciplined, prudent approach. First, it has consistently kept the budget balanced, achieving modest budget surpluses in normal years, and building up our reserves over time. We have eschewed government borrowing and deficit spending that have led to inflation and a heavy burden of national debt in many countries. Singapore should maintain this conservative fiscal policy, spending within our means and aiming for a modest budget surplus over a business cycle. We may not be able to enjoy easy surpluses as in the past, but we cannot afford to live on borrowing, or to run down our hard-earned reserves. Given the more uncertain environment, we must continue to build up our reserves whenever we can, for rainy days. Second, we have maintained a lean Government. By focussing spending on essentials, we have kept total Government spending below 20 per cent of GDP, compared to 40 per cent or 50 per cent in many developed countries. This has minimised the overall burden on the economy, and allowed the Government to progressively reduce tax rates. !' Chapter 6 Looking ahead, it will become increasingly difficult to keep spending down and balance the budget. With slower growth, revenues will be less buoyant. Yet there will be more pressure on public expenditures, especially in healthcare and other social needs. Singapore’s population is ageing, and expectations of higherquality public services continue to rise. Singapore will have to continue to invest in its security and economic infrastructure, to create a more attractive environment for investment and talent. Nevertheless, we must endeavour to keep the Government as lean as possible, spend only on what we need to and contain expenditures at the lowest possible level. Shifting from Direct to Indirect Taxes Given the revenue needs of the Government, the tax system should raise this amount in the most efficient and equitable way. We need to shift from direct to indirect taxation, in order to keep income taxes on individuals and corporations as low as possible. The tax regime is an important factor in determining how attractive Singapore is to investment and talent. Reducing Income Tax Rates While Singapore has one of the lowest income tax rates in the world, the gap is narrowing. Countries all over the world are lowering their income tax rates. Ireland, for example, recently brought its corporate tax rate down from 20 per cent to 16 per cent, and intends to bring it further down to 12.5 per cent in 2003. Germany cut its corporate tax rate from 40 per cent to 25 per cent in 2001. Even in countries where the headline tax rates are high, there could be generous tax breaks and incentives that lower the taxes that companies and individuals actually pay. !( Chapter 6 As global competition intensifies, a pro-growth tax system to facilitate the creation of new economic activities and attract new investment becomes increasingly vital to Singapore’s continued economic survival. We need a competitive tax system to ensure the sustained generation of good, well-paying jobs for Singaporeans well into the future. We recommend that Singapore cut corporate and personal income tax rates to 20 per cent over the next two years. With these tax cuts, companies and individuals will be able to retain a higher portion of the wealth generated and thus be encouraged to create new wealth and growth in Singapore. Such a decisive move will strongly signal Singapore's intention to compete for investment and talent across all sectors. Raising GST Given the need for continued fiscal prudence and the uncertain global economic and security climate over the medium term, it is important that the revenue loss arising from the direct tax cuts be made up, at least in part, as early as possible. To do this, Singapore should continue its shift from direct taxes to indirect taxes - a direction set out in the 1986 Economic Committee Report. Since its introduction in 1994, the GST has proved to be a resilient and vital source of revenue. Revenue from the GST enabled us to cut the corporate income tax rate from 30 per cent in Year of Assessment (YA) 1993 to 24.5 per cent in YA2002. We recommend that the GST rate be raised from 3 per cent to 5 per cent as soon as possible. Even at 5 per cent, Singapore will continue to have one of the lowest GST rates in the world. The GST should continue to be applied at the same rate across the board on all goods and services, with as few exemptions as possible. This is because higher-income households spend more on essential items than lower-income households, and exempting these items will benefit higher-income households more. It would be far better to have GST across the board, and then help the lower-income groups through targeted assistance schemes. ') Chapter 6 GST Offset Package As it will take time for the proposed tax changes to bring in more and better paying jobs, we recommend that a GST offset package, similar to the package of measures introduced in 1994, be introduced to help Singaporeans adjust to the GST increase. The offset package should ensure that most Singaporeans and all lower-income households are no worse off during the transition. The Government should similarly set up a committee to combat profiteering and undue price increases, as was done in 1994. Still a Progressive Tax System Although the shift from direct to indirect taxes reduces the progressivity of our tax system, on the whole, Singapore still maintains a very progressive tax regime. Before the changes to the tax system, the total tax burden of a high-income household1 was about 15 times that of a low-income household. In contrast, the tax burden of high-income households is only around two times that of the lower-income in many European and US cities. This is mainly because of high consumption taxes, for example, 22 per cent VAT in Finland, 21 per cent in Ireland and 17.5 per cent in the UK. In addition, most working adults in these countries pay income tax, unlike in Singapore where two-thirds of working adults do not pay any income tax. The corresponding ratio of tax burden between high- and low-income households in Kuala Lumpur and Taipei is higher than the US and Europe, but still significantly lower compared to Singapore [see Chart 6.1]. 1 The 'high-income' assumption is based on the scenario of a one-earner (with CEO-type salary) married couple with two children, owns a car, and a private apartment. The 'low-income' assumption is based on the scenario of two-earner married couple (with factory-worker salary) with two children, owns a small-sized car in Europe/US, but uses public transport in the Asian countries, and rents an apartment. '* Chapter 6 Chart 6.1 : Ratio of Tax Burden of Highincome to Low-income Singapore K.Lumpur Taipei London Los Angeles New York Sydney Dublin Helsinki 0 5 10 15 In fact, after taking into account government transfers, such as CPF top-ups and New Singapore Shares, the lower- and middle-income households effectively pay ‘negative’ tax. For example, households in the lowest 30 per cent income bracket faced an average net tax burden of -33 per cent of household income in the year 20002. Those in the next 30 per cent income bracket faced an average net tax burden of around -8 per cent of household income. Corporate Tax Reforms To make our business environment more attractive, significant changes would also need to be made to the corporate tax system to reflect changes in the corporate landscape and simplify tax compliance for companies. 2 The taxes and charges included in this computation include property tax, GST, water conservation tax and other expenditure-related taxes (e.g. alcohol and tobacco). The government transfers include CPF top-ups, New Singapore Shares and the various non-tax rebates, for example, rebates for HDB rentals and service and conservancy charges. '" Chapter 6 Group Relief As economies mature, corporate groups will become increasingly common. Our current tax system taxes each company within a corporate group as a separate entity, leading to economic irrationalities such as the taxation of companies that register losses on a group basis. In recognition of the fact that companies within a corporate group are essentially one economic entity, and to encourage risk-taking and enterprise, we recommend introducing group relief for local corporate groups. A group relief system allows the unutilised losses and excess capital allowances of a company to be offset against the profits of another company within the same group. With group relief, companies would be better placed to embark on new and risky ventures as they would be able to offset any losses from new ventures against the corporate group’s taxable profits from its more established business lines. At the same time, the corporate group can enjoy the benefit of limited liability for its new subsidiaries. This provides companies with a more supportive environment for innovation and risk-taking. One-tier Corporate Tax System We also recommend shifting from a full-imputation system to a one-tier corporate tax system. Under the one-tier system, tax would only be imposed once at the corporate level and dividends would be exempted from tax. This simplified system would reduce the compliance costs for companies and simplify tax administration. Together with the group relief regime and the corporate income tax cut, the one-tier system would make more profits available for distribution as dividends. '# Chapter 6 Exemption of Foreign Source Income Most foreign source income currently received in Singapore does not attract further Singapore tax. This is because the existing tax credit system allows for foreign tax paid on foreign income to be relieved against Singapore tax upon remittance. To simplify procedures and encourage the export of local services, the Government should exempt business-related foreign source income for companies. By helping companies manage their business-related foreign source income from Singapore, this will boost Singapore’s bid to become the business hub of choice in an increasingly globalised world. Intellectual Property (IP) In the knowledge economy, intellectual property and other intangibles will drive growth. As a late-starter in the IP industry, our tax system must actively encourage investment generating IP assets that could reap significant economic returns when they are commercialised. R&D is a significant element of the investment that create IP. Currently, we allow tax deductions for R&D expenses incurred in-house or R&D expenses incurred by approved R&D organisations that conduct their research activities in Singapore. However, these concessions may not be sufficient as companies increasingly conduct research activities in collaboration with offshore affiliates or the R&D outfits of other companies. We therefore recommend that deductions for R&D expenses incurred in the creation of IP be liberalised to include R&D outsourced to any organisation, local or foreign (instead of only local organisations). Besides building up our own IP creation capabilities, acquisition of IP from overseas companies is another way to build up a critical mass of IP in Singapore. As IP is critical for the next stage of Singapore's economic growth, we recommend that the writing down allowance for acquisition of IP be made automatic and across the board, similar to the current practice for physical assets. '$ Chapter 6 Withholding Tax Mechanism Withholding tax is a mechanism to facilitate the collection of taxes from nonresidents for income derived in Singapore. This is done by requiring the Singapore payer to withhold taxes due on the non-resident, on behalf of the Inland Revenue Authority of Singapore. There are, however, certain problems with the current withholding tax regime. First, many Singapore-based businesses have weaker bargaining powers vis-àvis the non-resident suppliers and invariably end up bearing the cost of the withholding tax when those suppliers insist on net-of-tax payments. Withholding tax therefore inadvertently increases the cost burden on businesses. Second, the administrative requirements can be quite onerous, particularly for businesses that have numerous transactions with non-resident persons (for example, banks). To ensure that our withholding tax regime does not discourage cross-border transactions and disincentivise people and companies from locating their activities in Singapore, we recommend a review of the withholding tax system. The review should rationalise the scope of the withholding tax provisions and study possible improvements to the administrative process. Enterprise Development and Expansion The cut in corporate tax rate will result in significant tax savings for small and medium enterprises. Many of these companies will pay effective tax rates of 5-10 per cent3. However, many of our local companies are unable to compete effectively on a global basis because of their small size and lack of sufficient funds. To compete effectively and capture business opportunities in the global marketplace, companies would have to pool their resources and capabilities together. 3 After taking into account the partial exemptions for chargeable income of up to $100,000. '% Chapter 6 To encourage consolidation in heavily fragmented industries, the Government should consider a tax deduction, targeted at small and medium enterprises, for the front-end costs incurred in merger and restructuring exercises. The Government should also consider giving tax deductions for selected expenses incurred prior to the startup of new businesses and expenses incurred in the listing of companies to help promote enterprise development. Personal Tax Reforms The mobility of talent has increased dramatically with globalisation. Today, there are few barriers impeding talent from moving to where opportunities and aftertax rewards are greatest. Besides lowering personal income tax rates, other changes to the personal income tax system would also be required to ensure that Singapore can compete effectively in the global war for talent. Interest Income and Overseas Income of Individuals To encourage individuals to locate their funds in Singapore and bring back their overseas funds, we recommend that the Government exempt from tax individuals’ interest income earned from onshore bank deposits. In line with the recommendation to exempt business-related foreign source income for companies, the Government should also consider tax exemption for individuals’ overseas income remitted back to Singapore. The additional savings and investment will generate significant spin-offs for the financial sector and the Singapore economy. Employee Stock Options Employee stock options have become increasingly prevalent tools for nurturing a vibrant entrepreneurial environment and improving corporate performance. The way we tax stock options in Singapore will therefore significantly affect our attractiveness as a talent magnet. '& Chapter 6 There are already several schemes in place to encourage employers to use options as a performance-linked compensation tool. However, to further strengthen the entrepreneurial culture in Singapore and compete effectively for talent, we recommend enhancements to the tax treatment of stock options, in view of the incentives available in other countries such as Ireland, the US and the UK. Not Ordinarily Resident Scheme To further enhance Singapore’s attractiveness as a hub for international executives and centre for management of Asian business activity, we note that the Government has introduced a Not Ordinarily Resident Taxpayer scheme, which accords favourable tax treatment for persons who have not lived in Singapore for the preceding three years, but are currently based in Singapore. Under this scheme, income attributable to time spent outside Singapore is exempt from Singapore tax, subject to certain conditions. We recommend that the Government monitor this scheme, with a view to making enhancements. Overseas Private Pension Funds Currently, when an employer contributes to an overseas private pension fund on behalf of an expatriate in Singapore, the contributions are subject to Singapore tax. This makes us less attractive compared to countries such as Ireland, the Netherlands, and the UK where employers’ contributions to approved funds are not taxable. We are also viewed less favourably vis-à-vis countries such as Hong Kong where all employer contributions for employees into private pensions are not taxable at the point of contribution. With our current system, expatriates stationed here on overseas assignments may suffer double taxation as they are taxed once in Singapore at point of contribution and again, at the point of withdrawal in their home countries. To enhance our attractiveness as a talent hub, we recommend that employers’ contributions on behalf of expatriates into overseas private pension funds be exempt from tax. '! Chapter 6 Enhancing the Tax Incentive Regime Tax incentives have played a pivotal role in Singapore’s economic development strategy since the 1960s. For 30 years, tax incentives have helped attract investment and create jobs for Singaporeans. We agree with the 1986 Economic Committee that Singapore should move towards a low corporate tax regime, with minimal tax incentives as a long-term goal. By doing so, we will avoid inefficiencies in resource allocation, ease tax administration and reduce compliance costs for businesses. Nevertheless, we believe that tax incentives will continue to be an important tool for attracting new strategic activities to Singapore over the medium term and for maintaining competitive tax rates in sectors that traditionally operate in low tax environments. We thus recommend two broad thrusts in enhancing our tax incentive regime: a. Enhance current incentives so as to attract new activities and promote growth in new areas. b. Streamline and rationalise current incentives for easier administration and compliance. Conclusion The global environment has significantly altered. Competition is keener and change is happening at a faster pace. To succeed, we must anticipate and respond to these rapid changes. To this end, we have recommended significant adjustments to the tax system to strengthen Singapore's economic competitiveness and enhance our attractiveness to businesses and individuals. !! Wages and the CPF Chapter 7 !" Chapter 7 Summary With greater volatility in the business cycle, our labour market must be more flexible to keep structural unemployment as low as possible. The wage system must be more flexible, with wages linked less to the seniority of a worker, and more to his performance and his employer’s profitability. In addition, we must refocus the CPF scheme on the basic needs of workers, to enable them to have enough funds for retirement, healthcare and housing, but reduce the statutory burden on employers, especially for older workers. These measures will ensure the financial security of our people, prepare ourselves for a rapidly ageing population, make our economy more flexible and responsive to market forces, and more dependent on individual drive and responsibility. Greater wage and labour market flexibility, a more focused CPF system "# Chapter 7 Key Recommendations Wage Competitiveness • Continue to raise real wages of Singaporeans through higher productivity. • Continue to ensure that real built-in wage increases lag behind productivity increases at all levels of the organisation. • Wage adjustments to take into account global trends to maintain competitiveness vis-à-vis new players. Enhancing Wage and Labour Market Flexibility • Move away from the seniority-based wage system. • Accelerate the implementation of the Base-up Wage System (to be renamed the ‘Competitive Base Wage System’) to replace the seniority-based wage system. • Companies to build up the Monthly Variable Component (MVC) expeditiously. Those which have not yet created an MVC, and those which MVC makes up less than 2 per cent of workers’ basic wages, to top up their MVC to 2 per cent immediately, out of their basic wages. • To build up variable components in the wages of all levels of employees, with higher variable components for management staff, particularly top management. • Introduce portability of medical benefits, either through a Portable Medical Benefits Scheme (PMBS) or Transferable Medical Insurance Scheme (TMI). • Amend the Employment Act to empower the Commissioner of Labour to grant exemptions to companies that intend to employ flexible work arrangements. "$ Chapter 7 Refocusing the CPF System • Refocus the CPF on its core purpose of providing for the basic financial needs for the majority of our people, including saving for basic retirement, home ownership and medical needs, and addressing the issues of labour market flexibility and lower-income earners. • Defer restoration of the CPF contribution rate beyond its present level of 36 per cent, for two years. Tripartite Cooperation • Further strengthen tripartite cooperation for implementation of changes to ensure competitive wage levels and inject flexibility into wages and the labour market. • The NWC to continue to issue wage increase guidelines and make proposals on wage-related issues, including wage flexibility, shifting from the senioritybased to productivity-based system and portable medical benefits. "% Chapter 7 Introduction Singapore is entering a different phase in our economic development, and the employment landscape is undergoing tectonic shifts that will affect all Singaporeans. First, we must expect higher unemployment rates than we have been used to, even after we recover from the recession. We will not go back to a situation of virtually zero unemployment. Our economy is maturing. Continuing restructuring will mean higher levels of unemployment, both frictional and structural. There will be more turnover in the job market, and retrenched Singaporeans will find it harder to be re-employed, as the new jobs created demand new and different skills. This will be a particularly serious problem for our older, less-skilled workers who still make up a significant proportion of our workforce1. Most developed countries have unemployment rates of around 5 per cent or higher. In Europe, unemployment is typically 8-10 per cent. If we can keep our unemployment rate around 3-4 per cent in normal years, we will have done well. Second, in the longer term, our changing demographic structure will affect the employment landscape. The population is ageing rapidly, while life expectancy, already a high of 78 years, will continue to increase. The proportion of older Singaporeans will grow, and our labour market and employment practices must adapt to this. Singaporeans cannot expect to work for 40 years, retire at 62, and live off their savings or their children for another 20 or 25 years. We have to find ways to keep older people employed and working beyond their 50s or 60s, although not necessarily in the same job or at the same pay. These trends underline the vital importance of labour market and wage flexibility to minimise unemployment, and cope with an ageing population. Our labour practices must be flexible enough to allow Singaporeans to start second, even third, careers. This requires us to move away from the seniority-based wage system. Employers will have to change their attitudes towards older workers, who will be paid according to their contributions. Our workers too, must adapt and moderate their expectations of their lifetime earning profiles. Initially, as 1 Workers aged 40 years and above with below secondary education accounted for 21 per cent (or 0.4 million) of total employment in 2001. The majority of the less educated workers aged 40 and above was in lower-skilled, blue-collar jobs. About 37 per cent were employed in production & related jobs. Another 23 per cent worked as cleaners and labourers. "& Chapter 7 they gain skills and become more productive, their wages will increase. But as they grow older and take on less burdensome or less taxing work, their wages will plateau and eventually decline, and they must expect this. The CPF system, which is a major feature of the labour market in Singapore, should be re-focused on providing for the three key retirement needs of retirement income, healthcare and home-ownership, at a basic level, to avoid imposing an unnecessarily heavy statutory burden on employers, especially for older workers. Wage Competitiveness Wages form a key component of costs, and we must ensure that our wage level is internationally competitive. This is especially important because of the emergence of economies like China, with their low costs, ample talent, and industrious workers and professionals earning less than those in more developed economies, including Singapore. While the economic restructuring that is underway is unavoidable, we should not inadvertently force companies to retrench and relocate faster, by pushing up wage costs excessively and eroding our overall competitiveness. We should continue exercising wage restraint until the economy has fully recovered from the recession. In the longer term, however, our aim is not to hold down or lower wage levels of Singaporeans. Indeed the fundamental objective of economic development is to raise the real wages of Singaporeans in order to improve their standard of living. But the only way for this to be sustainable is through higher productivity. This underlines the crucial importance of raising our productivity. Our wages are already much higher than many countries. Our manufacturing workers, for example, are paid US$7.14 per hour. In comparison, workers in China are paid US$0.53 per hour while those in Malaysia are paid US$2.68. Even manufacturing workers in Taiwan are paid less (US$6.13 per hour). Nevertheless, we are still competitive because our productivity is higher too, so adjusted for productivity our labour costs are not excessive. "' Chapter 7 As wages adjust from year to year, we must make sure that annual built-in wage increases continue to lag behind productivity increases at all levels. This should remain a guiding principle for the NWC in recommending its annual wage guidelines. Our wage adjustments must also take into account global trends, especially developments in emerging economies like China. Overall, if we can sustain growth of 2-3 per cent in real wages over the medium term, we will have done well. Enhancing Wage and Labour Market Flexibility On top of competitive wage levels, however, we need wage and labour market flexibility. The external environment is constantly and rapidly changing, and labour market demand is unpredictable. We need flexibility in the labour market so that workers can move smoothly out of old jobs and into new jobs. Wages need to be flexible too, so that in a downturn employers can adjust wages rather than retrench workers. It is far better for our workers to have jobs at lower pay, than no jobs at all. The issues of wage flexibility and the problem of seniority-based wages were first highlighted in the 1985 recession. We have made progress since then. Most companies have adopted a flexible wage system with a variable year-end payment linked to the company’s performance. The average ratio of maximum to minimum salary has declined from the norm of 2-3 times then to 1.7 today. However, we have not gone far enough. In the recent downturn, a large part of the wage adjustment was borne by the reduction in CPF contributions. This is not desirable, as CPF represents long-term savings of workers. In addition, our wage system is still largely seniority-based. We have to move decisively away from the seniority-based wage system, and link wages more closely to productivity and performance. "( Chapter 7 Competitive-base Wage System The Base-up Wage System, recommended in 1997 as an alternative to the seniority-based wage system, is founded on the principle that wage increases should be closely linked to productivity and performance. Under this system, the long salary scale for job positions should be gradually reduced to reach the desirable salary maximum to minimum ratio of 1.5, or other appropriate ratio to be agreed between union and management. We should accelerate the implementation of the Base-up Wage System to replace the seniority-based wage system. To do so, the ERC recommends the adoption of the following principles: a. Both unions and employers should work towards narrowing the salary ratio to 1.5 within two collective agreements, i.e. 4 to 6 years; and b. Companies, in consultation with the unions, could regularly review the salary ratio when job requirements change so that workers would continue to be rewarded based on the value of the jobs and their contributions. We also recommend renaming the Base-up Wage System as the ‘Competitive Base Wage System’ to emphasise that wage increases should lag behind productivity growth so that we can stay competitive. MVC To further enhance wage flexibility, the NWC recommended the introduction of a MVC in 1999. MVC was to be built up from future wage increases to form about 10 per cent of total wages. Unfortunately, the progress in implementing the MVC has been slow. In 2001, only 4.8 per cent of firms in Singapore had adopted the MVC structure. We recommend that all companies build up the MVC expeditiously. To kickstart the process, companies which have not yet created an MVC, and those whose MVC makes up less than 2 per cent of workers’ basic wages, should top up their MVC to 2 per cent immediately, out of their basic wages. Companies that have ") Chapter 7 2 per cent or more MVC in their wage structure should discuss with trade unions/workers whether a further percentage of basic wages could be used for building up the MVC further. Variable Wage Component While wages need to be flexible in order to adjust in downturns, workers also need some certainty in their income, so that they can plan ahead and make major commitments, such as buying a house. There should thus be an appropriate balance between the fixed and variable components of wages. We recommend that different ratios of variable component be adopted for different levels of employees. As the contribution of management staff, particularly top management, is more closely linked to the company’s performance, their variable component should be higher than rank-and-file employees. The proposed ratios are: a. Rank-and-file employees: 30 per cent of their annual wages should be variable, comprising 10 per cent in MVC and 20 per cent in annual variable component; b. Middle management: 30-40 per cent of their annual wages should be variable; and c. Top management: Not less than 40 per cent of their annual wages should be variable. Introducing Portability to Medical Benefits Many employers provide medical benefits to their workers. Often the employer pays the entire cost of the benefits, up to a cap, though some employers do require co-payments from their workers. This is not satisfactory. As a worker grows older, he will need more medical services. A worker who has developed a medical condition will find it hard to find new employment if he is retrenched. A new employer will be reluctant to hire him, and take on the burden of his medical expenses. At most, the new employer will offer him limited medical benefits, less than those he enjoyed at his old job. "* Chapter 7 This is increasingly pertinent because the proportion of older workers is growing as Singaporeans work longer and the population ages. And with continuing economic restructuring, workers will need to change jobs several times in their career. We should restructure provision of medical coverage by employers to be more portable and flexible. We recognise that there is no easy, complete solution to the problem. One key issue is whether these portable medical benefits schemes should be compulsory. We are of the view that we should avoid doing so if possible. It would make the labour market more rigid and add to costs which not all companies will be able to afford, especially the smaller companies which often provide fewer medical benefits to their workers. Our proposal is therefore to have voluntary schemes, which employers and unions decide to participate in after due consultation. We therefore support the recommendation of the Tripartite Committee on Portable Medical Benefits to introduce a Portable Medical Benefits Scheme (PMBS) with deductible and copayment elements. As an alternative, we have, in consultation with the Monetary Authority of Singapore and insurance providers, explored the possibility of designing a portable insurance product. The General Insurance Association and the Life Insurance Association have proposed the Transferable Medical Insurance (TMI) Scheme, which could also meet the objective of allowing employees to enjoy continued medical coverage when they change employment or are in between jobs. Deliberations on the TMI are still at the preliminary stage. Should this alternative be found feasible, we recommend that a Tripartite Taskforce be set up to study the details like how SMEs with less than 30 employees could be covered and whether the co-payment and deductible features should be introduced. Flexible Working Hours Scheme The rapidly changing economic environment necessitates changes in employment practices. Some companies do not require employees to report for work on a regular basis when there is no demand for their services, but require them to work overtime when they are needed to complete a task. "! Chapter 7 To ensure that additional flexibility is given to companies whose nature of business justifies it, the Employment Act2 should be amended to empower the Commissioner of Labour to grant exemptions to companies that intend to employ flexible work arrangements to meet these demands. As the proposed flexible working hours scheme has an impact on workers, we recommend setting up a tripartite taskforce to work out the principles, operational details and safeguards against abuses. The taskforce should take into consideration the need to provide flexibility to companies without undermining the interest of workers, and productivity gains from optimal utilisation of manpower resources should be shared with the workers. Refocusing the CPF System Since its introduction in 1955, the CPF system has provided Singaporeans with a sound framework to save for their own retirement, reflecting our strong emphasis on individual responsibility. The role of CPF, however, has grown over the years, and it needs to be refocused to keep the statutory burden on employers as light as possible. This will contribute to labour market flexibility. In July 2002, the Government accepted the main ERC recommendations relating to the CPF system (see Annex 1). These include: a. b. c. d. e. f. g. Setting aside more in the Special Account; Increasing the Minimum Sum; Encouraging prudent withdrawal for housing; Enhancing returns on CPF balances; Strengthening provisions for healthcare needs; Reducing mandatory contributions for high-income earners; Enhancing employability of older workers through lower CPF contribution rates; and h. Giving low-income earners more take-home pay. 2 The Employment Act currently covers all employees, i.e. manual workers (defined in the Act as workmen) and non-manual workers but exclude all employees in executive, managerial and confidential positions, domestic workers, seamen and public sector employees. The Act also prescribes protection to employees and workmen on matters concerning contract of service, payment of salary, maternity benefits, parttime employment and employment of children and young persons. "" Chapter 7 In addition, the ERC notes that the Singapore economy has still not fully recovered from the 2001 recession. Immediate prospects are clouded by the slowdown in the US, Europe and Japan, and the likelihood of war in Iraq. Amidst these uncertainties, we expect full recovery to come only in 2004. It would thus be critical for us to maintain our cost competitiveness, even as we implement longer-term strategies to restructure our economy. In this context, the ERC is further recommending that the Government defer any further restoration of the CPF contribution rate, beyond its present level of 36 per cent, for two years. This will avoid adding to the statutory burden on wages for employers at a nascent stage of our recovery, and help reduce further job losses. It will also send a strong signal to investors that Singapore is acting decisively to strengthen its competitive position. We note that the Government has stated its intention to restore the CPF contribution rate to 40 per cent, when economic conditions permit. We support this progressive restoration of the CPF rate to 40 per cent after the two-year period. However, the timing and pace of the restoration should take into account economic conditions, especially Singapore’s cost competitiveness vis-à-vis other countries. To be sustainable over the long term, particularly in view of demographic trends, the CPF structure and contribution rates have to balance the need to save enough for these basic financial requirements, with the need to keep employer costs to a minimum. The lighter the statutory burden on employers, the easier it will be for Singaporeans to be employed and the lower our unemployment will be. Tripartite Cooperation These measures to ensure competitive wage levels and inject wage and labour market flexibility into the system can only be implemented with the willing cooperation of the trade union movement and the full support of the private sector. $## Chapter 7 Singapore has come a long way from the days of confrontational industrial relations in the 1950s and early 1960s. Over the years, the tripartite partners have developed close relationships, mutual confidence and rapport. This tripartite relationship has withstood difficult economic times. Each time our strategy worked, we were able to turn the economy round, and the relationship was strengthened. The tripartite partners must work together to implement these and other ERC recommendations. The tripartite NWC, set up in 1972 to bring together employers, workers and the Government to guide wage adjustments each year, is an especially important forum. The annual NWC recommendations have for 30 years enabled wages to rise in an orderly way, assuring Singapore workers a fair share of the rewards of growth, while avoiding any wage explosion that would have undermined our competitiveness. The NWC must continue to provide timely wage guidelines and focus on wage-related issues including wage flexibility, shifting from the senioritybased to productivity-based system and portable medical benefits. Conclusion Singapore faces significant economic and social challenges in the years ahead. We need to bring about greater flexibility in the wage system to enable companies to make quick adjustments to their wage cost in line with the changing business conditions. With increasing job mobility, there is also a need to introduce greater flexibility and portability in the provision of medical benefits by companies. In addition, we need to refocus the CPF to strengthen our financial resilience and inject more flexibility into our labour market for all segments of workers. If we persevere with these changes, Singaporeans will be in a stronger position to meet the challenges of the new employment landscape ahead. $#$ Chapter 7 Annex 1: Refocusing the CPF system Safeguarding Funds for Retirement Key Initiatives • Increase the contribution rate to the Special Account by an additional 1 percentage-point to 5/7/9 (5 per cent for members 35 years and below, 7 per cent for members above 35 to 45 years, and 9 per cent for members above 45 to 55 years) when the CPF contribution rate is restored to 40 per cent. • Increase Minimum Sum gradually as wages rise over time. • Limit CPF withdrawals for housing to 150 per cent of the value of the property starting 2002, and bring this Valuation Limit down to 120 per cent over 5 years. This cap should not apply to subsidised loans for HDB flats and all existing loans. Enhancing Returns on CPF Balances Key Initiatives • Facilitate the provision of low-cost privately-managed pension plans to CPF members, as an additional option under the CPFIS framework. • Peg the interest rate paid on SA balances to an appropriate long-term interest rate, such as the yield on long-term government bonds. $#% Chapter 7 Strengthening Provisions for Healthcare Needs Key Initiatives • Reaffirm Government’s intention to increase the contribution rate to the Medisave Account by 1 percentage point to 7/8/9 (7 per cent for members 35 years and below, 8 per cent for members above 35 to 45 years, and 9 per cent for members above 45 years) when the CPF contribution rate is restored to 40 per cent. • Increase risk-pooling via enhanced medical insurance, while retaining the framework of copayments and deductibles. Explore devolving the health insurance system and other CPF-based insurance schemes to private insurers to operate and manage. Enhancing Employability of Older Workers Key Initiatives • Keep the employer CPF contribution rate for those in the 50-55 age group at its present level of 16 per cent, even as the rate is restored to 20 per cent for those below 50. Allow CPF members aged 50-55 to continue using their Special Account to meet shortfalls in mortgage repayments for a longer transition period. • Lower the employees’ CPF contribution rate for those in the 50-55 age group from the present level of 20 per cent to 16 per cent. $#& Chapter 7 Reducing Mandatory Contributions for High-income Earners Key Initiatives • Lower the CPF salary ceiling for both employers’ and employees’ contributions from the current $6,000 to $5,000. • Encourage employers to make appropriate adjustments to salary packages to offset the CPF reduction and to reflect the employees’ market value. Giving Low-income Earners More Takehome Pay Key Initiatives • Raise the employee CPF wage bands for lower-income workers from $200-$363 to $500-$750. !"# Land Chapter 8 !"$ Chapter 8 Summary International competitiveness of land is not just about setting the lowest land prices, but is also about optimising the value-added from available land. We must therefore maximise the value creation from our land resources as well as keep the cost of land competitive, by managing the supply of land judiciously and ensuring that the land market is flexible enough to allow market forces to work more effectively. Optimising land use, more competitive land prices !"% Chapter 8 Key Recommendations Role of Government • Ensure adequate supply of land to achieve competitive, stable land prices. • Minimise Government participation in areas where there are no developmental, strategic or socio-political considerations. • Develop a single mechanism to regulate the supply of land and property by government agencies into the market, to ensure that the release of land and properties from the various Government agencies is coordinated. Maximising Value Creation • Consider ways to sell land in bigger pieces with more flexibility for integrated phased development, like an integrated Business Financial Centre (BFC). The development of the BFC will allow Singapore to cater to the specific needs of business and financial tenants to strengthen Singapore’s position as a financial hub. • Consider advancing transportation infrastructure in strategic developments such as One-North, Jurong Island, Tuas and the proposed BFC to catalyse the attractiveness of these areas to workers, companies and foreign investors. This would have to take into consideration externalities and the economic viability of such projects. • Continue to give priority to the sale of sites in the vicinity of MRT stations in the Government Land Sales (GLS) programme to allow the concurrent development of such sites to be better integrated with the development of the MRT stations. • Widen the initiative to put vacant State properties and land to interim use. !"& Chapter 8 Reducing Costs • Inject flexibility in Singapore’s land tenure system to match user needs. • Charge a time-based enhancement levy for businesses instead of full development charge by granting temporary planning permits. Sector-specific Recommendations Industrial Sector • Ensure an adequate supply of industrial land at internationally competitive prices, so that Singapore can continue to attract high-quality manufacturing investments. • Adopt a pay-as-you-use concept for the acquisition of development rights wherever feasible, instead of requiring full payment for the maximum development potential of sites at the point of alienation. • Adopt a more responsive market-based approach for industrial rental policy, with rentals regularly marked back to prevailing market rates. Residential Sector • Review HDB’s role in public housing, and relax HDB’s flat rental rules. • Undertake a fundamental review of the home-ownership policy to examine the optimal mix of home ownership and rental, and their effects on areas such as entrepreneurial risk appetite, rate of family formation and Singaporeans’ sense of a tangible stake in the nation’s success. !"' Chapter 8 Introduction Land is one of the key factors of production and its cost has a direct impact on Singapore’s overall cost competitiveness. Singapore’s size sets a natural constraint on our supply of land. Land-scarce Singapore will not be able to compete with the land prices of larger countries. But international competitiveness of land is not just about setting the lowest land prices. It is also about optimising the value-added from available land. Therefore we need to maximise the value creation from our land resources, as well as keep the cost of land competitive. Role of Government Singapore’s land sector is best described as a public-private sector partnership – the Government, as the largest supplier of land1, provides a strategic orientation, while the private sector adds a degree of responsiveness to changing market conditions. Broadly, the Government affects the market by: a. Directly intervening through its agencies like the Housing and Development Board (HDB), JTC, Urban Redevelopment Authority (URA) and Singapore Land Authority (SLA); b. Influencing land supply by releasing land through the GLS programme; and c. Managing the land regulatory framework, which includes policies affecting land pricing and the efficiency of the market. Going forward, the Government should ensure that there is an adequate supply of land into the market, so that prices are stable and competitive. We also recommend that the Government minimises its participation and allow the private sector as much leeway as possible to respond to changing market 1 Government agencies such as JTC and HDB own about 89 per cent of the industrial land stock in the market, while HDB has developed 81 per cent of the residential housing stock. !"( Chapter 8 circumstances, in areas where there are no developmental or socio-political considerations. This minimises the crowding out of the private sector, and expands the available competitive space. As the largest land supplier, the Government should develop a single mechanism to regulate and coordinate the supply of land and property to the market by the various Government agencies. There is a need to ensure that the release of land and properties from the various Government agencies is properly coordinated and controlled. The quantum of supply should also be constantly reviewed and monitored to be responsive to market developments. The Government should also take into consideration the cumulative, economywide impact of policies on effective land supply when setting the regulatory framework. Individually sound policies that add flexibility, such as the white site zoning scheme and making more State land available for interim use, can have a significant, unintended and cumulative impact of increasing the supply of available land. Maximising Value Creation The land sector should be viewed as an industry in its own right. Land-related sectors account for 18 per cent of Singapore’s GDP2. We recommend the following measures to unlock value in land assets. Developing an Integrated Business Financial Centre Singapore should consider ways to sell land in bigger pieces with more flexibility for integrated phased development, like an integrated Business Financial Centre (BFC), while taking into consideration the state of supply and demand so as not to destabilise the market. The development of a large integrated BFC will allow 2 This is composed of: (a) construction (both residential and non-residential): 6.1 per cent, (b) real estate activities, including letting of privately- owned homes: 7.1 per cent (c) architectural and engineering services: 1.1 per cent (d) imputed rent of owner-occupied dwellings: 3.6 per cent. Source: Singapore Department of Statistics. !!" Chapter 8 Singapore to cater to the specific needs of business and financial tenants to strengthen Singapore’s position as a financial hub. A master developer of such a centre should be given the flexibility to plan, design and phase the development of the project to match rapidly changing global needs. In addition, the Government can facilitate the development of the BFC by making the payment scheme as flexible as possible. Commitment from several suitable anchor tenants should also be sought before it is developed. Consider Advancing Transportation Infrastructure for Strategic Developments The provision of transport infrastructure for strategic developments is often a case of the proverbial ‘chicken-and-egg’. The current policy is that investment in transportation infrastructure (for example, rail or buses) are made only when there is sufficient passenger volume to cover operating costs. However, the lack of transportation infrastructure in the early stages of a development usually diminishes its attractiveness, as companies have to incur costs providing transportation for their staff. Takeup rates are adversely affected and in turn, the time to reach the critical mass of passengers is further pushed back. For certain key strategic developments (e.g. such as One-North, Jurong Island, Tuas and the proposed BFC), there is a possible economic case for the Government to ‘jump start’ these developments by providing transportation infrastructure before a critical mass of passenger volume is attained. These would have to be carefully evaluated on a case-by-case basis to take into account externalities and ensure that the projects are economically viable. Giving Priority to the Sale of MRT Sites in the GLS Programme Wherever possible, the Government should continue to prioritise the sale of sites in the vicinity of MRT stations as part of the GLS programme, for concurrent development. This encourages fuller utilisation of MRT lines. The concurrent !!! Chapter 8 development of the site with the MRT line also affords additional efficiency gains by allowing developers and the LTA to work out a mutually acceptable support structure and urban design, avoiding duplicative work and lowering construction costs. Widening Initiative to Put Vacant State Properties and Land to Interim Use Vacant State properties and land not required for development in the short term should be let out to encourage innovative uses or to meet demands not adequately met by the market at the relevant time. For example, vacant lands within or near housing estates could be put to recreational or community uses to add more life and vitality to the area and to encourage greater community bonding. Reducing Costs The other dimension of enhancing competitiveness is to reduce costs. Cost is a function of many factors such as demand and supply, rules and regulations, construction costs and pricing policies. We recommend the following measures to reduce land costs in Singapore. Inject Flexibility in Singapore’s Land Tenure System to Match User Needs The Government should introduce the option of shorter leases so that land users can choose what best meets their needs. Shorter leases also reduce the upfront land costs and lower barriers of entry. !!) Chapter 8 There should also be greater transparency in current policies pertaining to the extension/renewal of leases. This would provide more certainty and enable current owners of leasehold properties to make informed decisions of whether to upgrade or redevelop their properties. Charge a Time-based Enhancement Levy for Businesses on Temporary Planning Permission Business startup costs can be lowered by granting entrepreneurs temporary planning permission, and allowing them to pay a pro-rated levy instead of the full development charge, which poses a hurdle to some entrepreneurs trying out new business ideas. Sector-specific Recommendations Singapore has adequate industrial land. Only about half of the land safeguarded for industrial use is occupied. Our system of supplying industrial land on a leasehold basis also allows a turnover of industrial land. We are therefore in a position to ensure an adequate supply of industrial land at internationally competitive prices, so that Singapore can continue to attract high-quality manufacturing investment. Industrial Sector Until now, Singapore’s industrial land has commanded a premium compared to other locations, given our stable political and business environment, and good infrastructure. Going forward, global competition to be a prime location for manufacturing will intensify. We need to ensure that Singapore is not priced out of the competition. Many of our competitors are able to support lower land prices. Although we may not be able to match their prices, we must factor international prices into our considerations. !!* Chapter 8 JTC should take into account international prices when it sets prices for industrial land. Although Singapore only has a limited supply of land, we can leverage on our capacity to manage this supply through the leasehold system to achieve competitive prices in the industrial sector. We should also increase the flexibility in industrial land use. We recommend the following measures to achieve this: a. Adopt a pay-as-you-use concept wherever feasible. To lower land costs and avoid tying down valuable capital resources unnecessarily, land users should be allowed to pay for only the extent of land rights needed, instead of the maximum development potential of the land. There should also be flexibility in allowing for additional rights to be purchased when required; and b. Adopt a more responsive market-based approach for industrial rental policy. With the shorter and less predictable business cycles in today’s world, JTC should review the automatic escalation feature of its rental revision schemes and adopt a more market-responsive approach. Residential Sector Housing costs have a direct impact on the wages that workers demand, which in turn impact economic competitiveness. In Singapore, where 85 per cent of the population lives in public flats, public housing policy can have significant bearing on economic competitiveness. We recommend that the Government: a. Review HDB’s role in public housing. HDB today has a wide-ranging role and performs a variety of functions in the provision of public housing, including serving as the public housing authority, developer, building consultant, financier and lessor. The HDB should review its role in parts of the value chain where the private sector is able to perform similar functions without compromising the achievement of social policy objectives. This rescoping of the role of HDB will create more competitive space for the private sector and makes greater use of market forces to achieve more efficient outcomes. In the longer term, a more robust residential sector will develop, with the Government coming under less pressure to intervene in the market; and !!# Chapter 8 b. Relax flat subletting rules. HDB flat subletting rules should be relaxed, to offer a wider range of affordable housing options to different categories of income earners. It also offers a means of monetising the assets for those whose most significant asset is property, hence helping to address the assetrich cash-poor phenomenon. The Government should also undertake a fundamental review of the homeownership policy to examine the optimal mix of home ownership and rental, and their effects on areas such as entrepreneurial risk appetite, rate of family formation and having a more tangible stake in the nation’s success. The impact of housing policy on the adequacy of funds for retirement, upward social mobility and fostering a mindset of less reliance on Government intervention should also be examined. Review of Specific Rules, Regulations and Practices To maintain a flexible environment to allow market forces to work more effectively, we recommend the Government consider change to the following rules, regulations and practices: a. Review the Planning Act to allow for longer tenancies (beyond 14 years) without requiring subdivision to better meet the emerging trend towards longer tenancies; b. Change Controller of Housing regulations to give private housing developers more flexibility and, at the same time, to give private property buyers more information to support their purchase decisions; c. Review relevance of requirement for Qualifying Certificates for companies undertaking residential property development in Singapore; d. Review Street and Buildings Names and Advisory Committee approval procedures and guidelines for names of developments, with a view to speeding it up, especially in situations where the initial application is rejected; and !!$ Chapter 8 e. Grant more Gross Floor Area (GFA) exemptions to encourage the provision of communal areas for residential developments and common areas for commercial developments so as to improve the quality of the living and working environment. Conclusion Land is a platform for other economic activities. Managed properly, land policy can deliver optimal value from land use and keep land costs competitive. This can prove to be a decisive factor in maintaining Singapore’s competitive edge. !!" Entrepreneurship Chapter 9 !!# Chapter 9 Summary For the longer term, our most basic strategy is to upgrade ourselves and make Singapore a knowledge economy, banking on creativity and innovation to power the economy and tapping the potential of IT in all areas. In addition to technical skills, we need to promote the spirit of entrepreneurship in Singapore to take advantage of global markets and to create new ideas and businesses. A key outcome of our efforts to promote entrepreneurship should be the growth of strong Singapore companies which are entrepreneurial and can venture abroad to become international players. We also want to encourage the growth of enterprising startups. At the same time, we must help the group of traditional companies which face difficulties adapting to the new economy, to rationalise, upgrade themselves and meet the needs of a new generation of customers. Nurturing an entrepreneurial and creative Singapore !!$ Chapter 9 Key Recommendations Entrepreneurial Culture & Capability • Evolve new social values which celebrate entrepreneurship and risk-taking by promoting a culture that accepts diversity and failure, and embraces a broad notion of success. • Develop entrepreneurship programmes at all education levels. • Attract Global Entrepreneurial Executives (GEEs) to Singapore by ensuring flexibility in our employment pass system, and engaging various associations to help them settle in Singapore. • To designate a Minister (or Minister of State) to be responsible for promoting and driving initiatives for a more entrepreneurial Singapore. Encouraging Growth of Enterprising Startups • Encourage the development of a more vibrant culture for business startups. • Create a pro-enterprise environment by: a. Imposing a sunset rule on all licences to cut red tape; b. Outsourcing licensing and other Government functions to the private sector through competitive tender; c. Allowing enterprises to retain IP arising from Government projects; and d. Enacting a generic competition law to institutionalise a regime where no company enjoys unfair privileges, and must compete on equal footing in the market with others. • Ensure availability of and access to capital through: a. Encouraging cashflow funding, by liberalising the finance companies sector to broaden financing facilities to enterprises; !!% Chapter 9 b. Supporting and facilitating the establishment of a private equity exchange that allows startups or emerging enterprises to raise funds through the issuance of shares, and for investors to trade their shares; c. Implementing an equity financing scheme equivalent to the Startups Enterprise Development Scheme (SEEDS) to support a broader base of enterprises other than startups with innovative or intellectual content; d. Reviewing Government loan schemes such as the Local Enterprise Finance Scheme (LEFS) and Regionalisation Finance Scheme (RFS) to ensure they are relevant to enterprises; and e. Considering introducing a hybrid debt-equity financing scheme to support emerging enterprises in their growth and internationalisation, either organically or through acquisitions. • Develop export industries with the capabilities to help domestic enterprises franchise or license business concepts overseas. Internationalisation of Major Singapore Companies • Encourage large Singapore-based companies to internationalise through: a. Tax exemption for companies’ business-related foreign source income remitted back to Singapore; b. Adopting a holistic approach in developing a global brand name for Singapore, and encouraging and supporting Singapore-based enterprises in their branding efforts; c. Fostering a cluster approach among companies venturing overseas, such as by expanding the Local Industry Upgrading Programme (LIUP) to cover instances where GLCs and larger companies lead a cluster of enterprises, including SMEs to venture abroad; and d. Facilitating consolidation and alliances between companies. !&' Chapter 9 Helping Smaller, Traditional Companies Adapt • Help smaller, traditional companies consolidate, restructure and improve their competitiveness by: a. Creating an environment of change and innovation among domestic enterprises; b. Promoting a new orientation towards service excellence by initiating a national movement for service excellence, developing effective training programmes for domestic enterprises and providing funding for domestic enterprises to develop suitable scripting of their services; and c. Rationalising and restructuring the excess capacity in small local enterprises, especially retail outlets in HDB estates, including through the use of financial incentives. Role of the Government Government-linked Companies (GLCs) • Government to own and control companies only when it involves critical resources or public policy objectives. Non-strategic GLCs should be divested. • Ensure GLCs are commercially run, with no interference from the Government. • Temasek Holdings to constantly review the stable of GLCs to rationalise, consolidate or divest GLCs where it makes commercial sense and benefits shareholders. • Temasek Holdings to focus GLCs to grow into global businesses rather than concentrate on the local market to build up unrelated businesses. • Temasek Holdings to cast a wide net to attract world-class managerial talent into GLCs. Underperforming board members and management staff should be removed. !&! Chapter 9 • Temasek Holdings to limit new investment to businesses which have the potential to internationalise, and are in new growth sectors that the private sector deems too risky to enter. Ministries and Statutory Boards • Institute a ‘Yellow Pages’ rule to avoid encroaching on the space of the private sector. • Statutory boards to avoid corporatising regulatory functions which could lead to rent-seeking by the enterprise. • Proactively divest enterprises owned by statutory boards where appropriate, through mandatory periodic housekeeping. • Statutory boards to avoid conflicts of interest. Their enterprises should not utilise the name of the statutory board in the domestic market, and the board of directors should be independent of the management of the statutory board. We also need to ensure that these enterprises do not enjoy a moratorium while competing in the market. !&& Chapter 9 Introduction For the longer term, our basic strategy is to upgrade ourselves and make Singapore a knowledge economy, banking on creativity and innovation to power the economy and tapping the potential of IT in all areas. In this environment, technical skills alone will not be enough. We will need a class of entrepreneurs in Singapore to find and develop new economic niches and to exploit economic opportunities for Singapore. We cannot manufacture entrepreneurs but we can create the environment and conditions that allow, encourage and facilitate entrepreneurship. Moving forward, the challenge for Singapore is to create the desire in enough Singaporeans to want to make it on their own rather than work for someone. This will require a change in the Singaporean mindset and will take time to achieve. !&( Chapter 9 Entrepreneurial Culture At the most fundamental level, we need to inculcate an entrepreneurial culture in which Singaporeans want to be entrepreneurs. This involves reaching out to the young in our school system, and must continue through to the tertiary institutions and extend even to entrepreneurship programmes for the adult workforce. It also involves changing society’s response to entrepreneurship. Society must uphold successful entrepreneurs as role models rather than resent them for their affluence. It must be forgiving towards those who try and fail, and not humiliate them or dampen their ability to start afresh. More fundamentally, we must strike a right balance between providing social safety nets for Singaporeans, and extending the nets so wide that Singaporeans become dependent and reliant on the Government. Ultimately, the way to promote enterprise and creativity is through less government intervention rather than more. An individual’s success must depend on his own efforts and abilities, rather than on largesse from the Government. Singaporeans will then have the incentive to be enterprising, and the competition will strengthen the players and produce winners who can hold their own. We therefore support the inclusion of an entrepreneurial and enterprising spirit in the Ministry of Education’s (MOE) Intermediate Outcomes of Education for secondary and pre-university education. There already exist various schoolbased initiatives that foster enterprise and innovation. We should extend entrepreneurship programmes to all education levels, in different formats suited to each level. Beyond schools, we should try to deliver such programmes to young people through the National Youth Council (NYC) and Community Development Councils (CDCs). This will improve the outreach of such programmes. To train the adult workforce, commercial programmes can be supplemented by public organisations such as the Ministry of Manpower (MOM), the Singapore National Employers’ Federation (SNEF) and the National Library Board (NLB). !&) Chapter 9 Entrepreneurial Talent Given the finite size of our talent pool, and the long time lag for promoting a more entrepreneurial culture among Singaporeans, we must tap entrepreneurial talent from abroad. Already an encouraging number of Chinese and Indian entrepreneurs have come to Singapore, to take advantage of our incubators. But we should do more to attract foreign entrepreneurs, or Global Entrepreneurial Executives (GEEs), with international experience and good track records, to Singapore, to start and grow enterprises here, and act as mentors to Singaporean entrepreneurs who do not have the experience of starting up new companies. To do so, we need to tailor incentive programmes that appeal to the individual. This would include: a. Having sufficient flexibility in our employment pass system to allow GEEs to come to Singapore without a well-paid job or a specific opportunity and facilitating the entry of their close family members; b. Having EDB, together with the relevant agencies, establish a comprehensive programme to attract entrepreneurs to Singapore and develop and increase the number of foreign incubation centres in Singapore; and c. Engaging various non-government associations to help GEEs settle in Singapore. In addition, to increase our chances of developing entrepreneurial capability in industry, there is a need to ensure that the private sector is not crowded out of the local talent pool and deprived of its fair share of talent. We accept that the public sector needs its fair share of talent and scholarships to continue to be the key channel through which the Government identifies and recruits talent. However, the Government should ensure that it does not take up a disproportionate share of top students from each cohort. It should focus its scholarships in specific, critical areas where talent is required. There should be a healthy turnover of scholars from the public to the private sector, as in the case of scholarship schemes such as EDB’s industry scholarships, where scholars flow through to the private sector over time. This will help seed the private sector talent pool downstream. !&* Chapter 9 Implementation Strategy The Government set up the Technopreneurship 21 Ministerial Committee in 1999 to oversee the development of technopreneurship in Singapore. To broaden the scope of this effort, in 2001, the Government redesignated the committee as the Entrepreneurship 21 Ministerial Committee. To sustain our efforts to encourage entrepreneurship and creativity, the Government should designate a Minister to work with the Entrepreneurship 21 Ministerial Committee to promote and drive the initiatives for a more entrepreneurial Singapore. Growing Singapore Companies A key outcome of our effort to promote entrepreneurship should be the growth of vibrant Singapore companies which can develop new ideas and businesses, tap new export markets, broaden our economic base and make our economy more resilient. These Singapore companies will complement the MNCs, and also help to support and anchor MNCs here. Encouraging Growth of Startups We need to encourage the growth of enterprising startups and SMEs, whether they are high-tech or low-tech, whether they develop their own products and intellectual property or expand the market for existing products, and whether they compete in the domestic market or abroad. This will yield benefits not only in terms of output and GDP growth, but will also have a leavening effect, adding dynamism and buzz to the economy. Growing enterprising startups is not only about expanding the population of start-ups. More fundamentally, it requires setting the right tone of society and a culture of starting up new enterprises among Singaporeans so that we grow !&" Chapter 9 our own stable of local startups and SMEs. Not all will survive or make it big. Hopefully, some will be successful, and in time will form a new generation of local companies, like BreadTalk, Coffee Bean, Tee Yih Jia, Thong Siek and Qian Hu. There are also some impediments in our business environment that hinder startups. Regulatory Landscape Collectively, regulations can create significant barriers to new businesses entering the market. We recommend that the Government adopt a structured, institutionalised and coordinated programme to cut public sector red tape. The Government should also take enterprise-friendly approaches to economic management, industry regulation, and procurement. The Government has already embarked on reviewing rules that are onerous and stymie enterprise. It established a ‘More Vision, Less Bureaucracy’ (MVLB) movement in September 2000. This currently comprises: a. The Pro-Enterprise Panel (PEP) which deals with business-related feedback on Government rules; b. The Zero-In Process (ZIP) which deals with non-business (social, community and administrative) issues; c. The Public Officers Working on Eliminating Red-tape (POWER) which deals with internal feedback generated by public sector officers; and d. The Rules Review Process (RRP) which reviews all government rules over the next three years and thereafter on a five-yearly cycle. In addition, we recommend the following: a. Imposing a ’Sunset Rule’ where all licensing requirements will become automatically obsolete within three years of its introduction. All licensing requirements in the future would need to be justified periodically; !&# Chapter 9 b. Ensuring the Pro-Enterprise Panel (PEP) set up in 2000 and chaired by the Head of Civil Service will continue to maintain the momentum of the major push to the pro-enterprise movement. The PEP should also have appropriate representation from the Singapore Business Federation (SBF); c. Allowing suppliers to retain IP arising from Government projects. In the US, the Bayh-Dole Act enables SMEs, non-profit organisations and universities to retain IP that they create with federal funding. This has spurred the transfer of technology from laboratories to the marketplace. We should consider enacting a similar Act; and d. Not ruling out products and services offered by SMEs automatically from Government procurement, simply because they do not have the necessary track record. The Government should also continue with The Enterprise Challenge to function as test beds for SMEs’ products and services that would lead to significant improvements in public services, while maintaining the current principles of openness, non-discrimination and value-for-money in Government procurement. Financing and Government Support A key condition for entrepreneurs to flourish is the availability of capital at the various stages of their enterprises. We propose the following: a. Encouraging cash flow financing. Financial institutions traditionally rely on collateral in the form of physical assets. Lending against cash flow is not considered prudent in the case of new and emerging enterprises. This is compounded by a lack of domain knowledge in various industries. We recommend that the Government encourage financial institutions to develop cash flow financing; !&$ Chapter 9 b. Setting up a private equity exchange that allows enterprises to raise funds through the issuance of shares to selected investors, and providing a forum for investors to trade their shares. An additional advantage is that such an exchange provides market valuations for startup or emerging enterprises, hence allowing owners to use their shares as collateral to secure bank loans. We propose that either the Singapore Exchange or a private sector company drive this project with the support of EDB and adequate incentives from the Government; c. Implementing an equity financing scheme similar to the Startups Enterprise Development Scheme (SEEDS) to cover a broader base of enterprises rather than limiting the scheme to startups with innovative or intellectual content; d. Periodically reviewing Government debt financing schemes such as LEFS and RFS which help local enterprises to grow domestically and overseas, to ensure that they are relevant in promoting entrepreneurship and the growth of enterprises; and e. Implementing a hybrid debt-equity financing scheme to support promising emerging enterprises seeking funding to finance their growth, organically or through acquisitions. Developing Capabilities to Franchise and License Overseas There are domestic enterprises in Singapore with exciting and viable business concepts that can be exported. These businesses are often not big or capable enough to venture abroad on their own. Yet, if they wait until they are large enough, their concepts would have been replicated overseas. We should thus develop export industries so that they have the capabilities to help domestic enterprises franchise and license their business concepts overseas. !&% Chapter 9 Competition Framework Singapore does not have a generic competition law to prevent cartel activities like price-fixing and market division, and abuse of dominance by significant market players. We have enacted such rules only for specific sectors, like energy and telecommunications, which are more prone to anti-competitive behaviour. We therefore welcome the Government’s recent announcement to enact a generic competition law and set up an independent competition authority in two to three years. Internationalisation of Major Companies We have major Singapore companies which have made their mark on the international stage, including Creative Technologies, Singapore Airlines and PSA Corporation. We also have companies which have the potential to become global players, such as Ascott, Pacific International Lines, Achieva Limited, ECS Holdings, and Singapore Aircraft Leasing Enterprise. We should encourage these and other major Singapore companies with the scale and organisational depth to venture abroad, to tap the opportunities in regional markets, as ASEAN, China and India open up. Those which still lack scale at this time, but are in industries where scale is increasingly important, should be encouraged to pursue strategies to keep pace with developments, including growing organically or through mergers and acquisitions. We propose the following initiatives to help these companies internationalise: a. Eliminating the double taxation of foreign source income that is remitted into Singapore. As businesses are increasingly globalised, we need a tax regime that will encourage the export of local services to overseas markets and to grow Singapore-based companies’ foreign income. As proposed in Chapter 6, the Government should exempt from tax, companies’ businessrelated foreign source income remitted back to Singapore; !(' Chapter 9 b. Developing a strong, global brand image for Singapore. Singapore is already well-known for its strong leadership and the successful implementation of its economic plans and strategies. This should be built upon to portray a rounder image for Singapore as a global city of the 21st century where arts, sports and culture also feature prominently. Government agencies should coordinate their efforts to market this new brand image of Singapore. At the same time, the Government should give more recognition to the branding efforts of Singapore-based enterprises, and profile Singapore brands to foreign investors and visitors, especially at exhibitions and events organised by Government agencies; c. Adopting a cluster approach when venturing overseas. Not many enterprises have all the necessary competencies to compete abroad. IE Singapore and SPRING should identify and catalyse the development of specific industry clusters which can venture abroad together. A good scheme to help foster a mindset of partnership is the LIUP, which encourages MNCs to help upgrade SME vendors. We should expand the LIUP to cover instances where GLCs and larger enterprises with experience overseas, lead a cluster of enterprises, including SMEs, to venture overseas; and d. Encouraging consolidation and strategic alliances. Domestic enterprises tend to be highly fragmented and getting them to band together to form economic groupings and strategic alliances will help them to overcome their limitations in size. The Government can act as a catalyst in providing matchmaking services between different parties to form alliances. It can also encourage different forms of consolidation and strategic alliances through incentives. !(! Chapter 9 Helping Smaller, Traditional Companies Adapt Even as we help facilitate internationalisation of those Singapore companies which are able to do so, we must not forget the group of smaller, traditional companies which face difficulties adapting to the new, challenging environment. These would include HDB retail shops and small industries in HDB industrial parks which are considerably affected by the changes in our economy. They do not have the economies of scale, lack management expertise and face difficulties hiring capable people because they cannot match the pay of larger companies or offer the same kind of exciting career opportunities. We need to help these companies by facilitating their rationalisation, consolidation and upgrading so that they can adapt to the changed circumstances. Fundamentally, the new environment requires an innovative culture among these smaller domestic enterprises. Many of them lag far behind in terms of new ways of doing business. They should adopt more innovative approaches to doing business, and be encouraged to experiment with new concepts, processes, products and services. The Government on its part should constantly review the regulatory environment to ensure that rules and regulations do not have the unintended consequence of hindering speedy implementation of ideas. We should also promote a new orientation towards service excellence. A national movement for service excellence can be initiated to promote a new service orientation by the domestic enterprises. Publicity can be generated to emphasise the benefits of good service. Effective training programmes such as SIA cabin crew training can be developed into suitable programmes for domestic enterprises. At the same time, we need to improve the image of the domestic sector. Domestic enterprises tend to give an impression of low-end jobs and unexciting job prospects. We must address this poor image if we want to make our domestic enterprises more vibrant. One way of gaining more recognition for domestic enterprises is to encourage the international rating systems such as Michelin Award to set up their offices here in Singapore. Finally, the ERC recommends that the excess capacity in small local enterprises be rationalised and restructured, especially retail outlets in HDB estates, including through the use of financial incentives. !(& Chapter 9 Role of the Government The Government plays an important enabling role in the efforts to grow strong Singapore companies. GLCs and Temasek Holdings In the early years of Singapore’s development, when the private sector was under-developed, the Government provided services critical for the growth of the economy, such as development banking, telecommunications, ports, and power. Today, the private sector is more sophisticated and the market functions well in allocating resources. With the business environment changing rapidly, it is private enterprise, not the Government, that is the most knowledgeable about and best able to exploit evolving market trends and technologies. The Government should encourage the private sector to be at the frontier of developing new business ideas. Its primary role is to ensure a level playing field and provide opportunities for all enterprises to have a fair chance to succeed. It should intervene only under exceptional circumstances, such as market failure. The Government should therefore continue to allow the GLCs to be run as commercial entities, which must compete on equal footing in the market, without any special privileges. The recent announcement of the Temasek Charter is a major step forward. In line with the direction set out by the Charter, we propose that the Government abide by the following principles in setting up and maintaining GLCs. a. The Government should own and control companies only when it involves critical resources, where ownership of a resource is critical to Singapore’s security or economic well-being, and public policy objectives, where ownership enables the Government to achieve specific objectives by providing services or assuming control for the public good; !(( Chapter 9 b. The Government should not interfere with the day-to-day commercial decisions of GLCs. These companies should not be asked to perform 'national service'. This is defined broadly as any project or activity that the company would not have done if it were evaluated purely on a commercial basis; and c. The Government should constantly review the stable of GLCs and keep only those which serve strategic purposes. Non-strategic companies should be divested in an orderly fashion. Temasek Holdings should seek to maximise shareholders’ return in the long term and benchmark the performance of its stable of companies against industry peers – domestically, regionally and globally. We also propose that Temasek Holdings reinforce its Charter in the following ways: a. GLCs are natural candidates for internationalisation given their size, depth of management and the competencies that they have built up over the years. Temasek Holdings’ key mission should be to grow GLCs into globally competitive enterprises that are anchored in Singapore; b. Temasek Holdings should make a conscious effort to cast a wide net to attract world class managerial talent into GLCs. Underperforming board members and management staff should be removed; and c. Temasek Holdings should limit new investment to businesses with the potential to internationalise. These are to be in new growth sectors where the private sector in Singapore is unable or unwilling to undertake the risks, such as large investment with long gestation periods. !() Chapter 9 Ministries and Statutory Boards The primary role of many Government agencies is to regulate and promote certain industries in an impartial manner, and ensure a level playing field for all market players. In carrying out their missions, many statutory boards have also set up enterprises, which can also encroach into the space of the private sector. We therefore propose that statutory boards abide by the following disciplines when setting up enterprises: a. Government to institute a ‘Yellow Pages’ rule. Statutory boards should not set up enterprises if private sector players performing similar activities can be found in the yellow pages; b. Statutory boards should as far as possible not corporatise regulatory functions because these are often monopoly functions and could lead to rent-seeking; c. Even if setting up an enterprise under a statutory board is necessary, there should be proactive plans to encourage the private sector to take over the function eventually. There should be a mandatory periodic housekeeping, say every three to five years, of all enterprises set up by ministries and statutory boards to decide which to divest and which to keep; and d. Statutory boards should avoid conflicts of interest. They should ensure that the enterprise does not utilise the name of the statutory board in the domestic market, and that the board of directors is independent of the management of the statutory board. The enterprise should also not enjoy a moratorium on its domestic business from the Government while at the same time being allowed to compete with the private sector in that market segment. !"# Manufacturing Chapter 10 !"$ Chapter 10 Summary Many economies with Singapore’s level of per capita income are unable to sustain their manufacturing sectors as they find it more efficient to specialise in higher value-added, knowledge-based services and move out production activities to other low-cost locations. Hence, the structure of mature industrialised economies such as the US, the UK and Japan typically show a small and shrinking manufacturing base as a share of GDP with a rapidly expanding services sector. We will face similar challenges in sustaining Singapore’s manufacturing sector. However, we believe that there is a future for manufacturing in Singapore notwithstanding competition from developing countries such as China and India with their low labour and land costs. We have competitive strengths and can remain a manufacturing hub. To do so, we need to continue to attract MNCs to Singapore, upgrade the sector, and move beyond being a mere production base, to become an innovative creator of products and new businesses. Singapore as a global leader in value manufacturing !"% Chapter 10 Key Recommendations • Continue to attract MNCs to provide access to technology, management know-how and markets, and jobs for Singaporeans. • Continue to strengthen and grow existing electronics, chemicals, biomedical sciences and engineering clusters. • Grow new, potential growth areas including industrial IT, microelectromechanical systems (MEMs), nanotechnology and photonics. • Increase productivity and contain costs in areas such as land and utilities costs, where possible. • Keep our doors open to foreign workers, while carefully controlling the inflow primarily through the levy. • Promote R&D, especially the cooperation and codevelopment of products and processes between research institutes and local enterprises, to close the gap between research and commercialisation. • Strengthen patent protection laws, facilitate low-cost filing and establish an Intellectual Property (IP) Academy. • Develop the right infrastructure for new growth areas by creating clusterfocused infrastructures for new technology industries. • Develop supporting services, especially supply chain management capabilities in Singapore. • Extend our overseas markets through active pursuit of FTAs on a bilateral and multilateral basis, and running more trade missions to better understand business opportunities in these new markets. • Tap low cost areas close to Singapore, including maximising the potential of Singapore-Riau twinning by improving supporting industries and a logistics network between the two islands, as well as incorporating Riau in more FTAs. Manufacturing is a prime engine of growth in Singapore. Since 1985, the manufacturing landscape has been transformed through high growth in sectors, such as electronics, aerospace and specialty chemicals [see Table 10.1]. !"& Chapter 10 Introduction Table 10.1: Growth of Manufacturing Over the Years Manufacturing 1985-2001(% per annum) 1985 2001 Output 8.2 $38,956m $138,323m Value-Added 8.8 $8,251m $31,923m Value-Added per Worker i.e. worker productivity) 6.7 $0.03m $0.09m Employment 1.9 253,510 345,141 R&D Expenditure 28.1 $37m $1,945m Source: Economic Development Board Over the last 20 years, Singapore has benefited from its pre-eminent position as a high-quality, low-cost base in Asia. However, this position is increasingly difficult to sustain. The economic contest is becoming more intense. We face increasing competition, not only from developing countries such as China and India with their low labour and land costs, but also from developed nations such as the US and the UK with their more advanced innovations and technologies. Moreover, most countries with roughly the same level of per capita income have found it difficult to sustain their manufacturing sectors. European economies, with the exception perhaps of Germany, Japan and Taiwan, have seen their manufacturing base shrink while services have grown. Whether Singapore can sustain our manufacturing sector at around 20 per cent of the economy is therefore not a foregone conclusion. Having reviewed our position carefully, we are satisfied that there is a future for manufacturing in Singapore. Singapore has significant competitive strengths, and we must make the concerted effort to build on our existing competitive strengths to sustain manufacturing as an integral part of our economy contributing !"' Chapter 10 20 per cent or more to GDP over the next decade. This is important because Singapore is a city-state, unlike economies such as Hong Kong, which has the Pearl River Delta as a production base and can afford to have its manufacturing base moved offshore. To achieve this, we must continue to attract MNCs here to provide access to technology, management know-how and markets. We must maintain our cost competitiveness, to ensure that we do not price ourselves out of the market. At the same time, we should focus on providing an attractive business environment for value-added manufacturing, facilitating their adoption of new technologies and development of new markets. This entails establishing Singapore as a premier regional hub, which companies use as a base for their high value-added manufacturing activities. In particular, we should actively participate in the opportunities that lie in China, leveraging on our unique position of technology leadership, financial centre status and bilingual managers to ride on the growth of China. With the right measures in place, we can ensure a robust future in manufacturing with continued investments and creation of good jobs. The proposed strategies to further enhance and sustain Singapore’s competitive advantage in manufacturing centre on: a. Global leadership in niche areas through technology, market and enterprise development. b. Value manufacturing, where there are synergies between high- and lowerend activities, closely integrated by multiple, IT-enabled functions [see Chart 10.1]. Chart 10.1: Value Manufacturing Value manufacturing spans entire value chain Research Development Production Commercialisation SCM Post sales --- plug and play infrastructure facilitates competitive business environment --- !() Chapter 10 Singapore must no longer remain a mere manufacturer of products. We need to develop new capabilities to become an innovative creator of products and businesses. Strengthening the close interlinkages between research and development, IP development and industry will be key to achieving this. Key Recommendations Enhancing Existing Areas of Strength and Developing New Growth Areas We have focussed on developing chemicals, electronics, engineering and biomedical sciences as the four key clusters that form the nuclei of our current value manufacturing base, upgrading and moving them up the value-added chain over time. The chemicals and engineering clusters have provided a stable base for growth, constantly contributing about a third of our manufacturing value-add. Electronics has been a fast growth cluster notwithstanding the current cyclical downturn. Biomedical sciences is a key growth area for the future. We must continue to grow these areas. The detailed recommendations for each cluster are attached as Annex 1 to this chapter. Going forward, we need to identify and develop new clusters for manufacturing. Industrial information technology, nanotechnology, photonics and MEMS, alternative fuels and performance materials are promising areas of growth. They cut across various industry clusters and offer enormous potential in the future. Singapore should monitor developments in these areas closely and build up our capabilities in them where necessary in order to retain the relevance of our existing industries and ride on such emerging technologies as a vehicle to create new industrial clusters. We can leverage on our semiconductor, precision engineering and chemical materials capabilities to grow these new areas. !(! Chapter 10 Tackling Cost Issues We need to maintain the competitive position of Singapore by increasing productivity and reducing costs where possible, especially in the following areas: a. Land Cost – Land cost is particularly important for manufacturing. We must maximise the value of land resources in Singapore and find ways to keep the cost of land competitive. In particular, Singapore should price industrial land at internationally competitive rates, and even consider renting land on a profit share basis. The colocation with Riau should also be used to reduce overall land costs; and b. Utilities – Utilities costs in Singapore are higher than in other countries. Electricity, for example, is more expensive because we do not have coal, hydro-electric or nuclear power. Transmission costs are higher because of our urban environment, which require underground cables. Notwithstanding this, however, we should encourage competition and ensure adequate supply, in order to promote efficiency, maintain competitive rates and raise standards. We should avoid cost-plus or monopoly pricing, which will push up overall business costs. Workers Manufacturing will continue to provide good jobs for Singaporeans. We will need to prepare our workers for the new manufacturing jobs in the existing key clusters as well as in the new clusters, such as photonics, MEMs and performance materials. We will continue to assist companies with preparation, training and upgrading of their Singaporean workers. Foreign workers have played a vital role in the manufacturing sector by helping to keep our labour costs competitive. At the low end, foreign workers fill jobs for which we cannot find Singaporeans, especially in factories, and in the construction and ship-repair industries. At the middle level, a proportion of skilled or semi-skilled foreign workers in our workforce help to average down labour costs for businesses and thus increase the number of jobs for citizens. !(* Chapter 10 Without foreign workers manning the night-shifts, there would be no day-shift jobs for Singaporeans. Production costs would go up, and companies would be forced to move elsewhere, where workers are cheaper and more readily available. We must continue to allow the manufacturing sector to employ a proportion of foreign workers. The inflow must be managed carefully and flexibly, so as to maintain our cost competitiveness, while avoiding serious social problems. This should be done primarily through the foreign worker levy, supplemented with some administrative controls where necessary. This is a more flexible way of managing the number of foreign workers not only in the manufacturing sector but in the other sectors as well, which allows the market to determine where the foreign workers can be most efficiently deployed. Promoting Research and Development (R&D) To attract more foreign manufacturing to Singapore, we need to seed more R&D activities in Singapore, putting in place the infrastructure, training the necessary manpower and attracting foreign researchers. We should encourage both public and private organisations to cooperate with MNCs in R&D work so as to encourage the MNCs to base their product development and charters in Singapore. We should also continue to build up our international reputation for R&D. We have set up the Biomedical Research Council (BMRC) and the Science and Engineering Research Council (SERC) under the Agency for Science, Technology and Research (A*STAR) to drive the overall development of the public R&D infrastructure. We have established and built up research institutes (RIs) to support our industry clusters. We have brought in leading scientists to help expand and deepen our research capabilities. We have incentive schemes to encourage R&D activities. In the last three years (FY1999-2001) alone, the R&D expenditure of the RIs has totalled $1.1 billion. These are long-term investment to sharpen our scientific and technological edge, and to build new competitive advantages for Singapore Our commitment to R&D does not only involve ploughing money into R&D. We need to generate ideas and see that these are commercialised. The focus !(" Chapter 10 should not be on ‘research’ alone, but on ‘development’ as well. RIs should therefore concentrate on R&D in new growth areas to attract foreign investment and to spin off high-tech companies in these growth areas. RIs should also concentrate on developing R&D manpower for industry. This is because a ready and abundant supply of highly trained scientific and technical manpower will be an important competitive factor as industry R&D activities extend upstream beyond product and process development to applied research and technology development, and our industries become more technologically advanced and science-based. To promote research and commercialisation of innovative ideas in general, we recommend that innovation-oriented tax incentives be considered, including double tax deduction for patent filing costs for companies and individuals. Singapore should also renegotiate current tax treaties with foreign countries to lower withholding taxes for IP income flow into Singapore. Personnel in the research and academic community can be coupled with business mentors and given funds through venture capital schemes such as the Startup Enterprise Development Scheme (SEEDS). Companies can be incentivised to be test beds for new technologies through rapid depreciation allowances or grants for costs of acquisition and skills training. Strengthening IP Protection & Management Innovation requires protection, and the acquisition of skill sets required for both IP and legal documentation should be actively encouraged by the Government. The Government has already attracted a strong legal cluster and has joint arbitration agreements with the UK and the US. Companies which have invested here have expressed strong confidence in our IP protection regime. To further strengthen this legal infrastructure, we recommend the setting up of an IP Academy that will become the regional centre for thought leadership and training IP professionals. The goal is to position Singapore as an IP management centre. Royalties will then flow back to Singapore registered patent holders, adding to Singapore’s GNP. We can encourage this through incentives, such as double tax deductions or grants for filings. !(( Chapter 10 In addition, many industries have internationally acknowledged regulatory bodies, such as the Food and Drug Administration (FDA) and the Federal Aviation Authority (FAA), which certify products and facilities to indicate that they meet government thresholds for quality and safety. Singapore should secure mutual recognition agreements with these global bodies to become the Asian regulatory centre, which is in line with the existing image of Singapore as ‘clean and incorruptible.’ Developing Cluster-focused Infrastructure Each industry has a common set of services that it requires, which is often unique to that industry but used by all of the companies in that industry. Companies in an industry tend to aggregate in locations where such infrastructure is already in place, therefore making it quick and efficient to start production. Singapore should thus create cluster-focused infrastructures for key industries to achieve economies of scale, and bring in early innovators to establish critical mass. We have started to do so. Jurong Island, which has positioned Singapore as a world-class hub for chemical manufacturing activities, is a good example of cluster-focussed infrastructure. Chemical companies, linked by common pipeline corridors, buy feedstock and sell finished products ‘over the fence’, and outsource utilities such as fire-safety services, logistics, storage and terminalling. We should explore how this concept can be extended to other clusters as well. Developing Supporting Services One of our strengths as a manufacturing hub has been the presence of a strong base of supporting services. We must continue to develop such capabilities, particularly in the area of supply chain management (SCM). Facilitating the flow of goods, information and people is key to the success of a global leader. As a world-class logistics centre with sophisticated SCM services, we have attracted companies to locate in Singapore both to support their operations, or as a part of the SCM community. While the Government should !(# Chapter 10 continue to maintain the excellence of underlying infrastructure (roads, ports, airport), we recommend further specialisation of SCM capabilities in Singapore. In particular, Government-established organisations, such as The Logistics Institute-Asia Pacific (TLI-AP), which are maturing into thought leaders in the Asia Pacific, should be encouraged to share knowledge with academia and industry to spark innovations in SCM. Securing Market Access Market access is critical for the survival of manufacturing in any country. We support Singapore’s active participation in the WTO to liberalise trade on a multilateral basis. Bilateral FTAs complement this by securing access for Singapore to our key markets. The Government should continue its pursuit of FTAs with our key trading partners. Trade missions overseas, run by International Enterprise Singapore (IES), are also key to market development, as they broaden understanding about the opportunities for commerce. Such missions should increase in frequency and depth. Taking Advantage of Low Cost Areas Besides these initiatives, we should take advantage of low cost areas close to Singapore including the Riau Islands and Southern Malaysia. There are synergies to be tapped from combining knowledge-intensive activities in Singapore with more labour-intensive ones in these areas, where land and low-cost workers are more readily available. For example, we can maximise the potential of the Singapore-Riau twinning model. One way to do so is to include the Riau islands within our FTA framework. We also need to build up a strong base of supporting industries and improve the logistics network between Singapore and Riau. With this infrastructure in place, manufacturing companies can establish their regional operations in Singapore to carry out activities such as product design and rapid prototyping !($ Chapter 10 of system products. At the same time, they can use Batam or Bintan as a lowcost yet nearby location for labour-intensive manufacturing, to be managed and/or supported out of Singapore. This is a winning combination, which many companies will find attractive and consider seriously as a viable alternative to China. Conclusion Notwithstanding the intense global competition, Singapore remains a compelling investment location for MNCs. Many good manufacturing jobs have been created from these foreign investment and more such jobs will be generated in the future. In the semiconductor industry, investors have put in billions of dollars to build wafer fabs here. These significant long-term investment reflect the MNCs’ confidence and commitment to Singapore. MNCs also speak highly of the skills, adaptability and productivity of our workers. Manufacturing will therefore continue to play a key role in the Singapore economy. By leveraging on our competitive advantage, and strengthening our supporting infrastructure and business environment, we can position Singapore as a global leader in value manufacturing, for the next decade and beyond. !(% Chapter 10 Annex 1: Industry Cluster Initiatives Electronics Key Initiatives • Develop new capabilities in semiconductor equipment, chemicals and materials, industrial design as well as R&D in new technologies including photonics and nanotechnologies. • Centralise cogeneration facilities for wafer-fab parks that could generate 25 per cent cost savings per participant. • Improve semiconductor-manufacturing infrastructure through development of shared facilities including training. • Enhance benefits of twinning with Riau Islands by improving logistical links and supporting industries. • Grow new industries in photonics, display, network storage and wireless products that benefit from existing ‘clean room’ capabilities. • Develop New Supply Chain Models including ‘forward hubbing/floating warehouse’ facilities. • Establish specialised funds for wireless IC and fabless IC design. Chemicals Key Initiatives • Review regulations to encourage more efficient methods of power generation including cogeneration. • Ensure cost competitiveness of power, including reviewing Transmission and Distribution charges. !(& Chapter 10 • Ensure supply of feedstock by deepening the level of integration and harnessing the potential of new developments in process technology. • Investigate feasibility of a common product grid on Jurong Island to strengthen supply chain management infrastructure. • Investigate feasibility of common waste treatment facilities on Jurong Island. • Encourage environment regulations based on sound science for sustained development. • Develop quality workforce policy. • Upgrade logistics capabilities to handle specialised chemicals. • Build well-connected hub through web of FTAs. • Enhance supporting maintenance services, with emphasis on enhancing local capabilities in specialised equipment. Biomedical Key Initiatives • Develop a ‘Plug & Play’ environment for both manufacturing and R&D, including the support services that span the whole industry. • Continue to expand and train biomedical sciences manpower pool, through various approaches including A*STAR’s National Science Scholarships, EDB’s manpower training schemes as well as the industy-led Biomedical Manpower Advisory Committee (BMAC). • Focus on higher value-added manufacturing and new/advanced manufacturing technologies. • Build up public research capabilities to support manufacturing activities e.g. Bioprocessing Manufacturing Technology Centre (BMTC), Institute of Chemical Sciences (ICS). !(' Chapter 10 • Promote industry to move towards upstream activities that will help anchor future manufacturing activities through facilitating collaborations with centres of excellence/’Luminary Centres’ in our hospitals, the universities and A*STAR’s research institutes. • Expand market access through improving the regulatory environment and increasing recognition by foreign regulatory authorities. • Enhance marketing & communications strategy to profile biomedical science manufacturing. • Continue to nurture local venture capitalists (VCs), incubators and startups. Transport Key Initiatives • Maximise air and sea connectivity to strengthen supply-chain offering to manufacturers. • Strengthen urban transport solutions offering by creating a sub-cluster. • Industrialise shipyard operations and strengthen marine sector with more knowledge-based activities. • Explore use of Riau Islands as an alternative for labour-intensive activities. • Establish multi-agency effort to encourage innovation platforms, e.g. Singapore Initiative in Energy Technology (SINERGY), using lessons learnt from developing Singapore’s infrastructure. • Build well-connected hub through web of FTAs • Provide funding and risk-sharing support for key local suppliers in key sectors with high entry barriers to ensure that they become internationally competitive. !"# Services Chapter 11 !"! Chapter 11 Summary Even as we maintain manufacturing as a growth engine, we need to put more emphasis on growing our services sector, in the same way as we have done for the manufacturing sector. We must pay particular attention to exportable services, as Singapore has the potential to become Asia’s leading services hub, providing an array of world-class services. To tap these opportunities, we need to further upgrade areas in which we already have strong expertise such as trading and logistics, ICT, financial services and tourism, and ensure that they are globally competitive. We should also focus on making Singapore the regional hub for new areas like healthcare, education and creative industries. Developing the services engine: upgrading established strengths, growing new areas !"$ Chapter 11 Key Recommendations Focussing on Priority Areas • Develop areas in which we already have strong expertise such as trading and logistics, ICT, financial services and tourism. • Grow new areas such as healthcare, education and creative industries. Removing Regulatory Impediments • Put in place the right regulatory structure and framework to promote value added, export-oriented services such as healthcare, education and creative industries, while balancing domestic social considerations. This would include: a. Setting a clear objective of promoting these services given their economic value and therefore the need to review current regulations; b. Reviewing regulations that negatively impact on development of service industries; c. Reviewing whether the responsibilities of an industry regulator should be separated from that of a promoter; and d. Ensuring that the industry regulator is not a player. Growing Demand • Promote regional and global demand by: a. Marketing our service industries more aggressively and systematically building up Singapore’s branding as a services hub; and b. Simplifying our procedures and regulations to make it convenient for overseas consumers to come to Singapore to make use of our services. !"% Chapter 11 • Stimulate sophisticated local demand, where appropriate, through: a. Government outsourcing of activities including fund management and IT solutions; b. Government catalysing experimental and cutting edge projects, for example, by leading ICT pilots and trials in selected key areas; and c. Promoting private endowments to education, arts and healthcare by favourable tax treatments for gifts to non-profit organisations in these industries. Developing Manpower for Services • Conduct a comprehensive review of manpower training for the service industries especially in areas with good potential for growth, including services training at the tertiary level. Land for Services • Consider providing land at institutional rates for the development of education and healthcare institutions. Implementation Strategy • Designate the Ministry of Trade & Industry (MTI) to coordinate the development of the services engine. • Set up a Ministerial Committee on Services to manage the tension between economic and social objectives of policies. !"& Chapter 11 Introduction In 1986, the Economic Committee recommended that the Government should promote services as actively as the manufacturing sector, and make both the twin engines of Singapore’s economic growth. Since then, the share of services in our GDP has risen from 61 per cent in 1986 to 65 per cent in 2001. Its share of total employment has also increased from 64 per cent to 74 per cent over the same period. However, the pace of growth of the services sector in Singapore has not been even. The sector expanded at a rapid rate of 9.6 per cent per annum in 1986-96, until the Asian Financial Crisis threw a spanner in the works in 1997. The crisis took a heavy toll on our services market in Southeast Asia. Between 1996 and 2001, growth of the services sector slowed considerably to 4.8 per cent per annum. Despite making good overall progress in growing our services sector, we have yet to develop it to its full potential. Many of our service industries are not yet world-class, and trail behind the developed countries in productivity and capability. A key factor is that we have not been as proactive and aggressive in developing the service sector as we have been in manufacturing. Except for ICT and financial services where notable progress has been made in recent years to liberalise and deregulate the industries, we have allowed regulatory hurdles to get in the way of services growth, partly because of genuine socio-political concerns. Going forward, we need to make focused, concerted efforts to develop our services sector, especially those with export potential. The opportunities for services in Asia are tremendous. With a rapidly increasing base of affluent Asian households, there will be growing demand for higher-end and better-quality services. We should tap this market because we have what it takes to be a regional services hub. We have a well-educated workforce, good physical infrastructure, a strategic geographical location, a conducive legal environment, and a solid reputation for quality and reliability. These are important competitive advantages which we must fully exploit. !"" Chapter 11 But because our resources are limited, we need to focus our efforts. We have strong expertise in services such as trading and logistics, ICT, financial services and tourism. But to stay ahead in these industries, we need to further differentiate ourselves, create more value and find new growth niches. Furthermore, we must identify and develop new growth industries as additional cylinders for our services engine. In particular, there is potential for Singapore to become the regional hub for healthcare, education and creative industries. Our detailed recommendations for each of these areas are attached as Annex 1 to this chapter. On the whole, we need to actively create the conditions that will allow our service industries to thrive and flourish, by removing impediments to their growth and leveraging on enablers that can catalyse their expansion. We propose the following three broad thrusts. Removing Regulatory Impediments Compared to manufacturing, services are subject to more regulations. Services like education, healthcare and media have social or public welfare dimensions. Others require regulatory supervision to safeguard standards, as in the case of professional services. As a result, the social concerns of our domestic demand have taken priority over the development of the exportable component. The emphasis is thus weighed towards regulation rather than promotion. For example, for social policy reasons, we have deliberately restricted the supply of doctors and lawyers in Singapore. In some service industries, the Government inevitably gets deeply involved beyond being a mere regulator, to becoming a dominant player. However, the Government agencies’ Charter is to provide adequate services for our citizens, not to develop and export these services overseas for economic gains. This has hindered the growth of the exportable component. Healthcare and education are good examples. To enable services to take off as an engine of growth, we need to address the regulatory issues and remove policy impediments if possible, especially for certain sensitive industries like education and healthcare, where the social concerns are real. We should see how we can liberalise these areas, while being conscious of domestic social considerations. !"' Chapter 11 We need the right regulatory structure and framework. We recommend guidelines and measures to help resolve conflicting priorities and allow maximum freedom for the exportable component to grow and compete internationally: a. Set a clear objective of promoting these services given their economic value and therefore the need to review current regulations; b. Conduct regular reviews of regulations that negatively impact the development of service industries, and recommendations should be made to MTI to remove or modify such regulations; c. Review in each service industry whether the role of the regulator should be separated from that of the promoter. There are instances where a single agency undertaking both regulatory and developmental roles has been able to carry out its responsibilities successfully. But this should not be the general rule. Different industries have different characteristics and market structures. In some cases, there are merits in having the responsibility of growing the exportable component parked outside the regulator, and maintaining a healthy tension between regulator and promoter. We should make a conscious effort to identify the approach best suited to the services industry we want to grow; and d. Ensure that the regulator is not also a player. Wherever possible, the Government should actively outsource services to local enterprises, rather than be a service provider. Growing Demand To develop the service industries in Singapore, we need to grow demand. Given our small domestic market, we need to leverage on external demand. Some service industries like tourism and trading are internationally-oriented and cater primarily to overseas demand. But even for service industries with a significant domestic demand base, having a strong exportable sector will help to achieve !"( Chapter 11 greater scalability. In any case, the greatest growth potential will come from the fast-rising regional demand, given the rapid development of China and India. We thus recommend the following to promote regional and global demand: a. Marketing our service industries more aggressively and systematically building up Singapore’s branding as a world-class services hub. This is a key gap in our services development effort. For example, we do not have the equivalent of the British Council or Education Australia to market educational institutions to foreign students. Similarly, for healthcare services, we have lagged behind our regional competitors in marketing despite our superior clinical services; and b. Simplifying our procedures and regulations to make it easy and convenient for foreign students, patients, tourists and businessmen to come to Singapore to make use of our services. This includes easing entry requirements, expediting processing, and introducing ‘green lane’ privileges for selected low-risk, highvalue segments. Domestically, we can further promote sophisticated demand. Having demanding local consumers who have sophisticated needs and expect high standards and quality will encourage experimentation, innovative solutions and cutting edge services. This will raise the overall standard of the local service industries and enable them to compete effectively in the international arena. We recommend the following initiatives to boost sophisticated local demand: a. Government to outsource its activities wherever possible, including fund management and IT solutions; b. Government to catalyse experimental and cutting edge projects, for example, by leading ICT pilots and trials in selected key areas like trade and financial services, or piloting a ‘creative town’ initiative to integrate arts, business and technology into community planning and revitalisation efforts; and c. Fostering the development of private endowments to education, arts and healthcare by favourable tax treatment for gifts to non-profit organisations in these industries. We should also continue to acknowledge and celebrate such donations. !") Chapter 11 Developing Manpower for Services Developing manpower is a national imperative that is common for both manufacturing and services. However, services are especially talent-dependent. Until now, we have deliberately directed our education and training policies towards producing people with hard technical skills, rather than a softer general education. This has produced a numerate, technology-savvy society, and supported a vibrant manufacturing sector. Our overall strategy should maintain this bias towards technical and engineering education. However, as we develop service industries with good growth potential, we will also need to train and equip sufficient people with the capabilities and knowledge to work in these new areas. We therefore recommend a comprehensive review of manpower training for the service industries. This review should also address the absence of training of service at the tertiary level. Land for Services Besides manufacturing, we should set aside sufficient land for new service industries. For example, an education industry will require significant amounts of land for institutions and support facilities like student housing. The healthcare industry too will need land for hospitals. We should also ensure that our land cost for the services sector is competitive. The Government should consider providing land at institutional instead of commercial rates for the development of education and healthcare institutions. !"* Chapter 11 Implementation Strategy As the development of services involves issues that cut across the purviews of various Government agencies, it is not practical for a single agency to be responsible for co-ordinating the diverse policy positions and reconciling the different economic and social objectives. A distributed approach leveraging on the resources and competencies of the various economic agencies is the practical way to go. However, we should assign a Ministry to play a coordinating role, and propose that MTI be designated for this task. It should work with the champion agencies for the respective service industries to tighten inter-agency coordination, improve client account management, and streamline incentive and assistance programmes. MTI and the various service champions can only achieve their mission if they have the wholehearted support of the regulators. The tension between economic and social objectives will have to be managed. We therefore recommend the setting up of a high-level Ministerial Committee on Services to provide a platform for such policy debates to be conducted so that optimal trade-offs can be made. Conclusion We have what it takes to be a world-class services hub. But realising the ambition will require a concerted effort on the part of both the Government and the industry players. There is a need above all for a change in attitude and mindset towards services development. We have already built up strong competencies in the established service industries like trading and logistics, ICT, financial services and tourism. The prospects for Singapore in these industries continue to be good, provided we can reinvent ourselves and find new ways to create value. We must leverage on our strengths, upgrade our capabilities and sharpen our competitive edge. At the same time, we should grow promising new service industries like education, healthcare and creative industries, which will provide added growth impetus. With renewed vitality of established services and the growth of new services, we can become Asia’s leading services hub, providing an array of world class services. !'# Chapter 11 Annex 1: Initiatives for New Services Industries Education Key Initiatives • Develop tertiary education sector. A vibrant university sector would not only attract and develop top talent, but also help to create jobs and wealth. • Build up commercial and specialty schools segment. We should build a nexus of 40 high-quality schools, each enrolling at least 1,000 international students. • Make Singapore a centre for corporate training and executive education. Encourage more MNCs to anchor their regional training centres in Singapore and promote reputable institutions to provide high-quality short executive training courses, • Position Singapore as a regional destination of high-quality preparatory and boarding schools. This would serve as an important feeder into the local and foreign higher education institutions. • Develop supporting services, particularly in the areas of eLearning and testing and assessment. • Set aside land at institutional rate to support these developments. • Build up manpower availability. More teachers, faculty, administrative professionals and instructional designers would be needed. Encourage prestigious foreign teacher training colleges to set up branch campuses in Singapore. • Establish an Education Promotion Agency, along the likes of the British Council and US Education Information Centre. This would be a centralised agency with overseas offices to attract international students to Singapore. !'! Chapter 11 • Facilitate the establishment of a quality assurance system for the private commercial and speciality schools. This is to help providers upgrade the quality of their offerings, introduce transparency in the marketplace and in the long run, safeguard and upkeep Singapore’s reputation as a hub for quality education. • Streamline student visa requirements and processing to attract international students. Healthcare Key Initiatives • Review the regulations in the Public Hospitals and Medical Clinics Act (PHMCA) with a view to relax restrictions on responsible, institution-based advertising locally and abroad. • Establish and communicate an internationally recognisable quality brand for Singapore’s healthcare services sector emphasising trust, safety and excellence. • Establish a responsible healthcare consumer forum for greater transparency on pricing and clinical practice norms. • Establish one-stop centres in key regional markets to make it more convenient for foreign patients to come to Singapore. • Ensure an adequate supply of land at institutional rates for these developments • Expand the sources of medical manpower. If necessary, foreign-trained MD/MBBS graduates could be put through an entry examination to ensure quality and suitability. • Increase the supply of nursing and paramedical manpower, especially by facilitating the flexible recruitment and retention of foreign nursing and paramedical manpower. • Lift the quota on the female intake at the NUS MBBS medical school. !'$ Chapter 11 • Allow dual employment of specialists by the private and public sectors. This would enable foreign patients to have better access to specialist expertise in the public sector. • Introduce, selectively, sub-vented healthcare at private facilities. This would help generate economies of scale in the private sector and enable them to provide more cost-competitive services. • Encourage a Clinician-Scientist mindset by for example, ensuring protected R&D time, and structuring an alternative career track for Clinician-Scientists; • Encourage physical clustering of basic and clinical research for public and private institutions, similar to that of successful Clinical Medical Hubs, e.g. Mayo Clinic and Memorial Sloan Kettering. Creative Industries Key Initiatives • Embed arts, design and media within all levels of education. For example, drama and literature could be employed to help students enhance their language abilities. • Establish a flagship art, design and media university programme. • Establish a MediaLab in Singapore to nurture multidisciplinary researchers of the highest calibre. • Develop Mediapolis@One-North to strengthen and heighten the visibility of Singapore’s efforts in developing our media industry. • Position Singapore as a media exchange to enable us to gain a strategic foothold in the creation, acquisition and exploitation of media copyrights. • Establish a National Design Council to champion the design cluster. • Promote arts and cultural entrepreneurship in areas such as recording music, publishing, cultural tourism, art, heritage and library consultancy services etc. !"# Human capital Chapter 12 !"$ Chapter 12 Summary To successfully implement all these longer-term strategies, our people must have the right hard and soft skills. We must focus on developing our human capital, ensuring that as many Singaporeans as possible are equipped with the know-how and skills for a knowledge economy. We must strengthen our people’s skills at analysing problems, communicating ideas, and managing people. We must inculcate values such as resilience and openness, and imbue our people with outward-looking, global mindsets. At the same time, we must entrench the habit of lifelong learning, and prepare adult workers for the new jobs being created. We must also open our doors to foreign talent, to supplement our own talent. This will help make Singapore a vibrant and diverse metropolis where both local and foreign talent to work and play. Equipping Singaporeans for the future !"% Chapter 12 Key Recommendations Developing the Full Potential in Every Individual • Allow for the holistic development of youths through a more flexible school curriculum that allows for wider access to subjects of humanities and sciences and the integration of arts and sports. • Give the universities greater flexibility in admissions criteria and courses to meet student and industry demands. Manpower Planning • Government to continue its role in national manpower planning, but adopt broader approach to allow greater flexibility and diversity. Fostering a Global Mindset • Develop in Singaporeans a global outlook, and the skills, knowledge and motivation needed to operate in an increasingly interconnected world. • Facilitate the re-entry of overseas Singaporean students, including looking into the special relaxation of mother-tongue language requirements for the relatively small group of Singaporeans seeking re-integration into our school system. Tapping Overseas Network • Set up the Majulah Connection to build on overseas circles of Singaporeans and Friends of Singapore, and to enhance our business networks. !"" Chapter 12 Attracting Foreign Talent • Continue to attract foreign talent from all over the world to supplement the local talent pool. Enhancing Human Capital Management • Raise the capabilities and professionalism of human resource (HR) practitioners through training and a recognition scheme. • Set up a HR Centre of Excellence within the Singapore Business Federation to drive excellence in HR practices in the private sector. • SPRING Singapore to work with SME associations to enhance HR functions and competencies among SMEs. Enriching the Environment • Support Arts, Culture, Sports and Recreation (ACSR) through funding strategies to recognise their contribution to national economic development. • Increase awareness and provide opportunities for people to participate in ACSR activities. !"& Chapter 12 Introduction Human capital is a key resource for an aspiring global city-state. It differentiates major, vibrant cities from the rest. While Singapore may not have the size to be a mega city like London or Shanghai, we can strive to be a global city like Boston or San Francisco. Without our own hinterland, the challenge is greater. We should endeavour to ensure that Singaporeans continually hone their skill sets as well as strive for excellence. These are amongst the critical success factors for developing a dynamic knowledge economy in a global city-state. Education and training have been consistently high on the list of priorities for Government spending. A well-educated, skilled and hardworking workforce enabled Singapore to grow and prosper economically over the past 40 years. Our efforts to attract MNCs to develop a vibrant manufacturing sector were supported by a rigorous education system. We were able to produce workers who were competent in vocational skills, technical expertise or scientific knowhow at the post-secondary level. However, as Singapore charts a new economic course, our manpower strategies must adjust accordingly to remain relevant and responsive. First, while we have been ranked top worldwide for technical skills by BERI 2001 and there has been a marked improvement in the educational profile of recent cohorts, our workforce still lags behind in worldwide comparisons [see Chart 12.1]. There are thus gaps in our human capital distribution. At the top end, we will continue to need skilled knowledge workers and managerial talent which we are now lacking. But we also have a large pool of workers who lack formal qualifications whom we must retrain and upgrade. !"' Chapter 12 Chart 12.1: Educational Profile of Labour Force, 2001 27 US 60 13 Japan 20 UK 18 South Korea 17 51 31 Singapore 17 49 34 Hong Kong 16 62 70 0% 17 52 20% Degree 12 67 12 Taiwan 17 40% 36 60% Secondary and post secondary 80% 100% Below secondary Source: Ministry of Manpower; Census and Statistics Department, Hong Kong Special Administrative Region, People’s Republic of China; Directorate-General of Budget, Accounting and Statistics, Executive Yuan, Republic of China; OECD Second, while the manufacturing sector has maintained its share of contribution to GDP growth over the past ten years, manufacturing employment has decreased steadily. The sector employed 28 per cent of the workforce in 1991, but the figure fell to 19 per cent in 2001. The services sector, on the other hand, has increased its share of employment over the same ten-year period, from 65 per cent to 74 per cent. With the shift towards services, new capabilities and knowledge will have to be acquired by the workforce to meet industry needs. Third, beyond industry-specific skills, broader skills sets are required. Specifically, we need an environment that encourages creativity, intellectual curiosity and risk-taking. We must inject more flexibility and diversity in the education system to develop Singapore’s human capital. With the push to internationalise Singaporean firms, we also need to inculcate a global mindset among Singaporeans !"( Chapter 12 and ensure that they can succeed in a global environment. We must also continue to attract international talent to supplement our human capital. Singaporeans must be imbued with skills and competencies for lifelong employability so that organisations can have the competitive manpower they require for a knowledge-based economy. Besides technical and knowledge competencies, our workforce will be equipped with people management, problem analysis and communication skills. We must also embed in an organisation’s human capital management systems, the development of leaders who can motivate and inspire their employees and have the drive to nurture and develop their employees to their maximum potential. Developing the Full Potential in Every Individual To prepare our people for a rapidly changing world, our education system and adult-training systems would have to change correspondingly. The education and training roadmap should move from uniformity to diversity, from rigidity to flexibility, and from conformity to resilience. The aim is to bring out the full potential in every individual. Reforms in Education Sector Much has been done in recent years in the education sector. In schools, the curriculum has been streamlined and revised to provide our students with opportunities to think, reflect and explore, through open-ended activities, project work and more skills-oriented assessment modes. The university admission system has also been broadened to take into account other components outside the ‘A’ levels, including co-curricular activities, reasoning ability and project work. Going forward, we welcome MOE’s move towards providing greater diversity of options and opportunities. The JC/Upper Secondary landscape, for example, will !&) Chapter 12 cater to different talents and aspirations of students, with a range of educational pathways, in terms of different programmes, mix of schools and alternatives with stronger multi-disciplinary orientation. The Integrated Programmes will provide a seamless upper secondary and JC education for students who can benefit from a less structured system. The time freed up from not taking the ’O’ levels can be used to engage in broader learning experiences. We also welcome the establishment of new specialised Independent schools for students with talents in special fields. The Sports School will commence operations in 2004. NUS is planning to run a Mathematics and Science School. The Ministry of Information and the Arts and the arts community will be studying the feasibility of an Arts school. Schools will also be allowed to offer alternative curricula and qualifications for the ‘O’ and ‘A’ levels, so long as these are internationally recognised. In the tertiary sector, initiatives to expand opportunities in the post-secondary sector, including restructuring the Institute of Technical Education into regional campuses, and the setting up of the new Republic Polytechnic are underway. The ongoing restructuring of the university sector will inject greater diversity in the provision of university education to better cater to larger cohorts with more varied educational needs and aptitudes. In particular, we support transforming NUS into a multi-campus university with niche campuses NUS Outram and NUS Buona Vista, and evolving NTU into a comprehensive university by expanding its disciplinary provisions. These changes will allow the university sector to expand by leveraging on the strengths of existing institutions, while positioning the sector as a whole to achieve excellence in attracting, developing and retaining talent for Singapore. These efforts will see us developing Singaporeans to their fullest potential, with the requisite thinking skills, resilience, communication skills, global outlook, openness and people skills. Their educational experience will also be less uniform and richer. This will lend us a diversity of talents to draw on. !&! Chapter 12 Manpower Planning The Government has traditionally played a significant role in national manpower planning, and we believe that this should continue. The Government possesses the necessary planning data and macroeconomic indicators to make informed assessment at the national level on the future economic trends, and consequently the future manpower needs of Singapore. Moreover, significant public funds are invested in education and in manpower development. The Government thus has an obligation to ensure that these tax dollars are directed in a manner that optimises the outcome for the nation. In setting the parameters for manpower planning, however, we believe the Government can adopt a broader approach. The market is changing more quickly, demanding a wider range of skills. With rising affluence, Singaporeans now also have the resources to pursue their own choices in Singapore and overseas. The Government must therefore allow greater flexibility at the individual level and be more responsive to market signals, within the broad manpower planning framework. Our institutions should be given more flexibility to adjust intakes into the various courses they offer. They should also explore offering hybrid programmes cutting across multi-disciplines. More timely and focussed market information will also help the institutes of higher learning, students and parents be better informed about changes in employment opportunities and the competencies sought by companies. !&* Chapter 12 Fostering a Global Mindset The success of Singapore in transiting to a knowledge economy necessarily implies regionalisation and globalisation. Singaporeans therefore must have a global mindset and be capable of operating effectively in the international environment. Singaporeans who spend the whole of their working lives in Singapore are unlikely to fully develop the breadth and depth of skills and perspectives needed to be effective global managers. We therefore need to actively develop in Singaporeans a global outlook, and the skills, knowledge and motivation needed to operate in an increasingly interconnected world. This requires a multi-pronged effort including, among other things, developing Singapore as an education hub with a diverse mix of institutions, including branch campuses of foreign universities in Singapore, facilitating more exchange programmes between Singapore and other countries, incentivising Singaporeans to acquire core internationalisation skills and facilitating more mutually beneficial postings between the civil service and the progressive public services overseas, and/or the private sector. The Government efforts should be strategically focussed, to avoid inadvertent hollowing-out. We would need to address the impediments faced by Singaporeans in taking up overseas postings. This would include relaxing mother tongue language requirements for this fairly small group of Singaporeans seeking re-integration into our school system, facilitating the re-entry of children of parents on overseas postings, and building a greater network of Singapore International Schools to cater to the needs of Singaporean children overseas where there is sufficient demand. !&# Chapter 12 Tapping Overseas Networks Today, many Singaporeans are venturing overseas to study, work and live. While this means an outflow of local talent, we have to accept this as part of globalisation. There are advantages for Singapore because these overseas Singaporeans make up an extensive network across the globe, rich in a diversity of experience and knowledge of different countries. We must maintain links with these fellow Singaporeans, to keep them connected to Singapore and tap their vast networks abroad as well as their expertise and different perspectives from having lived overseas. This was what the ERC had done. In the making of this report, the Committee greatly benefited from significant contributions from the Singaporeans Overseas Networks (SONs) formed in April 2002 by Singaporeans living abroad, specifically to give inputs to the ERC’s work. We had therefore proposed, and are happy to note, the setting up of the Majulah Connection by private Singapore citizens, to maintain links and build up a network of overseas Singaporeans to get them to contribute to the nation while they are away from home. Foreign Talent Talent has become a key resource in a globalised world. The appeal and receptiveness of cities like Boston and San Francisco to talent, whether indigenous from their hinterland or from the rest of the world, is a key reason why these cities thrive. Today, even emerging economies like China and India also compete for global talent. For example, some Chinese universities are going all out to attract top academics from abroad with internationally competitive remuneration. To sustain our economy in this environment, and indeed to maintain the standards of living which we have achieved as a first-world country, we must do the same. While there are many talented Singaporeans, our indigenous talent pool is not deep enough. We must therefore seek talent from around the world, develop a healthy mix of indigenous and global talent, and encourage all our talent to identify with Singapore. !&$ Chapter 12 Bringing in foreign talent is a sensitive issue in any society, even an immigrant society like Singapore. This is especially so during economic downturns when retrenchments and unemployment rise. The sentiment is understandable, but the reality is that keeping out global talent will not create more jobs for Singaporeans, while sending away foreigners who are already working in Singapore may cause the economy to spiral down further. Moreover, global talent may be attracted to competing cities in Asia, and this will have profoundly adverse impact on Singapore’s aspiration to become a leading global city. Singapore must therefore continue to attract and embrace talent from abroad. We must make Singapore a place where opportunities abound, where able and enterprising people want to live, work and play, and where global talent are welcomed and integrated into the Singaporean community. Developing a healthy mix of indigenous and global talent, and encouraging them to identify with Singapore, is critical to our continuing quest as a dynamic knowledge economy. While this will mean tougher competition for Singaporeans, such an economy would also offer more opportunities for every level of our society. Enhancing Human Capital Management We need our organisations to consciously enable workers to be at their best, and at the same time, build and expand their capabilities to become more productive, more resilient, able to tap their creativity and initiative, and bring forth new innovation. In this environment, human capital management (HCM) is no longer a supporting function for resource administration, but a strategic leadership and management responsibility. Thus, we propose to develop HCM as a strategic capability in our organisations and upgrade the manpower industry to raise HCM competencies. !&% Chapter 12 Develop HCM as a Strategic Capability in Our Organisations HCM must be seen as a strategic function that contributes to achieving the company’s business mission rather than an ancillary activity. All CEOs and managers have a key role in developing human capital to sustain a company’s competitive advantage in the new economy, where growing human capital is not just a function of good HR practices. Leadership and management of people can make the difference. This requires a change in existing mindsets of corporate leaders, managers and HR professionals. We therefore propose to provide continuing education and training to equip HR managers with business skills and to raise the people-management and HR capabilities of business enterprises. Upgrade the Manpower Industry to Raise HCM Competencies We need to develop the manpower industry because a dynamic manpower industry will help improve labour market mobility through job matching and placement, and training of people to meet the needs of industry. The upgrading of HCM will translate into enhanced development of our leadership, management and talent pool. In Singapore, there is currently no practice or requirement for HR practitioners to seek professional recognition, unlike some developed countries which have established recognition systems. We need to look into ways to enhance the professionalism of the HR industry in Singapore, including establishing recognition systems for competency standards. In the long run, we believe that the initiative to reposition HR practices for the future should be driven by the private sector. This is likely to be more effective and sustainable. We recommend that SBF drive this initiative. A HR Centre of Excellence can be set up within the SBF to do this. Special attention is required to transform the HR functions within SMEs. In contrast with the SBF arrangement, where an umbrella organisation represents all larger employers, the SMEs are represented by a range of organisations. We recommend that SPRING Singapore, which oversees SME development, leads the Government’s efforts in working with these organisations to enhance HR functions and competencies within SMEs. !&" Chapter 12 Re-aligning Human Resource Practices In the new employment landscape, workers will face increasing uncertainties about job security. Employers and the HR profession should help to develop systems that safeguard the interests of workers as they change employers or are in between jobs. As a start, this could be done in the areas of medical benefits and retirement savings (for workers on alternative work arrangements). Employers and the HR profession should also step up efforts to innovate and design equitable performance-based and flexible wage systems. Such systems result in companies paying according to the worth of the job and the worker’s contribution to the company. This will contribute to a more flexible and efficient labour market for all workers. The current downturn has shown that mature and better-educated displaced workers also face difficulties finding new jobs. These workers represent a pool of resources with a wealth of experience that can be tapped on. We recommend that employers, together with the HR profession, consider how companies can maximise the value of these workers. Enriching the Environment Besides political stability, work opportunities and a well-educated workforce, other attributes such as rich cultural and sports programmes are necessary to create a conducive environment that can provide a competitive edge over other urban centres in attracting and retaining global talent. Such a high level of cultural and sports activities compensates for our small size, strengthens our national identity, deepens our sense of belonging and acts as a ‘social glue’ for our people. A cultured and gracious environment is a necessary component in our efforts to develop well-balanced, creative, resilient and innovative individuals as described earlier. The proposed environment can be created by: !&& Chapter 12 a. The Government signalling support for Arts, Recreation, Culture and Sports(ARCS), through funding strategies to recognise their contribution to national economic development, tax incentives to encourage private/people/public sector partnerships, and spearheading the drive to coordinate the development and promotion of recreation; and b. Increasing awareness and providing opportunities for people to participate in ARCS activities. The National Arts Council (NAC) and National Heritage Board (NHB) should forge partnerships with relevant agencies and intensify the drive to raise perception of arts and culture in the minds of Singaporeans. We should accord outstanding artists and sportsmen greater public recognition, including the conferment of the title of national treasures on deserving personalities. We should evolve our own Singaporean identity as a unique cultural icon. Conclusion Moving forward, these recommendations seek to produce the globally relevant, empowered individual for the new knowledge economy. We envisage each Singaporean being imbued with the necessary mindset, skills and competencies to excel in the new environment, with resilient and entrepreneurial individuals creating wealth and ensuring the continued prosperity for our country. We envision our people rooted in and sustained by the country that believes in them. !"# Restructuring and employment Chapter 13 !"$ Chapter 13 Summary We need to manage the pain and dislocation associated with economic restructuring so that they will not cause Singaporeans to resist urgent and essential changes. We need to help workers understand the changes taking place and what they imply for us. We must provide workers with training and job counselling and match retrenched workers with new jobs. We must also help those who are out of work, especially those with young families, to tide over difficult times. Helping Singaporeans to face up to the challenges !#% Chapter 13 Key Recommendations Enhancing Skills Training • Establish a national Continuing Education Training (CET) body to oversee the development of lifelong learning in Singapore. • Establish a Centre for Adult Learning (CAL) to serve as a one-stop centre for individuals and employers to sign up for training programmes and grants. • Consider setting up portable training accounts for workers or establishing training funds based on the pooling model to support individual-initiated training with industry associations as surrogate employers. Helping the Unemployed Find Jobs Quickly • Help Singaporeans understand changing employment scene and its impact and implications, and adjust their mindsets and expectations. • Adopt different strategies for different groups of job seekers, including developing a labour market intermediary industry for the middle band, and having the Distributed CareerLink Network (DCN) established by MOM focus on helping the lower band with placement incentives. • Augment the MOM job bank by tapping on information which EDB, industry HR groupings and Government agencies have on job vacancies. • Re-engineer existing industries to create jobs for locals through professionalisation of jobs and developing turnkey programmes to facilitate the entry of locals. This should include the development of emerging industries, such as eldercare and domestic services, and reducing barriers for informal sector employment. !#! Chapter 13 • Adopt a comprehensive re-employment approach with job counselling, training, job search assistance and subsidised job attachments for the unemployed. • Build up a pool of professional job counsellors in the economy to help Singaporeans adjust their mindset and expectations to the new realities of the job market. Employers and the HR profession should also be encouraged to build capabilities in the area of career counselling. Providing Assistance for the Needy & Unemployed • Restructure the Interim Financial Assistance Scheme (IFAS) to incentivise work. Individual progress plans should be drawn up as part of the IFAS application process to encourage recipients to seek work or attend relevant training. • Simplify the assessment system and methods for families with hardly sufficient household incomes so that they can get assistance more promptly. For families at the margin with higher level of household incomes, to implement a thorough assessment of their needs instead of the current practice of focusing on household income at face value, taking into account savings and retrenchment benefits received. • Review and rationalise the assistance schemes run by the Community Development Councils (CDCs) and government agencies to ensure that they remain relevant and effective. !#& Chapter 13 Introduction Singapore has had full employment over most of the past four decades. Going forward, the increasing competition we face and our evolving demographic profile will change the employment landscape. Workers are likely to face more frequent job displacements, changing labour market and employment practices, new requirements for skills and an increasing threat of long-term unemployment. Our main strategy should be to build the essential systems that would help Singaporeans develop capabilities in the new economy. This must be complemented by systems to help displaced workers transit back to employment quickly, equipping them with new skills and providing interim financial support where necessary, but not creating dependence or sapping the will to achieve. !#' Chapter 13 Enhancing Skills Training Acquiring new skills to take on changing jobs or entirely new jobs is critical to staying employed in the new environment. In this respect, employer-based training has and will continue to be the key approach, as it ensures relevance in training and ultimately, employability. However, there are limitations to such an approach. In particular, workers who need to position themselves for new jobs will not be reached because employers are more likely to train workers for immediate job needs and not future jobs. Furthermore, the increasing pool of workers on non-traditional work arrangements, such as temporary and contract workers, and free-lancers will also not benefit from employer-based training. We therefore propose complementing the current system of employer-based training with individual-initiated training. This will provide an avenue for those who need training but face structural barriers in accessing employer-based training. One way of providing such training is to set up a portable training account for workers to fund individual-based training. Workers can then choose the courses they want to upgrade themselves with. Another approach is that adopted by the NTUC Education and Training Fund (N-ETF), where funds are pooled and made available to union members to draw on for skills training. The effectiveness of such individual-initiated training can be maximised by ensuring that training courses are relevant to industry. The Government should work with more industry associations to ensure this. These associations can be appointed as ‘surrogate employers’. They can then play the role of screening and cofunding individuals for industry-related training. The Government could also consider applying the principle of rewarding training service providers according to the success of their trainees in finding jobs. !#( Chapter 13 Continuing Education and Training (CET) While a person may spend 16 or more years in formal education, he will probably spend two to three times that period being economically active. However, at the national level, we are spending less on CET than on pre-employment, formal education and training. CET efforts have also been less coordinated. SPRING Singapore has upgrading and retraining of our workers as part of its mandate. Separately, NTUC runs programmes like the Skills Redevelopment Programme for union members. As CET is critical to augmenting Singapore’s human capital, and helping Singaporeans adapt to the constantly changing economic landscape, we should adopt a more focussed and sustained approach, backed by the necessary resources and infrastructure. This will send out a strong message to raise the overall awareness of the importance of upgrading and relearning for continued skill relevance and employability. We recommend that a national CET body be established to promote and oversee the development of CET in Singapore. This body should look into expanding the role of the existing Industry Skills Standards Committees (ISSCs) to include the development of a CET framework for their particular industry or cluster. It should also reconfigure the national training system to enhance access to training for those who need it, and to complement employer-based training with individual-initiated training. We also recommend establishing a CAL. This can serve as a focal point for research and development in critical adult training capabilities relevant to local needs, the training of trainers and the promotion of best practices in lifelong learning. !#) Chapter 13 Helping the Unemployed Find Jobs Quickly Adjusting Mindsets and Increasing Job Opportunities Experience during this downturn has shown that there are industries such as wafer fabrication, hotels and the shipyards, where well-paying jobs are still available. However, many unemployed Singaporeans have not taken up these jobs, either because they offer lower pay, involve different and unfamiliar working conditions, or are in industries which Singaporeans are traditionally biased against. We must thus help Singaporeans grasp the changing employment scene and its impact and implications, and get them to adjust their mindsets and expectations. Our workers must understand and accept that many of the old jobs lost will never come back. They must adapt to the new, changing environment, learning new skills, and accepting new work conditions including more service-oriented work, less convenient work locations and working shifts. Otherwise, even as new jobs are created and older, lower value- added ones phased out, they will face difficulty finding employment. We should also improve the image of those industries where there are job vacancies. We propose the following: a. Embark, more aggressively, on job redesign and professionalisation in sectors which have potential for the redeployment of local workers. This should lead to higher productivity and wages, as well as improved work conditions and job image; b. Intensify efforts to encourage the training of existing workers in identified sectors so as to build up a professional industry image; c. Target efforts to disseminate information on sectors that offer job opportunities for locals, to dispel misconceptions about certain jobs and increase the pool of jobs that locals are willing to consider; and !#* Chapter 13 d. Expand place-and-train programmes to more sectors. Under such programmes, unemployed workers are pre-screened by potential employers who would then agree in principle to hire these workers after training. Experience has shown that such programmes show better results both in terms of worker motivation and placement results. There are also job opportunities in new industries and the informal sector. For example, with an ageing population, there is likely to be increasing demand for eldercare, healthcare and domestic services. We recommend that the development of these industries be spurred to add to the pool of jobs for older and less educated Singaporeans. In addition, some of our most vulnerable workers may find employment in the informal sector a viable option. We recommend that the Government reduce barriers to such arrangements where possible. Better Information Dissemination One reason for the low takeup rate of available job vacancies notwithstanding the number of unemployed Singaporeans may be the lack of access which some Singaporeans have to job market information. There is thus a role for labour market intermediaries to play in reducing labour market frictions and link workers with jobs, and we should help them strengthen their capabilities to perform this role effectively. The establishment of the DCN by MOM is a first step in developing effective market intermediaries. To further enhance this mechanism, we recommend that DCN sharpen its focus on the bottom band of workers and where suitable, involve private sector players with the required capabilities. Access to a job bank with significant number of jobs of value will also help labour market intermediaries with their job placement efforts. We recommend that the MOM job bank be augmented to include more jobs of quality. In particular, MOM should work with the industry HR groupings to augment the MOM job bank with relevant job vacancies from the various sectors. In addition, !#" Chapter 13 EDB can encourage companies to post their jobs vacancies in MOM’s job bank. We also suggest that all public sector job vacancies be posted in the MOM job bank. Re-employment Singaporeans who have been out of a job for a prolonged period may also suffer from a lack of confidence or track record to secure re-employment even after job training. Various Government-funded programmes are already in place to help Singaporeans retrain and re-enter the labour market. This includes the ‘People for Job Traineeship Programme’ (PJTP) run by MOM and the Skills Redevelopment Programme run by NTUC. These programmes provide financial support for Singaporeans to acquire new skills and remain employable. This principle should continue to be applied. The Government should also evaluate these schemes from regularly, and improve their effectiveness. In addition, we recommend a comprehensive approach to help people find new employment. The objective of such a programme is to help the unemployed identify his personal competencies and aspirations, find jobs that are suitable for him and learn about the additional skills that he needs to develop to secure employment. The trainee then commits to an individual plan comprising funded training in the appropriate courses, job search assistance and subsidised job attachments or apprenticeships. We also recommend that more resources and stimulus be given to build up a pool of professional job counsellors in the economy. These counsellors can provide more information on the jobs available and help job seekers adjust their mindset and expectations to the new realities of the job market. Employers and the HR profession should also build up capabilities in this area of career counselling. !## Chapter 13 Providing Assistance to the Needy & Unemployed Unemployment insurance (UI) is one of the options adopted by some countries to help with the financial needs of the unemployed. We studied this and found that UI schemes were frequently fraught with implementation difficulties. Aside from reservations that UI might create incentives for possible erosion of work ethics, such schemes tend to fail to be viable at the point of greatest need. This is because unlike life insurance or even health insurance, the risks in UI are not life-cycle driven but business-cycle driven. We therefore believe that a better approach would be to enhance our current assistance schemes to help unemployed Singaporeans get back into work. Restructuring Financial Assistance to Incentivise Work The IFAS is a short-term social assistance scheme administered by the CDCs to help lower-income individuals and families tide over difficult periods, including period of unemployment. As the basic intent is to provide temporary and not prolonged assistance, we must help these unemployed Singaporeans get back to work as quickly as possible. We recommend restructuring the IFAS to incentivise work so as to strengthen the linkage between financial and employment assistance. This can be done by giving IFAS grants with the expectation that the recipients actively seek work or attend relevant training. We also recommend that Individual Progress Plans (IPPs) be drawn up for workers to enhance their chances of re-employment. Under this arrangement, a CDC job counsellor could work with the client and the Social Assistance caseworker to draw up an IPP. Such a plan would indicate obligations that the client has to comply with for the receipt or renewal of the monthly grant. The IPP obligations include commitments to attend job counselling and job interviews, take up suitable job offer or attend relevant job training. !#$ Chapter 13 Tailoring Help To be meaningful, help must be tailored to target those who need it most, and based on an assessment of where we can make the biggest difference. Help must also be administered flexibly and sensitively, and not based on rigid application of quantitative guidelines such as minimum household income conditions. The Government cannot do this on its own. It should tap on grassroots leaders and Voluntary Welfare Organisations (VWOs), who come into regular, personal contact with Singaporeans in need, and thus are able to identify the ones with genuine financial difficulties. Streamlining Assistance Schemes There is currently a multitude of schemes administered by the CDCs, other Ministries and a number of non-governmental organisations (NGOs). We should encourage this approach of having many helping hands from NGOs in tandem in Government efforts. On the Government’s part, we recommend that the design of various assistance schemes run by the CDCs and different Ministries and statutory boards be reviewed to rationalise the schemes so that they are more consistent in their target groups and criteria. The schemes should not be an end in themselves but rather, aim to help the families move towards self-reliance. The assistance must be temporary and have built-in review periods. The availability of a scheme does not mean that the target clientele will definitely be reached in a timely manner. There may be barriers to quick access to services in the form of administrative processes. There is a need to review and streamline processes for timely service delivery. We recommend that clear service standards, referral processes and audit mechanisms be laid down for social assistance schemes and that these standards be reviewed periodically for relevance. The service standards should specify time frame in processing of applications and service quality. !$% Chapter 13 Conclusion The measures recommended in this Chapter are important to help Singaporeans cope with the immediate impact of restructuring and unemployment. But more fundamentally, the unemployment rate is directly linked to the burden of statutory charges on wages and the state of the economy. The lighter the statutory burden on employers, the easier it will be for Singaporeans to be employed and the lower our unemployment will be. The ERC has recommended measures to keep the statutory wage burden as low as possible in Chapter 6, including, for example, reducing the employees’ contribution rate for low-income workers, and for workers aged 50-55, which will help these two groups of workers find or keep their jobs. These measures should be implemented as soon as possible. We should also expect that in a recession, unemployment will go up beyond its normal level. We will need to do more to help people find jobs quickly, and assist the unemployed and their families. However, we should avoid taking protectionist measures such as closing our doors to foreign workers, which will only worsen the situation. The best solution is really to restore the economy to growth as quickly as possible, by cutting costs, making ourselves more competitive and growing our exports. The changes in the employment landscape will pose great challenges to Singaporeans. But although unemployment will be higher than before and the environment will be tougher, Singaporeans should remain united and confident. If we work together, adapt ourselves to the changes, and acquire new skills through retraining and upgrading, we will restore growth, create more jobs and improve the lives of all citizens. !"! Credits !"# Credits Main Committee Mr Lee Hsien Loong (Chairman) Deputy Prime Minister & Minister for Finance Dr Tony Tan Deputy Prime Minister & Minister for Defence BG (NS) George Yeo Minister for Trade and Industry Mr Khaw Boon Wan Senior Minister of State (Transport, and Information, Communications & the Arts) Mr Tharman Shanmugaratnam Senior Minister of State (Trade & Industry and Education) Mr Raymond Lim Minister of State (Foreign Affairs and Trade & Industry) Dr Ng Eng Hen Minister of State (Education and Manpower) Mr Teo Ming Kian Chairman, Economic Development Board Prof Shih Choon Fong President & Vice-Chancellor National University of Singapore Mr Heng Chee How Deputy Secretary-General National Trades Union Congress Mdm Halimah Yacob Assistant Secretary-General National Trades Union Congress Mr Stephen Lee Chairman, Singapore Business Federation and President, Singapore National Employers Federation Dr Loo Choon Yong Executive Chairman, Raffles Medical Group Prof Arnoud De Meyer Deputy Dean of INSEAD and Dean of Operations and Administration Mr Ong Peng Tsin President and Chief Executive Officer, Encentuate Pte Ltd Mr Johan van Splunter Chairman & Chief Executive Officer, Philips Electronics Singapore Pte Ltd Mr Robert Stein Chairman & Chief Executive Officer, Adelphi Capital Partners Pte Ltd Mr Sunny Verghese Group Managing Director & Chief Executive Officer, Olam International Ltd Mr Wong Kok Siew Deputy Chairman & Chief Executive Officer, SembCorp Industries Ltd Mr Wong Ngit Liong Managing Director, Venture Corporation Limited !"$ Credits Sub-Committee on Taxation, CPF, Wages and Land Mr Tharman Shanmugaratnam (Chairman) Senior Minister of State (Trade & Industry and Education) Mr Cheng Wai Keung Wing Tai Holdings Mr Chia Wee Boon Hewlett Packard Singapore Mr Michael Dee Morgan Stanley Dean Witter Asia (Singapore) Pte Ltd Mr Koh Boon Hwee Singapore Airlines Ltd Mr Stephen Lee Singapore National Employers Federation Dr Lee Tsao Yuan Skills Development Centre Pte Ltd Mr Wang Chan Wei First Engineering Limited Mr Peter Ong Ministry of Transport Mr Peter Seah Singapore Technologies Pte Ltd Ms Lim Kwee Enn Knowledge Engineering Pte Ltd Ms Teo Swee Lian Monetary Authority of Singapore Sub-Committees Ms Jeanette Wong JP Morgan Chase Bank Mdm Halimah Yacob National Trades Union Congress Mr Matthias Yao National Trades Union Congress Mr Robert Yap YCH Group Resource Persons Mr Heng Swee Keat Mr Liew Heng San Mr Moses Lee Dr Khor Hoe Ee Prof Tan Kong Yam Dr Paul Cheung Ms Yong Ying-I Taxation Working Group Mr Ng Keat Seng Mr Tan Kay Yong Mr Gerard Ee Mr Aloysius Tan Mr Pok Soy Yoong Mrs Winnie Liew Mr K Karthikeyan Resource Person Mr Ong Khiaw Hong CPF System Working Group Mr Ravi Menon Mr Jon Robinson Mr Vijay Advani Mr Goh Wee Liam Mr Gerard Lee Ms Elizabeth Chua Resource Persons Mr Willie Tan Mr Wong Fot Chyi Mr Lim Boon Chye Mr Ng Yao Loong Mr Ow Fook Chuen Wages Working Group Mr Alexander C Melchers Assoc Prof Hui Weng Tat Assoc Prof Tan Khee Giap Mr Mazakazu Ozawa Mr Shawn Bergemann Mr William Tan Mr Cyrille Tan Mr Thomas Thomas Ms Nora Kang Mr Lim Chin Siew Mr Ong Yen Her Mr Goh Eng Ghee Resource Person Mr Koh Juan Kiat Land Working Group Dr Steven Choo Mr Stan Tebbe Dr Amy Khor Dr Han Cheng Fong BG (NS) Tan Yong Soon Mr Tan Kee Yong Mr Regi Wong Shaw Seng Sub-Committee on Entrepreneurship and Internationalisation Mr Raymond Lim (Chairman) Minister of State (Foreign Affairs and Trade & Industry) Mr Tony Chew Asia Resource Corporation Pte Ltd Mr Goh Yew Lin GK Goh Holdings Ltd Mr Neal Kurzejeski 3M Singapore Pte Ltd Mr Kwek Leng Beng Hong Leong Group Singapore Mrs Lim Hwee Hua Temasek Holdings (Private) Ltd Mr Ong Peng Tsin Encentuate Pte Ltd Dr Ron Sim Chye Hock OSIM International Ltd Mr Inderjit Singh Infinitive Solutions Pte Ltd Mr Tay Siew Choon Singapore Technologies Pte Ltd Mr Vikram Khanna The Business Times Mr Wong Ngit Liong Venture Corporation Ltd Dr Wong Tai Informatics Holdings Ltd Internationalisation Focus Group Ms Olivia Lum Mr Zulkifli Baharudin Mr Charles Ong Mr Choo Eng Chuan Mr William Tan Mr Sam Goi Mr Chong Huai Seng Mr Lee Kheng Joo Mr Stanley Lim !"% Entrepreneurship Focus Group Dr Tan Chin Nam Ministry of Information, Communications & the Arts Dr Dora Hoan Prof Lim Mong King Ms Helene Loo Mr Viswa Sadasivan Prof Ivan Png Dr N Varaprasad National University of Singapore Government in Business Focus Group Mr Ang Thiam Huat Prof Casey Chan Mr Benny Goh Mr Goh Chung Meng Mr Ng Kai Wa Mr Allen J Pathmarajah Mr Kirpal Singh Sidhu Dr Finian Tan Sub-Committee on Enhancing Human Capital Dr Ng Eng Hen (Chairman) Minister of State (Education and Manpower) Mr Alex Chan Meng Wah MMI Holdings Ltd Mr Cheah Kean Huat HP Services, Asia Pacific Mdm Ho Geok Choo SIA Engineering Company and Singapore Human Resource Institute Dr Jennifer Lee KK Women's & Children's Hospital Mr Lin Cheng Ton Nanyang Polytechnic Mr Liu Thai Ker National Arts Council Mr Colm McCarthy Bank of America N.A. Mr Kai Nargolwala Standard Chartered Bank Ms Yong Ying-I Ministry of Manpower Human Capital Management Working Group Mr David Ang Chee Chim Mr Sim Hong Boon Mr Steve Hughes Mr Yap Eu Win Mr C.C. Lee Ms Aileen Tan Mr Lim Soo Ping Dr Joseph Pious Mr Phua King Song Mr Michael Soo Mr Nick Thomas Mr Clifton Chua Mr Adam Khoo Dr Shu Moo Yoong Education and Training Working Group Assoc Prof Yim-Teo Tien Hua Mr Heine Askaer-Jensen Mr Jerel Kwek Mr Aaron Lee Ms Virginia Cha Mrs Ou-Yang Geok Cheng Dr Christopher Chia Mr Kang Choon Tong Dr Lynda Wee Mr Desmond Koh Mr Farid Hamid Ms Sandra Davie Mr Manogaran s/o Suppiah Mr Winston Hodge MG Ng Yat Chung Globalising Talent Working Group Mr Goh Eng Ghee Prof Neo Boon Siong Ms Janet Young Mr Andrew Bailey Mr David Blair Ms Mildred Tan Mr Wrix Gasteen Ms Christine Raynaud Mr Ravi Vijayaraghavan Mr Sebastian Conde Mr Robin Hu Yee Cheng Mr Lim Chuan Poh Arts, Culture, Sports and Recreation Working Group Mr Yeo Khee Leng Mr Ekachai Uekrongtham Prof Leo Tan Mr Ong Keng Yong Mr Dick Lee Mr Kenneth Tan Mr Alvin Tay Dr Robert Liew Ms Jennifer Pok Ms Su Yeang Mr Rick Dovey Mr Gunalan Nadarajan Ms Leong Yop Pooi Mr Nicholas Chan Mr Tham Khai Meng Mr Lim Siam Kim Ms Koh Lee Lian Sub-Committee on the Manufacturing Sector Mr Johan van Splunter (Chairman) Philips Electronics Singapore Pte Ltd Mr Toshimasa Asaka Matsushita Electric Asia Pte Ltd Dr Frans M.A. Carpay Exploit Technologies Pte Ltd Dr Patrick Gyselinck Schering-Plough Ltd Singapore Mr Ko Kheng Hwa Economic Development Board Dr Ng Boon Hoo Sunningdale Precision Industries Pte Ltd Prof Dennis L Polla Institute of Bio-Engineering, Nanotechnology Lab Mr Jimmy Quah Delphi Automotive Systems Singapore Pte Ltd Dr Gerhard Roehrlein Siemens Medical Instruments Pte Ltd Mr Renato Sirtori Asia Pacific, STMicroelectronics Pte Ltd Dr Rein Willems Shell Chemicals Pte Ltd Sub-Committee on Service Industries Mr Khaw Boon Wan (Chairman) Senior Minister of State (Transport, and Information, Communications & the Arts) Mr Chan Seng Onn Attorney-General’s Chambers Prof Arnoud De Meyer INSEAD Mr Hsieh Tsun-Yan McKinsey & Co Mr John Koh Goldman Sachs (Singapore) Dr Loo Choon Yong Raffles Medical Group Dr Richard Lim Co-nect Inc Mr Ong Beng Seng Hotel Properties Ltd Mr K Shanmugam Allen and Gledhill Mr Robert Stein Adelphi Capital Partners Pte Ltd Dr Tan Chin Nam Ministry of Information, Communications & the Arts !"& Mr Wilson Tan Mercury Interactive Mr Sunny Verghese Olam International Mr Wee Ee Chao UOB Kay Hian Holdings Ltd Mr Wong Kok Siew Sembcorp Industries ICT Working Group Mr Andrew Buay Mr Bill Chang Mr Boh Tuang Poh Mr Claes Odman Dr Diana Young Mr Lee Cheok Yew Mr Lim Liat Mr Lim Swee Cheang Mr Noel Hon Mr Tan Chang Huong Mr Thomas Frischmuth Mr Thomas Ng Education Working Group Prof Ivan Png Prof Lim Mong King Mr Henry Heng Mr Jean-Louis Michelet Mr K L Cheah Mrs Carmee Lim Mr A W Bennett Dr Ho Kah Leong Mr Tan Tat Chu Healthcare Services Working Group Mr Ko Kheng Hwa Prof Tan Ser Kiat Mr Tan Tee How Dr Lim Cheok Peng Mr Tan Beng Lee Mr Yeo Khee Leng Ms Leong Wai Leng Prof Lee Eng Hin Prof Lim Yean Leng Dr Soin Kanwaljit Mr Lim Hock San Healthcare Services Sub-Group Ms Karen Koh Mr Nicholas Miao Mr Tan Wah Yeow Ms Hilda Yap Mr Art Ouellette Ms Tan Keet Yee Mr Allan Yeo Hwee Tiong Dr Djeng Shih Kian Dr Nei I Ping Mrs Cecilia Tan Dr Richard Ng Ms Cecilia Chua Prof Soo Khee Chee Assoc Prof P C Wong Ms Quay Keng Wah Tourism Working Group BG Tan Yong Soon Mr Richard Hartman Dr Andrew Tjioe Mr Huang Cheng Eng Mr Robert Palmer The Honourable Jeffrey Gibb Kennett Ms Yang Lan Mr Dennis Foo Mr Bernard Harrison Assoc Prof Lily Kong BG Chin Chow Yoon Mr Ed Ng Ee Peng Ms Saw Phaik Hwa Financial Services Working Group Mr Stephen Stonefield Mr David Gibson Mr Tileman Fischer Mr Low Check Kian Mr Eugene Lai Mr Loh Boon Chye Mr Mark Daniell Mr Greg Seow Mr Venky Krishnakumar Mr Tracy Wolstencroft Dr Teh Kok Peng Ms Teo Swee Lian Financial Services Working Group Advisors Mr S Dhanabalan Mr Steven J Green Ms Ho Ching Mr Lee Seng Wee Mr James Loh Mr Colm McCarthy Prof Robert C Merton Mr Kai Nargolwala Mr Hubert Neiss Mr Maurice Newman Mr Ng Kok Song Mr John Olds Mr JY Pillay Mr Peter Seah Mr Wee Cho Yaw Ms Jeanette Wong Dr Y Y Wong Mr Peter Lee Chung Shek Mr Leong Charn Huen Mr Seah Choo Meng Mr Jimmy J B Koh Mr Quek Sze Swee Mr Chia Kim Piow Mr David Ong Mr Ng Boon Yew Mr Yap Kit Siong Trading Working Group Legal Services Working Group Mr Leo Tameeris Mr Robert McRae Mr Kwok Kian Hai Mr Peter W C Tan Mr Charles Goh Mr Zeng Fu Zu Mr Gerard Craggs Mr Tan Hien Meng Mr Leon Codron Mr Hisayoshi Uno Mr Ram S. Ramanathan Mr Fabrice Desmarescaux Mr Thomas Young Mr Andrew Stone Mr Chang Kuan Aun Mr Low Weng Keong Mrs Lee Suet Fern Dr S Chandra Mohan Mr R. Palakrishnan Ms Indranee Rajah Mr V K Rajah Assoc Prof Tan Cheng Han Ms Serene Wee Mr Lucien Wong Mr Alvin Yeo Logistics Working Group COL (Ret) Tan Hong Huat Mr Flemming R Jacobs Mr Hwang Teng Aun Mr Robert Yap Mr Koh Soo Keong Mr Henry Tan Mr Zulkifli Bin Baharudin Mr C K Lee Mr Teo Siong Seng Mr Vincent Lim Mr Willy Lai Mr Karmjit Singh Mr Lim Chee Kean Mr Charles Adams Mr Teo Ser Luck Prof John Jarvis Mr Ian Scott Engineering Services Working Group Mr Paul Chain Ms Loh Wai Kiew Mr Peter Voegele Creative Industries Working Group Mr Lim Hock Chuan Assoc Prof Milton Tan Mr Khor Kok Wah Prof Anthony Jones Prof Lo King-Man Prof Ken Robinson Mr Arnold Wasserman Mr Raymond Chow Dr Lee Yong-Teh Mr Paul Saffo Mr Richard Taylor Renaissance City 2.0 Project Team Dr Christopher Chia Mr Choo Thiam Siew Mr Lim Siam Kim Mr Khor Kok Wah Design Singapore Taskforce Assoc Prof Milton Tan Mr Choo Thiam Siew Mr Khor Kok Wah Mr Kwok Kian Chow Mr Yew Sung Pei Ms Choy Sauk Kook Mr Gerald Goh Advisory Panels Dr Alan Rubenstein Mr Gunalan Nadarajan Dr Thelma Lazo-Flores !"' Ms Gladys Theng Dr Chew Kim Liong Mr Lim Cheng Ton Mr Lam Chow Yen Prof Edwin Thumboo Mr Tan Hong San Assoc Prof Heng Chye Kiang Dr Ho Kah Leong Dr Victor Valbeuna Mr Ang Keng Loo Mr Alistair Leung Mr Eric Berthier Mr Edwin Beck Mr James Chia Mr David Chin Mr Philip Ng Mr Simon Ong Mr Graham Perkins Dr Ron Sim Mr Philip Wee Ms Jessie Yong BG (NS) Philip Su Mr Kim Chun Wei Mr Nigel Smith Mr Tan Beng Seng Mr Tham Khai Meng Ms Su Yeang Ms Constance Ann Mr Rajesh Shah Mr Gan Eng Oon Mr Derek Mackenzie Mr Geoff Malone Mr Lars Pertwee Mr Nicholas Smith Mr George Budiman Mr Henry Steed Mr John Ting Mr Patrick Chia Mr Benny Ong Mr Peer Sathikh Mr Ulrich Schraudolph Mr Edward Tonino Mr Arnold Wasserman Prof Anthony Jones Mr Earl Powell Mr Andrew Summers Media 21 Taskforce Mr Lim Hock Chuan Mr Frank Brown Mr Henry H. L. Cheong Mr Anthony Chia Mr Eric Khoo Prof Eddie Kuo Mr Lai Seck Khui Mr Lee Cheok Yew Mr Kenneth Liang Ms Doreen Liu Mr Neville Meijers Mr Raymund T. Miranda Prof Kenneth Ong Mr Viswa Sadasivan Mr Harold Shaw Prof Bernard Tan Ms Joyce Tan Mr Harrie Tholen Mr Wong Heang Fine Mr Andrew Yap Mr Daniel Yun Sub-Committee on Domestic Enterprises Mr Stephen Lee (Chairman) Singapore Business Federation and Singapore National Employers Federation Ms Jennie Chua Raffles International Limited Mr Edmund Cheng Wai Wing Wing Tai Holdings Limited Mr Choo Si Sen, JP.PBM Choo & Joethy Mr Er Kwong Wah Centre for Cleaning Technology Private Limited Mr Sam Goi Tee Yih Jia Food Manufacturing Private Limited Mr Shabbir Hassanbhai Indo Straits Trading Company (Pte) Ltd Mr Peter Husum Robinson & Co., Limited Mr Lee Suan Hiang SPRING Singapore Mr Ahmad Mohamad Magad II-VI Singapore Private Limited Mr Steven Phan Ernst & Young Mr Seah Kian Peng NTUC Media Co-operative Ltd Mr Tan Kian Chew NTUC Fairprice Co-operative Ltd Mr Andrew Tjioe Tung Lok Restaurant 2000 Private Limited Mr Philip Wee Ikano Private Limited Food & Beverage Working Group Mr Teng Theng Dar Mr Salvatore Carecci Mr Douglas Foo Mr Takahiko Tsutsui Mr Daniel Chuang Mr Anthony Wong Mr Samuel Chia Mr Ricky Chew Mr Lee Tong Soon Mr Terence Goh Mr Roger Koh Mr Wong Bun Huge Mr Ang Kiam Meng Mr Arthur Tay Mr Simon Lim Mr Dickson Low Mr Barry Tan Mr Ong Siong Kai Retail Working Group Mr Danny Tan Mr Koh Wee Seng Mr Rupert Keeley Mr Silvestro Morabito Mr Robert Yap Mr Steven Goh Mr Tang Wee Sung Mr Terry D O'Connor Mr Mustaq Ahmad Mr Victor Cheong Mrs Vivienne Tan Mrs Wong Sioe Hong Ms Atina Fong Ms Helen Khoo Ms Wang Look Tsui Mr Lim Choo Kuan Food Manufacturing Working Group Mr Stefan Giezendanner Dr Raj Singh Mr Jeff Fraser Mr David Teo Mr Lim Boon Chay Mr Wong Peng Hock Ms Jocelyn Chng Mr Francis Goh Mr Tan Khieng Sin Mr Richard Wong Mr Sunny Koh Mr Jansen Ng Neighbourhood Shops Working Group Ms Barbara Chan Mr Benjamin Eng Mr Chua Ser Keng Mr Kelvin Tan Mr Low Yan How Mr Patrick Tay Mr Richard Liew Mr Sim Kim Hwa Mr Simon Awe Mr Simon Ng Mr Tan Kim Huat Mr Tang Chong Meng Mr Yeo Hiang Meng Mr Wong Chin Nai Construction Working Group Mr Lam Siew Wah Mr Eugene Yong Mr Andrew Seet Mr Joseph Sin Mr Paul Chain Mr Roland Wee Mr Lee Kut Cheung Mr Look Boon Gee Mr Khor Poh Hwa Mr Shahzad Nasim Mr Michael Seah Mr Henry Lam Mr Low Soon Sim Mr Chng Chee Beow Mr Edward Wong Ms Lee Bee Wah Mr Eugene Kwek Mr Michael Teh Mr Jack Tan Mr Bernard Lim Environmental Services Working Group MAJ (Ret) Surajan s/o Gangadharan Mr Michael Lim Tiong Soon Mr Philip Poh Mr Alvin Kor Mr Foo Say Chiang !"( Mr David Lum Mr Kang Kok Hin Mr Peter Voegele Mr Eu Leong Seng Mr Tan Suan Kuan Mr Edwin T. F. Khew Ms Jennie Yeo Ms Alice Wong Mr Tan Tat Jin Skills Development Centre Sub-Committee on Dealing with the Impact of Economic Restructuring Ms Yeoh Chee Yan Ministry of Community Development and Sports Mr Heng Chee How (Chairman) National Trades Union Congress Mr Chan Tee Seng National Trades Union Congress Mr Chua Taik Him Economic Development Board Mr John De Payva NTUC and Singapore Manual and Mercantile Workers Union Mr Lim Geok Hwee NTUC Choice Homes and SLF Management Services Mr Ong Keng Yong People's Association Dr Mohd Maliki Bin Osman National University of Singapore Mrs Pek Siok Ching Ministry of Manpower Mr Dhirendra Shantilal Business Trends Personnel Consulting Group Mr Bob Tan Beng Hai MK Electric (S) Pte Ltd Mr Cyrille Tan NTUC and United Workers of Electronic & Electrical Industries Mr Tan Kay Yong GlaxoSmithKline Mr Victor Tan Robinson & Co Ltd Dr Mary Ann Tsao Tsao Foundation Dr Joseph Pious SPRING Singapore Dr Tan Ern Ser National University of Singapore Assoc Prof Michael Williams National Institute of Education !") Credits Singapore Overseas Networks BOSTON Mr Lim Kuo Yi Mr Lim Chee Kiang Ms Teo Kwee Bin Mr Mark Sin Dr Terence Fan Mr Lim Wee Ping Ms Lee Sue Ann Mr Yue Shinji Ms Tan Seow Hon Mr Adrian Lai Mr Anthony Leow Ms Manesha de Silva Ms Debbie Tan Mr Vaughn Tan Mr Lee Chien Lung Mr Tham Hoe Phang Mr Robert Toh Ms Teresa Tsui Mr Chang Che Hsien Mr Alexis John Hooi Keng Leun Ms Kwan Le Shan Mr Tay Boon Kiat Mr Andrew Tan Mr Justin Chan Mr Peter De Costa SAN FRANCISCO Mr Richard Yim Mr Jek Kian Jin Ms Sharon Sim Krausse Mr Richard Chan Ms Emma Koh Mr Lee Soi Tee Ms Annie Chew Mr Chern Chee Song Mr Lawrence Suan Mr Andrew Yeo Mr Kelvin Neu Mr Leng Lim Mr Yishen Kuik Ms Mei Lin Fung Mr Sajit Bhaskaran Mr Matthew Kam Mr Ng How Yong Singapore Overseas Networks & Secretariat Mr Loo Boon Thau Mr Naresh Parshotam Mr Cheston Tan Mr Tan Wee Hong Ms Koh Shiyan Mr Terence Chia Mr Batuhan Aydagul Mr Jonathan Chua Ms Meg Gordon Mr Ben Ho Ms Ellen Morgan Mr Soon Sze Meng Mr Moorthi Palaniapan Mr John Tang Mr Johann Noor Mohamed Mr Woon Lee Leng Ms Vivian Tan Mr Gan Yu Hin HONG KONG Mr Francis Heng Mr Anthony Teo Mr Lye Khay Fong, Ronald Mr Wong See Meng Ms Benny Lee Ms Leong Lau Kheng Janice Mr Richard Lau Mr Andrew Lim Mr How Peck Huat Mr Low Soon Teck Mr Kwik Sam Aik Ms Jennifer Tan Mr Lee Kheng Joo Mr Yeo Cheng Swee, Jimmy Mr Lee Yong Sun Mr Larry Ma Mr Wilson Ang Mr Neo Que Yau Ms Georgina Chan Mr Tan Eddie C. S. Mr Choo Boon Yong Mr Tan Teik-Heng Mrs Yeok Chow Ms Yoke Tan Ms Lily Lee Mrs Thio-Poon Lai Choo, Sally Mr Bobby Lim Mr Wong Kai Kok, William Mr Long Jek Aun Ms Yong Wei Ling Ivy Ms Celene Loo Mr Liu Chee Ming Mr Beat M. Muller Mr Andrew Kwok Mr Phoon Chiong Kit Dr Chua Bee-Leng Mr Aaron Tan Ms Lena Chou Mr Tan Yong Wah Mr T B Stevenson Mr Lim Yew Seng Mr Tony Teo Assoc Prof Chan Yan Chong Mr Peter Tan Mr Kow Ping Mr Tan Wing Ming Mr Tan Wing Mun Dr Y.H. Michael Pao Mr Poon Wing, Keith Mr Rick Kent Mr Kevin Lau Mr Chia Lye Hin, Anthony Mr Adrian Chan Ms Adelaine Lim Ms Gillian Chee Ms Joycelyn Ong Mr Chong Koo Siong, Lawrence Mr Daniel Tan Mr Chua Wah Peng, Robert Ms Riben Toh Ms Rebecca Hong Mr Lee Yong Sun Secretariat Main Committee MTI Mr Goh Aik Guan Mr Ho Meng Kit Mr Tang Hsiu Chin Ms Chua Boon Loy Ms Soo Cheng Ghee Mr Thia Jang Ping Mr Chua Chin Wei Mr Ng Kai Wee Mr Shawn Chen Ms Fang Min Mr Choy Choon Ho Ms Alamelu Subramaniam Ms Madeline Pereira Ms Daphne Khong Ms Cassandra Ng MITA Mr Anil Kumar MAS Mr Edward Robinson Dr Leslie Teo EDB Ms Wong Wee Kim Ms Teresa Mok Sub-Committee on Taxation, CPF, Wages and Land Mr Lionel Yeo, MOF Mr Lawrence Wong, MOF Mr Ong Shyue Ping, MOF Mr Gerald Chiu, MTI Mr Lim Teng Kiat, MTI Mr Kevin Chan, MOM Mr Soh Chin Heng, MOM Mr Damien Tan, MND Mr Christopher Koh MeiHung, MCDS Mr Derrick Wan Yew Meng, MinLaw Mr Toh Wee Khiang, EDB Taxation Working Group Mr Ong Pang Chan, MOF Ms Sharon Lim, MITA Mr Edward Robinson, MAS Mr James Wong, MOT Mr Andy Seah, IRAS CPF System Working Group Mr Desmond Chew, CPFB Mr Patrick Chim, MINDEF Mr Winston Yean, MINDEF Mr John Lim, MAS Mr Ng Hwee, MAS Ms Sheila Wong-Ng, MOM Mr Kelvin Bryan Tan, MOH Wages Working Group Mr Tan Jing Koon, MOM Ms Anita Ng, MOM Ms Goh Sor Imm, NTUC Mr Yeo Han Sia, MTI Mr Dave Lim, EDB !"" Land Working Group Mr Lim Eng Hwee, URA Mr Cheang Tick Kei, JTC Ms Ng Guat Hong, EDB Mr Phua Hooi Boon, MND Mr Allister Winston Yong, SLA Sub-Committee on Entrepreneurship and Internationalisation Mr Ong Ye Kung, PMO Mr Henry Koh, MTI Mr Kelvin Hong, MOH Mr Donald Low, MOF Mr Yeo Kia Thye, MOF Ms Jacqueline Poh, MOF Ms Kathy Lai, IE Singapore Mr Yew Sung Pei, IE Singapore Ms Esther Kam, IE Singapore Ms Amreeta Eng, IE Singapore Mr Wong Peng Wai, EDB Mr James Loong, EDB Ms Low Yen Ling, EDB Mr Steven Tan, SPRING Singapore Sub-Committee on Enhancing Human Capital Mr Lim Chee Hwee, MOE Mr Seah Chye Ann, MOE Ms Elizabeth Quah, MOM Mr David Tan, MOM Ms Kee Ee Wah, MOM Mr Sia Kheng Yok, EDB Ms Leonie Lee, PSD Ms Lim Wan Yong, MTI Ms Natalie Choo, IE Singapore Mr Goh Dan Yang, MOF Human Capital Management Working Group Ms Lim Ching Ching, IE Singapore Ms Kris Loke, MOM Ms Annie Lin, MOM Ms Kee Ee Wah, MOM Ms Yin Tong, MTI Ms Yvonne Tham, MITA Education and Training Working Group Mr Pang Sze Kim, MOM Mr Goh Dan Yang, MOF Globalising Talent Working Group Mr Kevin Chan, MOM Ms Ong Bee Lee, MOM Ms Iris Gam, MOM Ms Ryann Yap, EDB Ms Rita King, IE Singapore Arts, Culture, Sports and Recreation Working Group Mr Khor Kok Wah, MITA Mr Yeo Guan Kiat, MCDS Ms Adeline Kwok, NAC Ms Lim Ming Boon, NAC Ms Faith Chan, NHB Mr Ng Eu Khim, NHB Mr Oh Cheow Sheng, Nparks Mr Gilbert Tan, NParks Sub-Committee on the Manufacturing Sector Mr Tan Choon Shian, EDB Ms Aw Kah Peng, EDB Ms Ngo Hwee Lee, EDB Mr Chua Yong Hwee, EDB Mr Dheeraj Chhabra, EDB Mr Kelvin Wong Wai Hung, EMA Mr Lee Chee Koon, MTI Dr Wong Woon Kwong, A*STAR Mr R. Kumar, Philips Electronics Resource Persons Dr Terence Loke, MTI Dr Beh Swan Gin, EDB Sub-Committee on Service Industries Mr Ng Wai Choong, MTI Ms Jerusha Ang, MTI Mr Bernard Lee, MTI Mr Mak Kien Hui, MTI Ms Teresa Mok, EDB Ms Sin Wun Yi, IDA ICT Working Group Ms Tan Li San, IDA Mr Ng Cher Pong, MITA Mr Quek Swee Kuan, EDB Ms Yuvarani Thenavagelu, SBA Mr Chng Ken-Wei, IDA Mr Simon Lim, EDB Mr Hooi Wai Yean, EDA Mr Low Aik Lim, IDA Ms June Koh, IDA Mr Luke Chen, IDA Ms Karen Tan, IDA Mr Ong Tong San, IDA Ms Katy Tan, IDA Mr Rickson Pang, IDA Mr Liau Chie Kiong, IDA Mr Tan Teck Sim, IDA Education Working Group Mr Kenneth Tan, EDB Ms Phoon Lee Chaeng, MOE Mr Jonathan Kua, EDB Mr Chan Mun Wei, EDB Ms Rebecca Chua, MOE Ms Cindy Koh, EDB Mr Tan Beng Ti, EDB Healthcare Services Working Group Dr Beh Swan Gin, EDB Mrs Phoon Chew Ping, MOH Ms Loh Chin Siew, EDB Ms Lynette Lee, EDB Ms Shirley Loo, EDB Mr Han Kok Juan, MOH Mr Lawrence Lim, Raffles Hospital Mr David Lee, Raffles Medical Group Tourism Working Group Mr Gerald Lee, STB Ms Yeow Ju Li, STB Ms Chew Boon Heang, STB Ms Elaine Lim, STB Ms Adeline Keh, STB Mr Colin Liaw, STB Ms Angie Gan, STB Mr Teo Eng Cheong, MCDS Ms Jow Lee Ying, EDB Ms Christine Cheong, STB Ms Grace Lu, STB Ms Melissa Ow, STB Ms Brenda Ng, STB Mr Loh Yoon Ping. STB Mr Alan Tan, STB Mr Gevin Png, STB Ms Jacqueline Tan, EDB Mr Low Wing Hong, Kay Hian Holdings Financial Services Working Group Mr Edgar Teo, MAS Mr Adrian Chua, MAS Mr Paul Chung, MAS Ms Sandy Ho, MAS Ms Alison Lim, MAS Mr Gary Tan, MAS Ms Irene Yeo, EDB Trading, Logistics and Engineering Services Working Group Ms Tan Beng Tee, IE Singapore Ms Wan Sze Mei, IE Singapore Ms Angeline Chan, IE Singapore Ms Ng Sim Yee, IE Singapore Ms Gina Kek, IE Singapore Ms Barbara Chng, IE Singapore Ms Jennifer Yau, IE Singapore Mr Hoo Hoe Keat. IE Singapore Ms Yong Hsin Ann, IE Singapore Ms Baani Amrita, IE Singapore Mr Chang Chin Nam, EDB Mr Kelvin Wong, EDB Mr Chong Chan Vee, EDB Mr Law Tat Win, EDB Mr Albert Lim, EDB Ms Lee Hwei Yi, EDB Mr Leslie Chong, IE Singapore Mr Cheang Kok Yun, IE Singapore Legal Services Working Group Mr Soh Tze Bian, AGC Ms Sharon Ong, AGC Creative Industries Working Group Ms Toh Kai Ling, MITA Mr Ong Kong Hong, MITA Ms Valerie Cheng, SBA Ms Yvonne Tham, MITA Ms Leonie Lee, MITA Sub-Committee on Domestic Enterprises Mr Loh Kok Choy, PSB Mr Kevin Shum, MOM Mr Leong Wai Mun, MOM Ms Carolyn Neo, IE Singapore Mr Addison Goh, STB Mr Edwin Ho, JTC Mr Kenneth Sim, MTI Mr Daryl Khoo, EDB Mr Lim Choon, EPC Ms Jan Tan, EPC Mr Philip Teo, EPC Mr Raymond Yoong, HDB Mr Felix Loh, MND Sub-Committee on Dealing with the Impact of Economic Restructuring Mr Chan Heng Kee, MOM Mr Clarence Tang, MOM Mr Kevin Shum, MOM Mr Laurence Lien, MCDS Ms Liza Goh, MCDS Ms Chee Liee Chin, MCDS Mr Tan Wei Kiat, EDB Mr Calvin Phua, MOE Mr Paul Sum, SPRING Singapore Ms Elizabeth Chang, SPRING Singapore