Download Concept Analysis Diagram

Concept Analysis Diagram - Communication
Nursing Practice
 Directed toward what contributes to a normal concept and is thereby related to all factors
involved in or with the concept. Not always needed to have a normal outcome.
Attributes
 Defining characteristics of the concept
 What property, quality, or data must be present for the concept to exist
Antecedents
 What precedes the concept for it to exist
 Events or incidents that must happen before the concept
Consequences
 Untoward events or outcomes that occur due to malfunction within the concept
 Positive events or outcomes that occur due to proper functioning within the concept
Interrelated Concept
 Concepts which can affect change in the other
 Concepts which work together to ensure a normal process
 Concepts which if depleted or impaired can cause a negative consequence in the other
Sub-Concept
 Critical components of major concept
Nursing Practice
Attributes
Encoding & Decoding
of Messages
Safety
Comfort
Teamwork and
Collaboration
Coping
Professionalism
Interrelated
Concepts
Interpersonal
Relationships
Mood & Affect
Antecedents
Cognition
Intact Nervous System
Intact Interpretation
Perceptions
Human
Development
Communication
The process of interaction
between people where
symbols are used to
create, exchange, and
interpret messages about
ideas, emotions and
mind-states. (G)
PatientCentered Care
Consequences
(Outcomes)
Frustration
Anger
Negative
Patient Advocacy
Process
Sub Concepts
Patient
Satisfaction
Four Levels of
Communication
Positive
Miscommunication
Improved Outcomes
Verbal, Nonverbal,
Meta-communication
Documentation
Nontherapeutic
Response by Nurse
Reporting
Patient Education
Shared Meaning
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© 2015, Texas CBC Consortium. All Rights Reserved.
Revised 6.15
Safety Issues
Concept Analysis Diagram - Communication
Explanation of Communication Diagram:
Communication is the process of interaction between people where symbols are used to
create, exchange, and interpret messages about ideas, emotions and mind-states. In order for
communication to occur the following antecedents must be present: cognition, intact nervous
system, intact interpretation and perceptions. The attributes, encoding and decoding of the
message, must occur for the communication concept to exist. The sub-concepts or critical
components of communication include process, four levels of communication, verbal, non
verbal, métacommunication, and documentation.
Interrelated concepts can affect change in the communication process and vice versa. The
concepts that work together to ensure a normal process or if impaired can cause a negative
consequence include: teamwork/collaboration, comfort, professionalism, interpersonal
relationships, mood and affect, and patient-centered care.
Positive outcomes or consequences of communication include patient satisfaction, advocacy,
education, improved outcomes, and shared meaning. Negative outcomes or consequences
include anger and frustration of the patient, nontherapeutic response by nurse, and
miscommunication, which can lead to a safety issue. When nursing interventions are required,
they are focused on enhancing antecedents to allow for optimal measurement of attributes
resulting in positive consequences.
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© 2015, Texas CBC Consortium. All Rights Reserved.
Revised 6.15