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Supporting Our Mission...2012 Donor List “Surely there would be no need of eloquent appeals on behalf of The New York Eye and Ear Infirmary if you could look into the darkness which the blind see and listen to the stillness which the deaf hear.” – Helen Keller, May 12, 1903 $1,000,000+ Moise & Chella Safra $100,000 - $999,999 Anncox Foundation, Inc. The Children’s Hearing Institute The Derfner Foundation William Greene Estate Shelley & Steven Einhorn Marrus Family Foundation The Ambrose Monell Foundation $50,000 - $99,999 Peter & Gretchen Crowley New York Eye & Ear Infirmary Department of Otolaryngology New York Eye & Ear Ophthalmology Associates PC $25,000 - $49,999 Joseph M. Cohen The Walt Disney Company Sam Friedlander Irrevocable Trust The Goldstein Family Foundation Sheldon & Judith Gordon Estate of William G. Greene Barbara & Sorrell Mathes Edward & Sara Anne Nowak Dottie & Martin Payson Gloria Rubin Gordon & Silber Gregory Packaging, Inc. Milton Gumowitz James & Cynthia Kempner Herbert & Deborah Krasnow Stanley & Carol Levy Leo Levy Unitrust Jeffrey Liebmann, MD Donald Lundquist Brian McGuinness, MD Milbank Foundation for Rehabilitation MTBC New York Medical College Ophthalmic Consultants PC Elaine & Simon Parisier, MD Susan & Alan Pearce Mark Persky, MD Aryeh L. Pollack, MD Robert Ritch, MD J. Robert Rosenthal, MD & Gladys Rosenthal Charles & Mildred Schnurmacher Foundation Lary & Jacqueline Stromfeld Frank Tortorici ZeaVision LLC Carl Zeiss Meditec, Inc. $10,000 - $24,999 $2,500 – $4,999 Abbott Medical Optics Ralph & Sylvia Ablon Alcon Labs, Inc. Nicholas J. Barna, MD Edith C. Blum Foundation, Inc. The Bodman Foundation William & Patricia Caffray Brian Campolattaro, MD John K. Castle Continuum Health Partners, Inc. Joseph P. Corcoran Aida Dishman The Ettinger Foundation Paul T. Finger, MD Michael Freedman Peter & Barrett Frelinghuysen Milton & Anne Gumowitz Walter Haydock The Hugoton Foundation Thomas & Kathryn Kempner Barry Konig Samuel C. Lo, MD Richard James Mackool, MD & Richard Jonathan Mackool, MD New York Medical College Pediatric Ophthalmology of New York, PC Martin Richards Stimson Schantz, MD Uri Shabto, MD Beth & David Shaw TD Bank Alan E. Uliss, MD Joseph B. Walsh, MD Wise Family Foundation John Aljian, MD & Sylvie Aljian, MD Rudrani Banik, MD Empire General Contracting Eye Institute of New York Peter Frelinghuysen The Frelinghuysen Foundation Locke Lord Bissell & Liddell LLP Mark & Gail Maiolo Michael Marmon Steven McCormick, MD The Mnuchin Foundation Thomas O. Muldoon, MD David B. Nelson, MD Perkins Eastman Architects, P.C. Joy & Philip Pravda Professional Claims Bureau, Inc Show Chwan Health Care System of Taiwan Glenn Silbert, MD SLR Ophthalmology Martha Washington Straus, Harry H. Straus Foundation Sundheimer Foundation $5,000 - $9,999 The Jorge N. Buxton, MD Microsurgical Education Foundation Brian Campolattaro, MD East Manhattan Anesthesia Partners John Gillen Glaucoma Associates Peter & Gail Goltra $1,000 - $2,499 David Abramson, MD David Ahn Ralph Andrew The Asbestos Contractor, Inc. Francis M. Austin Jr. Kevin Beiner Rodney B. Berens Berkeley Research Group LLC Melvyn Bert, MD Steven Bodine, MD Carol Bohdan & Robb High James & Ruth Burris Bryan Cave Lucien Cesiano, MD Richard E. Charney, MD Compass Group Sean & Emma Culbert Katherine & Warren Culver, MD Robert Della Rocca, MD The Walt Disney Company Foundation Claude Douge, MD Brian Eller Editha Esquieres, RN The Family School Elliott Feinman, MD Susanne & Kenneth Felder, MD Charles Figliozzi Allan Fine George Fox Phyllis R. Galst Garfunkel Wild Wendy & Mark Goldstein, MD David Gorman, MD Douglas & Pam Grayson Elisabeth Hall, MD Hamilton Cavanaugh & Associates Lenore Hecht Lydia Heller Marc Horowitz, MD Pliny Jewell IV Robert Josephberg, MD Kenneth Juechter, MD John Khadem, MD Steven Koenig, MD Margaret & Thomas Kohl Korn Ferry Andrea Theodore Kove Mark Kupersmith, MD The Kurzman Fund Roger S. Lash, MD Susan & Solomon Liebowitz, MD Michael Marmon Navin Mehta, MD Seth Meskin, MD Mike Miron, MD Bruce Moskowitz, MD Richard Najac, MD Kenneth & Michele Newman Omni Eye Surgical Pannonia Foundation Albert & Audrey Pekelney Jane Poole Proskauer Rose LLP Regeneron Pharmaceuticals Regent Surgical Management LLC Cary & Randy Repka Nina & John Richter Janet Roen, MD Felicia Rosacker-Rivera Gail & Elihu Rose Harvey Rosenblum, MD Jeanne Rosenthal, MD & Perry Lengton RTR Financial Services, Inc. Roger Sachs, MD John Seedor, MD Joanne & Richard Segal Gerald Shepps, MD Mark Sirota, MD Jeffrey & Helene Slocum David Soltanpour, MD Michael Sugermen Synergetics Sonja Tennaro, RN, EdD Jean Thomas Verapon Towannasut, MD Tritech Healthcare Management VCC, Inc. Sandra & Alan Weseley, MD Arnold Yagoda, MD Amy & Steven Zabin, MD Gerald Zaidman, MD Zoc Doc $250 - $999 EEmmanuel E. Almeda, Jr, MD Aztec Medical Products Jessica Barest, MD Gaetano Barile, MD Will & Elena Barnet Simcha Ben-David, MD Joseph Benevento, MD Vincent Benintende Berger & Solomon, Inc. Diane & Daniel Berinstein, MD Alessandra Bertolucci, MD Dorrie & Norman Blatt Robert Block, MD & Christine Conachio, MD Michael Blumstein Steven Bodine, MD Gail & Paul Bork John G. Bortz, MD Neil Botwinoff Aysenil & Philip Brittan Bruce & Anita Brown Lance H. Brown, MD Buxton Eye Surgical, PC Gertrudes C. Cabacungan, RN Anne C. Cahalan Cammack LaRhette Consulting Ronald Caronia, MD Dr. & Mrs Francis Cangemi Mary T. Cavanaugh James Cox Chambers Kenneth Cohen & Sara Shipmann Nancy Coles, MD Robert Cykiert, MD William David & Judith Miles Mary Davidian, MD Alan Dayan, MD Jose J. de la Cruz Dr & Mrs Louis DelGuercio Denver Investment Advisors LLC Jack M. Dodick, MD Vatsal Doshi Stephen Downes Alan Epstein Cara & Allan Farquhar, MD Susan B. Fowler, RN Donald Fox, MD Shirley & Seymour Fradin, MD Peter & Barrett Frelinghuysen Dorothy Friedberg, MD William Frishman, MD Ruth Fromm Louis Fusco Fusion Medical Products Gregory Gallousis, MD Jay M. Galst, MD Barbara Gartner Helga Gentile, DDS & Ronald Gentile, MD John Gillen Ronald Glatzer David Goldberg Leonard & Constance Goodman B. David Gorman Cono Grasso, MD Kevin Greenidge, MD (Eye Physicians of Pinellas) Leslie Gruss Deborah Guthrie, MD Debra Hallgren-Benson Richard Hardaway Noga Harizman, MD Barbara Hayward Allen Herskowitz Harry Hinson Ira R. Hoffman, MD & Ruth W. Hoffman, MD Marc Horowitz, MD Nancy & George Howard, MD Steven Hootkin Rita Hughes D.H.-Kauffmann Jokl, MD Bernard Kabakow, MD Mary Kavanaugh Stephen Kelly, MD D. McWilliams & Judith Kessler Robert J. Klimek, MD Linda Klingos Steven Koenig, MD Herbert & Deborah Krasnow Martha N. Krenn, MD Leigh Lachman, MD Daniel Laroche, MD Paul Latkany, MD Robert Latkany, MD Paul Lee, MD Solomon Lerner Paul & Carolyn Lichter Richard Dean Lisman, MD Eric & Stephanie Lobignat Clyde Locke, MD Luntz Family Foundation Ellen & Gregory Maddock Michael Maley, MD Dr & Mrs Sid Mandelbaum Francis Manopoli, MD Kira Manusis, MD Sheila Margolis, MD Gene Marrano R. Donald McCarter John McDermott, MD Patricia McElhone James McGroarty, MD Brian McGuiness, MD The Reverend Andrew C. Mead Judith Meehan & Rory Deutsch Teresa Melhado William & Judith Miles Amy & William Miller Samuel Miller, MD Mindray North America Ray & Marianne Minicus Marcelle Morcos, MD Morgan Stanley Smith Barney LLC Dr & Mrs Donald Morris Georgina Morrison Leonard Morrow James & Pamela Morton Kenneth Mountcastle MRA Physicians Richard Najac, MD Josh Needleman Racia Jame Newman Seiko & Robert Newman, MD Nielsen & Associates Fredda & Jeffrey Nightingale, MD Nouveau Elevator Industries, Inc Boris Ovodenko, MD Samuel Packer, MD Anthony Panarelli, MD Joel & Barbara Papernik, MD Jaie Parekh, MD & Swati Parekh, MD Melissa Pashkow, MD & Andrew Seidenfeld, MD Eligio Petrelli, MD Phoenix Medcom, Inc. Steven Plotycia, Jr Bruce Posner Quality Billing Service, Inc. Tal Raviv, MD Harsha Reddy, MD Rudolph Robinson Dolly & Richard Rosen, MD Robert and Dale Rosen Charitable Foundation Steven E. Rosenberg, MD Robert Rosenstock Kenneth Rosenthal, MD Dawn Rush, MD C. Michael Samson, MD & Rose-Vay Luong Ly, MD Jean E. Savage Rachelle Savitt Daniel P. Schaefer, MD William M. Schiff, MD Peter Schleger Eleanor Schleider Edwin Schottenstein, MD Leonard Settembrini Sr. & Leonard Settembrini Jr. Janet & Sansar Sharma, MD Judge Burton & Lila Sherman Mitsugu Shimmyo, MD Sidley Austin Maria & Paul Sidoti, MD David Soltanpour, MD Dr & Mrs Ivicos Sotirakis Thomas & Deanne Spoor Niel J. Squillante, MD Margot & Howard Steinberg Hume Steyer Barbara Straub, RN Michael Strauss, MD Anthony Terraciano, MD Mr & Mrs Dean Thacker Linda M. Tomasello Dr & Mrs Harvey Topilow Albert Totah Theresa Tretter, MD Ira J. Udell, MD Dr & Mrs Spero Vozeolas Andrew Wallach Seth Walworth Thaddeus Wandel, MD Frederick M. Wang, MD Scott Weissman, MD Angie Wen, MD Western Standard Julie Weyne Dr & Mrs Daniel Will H. Jay Wisnicki, MD Raymond Wong, MD Donald Wood-Smith, MD Lawrence Yannuzzi Richard Young, MD Amy & Steve Zabin, MD Jeffrey Zauderer, MD John Zieman Matthew Zuckerbrawn 2012 Annual Report of The New York Eye and Ear Infirmary EXCELLENCE IN SPECIALTY CARE Sorrell M. Mathes, Chairman D. McWilliams Kessler, President and CEO Maintaining Medical Excellence Expanding Community Satellites ■ Named once again by US News & World Report as one of “America’s Best Hospitals,” as well as one of the top hospitals in the New York Metro area. ■ Highlighted in Castle Connolly “Top Doctors” Guide and New York magazine’s “Best Doctors.” ■ Maintained prestigious Magnet Recognition status for NYEE nursing staff. ■ Successfully passed Joint Commission Triennial Survey. ■ Cited by American Association of Eye & Ear Centers of Excellence (AAEECE) benchmarking studies, showing that NYEE provides cost-effective quality patient care. ■ NYEE Eye Trauma Center continued to treat more emergency eye cases than any other facility in New York, serving with excellence as the Eye Injury Registry of the State of New York and member of the U.S. Eye Injury Registry. ■ Activated vigorous plan for creation of Ambulatory Surgery Centers (ASC) including construction of a joint venture between NYEE, surgeons and an ASC development and management firm, to open 2013 in Bayside Queens. Filed Certificate of Need (CON) applications for two NYEE start-up, joint venture ASCs, one in the Bronx and one in Manhattan. Also planned two other ASCs for Brooklyn and Queens. Syndications are nearly completed for both and CONs will be filed first quarter 2013. Several other ASC initiatives are in developmental stages in other geographic markets. ■ Initiated planning for four new NYEE physician satellite offices, slated to open in 2013. Locations include Bay Ridge, Upper West Side, Bayside and Astoria. Intensifying Research Capabilities ■ Continued growth across all core specialties of full-time faculty, employed physicians and voluntary attendings, adding six full time faculty, six employed physicians and 48 voluntary attendings. ■ Following a national search, named new Chair of our Department of Otolaryngology-Head & Neck Surgery; and initiated national search for new Chair of Ophthalmology. ■ Increased number of nationally certified nurses. ■ Established The Clinical Research Consortium at NYEE in conjunction with Bausch & Lomb, to provide a platform for introduction of new pharmaceuticals into clinical development and encourage NYEE Ophthalmologists to participate in sponsored research opportunities. ■ Gained $1M funding support for our investigation into the causes and potential treatment for exfoliation syndrome, a leading cause of glaucoma, and six-figure support for the Ocular Imaging Project we are conducting in association with the Eye Institute of the Medical College of Wisconsin. ■ Received prestigious selection as clinical trial site by Diabetic Retinopathy Clinical Research Network of the National Eye Institute to study growing epidemic of diabetes-related eye disease. Growing Patient Care Services and Revenues Advancing Physician Teaching and Education ■ Maintained strong surgical volume with 31,132 cases, including laser. (If not for the impact of super storm “Sandy,” 2011 total of 31,544 cases would have been surpassed.) Also served 126,202 total out-patient clinic visits, including a large number of New York’s under-insured from diverse communities across the five boroughs. ■ Furthered positive trend of last four years by enhancing New York Eye and Ear’s financial stability-- increasing revenue growth by 59% and cash flow by $18 million, maximizing reimbursement, and reducing outstanding receivables. ■ Teamed with Partners in Care to enhance patient experience by providing escort service to ensure patients arrive home safely post-surgery. ■ NYEE internationally-recognized physician training programs graduated 25 Residents and Fellows in Ophthalmology, Otolaryngology and Plastic/Reconstructive Surgery. ■ Continued tradition of training one of the largest numbers of international eye fellows of any medical center in the world. ■ NYEE’s Institute for Continuing Medical Education accredited and conducted 34 continuing medical education activities, nearly three times as many as 2011. ■ Took leading role in a variety of international medical conferences, including 15th annual University of Sao Paulo Ophthalmology Congress, with 3000 attendees. Enhancing Outstanding Medical Staff Investing in our Primary Facilities ■ Opened new 3,600 square feet Perianesthesia Care Unit (PACU) on time/on budget and continued next phase of surgical suite initiative with anticipated opening of two new ORs in 2013. ■ Renovated private Delafield Rooms, upgraded 7th Floor, Ambulatory Clinics, and 5th Floor Waiting area, and finalized plans for major renovation of the 9th floor Pediatrics Unit. ■ Completed purchase and installation of newest state-of-the art ophthalmology ceiling-mounted microscopes in all 12 ophthalmology operating rooms, and installed BSL-2 laminar flow hood in Microbiology for use in primary inoculation and subculture of samples. ■ Initiated hospital-wide computer system upgrade. Raising Awareness about Eye and Ear Health ■ Conducted National Public Service Campaign focusing on issue of hearing loss featuring entertainers Chris Botti and Sting in a Public Service Announcement that aired 3,000 times on TV stations across country, viewed 6,500 times on YouTube, and played in 2,000 NYC taxi cabs. PSA also generated 5,000 “likes” on Facebook; and extensive media coverage. The campaign also launched NYEE’s new educational website and Facebook presence dedicated to hearing loss. ■ Conducted multiple on-site screenings and participation in health and wellness days at major corporate entities to develop and cultivate new and existing referral sources for our Faculty Practice Plans (FPPs) and satellite offices. ■ Enhanced NYEE partnership with The Recording Academy/MusiCares, providing 4th annual free voice screening on World Voice Day, and enhancing our Voice & Swallowing Institute as preferred provider of vocal health services to MusiCares members. ■ Launched the Continuum Otolaryngology service line joint marketing initiatives among NYEE, BIMC and SLR, including development of a website along with disease-specific patient interest videos featuring CHP Otolaryngologists on YouTube. Easing Access for Patients and Referrers ■ Substantially increased the quantity and quality of physician referrals through licensing of ZocDoc, offering online appointments and 24/7 ability for prospective patients to search for physicians by different parameters including type and level of insurance participation. ■ Continued radio/banner advertising on WCBS-AM, WINS and cbslocal.com for the Ear Institute, Eye and ENT services. Initial campaign realized more than 1,600 click-throughs and increased online appointments by 78%, representing an increase from 763 to 1,357 appointments per month. ■ Organized more than 50,000 pieces of direct mail and other advertising for the FPPs and satellite network targeting over a dozen specialties and primary care physicians in the tri-state area. Enhancing Global Alliances ■ Hosted visits, lectures, courses, observerships and Grand Rounds by foreign medical experts, including individuals and delegations from Saudi Arabia and Italy, and from Show Chwan Memorial Hospital, our “sister institution” in Taiwan. ■ Conducted medical missions to underserved countries, including annual missions to Dominican Republic and Zambia. Also conducted a mission to Kenya to perform thyroid surgery and another to Georgia on the Black Sea on behalf of children with facial deformities. ■ In aftermath of super storm Sandy, while our neighbor institution NYU-Langone Medical Center remained closed, we welcomed NYU surgeons into our operating rooms to accommodate urgent surgical needs of patients. Widening Culture of Philanthropy ■ Enhanced NYEE philanthropic outreach to achieve strong fundraising year, increasing number of donors by nearly fifty percent. ■ Grew NYEE endowed fund program, including expansion of The James Cox Chambers Glaucoma Research & Education Fund. ■ Broadened philanthropic support for Surgical Suite Initiative among (77) Founding Benefactors. The New York Eye and Ear Infirmary Financial Information For the Years Ended December 31, 2007 through 2012 (in thousands of dollars) 2012 2011 2010 2009 2008 2007 $ 152,839* $ 136,671* $ 120,121 $ 113,364 $ 101,193 $ 93,510 Statement of Operations Total Revenues Total Expenses 139,550 124,674 117,162 113,011 105,608 95,427 Gain (Loss) from Operations $ 13,289 $ 11,997 $ 2,959 $ 353 $ (4,415) $ (1,917) 63% 46% 28% 21% 8% – Revenue Growth Percentage Expense Percentage Surgeries Increase in Surgeries % 91% 91% 98% 100% 104% 102% 28,076 28,329 27,990 26,752 24,748 23,687 -1% 1% 5% 8% 4% – $ 37,531 $ 39,307 $ 29,249 $ 18,047 $ 8,386 $ 17,845 Statement of Financial Position Assets Cash and Investments Patient accounts receivable, net 16,713 13,445 11,708 11,699 12,091 12,926 Other current and non-current assets 73,973 65,979 57,275 55,761 54,408 51,077 $ 128,217 $ 118,731 $ 98,232 $ 85,507 $ 74,885 $ 81,848 45** 39 40 42 49 56 Total Assets Days In Accounts Receivable Liabilities and Net Assets Current liabilities 29,930 $ 27,483 $ 29,732 $ 21,479 $ 14,683 $ 18,727 Pension payable/and 0other non-current liabilities 34,559 40,861 22,577 23,118 33,635 13,203 Total Liabilities 64,489 68,344 52,390 44,597 48,318 31,930 Net Assets Total Liabilties and Net Assets 63,728 50,387 45,923 40,910 26,567 49,918 $ 128,217 $ 118,731 $ 98,232 $ 85,507 $ 74,885 $ 81,848 *2012 & 2011 includes $5.0M and $5.5M respectively, in additional BDCC pools revenue due to a change reimbursement methodology. **Increase in the number of Days in A/R for 2012 was primarily due to process and payment disruptions within various HMOs as a result of Super Storm Sandy. Maintaining Medical Excellence Expanding Community Satellites ■ Named once again by US News & World Report as one of “America’s Best Hospitals,” as well as one of the top hospitals in the New York Metro area. ■ Highlighted in Castle Connolly “Top Doctors” Guide and New York magazine’s “Best Doctors.” ■ Maintained prestigious Magnet Recognition status for NYEE nursing staff. ■ Successfully passed Joint Commission Triennial Survey. ■ Cited by American Association of Eye & Ear Centers of Excellence (AAEECE) benchmarking studies, showing that NYEE provides cost-effective quality patient care. ■ NYEE Eye Trauma Center continued to treat more emergency eye cases than any other facility in New York, serving with excellence as the Eye Injury Registry of the State of New York and member of the U.S. Eye Injury Registry. ■ Activated vigorous plan for creation of Ambulatory Surgery Centers (ASC) including construction of a joint venture between NYEE, surgeons and an ASC development and management firm, to open 2013 in Bayside Queens. Filed Certificate of Need (CON) applications for two NYEE start-up, joint venture ASCs, one in the Bronx and one in Manhattan. Also planned two other ASCs for Brooklyn and Queens. Syndications are nearly completed for both and CONs will be filed first quarter 2013. Several other ASC initiatives are in developmental stages in other geographic markets. ■ Initiated planning for four new NYEE physician satellite offices, slated to open in 2013. Locations include Bay Ridge, Upper West Side, Bayside and Astoria. Intensifying Research Capabilities ■ Continued growth across all core specialties of full-time faculty, employed physicians and voluntary attendings, adding six full time faculty, six employed physicians and 48 voluntary attendings. ■ Following a national search, named new Chair of our Department of Otolaryngology-Head & Neck Surgery; and initiated national search for new Chair of Ophthalmology. ■ Increased number of nationally certified nurses. ■ Established The Clinical Research Consortium at NYEE in conjunction with Bausch & Lomb, to provide a platform for introduction of new pharmaceuticals into clinical development and encourage NYEE Ophthalmologists to participate in sponsored research opportunities. ■ Gained $1M funding support for our investigation into the causes and potential treatment for exfoliation syndrome, a leading cause of glaucoma, and six-figure support for the Ocular Imaging Project we are conducting in association with the Eye Institute of the Medical College of Wisconsin. ■ Received prestigious selection as clinical trial site by Diabetic Retinopathy Clinical Research Network of the National Eye Institute to study growing epidemic of diabetes-related eye disease. Growing Patient Care Services and Revenues Advancing Physician Teaching and Education ■ Maintained strong surgical volume with 31,132 cases, including laser. (If not for the impact of super storm “Sandy,” 2011 total of 31,544 cases would have been surpassed.) Also served 126,202 total out-patient clinic visits, including a large number of New York’s under-insured from diverse communities across the five boroughs. ■ Furthered positive trend of last four years by enhancing New York Eye and Ear’s financial stability-- increasing revenue growth by 59% and cash flow by $18 million, maximizing reimbursement, and reducing outstanding receivables. ■ Teamed with Partners in Care to enhance patient experience by providing escort service to ensure patients arrive home safely post-surgery. ■ NYEE internationally-recognized physician training programs graduated 25 Residents and Fellows in Ophthalmology, Otolaryngology and Plastic/Reconstructive Surgery. ■ Continued tradition of training one of the largest numbers of international eye fellows of any medical center in the world. ■ NYEE’s Institute for Continuing Medical Education accredited and conducted 34 continuing medical education activities, nearly three times as many as 2011. ■ Took leading role in a variety of international medical conferences, including 15th annual University of Sao Paulo Ophthalmology Congress, with 3000 attendees. Enhancing Outstanding Medical Staff Investing in our Primary Facilities ■ Opened new 3,600 square feet Perianesthesia Care Unit (PACU) on time/on budget and continued next phase of surgical suite initiative with anticipated opening of two new ORs in 2013. ■ Renovated private Delafield Rooms, upgraded 7th Floor, Ambulatory Clinics, and 5th Floor Waiting area, and finalized plans for major renovation of the 9th floor Pediatrics Unit. ■ Completed purchase and installation of newest state-of-the art ophthalmology ceiling-mounted microscopes in all 12 ophthalmology operating rooms, and installed BSL-2 laminar flow hood in Microbiology for use in primary inoculation and subculture of samples. ■ Initiated hospital-wide computer system upgrade. Raising Awareness about Eye and Ear Health ■ Conducted National Public Service Campaign focusing on issue of hearing loss featuring entertainers Chris Botti and Sting in a Public Service Announcement that aired 3,000 times on TV stations across country, viewed 6,500 times on YouTube, and played in 2,000 NYC taxi cabs. PSA also generated 5,000 “likes” on Facebook; and extensive media coverage. The campaign also launched NYEE’s new educational website and Facebook presence dedicated to hearing loss. ■ Conducted multiple on-site screenings and participation in health and wellness days at major corporate entities to develop and cultivate new and existing referral sources for our Faculty Practice Plans (FPPs) and satellite offices. ■ Enhanced NYEE partnership with The Recording Academy/MusiCares, providing 4th annual free voice screening on World Voice Day, and enhancing our Voice & Swallowing Institute as preferred provider of vocal health services to MusiCares members. ■ Launched the Continuum Otolaryngology service line joint marketing initiatives among NYEE, BIMC and SLR, including development of a website along with disease-specific patient interest videos featuring CHP Otolaryngologists on YouTube. Easing Access for Patients and Referrers ■ Substantially increased the quantity and quality of physician referrals through licensing of ZocDoc, offering online appointments and 24/7 ability for prospective patients to search for physicians by different parameters including type and level of insurance participation. ■ Continued radio/banner advertising on WCBS-AM, WINS and cbslocal.com for the Ear Institute, Eye and ENT services. Initial campaign realized more than 1,600 click-throughs and increased online appointments by 78%, representing an increase from 763 to 1,357 appointments per month. ■ Organized more than 50,000 pieces of direct mail and other advertising for the FPPs and satellite network targeting over a dozen specialties and primary care physicians in the tri-state area. Enhancing Global Alliances ■ Hosted visits, lectures, courses, observerships and Grand Rounds by foreign medical experts, including individuals and delegations from Saudi Arabia and Italy, and from Show Chwan Memorial Hospital, our “sister institution” in Taiwan. ■ Conducted medical missions to underserved countries, including annual missions to Dominican Republic and Zambia. Also conducted a mission to Kenya to perform thyroid surgery and another to Georgia on the Black Sea on behalf of children with facial deformities. ■ In aftermath of super storm Sandy, while our neighbor institution NYU-Langone Medical Center remained closed, we welcomed NYU surgeons into our operating rooms to accommodate urgent surgical needs of patients. Widening Culture of Philanthropy ■ Enhanced NYEE philanthropic outreach to achieve strong fundraising year, increasing number of donors by nearly fifty percent. ■ Grew NYEE endowed fund program, including expansion of The James Cox Chambers Glaucoma Research & Education Fund. ■ Broadened philanthropic support for Surgical Suite Initiative among (77) Founding Benefactors. The New York Eye and Ear Infirmary Financial Information For the Years Ended December 31, 2007 through 2012 (in thousands of dollars) 2012 2011 2010 2009 2008 2007 $ 152,839* $ 136,671* $ 120,121 $ 113,364 $ 101,193 $ 93,510 Statement of Operations Total Revenues Total Expenses 139,550 124,674 117,162 113,011 105,608 95,427 Gain (Loss) from Operations $ 13,289 $ 11,997 $ 2,959 $ 353 $ (4,415) $ (1,917) 63% 46% 28% 21% 8% – Revenue Growth Percentage Expense Percentage Surgeries Increase in Surgeries % 91% 91% 98% 100% 104% 102% 28,076 28,329 27,990 26,752 24,748 23,687 -1% 1% 5% 8% 4% – $ 37,531 $ 39,307 $ 29,249 $ 18,047 $ 8,386 $ 17,845 Statement of Financial Position Assets Cash and Investments Patient accounts receivable, net 16,713 13,445 11,708 11,699 12,091 12,926 Other current and non-current assets 73,973 65,979 57,275 55,761 54,408 51,077 $ 128,217 $ 118,731 $ 98,232 $ 85,507 $ 74,885 $ 81,848 45** 39 40 42 49 56 Total Assets Days In Accounts Receivable Liabilities and Net Assets Current liabilities 29,930 $ 27,483 $ 29,732 $ 21,479 $ 14,683 $ 18,727 Pension payable/and 0other non-current liabilities 34,559 40,861 22,577 23,118 33,635 13,203 Total Liabilities 64,489 68,344 52,390 44,597 48,318 31,930 Net Assets Total Liabilties and Net Assets 63,728 50,387 45,923 40,910 26,567 49,918 $ 128,217 $ 118,731 $ 98,232 $ 85,507 $ 74,885 $ 81,848 *2012 & 2011 includes $5.0M and $5.5M respectively, in additional BDCC pools revenue due to a change reimbursement methodology. **Increase in the number of Days in A/R for 2012 was primarily due to process and payment disruptions within various HMOs as a result of Super Storm Sandy. Supporting Our Mission...2012 Donor List “Surely there would be no need of eloquent appeals on behalf of The New York Eye and Ear Infirmary if you could look into the darkness which the blind see and listen to the stillness which the deaf hear.” – Helen Keller, May 12, 1903 $1,000,000+ Moise & Chella Safra $100,000 - $999,999 Anncox Foundation, Inc. The Children’s Hearing Institute The Derfner Foundation William Greene Estate Shelley & Steven Einhorn Marrus Family Foundation The Ambrose Monell Foundation $50,000 - $99,999 Peter & Gretchen Crowley New York Eye & Ear Infirmary Department of Otolaryngology New York Eye & Ear Ophthalmology Associates PC $25,000 - $49,999 Joseph M. Cohen The Walt Disney Company Sam Friedlander Irrevocable Trust The Goldstein Family Foundation Sheldon & Judith Gordon Estate of William G. Greene Barbara & Sorrell Mathes Edward & Sara Anne Nowak Dottie & Martin Payson Gloria Rubin Gordon & Silber Gregory Packaging, Inc. Milton Gumowitz James & Cynthia Kempner Herbert & Deborah Krasnow Stanley & Carol Levy Leo Levy Unitrust Jeffrey Liebmann, MD Donald Lundquist Brian McGuinness, MD Milbank Foundation for Rehabilitation MTBC New York Medical College Ophthalmic Consultants PC Elaine & Simon Parisier, MD Susan & Alan Pearce Mark Persky, MD Aryeh L. Pollack, MD Robert Ritch, MD J. Robert Rosenthal, MD & Gladys Rosenthal Charles & Mildred Schnurmacher Foundation Lary & Jacqueline Stromfeld Frank Tortorici ZeaVision LLC Carl Zeiss Meditec, Inc. $10,000 - $24,999 $2,500 – $4,999 Abbott Medical Optics Ralph & Sylvia Ablon Alcon Labs, Inc. Nicholas J. Barna, MD Edith C. Blum Foundation, Inc. The Bodman Foundation William & Patricia Caffray Brian Campolattaro, MD John K. Castle Continuum Health Partners, Inc. Joseph P. Corcoran Aida Dishman The Ettinger Foundation Paul T. Finger, MD Michael Freedman Peter & Barrett Frelinghuysen Milton & Anne Gumowitz Walter Haydock The Hugoton Foundation Thomas & Kathryn Kempner Barry Konig Samuel C. Lo, MD Richard James Mackool, MD & Richard Jonathan Mackool, MD New York Medical College Pediatric Ophthalmology of New York, PC Martin Richards Stimson Schantz, MD Uri Shabto, MD Beth & David Shaw TD Bank Alan E. Uliss, MD Joseph B. Walsh, MD Wise Family Foundation John Aljian, MD & Sylvie Aljian, MD Rudrani Banik, MD Empire General Contracting Eye Institute of New York Peter Frelinghuysen The Frelinghuysen Foundation Locke Lord Bissell & Liddell LLP Mark & Gail Maiolo Michael Marmon Steven McCormick, MD The Mnuchin Foundation Thomas O. Muldoon, MD David B. Nelson, MD Perkins Eastman Architects, P.C. Joy & Philip Pravda Professional Claims Bureau, Inc Show Chwan Health Care System of Taiwan Glenn Silbert, MD SLR Ophthalmology Martha Washington Straus, Harry H. Straus Foundation Sundheimer Foundation $5,000 - $9,999 The Jorge N. Buxton, MD Microsurgical Education Foundation Brian Campolattaro, MD East Manhattan Anesthesia Partners John Gillen Glaucoma Associates Peter & Gail Goltra $1,000 - $2,499 David Abramson, MD David Ahn Ralph Andrew The Asbestos Contractor, Inc. Francis M. Austin Jr. Kevin Beiner Rodney B. Berens Berkeley Research Group LLC Melvyn Bert, MD Steven Bodine, MD Carol Bohdan & Robb High James & Ruth Burris Bryan Cave Lucien Cesiano, MD Richard E. Charney, MD Compass Group Sean & Emma Culbert Katherine & Warren Culver, MD Robert Della Rocca, MD The Walt Disney Company Foundation Claude Douge, MD Brian Eller Editha Esquieres, RN The Family School Elliott Feinman, MD Susanne & Kenneth Felder, MD Charles Figliozzi Allan Fine George Fox Phyllis R. Galst Garfunkel Wild Wendy & Mark Goldstein, MD David Gorman, MD Douglas & Pam Grayson Elisabeth Hall, MD Hamilton Cavanaugh & Associates Lenore Hecht Lydia Heller Marc Horowitz, MD Pliny Jewell IV Robert Josephberg, MD Kenneth Juechter, MD John Khadem, MD Steven Koenig, MD Margaret & Thomas Kohl Korn Ferry Andrea Theodore Kove Mark Kupersmith, MD The Kurzman Fund Roger S. Lash, MD Susan & Solomon Liebowitz, MD Michael Marmon Navin Mehta, MD Seth Meskin, MD Mike Miron, MD Bruce Moskowitz, MD Richard Najac, MD Kenneth & Michele Newman Omni Eye Surgical Pannonia Foundation Albert & Audrey Pekelney Jane Poole Proskauer Rose LLP Regeneron Pharmaceuticals Regent Surgical Management LLC Cary & Randy Repka Nina & John Richter Janet Roen, MD Felicia Rosacker-Rivera Gail & Elihu Rose Harvey Rosenblum, MD Jeanne Rosenthal, MD & Perry Lengton RTR Financial Services, Inc. Roger Sachs, MD John Seedor, MD Joanne & Richard Segal Gerald Shepps, MD Mark Sirota, MD Jeffrey & Helene Slocum David Soltanpour, MD Michael Sugermen Synergetics Sonja Tennaro, RN, EdD Jean Thomas Verapon Towannasut, MD Tritech Healthcare Management VCC, Inc. Sandra & Alan Weseley, MD Arnold Yagoda, MD Amy & Steven Zabin, MD Gerald Zaidman, MD Zoc Doc $250 - $999 EEmmanuel E. Almeda, Jr, MD Aztec Medical Products Jessica Barest, MD Gaetano Barile, MD Will & Elena Barnet Simcha Ben-David, MD Joseph Benevento, MD Vincent Benintende Berger & Solomon, Inc. Diane & Daniel Berinstein, MD Alessandra Bertolucci, MD Dorrie & Norman Blatt Robert Block, MD & Christine Conachio, MD Michael Blumstein Steven Bodine, MD Gail & Paul Bork John G. Bortz, MD Neil Botwinoff Aysenil & Philip Brittan Bruce & Anita Brown Lance H. Brown, MD Buxton Eye Surgical, PC Gertrudes C. Cabacungan, RN Anne C. Cahalan Cammack LaRhette Consulting Ronald Caronia, MD Dr. & Mrs Francis Cangemi Mary T. Cavanaugh James Cox Chambers Kenneth Cohen & Sara Shipmann Nancy Coles, MD Robert Cykiert, MD William David & Judith Miles Mary Davidian, MD Alan Dayan, MD Jose J. de la Cruz Dr & Mrs Louis DelGuercio Denver Investment Advisors LLC Jack M. Dodick, MD Vatsal Doshi Stephen Downes Alan Epstein Cara & Allan Farquhar, MD Susan B. Fowler, RN Donald Fox, MD Shirley & Seymour Fradin, MD Peter & Barrett Frelinghuysen Dorothy Friedberg, MD William Frishman, MD Ruth Fromm Louis Fusco Fusion Medical Products Gregory Gallousis, MD Jay M. Galst, MD Barbara Gartner Helga Gentile, DDS & Ronald Gentile, MD John Gillen Ronald Glatzer David Goldberg Leonard & Constance Goodman B. David Gorman Cono Grasso, MD Kevin Greenidge, MD (Eye Physicians of Pinellas) Leslie Gruss Deborah Guthrie, MD Debra Hallgren-Benson Richard Hardaway Noga Harizman, MD Barbara Hayward Allen Herskowitz Harry Hinson Ira R. Hoffman, MD & Ruth W. Hoffman, MD Marc Horowitz, MD Nancy & George Howard, MD Steven Hootkin Rita Hughes D.H.-Kauffmann Jokl, MD Bernard Kabakow, MD Mary Kavanaugh Stephen Kelly, MD D. McWilliams & Judith Kessler Robert J. Klimek, MD Linda Klingos Steven Koenig, MD Herbert & Deborah Krasnow Martha N. Krenn, MD Leigh Lachman, MD Daniel Laroche, MD Paul Latkany, MD Robert Latkany, MD Paul Lee, MD Solomon Lerner Paul & Carolyn Lichter Richard Dean Lisman, MD Eric & Stephanie Lobignat Clyde Locke, MD Luntz Family Foundation Ellen & Gregory Maddock Michael Maley, MD Dr & Mrs Sid Mandelbaum Francis Manopoli, MD Kira Manusis, MD Sheila Margolis, MD Gene Marrano R. Donald McCarter John McDermott, MD Patricia McElhone James McGroarty, MD Brian McGuiness, MD The Reverend Andrew C. Mead Judith Meehan & Rory Deutsch Teresa Melhado William & Judith Miles Amy & William Miller Samuel Miller, MD Mindray North America Ray & Marianne Minicus Marcelle Morcos, MD Morgan Stanley Smith Barney LLC Dr & Mrs Donald Morris Georgina Morrison Leonard Morrow James & Pamela Morton Kenneth Mountcastle MRA Physicians Richard Najac, MD Josh Needleman Racia Jame Newman Seiko & Robert Newman, MD Nielsen & Associates Fredda & Jeffrey Nightingale, MD Nouveau Elevator Industries, Inc Boris Ovodenko, MD Samuel Packer, MD Anthony Panarelli, MD Joel & Barbara Papernik, MD Jaie Parekh, MD & Swati Parekh, MD Melissa Pashkow, MD & Andrew Seidenfeld, MD Eligio Petrelli, MD Phoenix Medcom, Inc. Steven Plotycia, Jr Bruce Posner Quality Billing Service, Inc. Tal Raviv, MD Harsha Reddy, MD Rudolph Robinson Dolly & Richard Rosen, MD Robert and Dale Rosen Charitable Foundation Steven E. Rosenberg, MD Robert Rosenstock Kenneth Rosenthal, MD Dawn Rush, MD C. Michael Samson, MD & Rose-Vay Luong Ly, MD Jean E. Savage Rachelle Savitt Daniel P. Schaefer, MD William M. Schiff, MD Peter Schleger Eleanor Schleider Edwin Schottenstein, MD Leonard Settembrini Sr. & Leonard Settembrini Jr. Janet & Sansar Sharma, MD Judge Burton & Lila Sherman Mitsugu Shimmyo, MD Sidley Austin Maria & Paul Sidoti, MD David Soltanpour, MD Dr & Mrs Ivicos Sotirakis Thomas & Deanne Spoor Niel J. Squillante, MD Margot & Howard Steinberg Hume Steyer Barbara Straub, RN Michael Strauss, MD Anthony Terraciano, MD Mr & Mrs Dean Thacker Linda M. Tomasello Dr & Mrs Harvey Topilow Albert Totah Theresa Tretter, MD Ira J. Udell, MD Dr & Mrs Spero Vozeolas Andrew Wallach Seth Walworth Thaddeus Wandel, MD Frederick M. Wang, MD Scott Weissman, MD Angie Wen, MD Western Standard Julie Weyne Dr & Mrs Daniel Will H. Jay Wisnicki, MD Raymond Wong, MD Donald Wood-Smith, MD Lawrence Yannuzzi Richard Young, MD Amy & Steve Zabin, MD Jeffrey Zauderer, MD John Zieman Matthew Zuckerbrawn 2012 Annual Report of The New York Eye and Ear Infirmary EXCELLENCE IN SPECIALTY CARE Sorrell M. Mathes, Chairman D. McWilliams Kessler, President and CEO
