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21st Century Instructional Guide for Career Technical Education Marketing II Course Business and Marketing Cluster Fashion Marketing Concentration Hospitality and Tourism Marketing Concentration Management and Entrepreneurship Concentration Marketing Concentration Real Estate Marketing Concentration Sports, Entertainment and Recreation Marketing Concentration Title: Marketing II (WVEIS 0425) Standard Number: ME.S.MKT2.1 Essential Questions: Objectives: ME.O.MKT2.1.1 Promotion Students will demonstrate the principles of promotion. How does promotion influence your decision to buy a product? ME.O.MKT2.1.2 distinguish the role of an advertising agency. Students will discover promotion and its role in the economy. Learning Plan & Notes to Instructor: Develop a product and link it to the economy, GDP, and job growth; develop pictographs to define promotion. Choose five well-known businesses for students to analyze promotional mix (advertising, visual merchandising, sales promotion, personal selling, publicity, public relations). Select products and/or services for students to analyze the impact on the economy of the success/failure of the products. Have students explain how promotional efforts led to the success/failure of the products. Conduct a field trip to an advertising agency; divide class into groups creating advertising agencies with client, media, research, and creative services to develop an advertising campaign for a company or a product/service. 1 ME.O.MKT2.1.3 recognize the nature and scope of public relations and publicity. ME.O.MKT2.1.4 demonstrate the promotional mix to products and services. ME.O.MKT2.1.5 differentiate among the advantages and disadvantages of each type of advertising media. develop a print advertisement for a product or service using effective headlines, copy, illustrations, color, and typeface. ME.O.MKT2.1.6 ME.O.MKT2.1.7 draw displays using principles of design. Organize a marketing education open house; sponsor a charitable event or cultural activity; give teacher appreciation gifts to promote school store and/or DECA; participate in DECA’s Public Relations Project event; write a news release. Use newspapers to do a news release; create packaging for soap with a target market; make packaging for eggs and test presentations on developed products; research PR scandals. Create a promotional campaign for a product/service/company incorporating advertising, sales promotion, visual merchandising, personal selling, publicity, and public relations; prepare a PowerPoint presentation analyzing the promotional mix utilized by local businesses. Create charts with advantages and disadvantages; conduct online research and prepare a presentation using various types of media; conduct a WebQuest. Using magazines and newspapers, find ads and label the parts analyzing the differences between magazine and newspaper ads; use Publisher or other software to design print ads; create a billboard for DECA week; contact local newspapers or education representatives to give class presentation. Write various magazines and newspapers requesting rate cards then analyze the impact of design on the price of advertisements. Build displays for a school-based enterprise or a business in the community utilizing the principles of design; conduct a field trip to the local mall to have students meet with a display artist and critique the effectiveness of displays; create shoe box displays. 2 ME.O.MKT2.1.8 prepare a broadcast advertisement. ME.O.MKT2.1.9 compute media costs. ME.O.MKT2.1.10 choose elements of visual merchandising. Standard Number: ME.S.MKT2.2 Essential Questions: Objectives: ME.O.MKT2.2.1 Pricing Students will analyze pricing procedures. How does pricing procedures affect the economy, consumers’ buying behavior, and how businesses price products? Students will Learning Plan & Notes to Instructor: determine various pricing techniques. Develop a scavenger hunt to match pricing techniques to products; research pricing techniques using a WebQuest; visit a local mall and have students photograph examples of pricing techniques such as unit pricing, price skimming, penetration pricing, odd/even pricing, promotional pricing, etc., then have students use pictures to create a PowerPoint presentation to compare various pricing strategies. demonstrate the factors affecting selling price. Conduct on-line research to find factors which have affected the upsurge in the price of gasoline, then prepare reports; graph the impact of price on supply and demand; invite manager of a local business to discuss factors affecting prices. ME.O.MKT2.2.2 Create television and radio commercials; prepare a podcast; visit a local radio or television station to record public service announcements or advertisements for DECA week. Write to magazines, newspapers, radio and television stations, billboard companies, and other media requesting rate cards and then analyze the cost of different media; prepare a promotional budget using past sales, future sales, or objective/task methods; calculate cost per thousand of media. Create shoe box displays; conduct field trips to critique displays; use the M&M color research product and digital camera scavenger hunt; do online research and prepare reports of Paco Underhill and his theories as presented in his book, WHY WE BUY. 3 ME.O.MKT2.2.3 distinguish between market share and market position. ME.O.MKT2.2.4 discover the psychological effects of pricing on the buying behavior of consumers. ME.O.MKT2.2.5 compute the selling price of a product or service. (e.g., break-even point, markup, and markdown) ME.O.MKT2.2.6 determine how products are priced at different stages of the product life cycle. Conduct online research to identify market leaders in a variety of categories—cookies, laundry detergent, paper towels, fast food, chips, and computers; calculate market share and market position. Team with a local business to conduct marketing research on the psychological effects of pricing preparing a report to present to the business; observe shoppers at a grocery store recording the possible effects of psychological pricing; interview fellow students to ascertain the effects of psychological pricing on their back-to-school and/or Christmas shopping accumulating data to present a report. Calculate price using a variety of methods (on retail method, on cost method, price lining, discount pricing, etc.); create a pricing formulas book then use the formulas to compute price; conduct a fundraiser and compute break-even point, retail price, markup, and markdowns; perform pricing calculations to determine a selling price; and utilize the marketing math workbook for Marketing Essentials to compute price. Conduct a class fundraiser setting selling price, then manipulate the price and track changes in sales. Conduct on-line research to identify products at different stages of the product life cycle and create a collage of products at various stages; develop a print ad timeline of a product at various stages in the life cycle comparing how the product is priced and promoted in each stage; bring in products from each stage of the product life cycle; monitor ads/brand loyalty. 4 ME.O.MKT2.2.7 Standard Number: ME.S.MKT2.3 Essential Questions: Objectives: ME.O.MKT2.3.1 ME.O.MKT2.3.2 Standard Number: ME.S.MKT2.4 Essential Questions: Objectives: ME.O.MKT2.4.1 determine how legal and ethical considerations Create a chart of laws and government agencies affect price. charged with enforcement explaining their impact on price; research price-related corporate scandals; debate the sale of cigarettes and research the effects of price on sales; do comparative pricing; and conduct taste tests. Risk Management Students will reduce marketing risks. How can a business reduce its risks? Students will characterize types of risks businesses encounter. Learning Plan & Notes to Instructor: Research various types of business risk and prepare a podcast, PowerPoint, or movie to report on findings; invite an insurance agent to speak on risks businesses face; research the impact of Hurricane Katrina on businesses in Louisiana and Mississippi. determine methods to prevent, reduce, control, Invite an insurance agent to speak with students on or transfer risks. ways businesses can handle risk; use insurance company provided videos; contact local police/security companies to speak with class; review and write policy manuals to include loss prevention; explore the impact of theft on prices; visit a local business to observe security measures. Purchasing Students will identify purchasing procedures used by a business. How can a business determine proper levels of inventory to purchase products? Students will characterize purchasing. Learning Plan & Notes to Instructor: Use a poster project or pictograph; interview purchasing agent/buyer and contrast duties of each; create a help wanted ad for a purchasing agent and buyer detailing duties and qualifications necessary for the job. 5 ME.O.MKT2.4.2 contrast new-task buying, modified rebuying, and straight rebuying purchases. ME.O.MKT2.4.3 choose proper inventory levels for products. ME.O.MKT2.4.4 compute purchasing discounts (2/10 net 30) and extensions. ME.O.MKT2.4.5 prepare purchase orders and invoices. Standard Number: ME.S.MKT2.5 Essential Questions: Objectives: ME.O.MKT2.5.1 Finance Students will identify the principles of finance. How can a business improve its cash flow? ME.O.MKT2.5.2 outline the purposes, types, and importance of credit. Students will compare financial statements for a business. (e.g., balance sheet, income statement, cash flow) Invite a purchasing agent/buyer to speak with class; simulate an activity or use the school store to make purchases using all three situations. Invite guest speaker; visit WalMart to learn about inventory control; turn room into a “school supply store” tagging students’ desks, chairs, file cabinets, etc. with prices; have students complete a physical inventory; perform calculations to maintain a perpetual inventory; and compute shrinkage or overage. Compute pricing/purchasing calculations; prepare invoices; check school store invoices for payment; utilize Marketing Essentials marketing math workbook to make calculations; prepare an invoice for purchases through the school store or for items purchased from a business using the purchasing discount. Obtain samples from a simulated or school store; create a flowchart of products through purchasing fundraisers; and prepare purchase orders and invoices. Learning Plan & Notes to Instructor: Write to a company requesting its most recent financial report then analyze by computing operating, current, liquidity, and total debt to net worth ratios. Prepare financial statements. Invite a banker to speak with class; research information contained in a credit report; prepare a PowerPoint presentation contrasting types of credit; research laws affecting credit including consumer rights. 6 ME.O.MKT2.5.3 compute simple interest cost. Standard Number: ME.S.MKT2.6 Essential Questions: Objectives: ME.O.MKT2.6.1 Product/Service Planning Students will identify the aspects of produc/service planning. How do businesses/ manufacturers determine what products are needed and wanted by consumers and where to distribute the products? Students will Learning Plan & Notes to Instructor: Watch American Inventor or Big Idea and chart the determine the purpose of product planning. process for developing new products; create a timeline of technology, transportation, and communications innovations from 1900 to the present; visit the Coca Cola website to analyze different product offerings by country; contact a local speaker; conduct surveys and taste tests. differentiate product mix, line, item, width, and Utilize Proctor and Gamble website to analyze depth. product mix, line, item, width, and depth; invite sales manager for a local automobile dealership to discuss the business’s product mix. point out extended product features such as Analyze, compare, and contrast product warranties; warranties and credit. write a full product warranty and a limited product warranty; invite store manager to discuss the impact of offering credit on store sales. research the functions of product packaging Analyze labels and research laws which affect and labeling. labeling; create egg packaging and test; choose a product, identify target market, and create a new package and label; research the negative effects of “wasteful” packaging. ME.O.MKT2.6.2 ME.O.MKT2.6.3 ME.O.MKT2.6.4 Have students choose three possible automobiles to purchase and use a spreadsheet to compute the payment on each using several interest rates and terms of payment. 7 ME.O.MKT2.6.5 differentiate the elements of branding. Create a classroom bulletin board with a collage of brand names, slogans, logos, and trade characters; create and produce a prototype of a new product employing elements of branding; interview store managers about the impact of generic/private/national brands on sales and profit; research trademark, patent, and copyright laws; and create and play a branding flash card game. Trace the history and create a timeline of the record player, stereo, 8 track tape player, cassette tape player, CD, and mp3 players; research coming innovations as to how consumers will listen to music; choose a product and create a chart noting the impact of various stages of the product life cycle on advertising, price, and sales. Create a concentration game with product laws and agencies; create a PowerPoint presentation explaining the roles of agencies such as the CPSC, FDA, FTC, EPA, etc., and other laws such as the Magnussen-Moss Warranty Act. ME.O.MKT2.6.6 diagram the various stages of the product life cycle. ME.O.MKT2.6.7 research product legislation. Standard Number: ME.S.MKT2.7 Essential Questions: Objectives: ME.O.MKT2.7.1 Marketing Research Students will define the nature and scope of marketing research. How can market research be used by businesses to determine the types of products and services to offer to its customers? Students will Learning Plan & Notes to Instructor: Study Teen savings vs. USA Today weekend; create relate the importance and purpose of marketing research. a project on ads and analyze psychological research factors; invite speaker from a marketing research company; use the Internet to study how marketing research is used; find current trends in food, fashion, automobile, travel, and entertainment. 8 ME.O.MKT2.7.2 debate the function of a marketing information system. Prepare reports on ethical issues of maintaining consumer databases; invite the manager of a local grocery store to speak on the impact of loyalty cards on sales; use MySpace or retail zip codes as a database. Have students assume the role of marketing researcher and conduct product, sales, advertising, or market research using an appropriate technique such as survey, observation, or experiment. Report results and recommendations; conduct a taste test or a focus group. Divide students into groups giving them a business problem. Have students compile a list of primary and secondary data which would help the business to solve the problem. Report findings. Interview local business managers/owners to determine how primary and secondary data is used to solve problems. Use Census.gov and do research. Create surveys to determine what products to offer in the school store or what fundraisers the DECA chapter should utilize. Administer surveys, tabulate results, analyze information gathered, and prepare recommendations. ME.O.MKT2.7.3 demonstrate various marketing research techniques. ME.O.MKT2.7.4 classify examples of primary and secondary data. ME.O.MKT2.7.5 use research instruments. Standard Number: ME.S.MKT2.8 Essential Questions: Objectives: ME.O.MKT2.8.1 Management Skills Students will explain the functions of management. How can a manager utilize the management techniques in order to be an effective leader and motive the employees to be effective? Students will Learning Plan & Notes to Instructor: diagram the organizational structures of Illustrate types of organizational structures by management. creating organizational charts of businesses with horizontal and vertical structures; divide the class in half to organize a fundraiser with one group employing a horizontal structure and the other a vertical structure. Report and contrast results. 9 ME.O.MKT2.8.2 demonstrate the functions of management. ME.O.MKT2.8.3 implement management techniques used by effective management. Standard Number: ME.S.MKT2.9 Essential Questions: Objectives: ME.O.MKT2.9.1 Entrepreneurship Students will define entrepreneurship. How is small business ownership reflective of current economic and sociological trends in our society? ME.O.MKT2.9.2 ME.O.MKT2.9.3 ME.O.MKT2.9.4 Trace bodies on large paper and label each with effective managerial characteristics; divide class into groups to open a pizza shop; make planning, organizing, and controlling decisions for the business. Report to class. Survey motivational factors and present findings classifying factors into Theory X, Y, or Z; conduct an extracurricular event with assigned duties such as a golf tournament, fashion show, basket bingo, haunted house, or silent auction then analyze effectiveness of managerial techniques. Students will differentiate between entrepreneurship and an entrepreneur. Learning Plan & Notes to Instructor: Research entrepreneurs on line and prepare reports; interview local entrepreneurs; research the importance of entrepreneurship to West Virginia’s economy; create new business ideas; modify existing products. Play Monopoly or Life then discuss lessons learned examine risks associated with entrepreneurship. about the risks of entrepreneurship; play freeware online game Lemonade Stand and discuss factors leading to success or failure in the game. compare the advantages and disadvantages of Research and debate advantages and entrepreneurship. disadvantages. demonstrate the personal characteristics and Conduct personality tests and/or assessments to essential skills entrepreneurs need. determine entrepreneurial traits; rank and defend entrepreneurial characteristics; profile famous entrepreneurs like William Gates emphasizing the personal traits which made him a successful entrepreneur. 10 ME.O.MKT2.9.5 report the types of business ownership. ME.O.MKT2.9.6 determine how entrepreneurship affects the economy. Standard Number: ME.S.MKT2.10 Essential Questions: Objectives: ME.O.MKT2.10.1 Participating in a Local Student Organization Students will participate in a local student organization. How could membership in a student organization benefit your career? ME.O.MKT2.10.2 discover the benefits and responsibilities of participation in a local student organization as an adult. Students will assess the purposes and goals of a local student organization. Categorize local businesses into sole proprietorships, partnerships, or corporations; create a chart identifying pros and cons of each organizational structure; research franchises on line and create reports; contact a guest speaker. Divide the room into half having students on one side create a list of advantages of successful businesses and on the other side list the disadvantages of unsuccessful businesses as it relates to employees, customers, government, and communities; invite a speaker from the local economic development agency to speak with the class on the impact of entrepreneurship on the local economy. Learning Plan & Notes to Instructor: Show DECA membership DVD; invite state officers or alumni members to speak with class about opportunities DECA affords; view DECA web page to learn DECA’s purpose and goals; read DECA Dimensions; have current students present the benefits of becoming a member of DECA to other students; compete in the DECA Promotional Plan event. Hold a panel discussion with guests invited from Rotary, Lions, Jaycees, Moose, Ruritan, etc. to talk about their involvement in the community; challenge officers and members from FBLA, Skills USA, FFA, HOSA, or other student organizations to conduct a food drive or other charitable activity to benefit the community. 11 ME.O.MKT2.10.3 21st Century Skills Information and Communication Skills: demonstrate leadership skills through participation in local student organization activities such as meetings, programs, and projects. Learning Skills & Technology Tools 21C.O.912.1.LS1 21C.O.912.1.LS2 Student recognizes information needed for problem solving, can efficiently browse, search and navigate online to access relevant information, evaluates information based on credibility, social, economic, political and/or ethical issues, and presents findings clearly and persuasively using a range of technology tools and media. Student analyzes and interprets visuals and recognizes the impact digital media influences (e.g., design, technique, and rate of speed) have on audiences. The student’s visual products reflect a sophisticated understanding of subject, digital media and design techniques. Join DECA; serve as a DECA officer; attend Fall Leadership Conference, New York or Florida Academies; WV Career Development Conference, and the International DECA Career Development Conference. Teaching Strategies Evidence of Success Culminating Activity The detailed Culminating Assessment discussed below includes teaching strategies for the following technology and entrepreneurship standards. 12 21C.O.912.1.LS3 21C.O.912.1.TT1 21C.O.912.1.TT4 Student creates information using advanced skills of analysis, synthesis and evaluation and shares this information through a variety of oral, written and multimedia communications that target academic, professional and technical audiences and purposes. Student makes informed choices among available advanced technology systems, resources and services (e.g., global positioning software, graphing calculators, personal digital assistants, web casting, online collaboration tools) for completing curriculum assignments and projects and for managing and communicating personal/professional information. Student uses audio, video, pictures, clip art, moviemaker programs, webpage design software, electronic documents and other files to collaborate for the creation of electronic products that inform multiple audiences both inside and outside the school environment. 13 21C.O.912.1.TT9 21C.O.912.1.TT10 Thinking and Reasoning Skills: 21C.O.912.2.LS1 21C.O.912.2.LS2 21C.O.912.2.LS3 Student uses advanced telecommunication tools (e.g., email, video conferencing, interactive websites, newsgroups, video phones, chats) to create collaborative projects that are relevant to real world situations and contribute to the communication process among various groups. Student implements various Internet search techniques (e.g., Boolean searches, metasearches, web bots) to gather information; student evaluates the information for validity, appropriateness, content, bias, currency, and usefulness. Student engages in a critical thinking process that supports synthesis and conducts evaluation using complex criteria. Student draws conclusions from a variety of data sources to analyze and interpret systems. Student engages in a problem solving process by formulating questions and applying complex strategies in order to independently solve problems. 14 21C.O.912.2.TT1 21C.O.912.2.TT2 21C.O.912.2.TT3 Student knows how to find information necessary to solve advanced problems related to hardware, software, networks, and connections (e.g., by accessing online help, Internet searches, technical documentation, system utilities, and communication with technical experts). Student collaborates with peers, experts and others to contribute to a content-related knowledge base by using technology to compile, synthesize, produce, and disseminate information, models, and other creative works. Student uses multiple electronic sources of information and multiple technology tools and resources tools (e.g., digital cameras, graphing calculators, probes, mp3 players, handheld devices, other emerging technologies, simulations, models, browsers, word processing, authoring tools, spreadsheets, databases) to collaborate with others, to formulate a hypothesis, to solve problems, make decisions, and present and justify the solutions. 15 Personal and Workplace Skills: 21C.O.912.3.LS1 21C.O.912.3.LS2 21C.O.912.3.LS3 21C.O.912.3.TT1 Student remains composed and focused, even under stress, willingly aligns his/her personal goals to the goals of others when appropriate, approaches conflict from win-win perspective, and derives personal satisfaction from achieving group goals. Student independently considers multiple perspectives and can represent a problem in more than one way, quickly and calmly changes focus and goals as the situation requires, and actively seeks innovations (e.g., technology) that will enhance his/her work. Student demonstrates ownership of his/her learning by setting goals, monitoring and adjusting performance, extending learning, using what he/she has learned to adapt to new situations, and displaying perseverance and commitment to continued learning. Student protects software, hardware and network resources from viruses, vandalism, and unauthorized use and employs proper techniques to access, use and shut down technology equipment. 16 21C.O.912.3.TT2 21C.O.912.3.TT3 21C.O.912.3.TT4 Student works collaboratively to acquire information from electronic resources, conducts online research, and evaluates information as to validity, appropriateness, usefulness, comprehensiveness and bias. Student evaluates current trends in information technology, discusses the potential social, ethical, political, and economic impact of these technologies, and analyzes the advantages and disadvantages of widespread use and reliance on technology in the workplace and society. Student adheres to acceptable use policy and displays ethical behaviors related to acceptable use of information and communication technology (e.g., privacy, security, copyright, filesharing, plagiarism); student predicts the possible cost and effects of unethical use of technology (e.g., consumer fraud, intrusion, spamming, virus setting, hacking) on culture and society; student identifies the methodologies that individuals and businesses can employ to protect the integrity of technology systems. 17 21C.O.912.3.TT5 Student models ethical behavior relating to security, privacy, computer etiquette, passwords and personal information and demonstrates an understanding of copyright by citing sources of copyrighted materials in papers, projects and multi-media presentations. Student advocates for legal and ethical behaviors among peers, family, and community regarding the use of technology and information. 21C.O.9Student uses technology to seek 12.3.TT8 strategies and information to address limits in their own knowledge. Learning Skills & Technology Tools Entrepreneurial Skills: A B C Teaching Strategies Culminating Activity Evidence of Success Student understands concepts and processes associated with successful entrepreneurial performance. Student understands the personal traits/behaviors associated with successful entrepreneurial performance. Student understands fundamental business concepts that affect business decision making. 18 D Culminating Assessment: Student understands concepts, strategies, and systems needed to interact effectively with others. E Student understands concepts and procedures needed for basic computer operations. F Student understands the economic principles and concepts fundamental to entrepreneurship/small-business ownership. Culminating Assessment 1. Students will compete at the WV DECA Career Development Conference in a team, individual, or project event. 2. Technical Skills Performance Assessment 3. Students will be divided into groups to create a new restaurant. Activities will include: identifying a target market, assessing and choosing a location; designing a storefront and building a model restaurant; detailing a floor plan; preparing a menu and pricing menu items; naming the restaurant and designing a logo, slogan, trade character; creating a billboard, newspaper, magazine, direct mail, television, and radio advertisement; designing a restaurant t-shirt to be sold at the gift shop; spinning off a restaurant product to be sold in local grocery stores and preparing a package, warranty card, and label for the product. Students will work cooperatively to finish the project and present their ideas to a panel of local business persons and/or bankers utilizing multimedia technology such as PowerPoint, Microsoft Moviemaker, website development software, or Microsoft Publisher. 19 Links and Other Resources Links and Other Resources: Related Websites: Advanced Distributed Learning www.adlnet.org America's Career InfoNet www.acinet.org America's Job Bank www.ajb.org America's Service Locator www.servicelocator.org A*S*K Institute www.ASKInstitute.org CareerOneStop www.careeronestop.org Career Voyages http://www.careervoyages.gov/index.cfm Employment & Training Administration www.doleta.gov The Job Accommodation Network (JAN) http://www.jan.wvu.edu Marketing Education Association www.nationalmea.org Marketing Education Resource Teaching Cite www.marketingteacher.com 20 Marketing Education Review www.marketingeducationreview.com Marketing Education Teaching Ideas www.knowthis.com/academic/marketinged.htm MBA Research and Curriculum Center www.mark-ed.org Monthly Labor Review Online: Labor Force Archives http://www.bls.gov/opub/mlr/indexL.htm#Labor force National DECA www.deca.org National Retail Federation www.nrf.com Occupational Information Network www.doleta.gov/programs/onet Office of Disability Employment Policy www.dol.gov/odep Pathways to Success http://careertech.k12.wv.us/pathwaystosuccess/ U.S. Department of Labor in the 21st Century http://www.dol.gov/ West Virginia Career and Technical Education http://careertech.k12.wv.us/ West Virginia Earn A Degree Graduate Early (EDGE) http://www.wvtechprep.wvnet.edu/edge.htm 21 Workforce West Virginia https://www.workforcewv.org/ Advertising Age Business Week Radio Only Sales and Marketing Management Contacts: Contacts Marketing Teachers: See Marketing/DCT Directory Marketing Coordinator: Betty Sias, [email protected] OCTI Assistant Executive Director and EOCTST Coordinator: Donna Burge-Tetrick OCTI Executive Director: Gene Coulson 22