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Communication What is communication? Any means by which you person. How do we communicate? with another . Communication involves a and a . Sender: transmits the message in a variety of ways Receiver: the message FORMS OF COMMUNICATION Verbal: to send a message Nonverbal: use factors other than words, such as o Body language: use body to display . Example: slouched shoulders o Eye contact: Shows you are o Cultural differences: o Appearance: first impressions and lasting images are Listening: o Listening and sending messages are equally important. o listening: nod, smile, or make eye contact that indicates you have the message. o : communicating to the other person how you about what was said. The sender knows you listened because you are responding. o listening: simply take in the words and offers of hearing or understanding the message. o Careless listeners: o Narrow listeners: hear what they to hear. o Defensive listeners: read hostile meanings into what is being said. : the process of seeing things from another person’s view NON VERBAL COMMUNICATION Nonverbal communication has been defined as communication . It includes apparent behaviors such as: facial expressions gestures eyes touching dress posture Spatial distance between two or more people. Humans use nonverbal communication because: 1. Words have : There are numerous areas where nonverbal communication is more effective than verbal 2. Nonverbal signal are : Nonverbal cues primary express inner feelings (verbal messages deal basically with outside world). 3. Nonverbal message are likely to be more : because nonverbal behaviors cannot be controlled as easily as words. 4. Nonverbal signals can express feelings : Social etiquette limits what can be said, but nonverbal cues can communicate thoughts. 5. A communication channel is necessary to help send messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal signals. Researches in communication suggest that and intentions are sent and received verbally. It is suggested that only , with remaining feelings than BODY MOVEMENTS, GESTURES AND POSTURES by the hands, arms, legs, and other parts of the body and face are the most pervasive types of nonverbal messages and the most difficult to control. It is estimated that there are over capable of stimulating meaning in another person (some social scientists state even 700,000). For example, there are , each capable of stimulating a different meaning. FACIAL EXPRESSION The saying “A picture is worth a thousand words” describes the meaning of facial expression. Facial appearance - including and eye color-offers enduring cues that reveal information about age, sex, race, ethnic origin, and status. EYES The most of the face, the eyes, provide a channel of communication. They can be shifty and evasive; convey hate, fear, and guilt; or express confidence, love, and support. DISTANCE A study found that elementary school children seated in the front row were attentive and were evaluated more positively by their teachers than were students who sat in the middle and back rows. Horizontal distance Intimate distance - from actual . This zone is reserved for those with whom one is intimate. At this distance the physical presence of another is . Teachers who violate students’ intimate space are likely to be perceived as intruders. Personal distance from . This is the distance of interaction of good friends. This would also seem to be most distance for teacher and student to discuss personal affairs such as grades, conduct, private problems, etc. Social distance exists from . It seems to be an appropriate distance for casual friends and acquaintances to interact. Public distance feet a speaker becomes formal. Classes of teachers who maintain this distance between themselves and their students are generally formal, and some students may feel that the teacher is cold and distant. Vertical distance The vertical distance between communicators is often indicative of the a sub ordinance in the relationship. People are affected by literally looking up at or looking down on another person. Even a tells much about an individual’s character. The human skin has hundreds of thousands of submicroscopic nerve endings, serving as tactual receptors and detecting pressure, temperature, texture, pain, stroking, tickling. DRESS Although most people are only superficially aware of the wear of others, . Often dictated by , clothing indicates a great amount of information about self. It identifies , status, role, group membership, personality or mood, physical climate, and time in history. In addition, attitudes most often associated with clothing relate to 1) A desire to conform 2) A desire for self-expression 3) A desire for aesthetic satisfaction 4) Prestige values 5) The desire for social participation 6) Physical comfort, and 7) Economy