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EY ITEM Club Outlook for financial services Summer 2016 ey.com/fsitemclub About this report The ITEM Club: Outlook for financial services examines the implications of the ITEM Club’s economic projections for the financial services sector. EY is the sole sponsor of the ITEM Club, which is the only non– governmental economic forecasting group to use the HM Treasury model of the UK economy. Its forecasts are independent of any political, economic or business bias. In conjunction with ITEM’s Chief Economist Peter Spencer, Oxford Economics is responsible for producing the forecasts and analysis provided in ITEM’s forecast reports. Oxford Economics is one of the world’s foremost independent providers of global economic research and consulting using unique global economic models. Contents Viewpoints 04 10 The latest outlook for the UK economy post referendum sees GDP growing more slowly at 1.9% this year, against the previous forecast of 2.6%, partially softened by supportive monetary and fiscal policy. Robert Cubbage, Banking & Capital Markets Leader, explores how falling demand will challenge banks, but strong capitalisation and support from policymakers provide comfort. 06 12 Omar Ali, Managing Partner, UK Financial Services, shares his view on the summer forecast and what it means for financial services. Whilst economic uncertainty will cause a two-paced insurance market, Rodney Bonnard, UK Insurance Leader, says fundamentals of the sector remain strong. 08 14 Forecast highlights for Banking & Capital Markets, Insurance and Wealth & Asset Management. Gillian Lofts, Wealth & Asset Management Leader, says adverse market movements and investor uncertainty will drive a flight to quality while creating opportunities for some. Macroeconomic outlook Introduction Forecast highlights Banking & Capital Markets Insurance Wealth & Asset Management 16 Appendix 18 Contacts Macroeconomic outlook The UK’s vote to leave the EU has injected considerable uncertainty into the economic forecast and a weaker outlook for the UK economy seems likely. Until the full ramifications of Brexit become clear, consumer and business confidence looks certain to fall, resulting in slower growth than previously expected, though there will be some relief from the weaker pound, interest rate cuts and the change in the government’s austerity policy. 1.9% GDP growth forecast to slow to 1.9% this year against the previous forecast of 2.6%, followed by just 0.4% in 2017 and recovering to 1.4% in 2018. 4 | EY ITEM Club forecast | Summer 2016 3% Consumer credit will rise by an average of 3% a year over the next three years, having risen by almost 10% year-on-year in recent months. ey.com/fsitemclub 0.3% Household disposable incomes will grow more slowly, rising by 0.3% next year, compared to our previous forecast of a 1.5% increase, reflecting a slowdown in hiring by companies, a rise in unemployment and higher inflation on the back of a weaker pound. ey.com/fsitemclub 2.4% Business investment had been expected to show robust growth over the next two years but, as a result of Brexit uncertainty, is now forecast to fall by 2.4% this year and 3.1% in 2017 before recovering the following year. 0% Interest rates could fall to zero by the end of the year as the Bank of England steps up stimulus measures, including more quantitative easing. EY ITEM Club forecast | Summer 2016 | 5 Introduction “Financial services firms are well placed to ride out postreferendum uncertainty. Omar Ali Managing Partner, UK Financial Services, EY UK The recent decision to leave the EU has clouded the prospects for the economy and for financial services, just when the fundamentals were looking positive. Consequently, the latest ITEM Club Outlook for financial services presents a less certain picture than my first Outlook as EY’s UK FS Managing Partner six months ago. For financial services, much of the uncertainty surrounds the timetable for the UK to exit the EU, the manner in which it will do so, and the terms that can be agreed. Very few will be making substantial decisions until a clearer view emerges. For now, it’s the second order effects of the referendum result that firms are contending with – notably the impact on the UK economy and consumer confidence. Before the referendum, we predicted economic growth would rise to 2.6% this year and 2.3% next year. We have now cut those figures to 1.9% in 2016 and 0.4% in 2017. The forecast for 2018 has been revised to 1.4% from 2.2%. 6 | EY ITEM Club forecast | Summer 2016 The revised forecast is disappointing, but it’s not a slide into recession. Rather, it means a slowdown in growth. Without wishing to underplay the macroeconomic impact of the Brexit decision, the nature of the change is still a long way from the type of shock suffered by financial services during the crisis of 2008. Factors such as the strength of the UK’s banking industry, higher levels of capital and liquidity and the rigorous levels of regulation that our financial services firms have to meet, are all good signs that the sector is well placed to ride out this immediate period of uncertainty. True, earlier optimism about low inflation, falling unemployment and rising pay has been replaced by concerns about the impact of prolonged low interest rates, the implications for Non-Performing Loans (NPLs) and falling confidence among consumers and businesses. However, the response to the referendum in financial services has been calm and measured. Already, some of the market turbulence that greeted the referendum result has abated, helped by the rapid appointment of a new prime minister, and a swift but measured response by the Bank of England. ey.com/fsitemclub The revised economic forecast will affect financial services players in different ways. 2016 was previously expected to be the first year since 2011 to see a rise in total bank lending, but the forecast for weaker economic growth means that demand for credit will weaken. Mortgage lending and consumer credit are still set to grow, albeit slower than hoped, but business lending is expected to shrink by 1.8% next year and the recovery in total lending has been pushed out to 2019. Banks also face a squeeze on net interest margins and depressed profits from lending due to prolonged lower interest rates. A combination of cooler consumer demand and low rates will squeeze profitability in the insurance sector, with profits estimated to decline for the first time since 2012. Brexit should be less pressing for life companies, especially if equity markets don’t weaken significantly, but the sector will continue to grapple with long-standing issues such as increasing longevity, and the effect of long-term low interest rates. ey.com/fsitemclub Wealth and asset managers have been some of the quickest to react to Brexit, with many launching new products and raising redemption fees in response to the revised economic outlook. In the longer term, some of the biggest changes for this sector will stem from slower growth in household wealth, which will impact assets under management (AUMs), and a ‘risk-off’ approach by investors likely to favour safer assets. This will create a more challenging environment for the sector – AUMs are now forecast to rise by just 1.5% per year from 2016-2019, compared to 11.3% from 2012-2015. Inevitably this will also create opportunities for those that are able to take advantage of a flight to quality. Outlook Much focus has been put on the potential political outcomes following the referendum, and that’s right – the results of the negotiations stand to have a lasting impact on the shape of the UK’s financial services sector and as an industry we need to speak with one voice to inform and shape policy. But we shouldn’t overlook the second order impacts. For now, the landscape in which financial services firms are operating has altered. Consumers and businesses are going to think twice before they borrow, and be careful about what they invest in, and low interest rates look like they are here to stay. This economic environment isn’t that different from what the sector has been contending with over the past eight years of change and challenge. In fact, thanks to the rigour instilled in their businesses through the crisis, the financial services industry is probably amongst the sectors best placed to deal with this within the UK. EY ITEM Club forecast | Summer 2016 | 7 An uncertain outlook for a sector built on strong foundations The vote to leave the EU has brought with it uncertainty, along with the prospect of a sizeable hit to confidence and spending. The economy will grow more slowly than previously forecast, although the impact will be partially softened by supportive monetary and fiscal policy. For all sectors, there are some longer-term questions still to be answered such as that of ‘passporting’ rights and the ability to sell into the EU. Despite this, the strong underlying fundamentals of the financial services sector should give reason for optimism about its long-term prospects. Banking & Capital Markets A weaker economy will hit lending of all types ... UK banks’ total stock of lending in 2017 falling from The average rise per year in consumer credit over the next three years Annual average growth in mortgage lending over the next three years, down from 3% in 2014 and 2015 Lending to businesses to fall by almost 2% £4.7t to £4.5t 1.9% this year compared to our last forecast of 2.6%: followed by just 0.4% in 2017 Growth in life insurance premium income slows to 2.2% in 2017 The rise in the unemployment rate by 2019 Wealth & Asset Management Outlook for the sector clouds as investors’ confidence takes a knock, and market volatility sets in ... 20-year gilt yields to average only 1.9% in 2017, undermining attractiveness of annuity products AUMs rising from £932b in 2015 to £990b by 2019 Rise in total AUMs to slow 1.5% per year aided by an ageing population with wealth to invest from 2016-2019 VS. 11.3% from 2012-2015 and a further in 2018 Expected Bank Rate by the end of the year to support lending 1.9% in 2017 1% 0% 5% to 7% Insurance Changed economic outlook sees growth gap between life and non-life insurers widen … 3% < 1% 1.9% GDP growth Property fund AUMs forecast to fall Insurance premium income to rise just in 2016 and 2017 followed by a slight recovery in 2019 0.8% vs. 2.8% last year ... but robust capital positions and regulatory shift will support the supply of credit 12% vs 4% £600b of high-quality liquid assets held, demonstrating the sector’s solvency Major banks’ aggregate Tier-1 capital ratio is 12% compared to 4% prior to the financial crisis 4x the level pre-2008 Boost to the supply of credit The Financial Policy Committee cut the countercyclical capital buffer, and further monetary policy support is likely ... but the sector will benefit from demand-supportive long-term trends, and strong, established infrastructure Increasing life expectancy and wealth of retirees will support the demand for life products Less geared ... however, a shift in sentiment brings with it opportunities Flight to quality Investor uncertainty should favour defensive funds with strong track records 10% As will long-term impact of auto-enrolment on saving General insurers are less geared to movements in the stock market, so our expectation of a weaker outlook for equity prices should be less of a hindrance for these companies Increased flexibility for using pension assets in retirement will support sector in the long term AUMs in bonds will have climbed by 10% in 2019 from 2015 level Viewpoint A slowing economy brings challenges Robert Cubbage Banking & Capital Markets Leader, EY UK Falling demand will challenge banks, but their strong capitalisation and support from policymakers provide comfort for the sector. Forecast highlights: • Bank assets will decline to £5.9t in 2017, shrinking until 2019 as a weaker economy curtails demand for loans. 10 | EY ITEM Club forecast | Summer 2016 • Mortgage lending is forecast to grow less than 1% on average per year over the next three years compared to 3% in 2014 and 2015. • The stock of business loans is expected to fall to £376b by 2019, the level seen in 2005. • The sector is well capitalised, holding more than £600b of high-quality liquid assets, four times the pre-2008 footing. ey.com/fsitemclub Viewpoint – Banking & Capital Markets The banking industry has navigated its way through wave after wave of challenges in the past decade. Just as positive signs were emerging for the sector, the vote to leave the European Union and its impact on the economy, has blown banks operating in the UK into uncertain new waters. Of course, low interest rates are a double-edged sword for banks. While they should support demand for loans, they will squeeze banks’ net interest margins, putting a dampener on profits and constraining revenue growth. While there are significant downside risks to consider as the economy slows, the sector is well anchored. Banks are in far stronger shape than they were during the financial crisis and much better able to withstand economic shocks. UK: Lending by UK banks The clouds on the horizon Since our last financial services forecast six months ago, which highlighted the emerging bright spots for UK banks, the horizon has clouded somewhat. These clouds largely come from downward pressures on demand by consumers and businesses rather than any weakness in banks’ ability to lend. Falling consumer confidence brought on by uncertainty following the Brexit vote, the accompanying likelihood of weaker real income growth and rising unemployment, will manifest itself in slower growth in demand for big ticket items, and for buying homes. For the household sector, we expect mortgage lending growth to slow to 1% per year from 2017 to 2019, down from 3% in 2014 and 2015. Consumer credit will rise by just 3% a year over the next three years, compared to a rate of nearly 10% year-on-year, seen earlier in 2016. Meanwhile for the corporate sector, the change in sentiment will be particularly marked in business investment, which we expect to drop by almost 2% in 2017. All of this will serve to hold back growth in the sector’s revenues. A well-anchored sector Happily, it is clear UK banks are in a far stronger position than in 2008 and much better equipped to weather any downturn. The sector holds £600b of high-quality liquid assets, four times the level held pre-2008, and the aggregate Tier-1 capital ratio stands at over 12%, compared to 4% prior to the financial crisis. That solidity ensured all UK banks passed the 2015 stress tests, which assumed much more onerous scenarios than those we face today. We are in a slowdown rather than a full-blown solvency crisis. There have been concerns about the commercial real estate market, but banks are much less exposed to this sector than in the past and have been careful to apply more stringent credit standards and stronger risk management than previously. A supportive policy framework as rates fall Policymakers have made it clear they will take swift supportive action, as we saw with the Bank of England’s Financial Policy Committee’s decision to cut the countercyclical capital buffer to zero, and the government’s pledge to drop its target of a budget surplus by 2020. Even before June, the UK’s government and regulators had been adopting a less hawkish stance towards the banking sector, and the current outlook will only encourage this approach. In the wake of the Brexit vote, the Bank of England said it was prepared to further reduce interest rates, which we expect to be cut to zero by the end of the year, and to step up asset purchases. ey.com/fsitemclub % year 25 Consumer credit Mortgage lending 20 Lending to companies Forecast 15 10 5 0 -5 -10 -15 2002 2004 2006 2008 2010 2012 2014 2016 2018 Source: EY ITEM Club, Haver Analytics Outlook As Europe’s premier banking centre, it is in the UK’s interests that favourable Brexit terms that provide access to the single market are negotiated. Retaining existing passporting rights that enable banks to trade across the EU would mean disruption will be minimal in the long term. However, banks’ compliance with MiFID II could help soften the blow of a less desirable outcome from the talks, with regulatory equivalence supporting access to the EU. With margins squeezed, and Brexit negotiations yet to get underway (let alone complete), banks must use the next two and a half years to consider strategic changes to manage costs. The sector now boasts a much stronger capital position than before the financial crisis, and is getting to grips with the regulatory agenda. This allows banks to move beyond the fire-fighting cost reduction of the last eight years, and take full advantage of technological developments, such as robotics and digital, to dramatically lower costs in the long term. Banks are also likely to use the Brexit negotiation to review their business portfolios, reducing risk on their balance sheets or re-examining their geographic footprints. To find out more, visit ey.com/fsitemclub EY ITEM Club forecast | Summer 2016 | 11 Rodney Bonnard UK Insurance Leader, EY UK Viewpoint Economic uncertainty to cause a two-paced insurance market Non-life and life insurers will feel the impact of the economic slowdown and Brexit vote, but supportive fundamentals, whether demographic change or demand for reinsurance, remain. Forecast highlights: • Weaker consumer demand will hit general insurers, with car registrations in 2017 to see the first decline since 2011. 12 | EY ITEM Club forecast | Summer 2016 • General insurance premium income is set to rise by only 0.8% in 2017 compared to 2.8% last year. • Life insurance to see stronger growth, with insurance premium income to grow 2.2% in 2017, albeit down from 3.4% in 2015. • Annuity demand will be depressed as the 20-year gilt yield will average only 1.9% in 2017 compared to almost 4% over the last decade. ey.com/fsitemclub Viewpoint – Insurance Slower economic growth as a result of the Brexit vote, and the weaker consumer demand it brings, will have an impact across the whole insurance industry. Reduced demand, slower growth in household wealth, and continued low interest rates will squeeze profitability. We expect profits to decline this year for the first time since 2012, falling to £8.9b. Profits will stabilise in 2018 before climbing back to £8.8b in 2019. The impact of the slowdown, and the implications of leaving the EU, will not be uniform across the sector, and we will see a divergent picture for life and non-life companies. Slow growth, but not no growth for non-life With real incomes under pressure, the demand for big ticket items such as cars will weaken, and housing transactions will stagnate. This will slow the growth in general insurance premium income to just 0.8% in 2017. But we do not expect revenues to shrink. Even if consumers are less likely to make new purchases, they still need to insure their existing motor or home. Demand will grow weakly rather than stagnate entirely. Moreover, unlike their peers in the life sub-sector, general insurers are typically less geared to stock market movements, and so will be less exposed to a weaker outlook for equities. Longer term, the implications of Brexit are potentially far more wide-reaching for general insurers. The current passporting system offers a simple, cost-effective and capital-efficient way of handling cross-border business. That goes for UK-based primary insurers selling into the EU, and for those in the EU selling into the UK retail market, although it does not apply to reinsurance. Insurers with cross-border operations will be hoping for a deal that preserves passporting, perhaps through a regulatory equivalence mechanism similar to that in MiFID. A ‘hard’ Brexit, in which passporting rights are lost, would prove more onerous, but there is some way to go before next steps are obvious and companies are focusing on “no regrets” actions where they are time-critical. Life goes on Since regulatory and distribution conditions typically make it harder to sell life and pensions products cross-border, life companies with a European presence generally have subsidiaries in each market and the passporting issue is much lower down the agenda for them. More concerning is the impact of the economic slowdown and low interest rates. In the immediate term, solvency calculations can encounter technical problems if interest rates drop to zero or very close to it, and many insurers will have been relieved that the Bank of England Monetary Policy Committee has opted to keep rates on hold for now. In the longer term, we expect insurance premium income growth to slow from 3.4% in 2015 to just 2.2% in 2017. We predict 20-year yields on long-term government debt to average 1.9% in 2017, less than half their average over the past 10 years. This will further reduce the attractiveness of annuities, while lower equity prices and a knock to investor sentiment may dampen demand for investment products. ey.com/fsitemclub Despite that, Brexit has not affected the fundamentals driving the life sub-sector: increasing life expectancy, and the shifting responsibility for retirement from the government or employers to individuals. The 2015 Freedom and Choice in Pensions changes, coupled with a growing population at or in retirement with significant property and pensions assets, will drive demand for flexible retirement income products and possibly equity release. Meanwhile, auto-enrolment is boosting the number of pension savers, and slowly driving up pension contributions. None of that will alter fundamentally because of Brexit, but an extended period of low growth and low interest rates will aggravate the problem of generating growth in savings and investments. The pensions landscape has been characterised by a constant stream of semi-annual change for the last few years, as the previous Chancellor set out to reform the system. With his departure it is unclear whether the government will push forward with his most radical proposed change: abolishing up-front tax relief. Providers will be hoping for a period of stability to help rebuild consumer confidence in the pensions system. In spite of this possible slowdown in pensions tax reform, there are still regulatory pressures for life firms ahead. The Financial Conduct Authority’s review into treatment of long-standing customers, could still result in disciplinary action for some firms, and will definitely drive major change as providers scramble to comply with rules that the FCA has made clear they should already have been following. Outlook The history of the industry has consistently shown that the winners in any insurance market upheaval are the companies who are best able to reach and engage with their target end customers, whether directly or through intermediaries. This remains true regardless of how Brexit turns out. Meanwhile, with profits under pressure, the focus on cost control will continue, and many companies may reshape their portfolios to build scale and efficiency in key areas, potentially leading to merger and acquisition activity. That could mean insurers selling off non-strategic product lines, looking at asset managers or IFAs, or foreign buyers tempted by the weak pound driving lower valuations for UK firms. Whatever the outcome of the Brexit negotiations, the UK’s position as a pre-eminent insurance market with more than 300,000 employees in the sector will not change in the near term. No other country in the EU can offer the same foundation of expertise and talent, a depth and breadth that leaves the sector well placed to weather an extended period of uncertainty. To find out more, visit ey.com/fsitemclub EY ITEM Club forecast | Summer 2016 | 13 Viewpoint Navigating a bumpy road for investors Gillian Lofts UK Wealth & Asset Management Leader, EY UK Adverse market movements and investor uncertainty will drive a flight to quality, and favour wealth and asset managers that can best demonstrate value to their client. Forecast highlights: • Total AUM will grow 1.5% per year from 2016-2019, compared to 11.3% on average from 2012-2015. 14 | EY ITEM Club forecast | Summer 2016 • We expect AUM to increase from £932b in 2015 to £990b by 2019. • A flight to safety means that by 2019, bond holdings will have grown by 10% from their 2015 level. • AUM in property funds will not see any growth by 2019, following the reputational damage real estate suffered in the post-Brexit vote. ey.com/fsitemclub Viewpoint – Wealth & Asset Management Wealth & Asset Management is on course for a rockier ride than we forecasted six months ago. The prospect of interest rate rises and investors regaining their appetite for risk has been replaced with a likely prolonged period of low interest rates, volatility in financial markets, and more sluggish growth in household wealth following the Brexit vote. But there are opportunities for wealth and asset managers to mitigate the bumps along the road, and demonstrate their value to clients. The flight to safety Increased investor uncertainty and a deteriorating economic outlook will take their toll on asset prices, meaning AUMs are likely to rise by just 1.5% per year between 2016 and 2019, compared to 7.7% last year. Growth won’t be uniform across the sector. Investor uncertainty is likely to favour defensive funds with strong track records, driving a flight to quality across the fund management sector. Fund flows into bonds are likely to outpace other asset classes, despite slower economic growth and the prospect of more quantitative easing (QE) suppressing yields even further. While that implies a shift away from equities, cheaper share prices will help support demand so that AUM in equities will recover by 2019. The turbulence already seen in commercial real estate means property AUM will fall this year and next, after more than doubling in the previous three years. Demonstrating value in a low-growth world Adverse markets bring with them business challenges as well as allocation challenges. Focusing on clients’ lifetime needs, rather than simply selling them products, has driven success for the industry. But now, new technology gives customers more options at their fingertips, testing their loyalty. Demonstrating the value a manager provides is imperative to retention, especially as weaker market conditions mean delivering consistently high returns will become more problematic. This makes client reporting and communication even more important, and digital capabilities will be central to this. We expect downward pressure on fees among those unable to demonstrate performance. In turn, these companies will need to manage investment costs carefully. Reduced fees, for instance, could be facilitated by greater incorporation of smart beta strategies or use of Exchange-Traded Funds (ETFs) where appropriate. Regulators and customers are also demanding more transparency. Already this year some fund managers have stopped charging clients for the research they use, absorbing the costs rather than passing them on. This is part of a wider simplification of fee structures that we expect to continue. UK: AUMs by category £b 1000 Bonds Equity Mixed Money Market Funds of Funds Hedge Property 800 Forecast 600 400 200 0 2012 2013 2014 2015 2016 2017 2018 2019 Source: Oxford Economics, Haver Analytics Outlook Like other parts of the financial services industry, Wealth & Asset Management will be closely watching negotiations on the terms of the Brexit and in particular, passporting. This will especially affect those distributing funds abroad. In the meantime, total AUM for UK-focused companies are set to increase, albeit at a slower rate, aided by an ageing population with investable assets, and increasing flexibility in how they are permitted to use these assets in retirement. Recent market volatility and a slowing economy present speed bumps to growth, but the successful wealth and asset managers will be those who avoid short-term, tactical plays and focus on a long-term strategy. Possible outcomes of the Brexit negotiations will also play a part in aspects of strategy development. To find out more, visit ey.com/fsitemclub Structural sector change continues The pressure to lower costs and improve returns has driven rapid sector consolidation in recent years. We expect this to continue, with fewer generalist funds on the market and more specialist ones. Several asset managers will look to build or buy their own retail distribution networks in the medium term, while insurers may look to broaden their offering and fill product gaps to match the new retirement landscape. Meanwhile, a weak pound following the EU referendum could stimulate interest from possible US buyers. ey.com/fsitemclub EY ITEM Club forecast | Summer 2016 | 15 Appendix Forecasts of the UK economy (Annual percentage changes unless specified) 2014 2015 2016 2017 2018 2019 GDP 3.1 2.2 1.9 0.4 1.4 1.6 Consumer prices 1.5 0.1 1.5 2.5 1.6 1.7 Average earnings 1.5 2.8 2.6 3.4 3.3 3.4 Unemployment rate (%) 6.2 5.4 5.0 5.6 6.4 7.0 Government net borrowing (% of GDP) 5.5 4.4 3.4 3.2 2.6 1.9 3-month interbank rate rate (%) 0.5 0.6 0.6 0.6 0.6 0.8 Effective exchange rate 87.0 91.4 82.1 77.5 76.4 74.8 Source: EY ITEM Club UK: Gross household financial wealth UK: Car registrations % year 14 000s 2900 Forecast 12 Forecast 2700 10 2500 8 6 2300 4 2100 2 0 1900 -2 1700 -4 1500 -6 2001 2003 2005 2007 2009 2011 2013 2015 2017 2019 2007 2009 2011 2013 2015 Source: EY ITEM Club, Haver Analytics Source: EY ITEM Club, Haver Analytics UK: Major banks’ capital ratios UK: Insurance company profits 10 Basel II Basel III 12 2019 £b % of risk-weighted assets 14 2017 Forecast 8 10 6 8 4 6 2 4 0 2 0 Jan 01 -2 Jan 03 Jan 05 Jan 07 Jan 09 Jan 11 Jan 13 Source: Bank of England 16 | EY ITEM Club forecast | Summer 2016 Jan 15 2006 2008 2010 2012 2014 2016 2018 Source: EY ITEM Club, Haver Analytics ey.com/fsitemclub Banking & Capital Markets 2014 2015 2016 2017 2018 2019 Total assets (£b) 6,433 6,229 6,095 5,910 5,891 5,927 Total loans (£b) 4,929 4,787 4,673 4,516 4,545 4,620 Consumer credit (£b) 169 179 187 191 197 205 Write-offs (% loans) 1.9 2.0 1.8 2.1 2.0 1.9 Business/corporate loans (£b) 390 387 385 378 375 376 Write-offs (% loans) 1.5 0.7 0.5 0.7 0.6 0.6 Residential mortgage loans (£b) 1,075 1,110 1,140 1,142 1,150 1,169 Write-offs (% loans) 0.05 0.04 0.04 0.04 0.03 0.03 Deposits (% year) -0.3 -2.1 -0.2 3.5 4.2 5.0 Loans/deposits (%) 115 114 113 112 111 110 Total income (£b) 119 128 131 130 132 138 Source: EY ITEM Club, Bank of England Insurance 2014 2015 2016 2017 2018 2019 Life gross premium (£b) 162.9 168.3 173.4 177.3 182.0 187.5 % year 3.4 3.4 3.0 2.2 2.7 3.0 Life gross claims payments (£b) 192.0 216.0 220.8 227.8 235.1 242.7 Life claims ratio (%) 118 116 114 112 111 109 Non-life gross premium (£b) 59.1 60.8 62.0 62.5 63.5 65.1 % year -1.5 2.8 2.0 0.8 1.6 2.5 Non-life gross claims payments (£b) 34.1 34.7 35.1 34.9 34.8 35.3 Non-life claims ratio (%) 58 57 57 56 55 54 Net profit (£b) 7.6 9.2 8.9 8.3 8.4 8.8 2014 2015 2016 2017 2018 2019 Total assets under management (£b)* 865 932 935 937 955 990 % year 7.1 7.7 0.3 0.2 2.0 3.7 Bonds (£b) 147 145 155 156 157 159 Equity (£b) 448 474 455 453 463 486 Funds of Funds (£b) 93 113 117 118 121 124 Hedge (£b) 1.3 1.4 1.3 1.3 1.3 1.3 Mixed (£b) 128 133 138 140 143 148 Money Market (£b) 25 35 38 39 40 41 Property (£b) 23 31 30 29 30 30 Source: EY ITEM Club, OECD, Swiss Re Wealth & Asset Management Source: EY ITEM Club, Broadridge *UCITS and non-UCITS assets ey.com/fsitemclub EY ITEM Club forecast | Summer 2016 | 17 Contacts Omar Ali Managing Partner, Financial Services, EY UK Robert Cubbage Banking & Capital Markets Leader, EY UK E: [email protected] T: +44 20 7951 1789 E: [email protected] T: +44 20 7951 2319 Rodney Bonnard Insurance Leader, EY UK Gillian Lofts Wealth & Asset Management Leader, EY UK E: [email protected] T: +44 20 7951 1171 E: [email protected] T: +44 20 7951 5131 Press enquiries Nicholas Parker E: [email protected] T: +44 20 7951 1341 18 | EY ITEM Club forecast | Summer 2016 Rosanna Lander E: [email protected] T: +44 20 7951 6430 ey.com/fsitemclub EY ITEM Club Summer Forecast UK financial services attractiveness survey 2016 The world postBrexit July 2016 01 | EY UK financial services attractiveness survey, July 2016 EY ITEM Club UK Summer Forecast The Summer edition of our quarterly forecast for the UK provides a detailed economic analysis and forecast for economic activity for the period ahead, with commentary on the business implications from EY’s Chief Economist, Mark Gregory. 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