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Business Intelligence Business Intelligence • business intelligence is a broad category of applications and technologies for gathering, providing access to, and analyzing data for the purpose of helping enterprise users make better business decisions. • The term implies having a comprehensive knowledge of all of the factors that affect your business. Wikipedia Business Intelligence • It is imperative that you have an in depth knowledge about factors such as your customers, competitors, business partners, economic environment, and internal operations to make effective and good quality business decisions. • Business intelligence enables you to make these kinds of decisions. Wikipedia Decision Support Systems • An information system that utilizes decision models, a database, and a decision maker’s own insights in an ad hoc, interactive analytical modeling process to reach a specific decision by a specific decision maker. O’Brien, 1999 Data Mining • Knowledge discovery using a sophisticated blend of techniques from traditional statistics, artificial intelligence, and computer graphics Weldon, 1996 Data Warehouse • An integrated collection of data extracted from operational, historical, and external databases, and screened, edited, and standardized for retrieval and analysis, to provide business intelligence for managerial decision making O’Brien, 1999 Business Intelligence Decision Support Systems Data Warehouse Data Mining