Download What Is Communication?

Chapter 6
Building Healthy
Relationships
Lesson 1
Building Communication
Skills
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 communication
The exchange of information through the use
of words or actions
Expressing feelings, thoughts, or experiences
 verbal
communication with words, either by speaking or writing
 nonverbal
Getting messages across without using words
communication
 body language
Postures, gestures, and facial expressions
 tact
The sense of what to do or say without
offending others
In this lesson, you will be able to




define communication.
recognize different ways of communicating.
list ways of speaking clearly and listening carefully.
demonstrate communication skills.
Predicting
Look at the main headings in
this lesson. Write a sentence or
two to predict the kinds of
information you might learn.
Headings in this Lesson
•
•
•
•
•
•
•
What Is Communication?
Verbal Communication
Nonverbal Communication
Communicating Effectively
Speaking Skills
Listening Skills
Writing Skills
What Is Communication?
Every communication needs three parts.
communication The exchange of information
through the use of words or actions
Sender
Message
Receiver
Verbal Communication
Most people express themselves through verbal
communication.
verbal communication Expressing feelings, thoughts, or
experiences with words, either by
speaking or writing
Nonverbal Communication
Nonverbal communication uses body language.
nonverbal communication Getting messages across without
using words
body language Postures, gestures, and facial expressions
Communicating Effectively
Healthy relationships depend on good
communication skills.
Careful listening is important for effective
communication.
Speaking Skills
Think about what
you want to say.
Use “I” messages to
express your thoughts,
feelings, needs, and wants.
Use tact.
Make clear, simple statements.
Be specific.
tact The sense of what to do or say to avoid offending others
Listening Skills
Use body language to show
you are listening.
Take advantage of pauses
to offer encouragement.
Do not interrupt.
Repeat or rephrase the
speaker’s thoughts and
feelings.
Writing Skills
An advantage to writing is that you can make
changes before you send a message.
You can limit misunderstanding by working on your
written communication skills.
Lesson 1 Review
What I Learned
Vocabulary Define communication.
Lesson 1 Review
What I Learned
Identify What are the two types of communication?
Lesson 1 Review
What I Learned
Give Examples List two ways to show that you are
listening carefully.
Lesson 1 Review
What I Learned
Explain Explain how body language plays a part
in communication.
Lesson 1 Review
Thinking Critically
Apply Imagine you are having an emotional discussion
with a friend. Each of your friend’s comments begin
with “You always…” or “You make me feel…” and other
similar phrases. How would you react to hearing them?
Lesson 1 Review
Thinking Critically
Synthesize What are some nonverbal ways to show
consideration for others?
End of
Chapter 6
Building Healthy
Relationships
Lesson 1
Building Communication
Skills
Click for:
>> Main Menu
>> Chapter 6 Assessment