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Chapters Eight & Nine Growth Market Strategies Profit per unit Product category sales (real dollars) (real dollars) ‘Typical’ Product Life Cycle Life cycle extension Profit/unit Sales Introduction Growth Maturity Decline or extension Competitive turbulence Time (years) Source: Reprinted with permission from p. 60 of Analysis for Strategic Marketing Decisions, by George Day. Copyright © 1986 by West Publishing Company. All rights reserved. 8-3 Categories of New Products Defined According to Their Degree of Newness to the Company and Customers in the Target Market Newness to the company High 10% 20% New-to-the world products New product lines 26% Revisions/ improvements to existing products 11% Low Cost reductions Low Additions to 26% existing product lines 7% Repositionings High Newness to the market Source: New Products Management for the 1980s (New York: Booz, Allen & Hamilton, 1982). New Product Development Key success criteria include: – – – – Product fit with market need Product fit with capabilities Product or cost superiority Clear vision of future market based on customer feedback – Continuous, quality-based process – Ability to create effective awareness Potential Advantages of Pioneer and Follower Strategies Pioneer Follower • Economies of scale and experience • High switching costs for early adopters • Pioneer defines the rules of the game • Possibility of positive network effects • Distribution advantage • Influence on consumer choice criteria and attitudes • Possibility of preempting scarce resources • Ability to take advantage of pioneer’s positioning mistakes • Ability to take advantage of pioneer’s product mistakes • Ability to take advantage of pioneer’s marketing mistakes • Ability to take advantage of pioneer’s limited resources Marketing Strategy Elements Pursued by Successful Pioneers, Fast Followers, and Late Entrants These marketers... are characterized by one or more of these strategy elements: Successful pioneers • • • • Successful fast followers • Larger entry scale than the pioneer • Leapfrogging the pioneer with superior: product technology product quality customer service Successful late entrants • Focus on peripheral target markets or niches Large entry scale Broad product line High product quality Heavy promotional expenditures Advice for Would-Be Pioneers • First mover advantage is often trumped by followers who are better. – Best beats first. Concentrate on being best. – Best and first is the ideal. • Being a pioneer without the basis for sustainable competitive advantage is a trap! Why Are Growing Markets Attractive? Usually, but not always: Gaining share is easier Share gains are worth more Price competition may be less intense Early entry may be necessary to keep pace with technology Strategic Choices for Share Leaders in Growth Markets Flanker strategy - Proactive Flanker strategy - Reactive COMPETITOR OR POTENTIAL COMPETITOR Confrontation strategy Proactive Reactive Fortress or position defense strategy Contraction or strategic withdrawal LEADER Market expansion Source: Adapted from P. Kotler and R. Singh Achrol, “Marketing Warfare in the 1980’s” Reprinted with permission from Journal of Business Strategy, Winter 1981, pp. 30-41. Copyright © 1981 by Warren, Gorham & Lambert, Inc., 210 South Street, Boston MA 02111. All rights reserved. Marketing Actions Vary for Different ShareMaintenance Objectives Retain current customers by: Maintaining or improving satisfaction and loyalty Encouraging or simplifying repeat purchase Reducing the attractiveness of switching Stimulate selective demand among later adopters by: Head-to-head positioning against competitors Strategic Choices for Challengers in Growth Markets Leapfrog strategy Flanking attack TARGET COMPETITOR Frontal attack CHALLENGER Encirclement strategy Source: Adapted from P. Kotler and R. Singh Achrol, “Marketing Warfare in the 1980’s” Reprinted with permission from Journal of Business Strategy, Winter 1981, pp. 30-41. Copyright © 1981 by Warren, Gorham & Lambert, Inc., 210 South Street, Boston MA 02111. All rights reserved. Marketing Actions to Achieve Share Growth Vary for Different Marketing Objectives Capture competitors’ customers by Head-to-head positioning in competitor’s primary target market Technological differentiation in primary target market Stimulate selective demand among later adopters by Head-to-head positioning in competitor’s primary target market (as above) Differentiated positioning focused on untapped or underdeveloped segments Some Advice for Followers • Differentiation is key for followers – Better benefits – Better service – Lower price • Beware of competing on price, however, unless your costs really are lower than competitors’ Predicting Pricing Actions Price of Substitutes Sets the Ceiling Competitive Actions More Pricing Pressure with High Elasticity More Pricing Pressure with High Leverage Marginal Cost Per Unit Sets the Floor