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Transcript
CHAPTER 3
Market Segmentation
1.
Key Concepts
Segmentation
Benefit segmentation
Marketing concept
Targeting
Positioning

Select a product and brand that you use frequently and list the benefits you
receive from using it. Without disclosing your list, ask a fellow student who uses
a different brand in this product category (preferably, a friend of the opposite sex)
to make a similar list for his or her brand. Compare the two lists and identify the
implications for using benefit segmentation to market the two brands.

What is market segmentation? How is the practice of market segmentation related
to the marketing concept?

How are market segmentation, targeting, and positioning interrelated? Illustrate
how these three concepts can be used to develop a marketing strategy for a
product of your choice.

Some marketers consider benefit segmentation as the segmentation approach most
consistent with the marketing concept. Do you agree or disagree with this view?
Why?

Under which circumstances and for what types of products should a marketer
segment the market on the basis of (a) awareness status, (b) brand loyalty, and (c)
usage-situation?
2.
Key Concepts
Lifestyle segmentation
Psychographics
VALS™

Does your lifestyle differ significantly from your parents’ lifestyle? If so, how are
the two lifestyles different? What factors cause these differences?
4

The owners of a local health-food restaurant have asked you to prepare a
psychographic profile of families living in the community surrounding the
restaurant's location. Construct a ten-question psychographic inventory
appropriate for segmenting families on the basis of their dining-out preferences.

Find three print advertisements that you believe are targeted at a particular
psychographic segment. How effective do you think each ad is in terms of
achieving its objective? Why?
3.
Key Concept
VALS™

How can a marketer for a chain of health clubs use the VALS™ segmentation
profiles to develop an advertising campaign? Which segments should be targeted?
How should the health club be positioned to each of these segments?

Do you anticipate any major changes in your lifestyle in the next five years? If so,
into which VALS™ segment are you likely to belong five years from now?
Explain.
4.
Key Concepts
Segmentation variables:
demographics
awareness class
brand loyalty
usage situation

For each of the following products, identify the segmentation base that you
consider to be the best one for targeting consumers: (a) coffee, (b) soups, (c)
home exercise equipment, (d) portable telephones, and (e) nonfat frozen yogurt.
Explain your choices.

Under which circumstances and for what types of products should a marketer
segment the market on the basis of (a) awareness status, (b) brand loyalty, and (c)
usage-situation?
5