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Mid-term Exam Name: Viya Yau Professor: Dr. Patricia Su Date: Thursday. April 18 Research Papers Supporting effective English communication within the context of teaching and research in a tertiary institute: developing a genre model for consciousness raising User-friendly communication skills in the teaching and learning of business English The fly's perspective: discourse in the daily routine of a business manager Supporting effective English communication within the context of teaching and research in a tertiary institute: developing a genre model for consciousness raising Introduction • Teaching is assessed and monitored by looking at the clarity of planning, organisation and delivery of the curriculum (Li & Kaye, 1998; Marsh & Roche, 1993). • Such clarity requires a variety of knowledge and skills, and a highly sophisticated language competence is a fundamental requirement. • Hong Kong Polytechnic University funded Effective English Communication for Teaching and Research (EECTR). • It describes how theories of genre have informed the programme's methodology, enabling us to understand our clients' needs through an investigation of the context. • For example, culture context, related texts and living style analysis when businessmen or women could take a plane to different country. • The fact that effective language use necessitates a heightened awareness of the English language, especially in English-speaking. • Native-speaker competence becomes the bottom line, the point of departure for academics working within higher education. • Without further language support, having English native speaker-like competency does not guarantee that the individual has the skills • It describes how theories of genre have informed the programme's methodology, enabling us to understand our clients' needs through an investigation of the academic context, genre-related texts and discourse analysis. User-friendly communication skills in the teaching and learning of business English Introduction • Project in teaching and learning business English at the University of Botswana, where English is the language of instruction and, for most learners, a second language. • It was closely tailored to the prevailing social and academic context as described from the standpoint of discourse analysis. The urgent need for new initiatives • English language training contractors in the Americas, Asia, Europe, and the Middle East, being considered for business training by Arthur Andersen & Co. • They concluded that ''there is an unmet need for high-quality business English programs in all the areas'', and development of business-oriented English programs that use businessrelated materials and motivating work-related activities. The urgent need for new initiatives • Found some English textbooks in past , such as: ''choose those words which express just what you mean''; ''use adjectives and adverbs with their proper meanings''; or ''vague words are always useless''. • Evidently, the age-old prescriptive and proscriptive attitudes toward grammar and usage have been reapplied to business English. The urgent need for new initiatives • Strunk have believed that the English language must be protected against the variations and innovations of every-day speech. The social and academic context of business English • The theory and practice of a science of text and discourse should be to promote the freedom of access to knowledge and society through discourse, then a strongly bottom-up approach would be most productive. • Discursive demands of the rapidly changing global economy are becoming explosively more complex and diverse. The social and academic context of business English • A new orientation is urgently demanded that would be comprehensive, integrative, democratic, and socially aware. • Be oriented toward not just helping the students gain access to the currently practiced registers of business English but raising their sensitivity for business English that can be rendered more accessible and user-friendly by practical strategies. The fly’s perspective: discourse in the daily routine of a business manager Introduction • The study were two-fold: firstly, to find some of the salient features that characterize discourse activities in a multinational corporation and secondly, to test the applicability of the data collection method for a larger research project. • The article describes the communication • environment, shows the flow and nature of the activities, and discusses some examples of the discourse. • The salient features that emerged include: the ''native corporate language'‘ status of English (i.e. English used as the corporation's first language in various types of national and international contacts), intertextuality, parallel and mixed use of spoken and written language, and the decisive role of e-mail as a communication medium. • In four countries to investigate the discourse practices and language of contemporary international business. we need to find the situational ''exigencies'' (Bitzer, 1980) that create a need for communication to be able to help our students, in Business Schools and further training courses, learn to communicate in business. • In the social context, such as is created by the ongoing situational business operations. In this approach, communication is regarded as a dynamic process that cannot be examined without a thorough knowledge of its context. Studies of professional communication • Written communication or oral communication Written communication • Literacy practices are patterned by social institutions and power relationships and embedded in broader social goals and cultural practices. • The pace of change in communication technology has been very rapid. In the last few years, faxes and email have replaced letters and telexes Oral communication • Exchange messages. • Similar lexical items and grammatical structures • Attention to manner behavior • The organizational and technological changes have brought along new discourse, for example, with customers‘ interview though the computer or use telephone to talk Thanks for your attention