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Advanced
Analytics
in Quality
Product Systems Analytics
Melanie Lorang, ATF
Boeing
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 1
Agenda
Global Product Data Interoperability Summit | 2013
•  Product Systems Analytics Vision
•  Situation, Target, Proposal
•  Data Sources
•  Methodology and Processes
•  Tools Requirements
•  Quality Analysis
•  Other Projects in Product Systems
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 2
Analytics Vision - Reactive to Proactive
Global Product Data Interoperability Summit | 2013
•  Promote Insight and Foresight
•  Actionable Results
•  Proactive and Collaborative
Decision Support
•  Enable Data Discovery, Data
Exploration, Self Service BI
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 3
Data Analytics Technologies
Global Product Data Interoperability Summit | 2013
•  Definition of Analytics
•  The discovery and communication of
meaningful patterns in data
•  Type of Analytics
•  Visual Analytics
–  Visually and interactively explore large, complex datasets
to gain new business insight
•  Text Analytics
–  Extract key information from text fields and documents to
summarize, cluster, categorize, highlight, etc.
•  Data Mining / Machine Learning
–  Automatically identify patterns of interest in data to find
correlations, create models, etc.
•  Predictive Analytics
–  Develop data-based statistical or stochastic models to
forecast future states, understand risks, etc.
•  Social Network Analysis
–  Discover links between entities to identify roles, monitor
relationships, understand information flow, etc.
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 4
Analytics at Product Systems
Global Product Data Interoperability Summit | 2013
•  Situation
•  Do not analyze structured data – operational focus
•  Do not utilize unstructured data
•  Root cause analysis for manufacturing nonconformance is weak and
inefficient
•  Target
•  Leverage structured and unstructured data
•  Provide tools, methodologies and process for SME analysis
•  Develop model based methodology for analysis
•  Proposal
•  Conduct case study using Non Conformance and Corrective Action Quality
data to establish and validate the methodology
•  Explore advanced analytics technology to demonstrate advanced analytics
capabilities
•  Document repeatable process for development and production readiness
•  Improve interactive analytical capability for SMEs to improve their
knowledge and intuition
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 5
Analytics Today
Global Product Data Interoperability Summit | 2013
•  Approach
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Several POCs in work
Paired Analysis – Functional and IT experts team
Leveraging and Partnering with industry leaders
Leveraging and Partnering with Universities, Industry Leaders and Internal R&D
Establishing Process and methodology for analytics
•  Challenges
•  Managing Expectations
•  Tools are maturing – latest hype
•  Clarify Tools, Technologies and Roles
•  Data deployment strategy
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Pockets of excellence with early phase of enterprise level Analytics strategy
Data Access
Exponential Data Growth
Need to integrate wide ranges of data, including structured, unstructured and
“desktop” data
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 6
Data Source
Global Product Data Interoperability Summit | 2013
•  Non Conformance and Corrective Action Data
•  Sourced by Data Warehouse
•  Corrective Action Data
•  Sourced by Operational Data Store
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 7
Analytics Development Process Used
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 8
Tools Requirements & Selection
Global Product Data Interoperability Summit | 2013
•  Tools Requirements
•  Data Exploration / Data Discovery
–  Easy way to bring in and explore and combine new data
–  Allow to explore the data without heavy programming
–  Discover the information for business decision support
•  Data Visualization
–  Visually affective, graphical representation of data
–  Interactive
–  Integrated dashboard
•  Text Search, Mining and Visualization
–  Visualize unstructured data with highly correlated and repeated words
–  Data Categorization and Classification
•  Pattern Mining
–  Identify patterns among structured and unstructured data
•  Predictive Analytics
–  Statistical modeling tool
•  Tools Selected
•  Combination of COTS software and Boeing technology
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 9
Data Discovery – WO to NC ratio
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 10
Data Discovery –CA Pareto Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 11
Data Discovery – CA Not Categorized
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 12
NC Initiation Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 13
NC Initiation Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 14
Non Conformance Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 15
Non Conformance Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 16
Discrepancy Text Visual Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 17
Disposition Text Visual Analytics
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 18
Corrective Action Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 19
Repeat Non Conformance Analysis
Global Product Data Interoperability Summit | 2013
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 20
Product Systems Analytics
Progress Towards Future State
Global Product Data Interoperability Summit | 2013
Bird Strike
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Assembled data from multiple databases documenting safety incidents and bird strikes
4 design change recommendations to reduce damage from bird strikes
Change to pilot training for pilots to detect and react to bird strikes
International recognition in the aviation safety community on the significance of the work
Industrial Safety
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Assembled data from multiple databases documenting lost work hours and causes
Pareto analysis showed which monuments and jobs caused lost work hours
Looking at the history showed the cost of repetitive stress as a key cause for lost hours
Ergonomics experts modified existing processes to remove unnecessary stress
NC and CA Analysis Project
•  Assembled BDS and BCA data for Non Conformance and Corrective Action analysis
•  Present analysis for cause, process, part and supplier from Non Conformance and
Corrective Action
Product Development Performance Metrics Project
•  Assembled data from 4 new programs
•  Performance Metrics for Engineering new program development
Non Conformance Predictive Analytics Project
•  Assembled data Non Conformance to predict parts failure
•  Predictive analysis to show parts likely to fail for next airplane based on past trend
Tooling Predictive Analytics Project
•  Prediction of likely tools list that may go out of tolerance
•  Life Cycle of a tool expiration
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 21
Global Product Data Interoperability Summit | 2013
Questions?
Contact Melanie Lorang
[email protected]
562-305-5055
BOEING is a trademark of Boeing Management Company
Copyright © 2013 Boeing. All rights reserved.
Copyright © 2013 Northrop Grumman Corporation. All rights reserved.
GPDIS_2013.ppt | 22