Download Resume - Trelco Limited Company

Experience: 5 to 7 years
Doug Morris
Mobile: 816-547-7447
Telephone: 816-524-4907
Lee's Summit
Career Objective:
To support the growth and profitability of an organization that provides challenge with the
opportunity to utilize my passion and work ethic as a Network and Security Administrator.
Experienced with these Skills:
Operating Systems Windows (3.1, 95, 98, ME, XP, NT, 2000 & 2003 (Professional, Server)), MSDOS
(6.2), UNIX
Hardware (Ethernet Switches, Bridges, Routers, Gateways, Servers, Hubs, Video/Sound Cards,
PDA’s, and Blackberry’s)
Protocols (TCP/IP, DNS, DHCP, ATM, WINS, FTP, IPSec, Kerberos, ARP, UDP, NetBIOS, NetBEUI,
IPX/SPX, MS-CHAP, MD5-CHAP, Telnet, RADIUS, EAP, PAP, LDAP, L2TP, RAS, SMTP, OSPF, HTTP, POP3,
PPTP)
Application Software ((MSOffice95, 97, 2000, XP Word, Excel, Project, Power Point, Publisher,
Access, Outlook, PhotoDraw, Publisher, Windows/Internet Explorer, Binder, Net Meeting, Front
Page, Visio) Netscape, GroupWise, Adobe Acrobat, EA, Lotus Notes, Extra Office Client, VPN
Dialer, Cisco IP TV viewer, Tivoli, Open Mail, RAS, PeopleSoft, Service Center, On Demand,
McAfee Virus Scan, MMS Compass, Enterprise Administrator, Ascend, SMS, MOM, ASI, Actiview,
Remedy, P2K, Premiere, RMS+, Dameware, VMWare. Mainframe (CIS, EPS, FMS, JES, TSO, IMS, InfoMan)
Programming Languages (SQL, SQL PLUS, PL/SQL, Visual Basic,)
Databases (SQL 2000, Oracle (8.0, 8i), Access (97, 2000), Electronic Data Interchange)
Directories Novell Directory Services (4.11, 5.0, 5.1), Microsoft Active Directory (2000, 2003)
Employment History:
Jan. 3rd 2005 to present- I.T. Specialist – U.S. Department of Homeland Security/TSA – Kansas
City, Mo.
Responsible for the technical support of hardware, systems, applications, network
administration and configuration of system security for the five regional airport offices of
the Department Of Homeland Security in Kansas City. I use advanced diagnostic techniques to
identify problems, investigate causes, and recommend solutions to correct failures or improve
processes. Assess user training needs.
May 2001- Dec. 28th 2004-Technical Support Analyst – Sprint Corporation – Kansas City, M0.
Responsible for troubleshooting over 2,500 applications within a global network consisting
of 77,000 employees and 10,000 servers. The network was a combination of AD, NT, UNIX, Mainframe,
Novell, and Windows 2000/2003. I supported MS Office products, Web based and Mainframe
applications on pc’s. Used SMS and MOM to administer application pushes, update the network
and domain. Diagnosis and troubleshoot connectivity issues concerning WAN/LAN network outages.
As the AD SME of the ESC, I was considered the “enterprise wide expert” with AD issues. Member
of the team that consolidated 53 different domains into one single AD domain, consolidated
file/print servers and helped migrate email to Exchange servers. Was also the Server
Storage/Quota SME of the ESC.
2001-2003 –Webmaster/Administrator- Certificationsuccess.com – Kansas City, Mo.
Envisioned and designed the layout of the website. Responsible for hiring and supervision of
all the websites personnel. Locating and purchasing content for the website. Updating the site
with security patches and new content. Kept the SQL Server 2000 database updated.
Nov. 2000 -Jan. 2002- SME /Team Leader– H&R Block Corporation – K.C., Mo. (Seasonal)
Responsible for troubleshooting/diagnosis of technical issues in a fast paced global call
center. As a Subject Matter Expert, I used my background /education and creativity to provide
solutions/workarounds that the other team members were unable to solve as individuals or as
teams. Developed resolutions for known issues. Provided leadership concerning technical issues
to the other team members.
Education:
1999 to Present - Metropolitan Community College- Kansas City, Mo.- Computer
Science- NT/Windows 2000 Server, Oracle, TCP/IP, Hardware, Visual Basic, Telecommunications
Networking, NetWare Server, Business related classes - Est. Graduation 2006.
2001-University of Excellence –Sprint - Project Management – Graduate with Certificate
2000-New Horizons- Overland Park, KS. Website design using Front Page 2000 and DOS 6.2 class
– Grad with Certificate.
2000/2001- Solutech- Overland Park, KS. Deploying Windows 2000. Using Active Directory and
the Microsoft Management Console to set up LAN’s and Intranets as file/ print servers. Migrating
NT Exchange servers to Exchange 2000. Grad with Certificate.
1999 to 2000- Microsoft Office, Novell GroupWise- Truman Computer Education Services
1991 to 1994- Johnson County Community College- Overland Park, KS. – Respiratory
Therapy- Graduated in 1994.
1990 to 1991- Southwest Missouri State University- Springfield, Mo.. Pre-requisites for
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Respiratory Therapy program. Transferred to Johnson County Community College.
Certifications:
Microsoft Certified System Engineer (2000) MCSE
Microsoft Certified Database Administrator (SQL 2000 Enterprise) MCDBA
Certified Internet Webmaster Security Analyst Professional (Lifetime) CIW
Certified Novell Administrator (5.1) CNA
Microsoft Certified Systems Administrator (2003 and 2000) MCSA
Vendor neutral Hardware Certification from Comptia (Lifetime) A+
Vendor neutral Networking Certification from Comptia (Lifetime) Network+
Internet Networking Professional Vendor neutral Certification from Comptia (Lifetime) i-Net
+
References available on request
Name: Doug Morris
Email: [email protected]
Phone #: 816-547-7447
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