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Chapter 7 Assignment Discussion Questions 1. Market segmentation differs from market targeting because segmentation, “involves dividing a market into smaller segments of buyers with distinct needs, characteristics, or behaviors that might require separate marketing strategies or mixes” (Kotler, P., & Armstrong, G., 2014.) Market targeting differs from market segmentation because targeting, “consists of evaluating each market segment’s attractiveness and selecting one or more market segments to enter” (Kotler, P., & Armstrong, G., 2014.) 2. The four major sets of variables that might be used in segmenting consumer markets are geographic, demographic, psychographic, and behavior. Geographic segmentation divides the market into different geographical units and that can be described as nations, regions, states, counties, cities, and neighborhoods. Demographic segmentation divides the market into segments or groups that are based on age, education, gender, income, occupation, life-cycle stage education, religion, ethnicity, and generation. Psychographic segmentation divides buyers into different groups or segments that are based on social class, personality of the individual or individuals and lifestyle. Behavioral segmentation divides buyers into groups or segments based on the people’s knowledge, uses, attitudes, or responses about the product (Kotler, P., & Armstrong, G., 2014.) The variable that Starbucks would use is Psychographic segmentation because the environment that this establishment brings in is people that show similar traits in lifestyle or social class. This business wants customers in these types of demographic groups because these segments fit the lifestyle which Starbucks is representing. 4. Companies segment international markets because this type of market because, “it forms consumers who have similar needs and buying behaviors even though they are located in different countries” (Kotler, P., & Armstrong, G., 2014.) This concept makes markets more knowledgeable about what people want all over the world rather than in a certain region which the business could be located at. 5. A company differentiates its products from competitors’ products by implementing a strategy which, “a firm decides to target several market segments and designs separate offers for each” (Kotler, P., & Armstrong, G., 2014.) This type of segmentation makes the business and its products more unique and attractable to its consumers and its competitors. This can also lead to a competitive advantage for this business which can dominate the market because this establishment made products that were different from other businesses. 6. A product’s position is, “the way a product is defined by consumers on important attributes” (Kotler, P., & Armstrong, G., 2014.) A product’s position is what is on the minds or concerns of customers because this type of concept is what attracts them into this market rather than a competing market. Marketers know what this concept is because they often prepare perceptual positioning maps which, “shows consumer perceptions of their brands versus competing products on important buying decisions” (Kotler, P., & Armstrong, G., 2014.) Critical Thinking Exercise 2. The reason that the two Japanese brands missed their sales goals by a wide margin is because they did not target their market effectively or in the appropriate matter. They should have positioned their product in a way where consumers would have had these vehicles in their minds and taken in consideration that these vehicles are unique compared to its competitors. These brands also bring out segmentations of people who would buy these vehicles rather than what they had in the past where many people all over the world would purchase these trucks. This also brings out an improper use of concentration marketing because this concept markets more effectively by preparing its products, prices, and programs to the people that need these items in these types of segments (Kotler, P., & Armstrong, G., 2014.) Marketing Technology 1. The most appropriate variables for segmenting the consumer market for products based on this technology are demographic and behavioral segmentation (How Augmented Reality Works, n.d.) Demographic segmentation applies to augmented reality because this type of technology that is coming to the market will attract certain type of segments from this variable that are based on income, gender, and occupation as well. Behavioral segmentation works with augmented reality too because it will bring out segments in which buyers have knowledge or attitudes in favor of buying these items (Kotler, P., & Armstrong, G., 2014.) 2. I would market Google Glasses to consumers based on the psychographic segmentation because this type of product has an extreme price tag to it. The buyers that are interested in this item will be divided from other groups that have concerns with the luxury and uniqueness of the product. I believe that Google Glasses is a product that will transform the market structure to new heights. The buyers from the psychographic segmentation will benefit from this product and feel separated from everyone else that doesn’t have this type of technology. This product will only benefit their lives now and for the future (Kotler, P., & Armstrong, G., 2014.) ‘ References How Augmented Reality Works. (n.d.). HowStuffWorks. Retrieved February 24, 2014, from http://www.howstuffworks.com/augmented-reality.htm Kotler, P., & Armstrong, G. (2014). Principles of marketing (15th ed.). Upper Saddle River, N.J.: Pearson.