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Backup Exec 11d Meeting Today’s Business and IT Challenges Today’s Business Challenge Data Recovery Continuous Protection Granular Recovery Security Protect Backup Data On and Offsite Scalability More Platform and Management Support Symantec Backup Exec 11d Symantec Confidential 2 Today’s Business Challenge Traditional Backup Is Not Enough Symantec Backup Exec 11d Symantec Confidential 3 Introducing Backup Exec 11d The Gold Standard In Windows Data Recovery Symantec Backup Exec 11d Symantec Confidential 4 Backup Exec – A Proven Winner “Backup Exec For Windows Servers Collected More Than 50 Percent Of The Vote To Win The Best Desktop Backup/Recovery/Archive Software Award For The 4th Consecutive Year” Symantec Backup Exec 11d Symantec Confidential 5 A Leader In Continuous Protection Best Continuous Data Protection Product Editors Choice Award Network Computing, January 2006 Best Product – Category Breaker NetworkWorld Magazine, March 2006 Reader’s Choice Award: Best Data Backup Category Small Business Computing, January 2006 Symantec Backup Exec 11d Symantec Confidential 6 Introducing Backup Exec 11d Biggest “Feature” Release Ever Customer Request Driven Announce Nov. 1, 2006 Available Nov. 6, 2006 Complete Disk-to-Disk-to-Tape Languages Supported: EN, FR, DE, IT, ES, JP, CH, KO Symantec Backup Exec 11d Symantec Confidential 7 Key Areas of Focus For Backup Exec 11d Continuous Protection for Exchange Eliminates Daily Backup Window for Exchange Recovers Exchange to a Specific Point-in-Time Delivers Email Continuity for Today’s Businesses Recover Critical Data in Seconds Recovers Individual Exchange Messages, Folders, and Mailboxes (without Mailbox Backups) Recovers Individual SharePoint Server Documents Recovers Active Directory Users, Properties, and More Recovers SQL 2005 Snapshots Enhance Data Security Provides Encryption for Backups Secures Data at Rest and in Motion Extend Platform Support Supports 64-bit Extended Media Servers Supports NetApp Filers Supports Oracle RAC, DB2, MAC, HP-UX, Solaris 10, SUSE 10.0 Clients Symantec Backup Exec 11d Symantec Confidential 8 Backup Exec 11d Protecting Exchange Exchange – The Mission Critical Application Email CRM Supply Chain ERP General Ledger 1985 1990 1995 2000 2005+ 75% 79% 75% Of A Typical Company’s Intellectual Property Is Contained In Email Of Companies Accept Email As Written Confirmation Of Transactions Of Fortune 500 Litigation Involves Discovery Of Email Communication Symantec Backup Exec 11d Symantec Confidential 10 Today’s Exchange Challenges Business Need IT Need Symantec Backup Exec 11d The Mission Critical Application The Core of Today’s Business A Key Point of Exposure Data Growing Exponentially Meeting Backup Windows Recovering In a Timely Manner Symantec Confidential 11 Redefining Exchange Protection and Recovery Continuous Data Protection for Exchange Eliminate Daily Backup Window for Exchange Recover to Specific Point In Time Deliver Email Continuity for Today’s Business Recover Critical Data In Seconds Individual Email, Folder, or Mailbox Eliminate Mailbox (MAPI) Backup Symantec Backup Exec 11d Symantec Confidential 12 The Old Way – Traditional Exchange Backup FRI SAT SUN MON TUE WED THU Full Database Incremental Database Incremental Database Incremental Database Incremental Database Incremental Database Incremental Database Full Mailbox Incremental Mailbox Incremental Mailbox Incremental Mailbox Incremental Mailbox Incremental Database Incremental Mailbox Twice The Backups Twice The Time Twice The Media/Storage Twice The Headache Exchange Symantec Backup Exec 11d Backup Server Symantec Confidential 13 The New Way – Continuous Data Protection FRI SAT SUN MON TUE WED THU Full Database Incremental Database Incremental Database Incremental Database Incremental Database Incremental Database Incremental Database Incremental Mailbox Incremental Mailbox Incremental Mailbox Incremental Mailbox Incremental Database Incremental Mailbox Full Mailbox CONTINUOUS Tx Logs Continuously Protected Exchange Symantec Backup Exec 11d Backup Exec Symantec Confidential 14 The New Way – Continuous Data Protection New Granular Recovery Technology (GRT) Individual Emails Email Folders Individual Mailboxes Exchange Symantec Backup Exec 11d Entire Databases Backup Exec Symantec Confidential 15 Continuous Protection With Just One Click Symantec Backup Exec 11d Symantec Confidential 16 Benefits – Continuous Data Protection for Exchange Eliminates Daily Backup Windows Completely Eliminates Mailbox Backups Reduces Storage/Media Costs Enables Granular Recovery Critical for Disaster Recovery Get Back To The Last Transaction Log Symantec Backup Exec 11d Symantec Confidential 17 The New Way – Redefine Traditional Protection FRI SAT SUN MON TUE WED THU Full Database Incremental Database Incremental Database Incremental Database Incremental Database Incremental Database Incremental Database Full Mailbox Incremental Mailbox Incremental Mailbox Incremental Mailbox Incremental Mailbox Incremental Mailbox Incremental Mailbox Exchange Symantec Backup Exec 11d Backup Exec Symantec Confidential 18 The New Way – Redefine Traditional Protection Still Get Granular Recovery Technology Individual Emails Email folders Individual Mailboxes Exchange Symantec Backup Exec 11d Entire Databases Backup Exec Symantec Confidential 19 Granular Recovery For Exchange Just Like Browsing Exchange Symantec Backup Exec 11d Symantec Confidential 20 Benefits – Redefine Traditional Backups Eliminates Mailbox Backups Cuts Backup Time and Storage In Half Reduces Storage/Media Costs Enables Granular Recovery Symantec Backup Exec 11d Symantec Confidential 21 Backup Exec 11d Redefines Exchange Recovery Deliver Continuous Data Protection for Exchange Redefine Traditional Exchange Protection Eliminate the Mailbox Backups Recover Critical Exchange Data in Seconds Symantec Backup Exec 11d Symantec Confidential 22 Backup Exec 11d Recovery In Seconds – It Is “GReaT” Recover Critical Data In Seconds Granular Recovery Technology Innovative Recovery Technology (Patent Pending) On-Disk Representation of Exchange & SharePoint Data Backed Up In Native Format Allows Quick, Random Access Enable Granular Recovery From Disk Symantec Backup Exec 11d Symantec Confidential 24 GRT: Just A Single Checkbox… Set and Forget Symantec Backup Exec 11d Symantec Confidential 25 Backup Exec 11d SharePoint Document Recovery In Seconds Recover Individual SharePoint Documents In Seconds New Granular Recovery Technology (GRT) Individual Documents from a Database Backup Symantec Backup Exec 11d Symantec Confidential 27 Backup Exec 11d Active Directory Component Recovery In Seconds Recover Active Directory Components in Seconds Granular Recovery of Individual User Accounts Granular Recovery of Individual Attributes Enables Recovery Without Reboots! Active Directory Symantec Backup Exec 11d Backup Exec Symantec Confidential 29 Enables Recovery Without Reboots! Non-authoritative restore (bare metal) Reboot in AD recovery mode Restore System State Reboot Inbound replication occurs Authoritative restore (corruption or deletion) Reboot in AD recovery mode Restore System State Pull network cable Reboot Use NTDSUTIL to elevate objects to recover Attach to network Outbound and inbound replication occur Symantec Backup Exec 11d Symantec Confidential 30 Simple Recovery Without Rebooting Only Single Checkbox Needed Enable granular restore of Individual Users and Attributes Recover without Rebooting Symantec Backup Exec 11d Symantec Confidential 31 Backup Exec 11d SQL 2005 Recovery In Seconds Recover SQL 2005 in Seconds Integrated with Microsoft SQL 2005 Schedule, Create, Delete and Restore Snapshots Snapshots Kept in SQL – Not in Backup Exec! Backup Exec SQL Server Symantec Backup Exec 11d Symantec Confidential 33 Recover SQL 2005 in Seconds Quickly Checks Restore forEasily Restore SQL Schedule Selection BackSQL to aErrors Specific Snapshots… andPoint-in-Time Offers to Fix Backup Exec SQL Server Symantec Backup Exec 11d Symantec Confidential 34 Backup Exec 11d Enhance Data Security Backed Up Data Must Be Secure Symantec Backup Exec 11d Symantec Confidential 36 Enhance Data Security With Encryption Protects Backup Data If Lost Or Stolen 128-bit and 256-bit AES Encryption Meets U.S. Government and Corporate Standards Included With Core Product (No Charge) Protects Data On Client, Across Network, on Disk, or on Tape Easy and Flexible Key Management Used on Per Job, Per Policy, or Global Default Basis for All Jobs Integrated Audit Log for Change Tracking for Auditing and Compliance of Encryption Keys Data Automatically Decrypted When Backed Up To Disk with GRT or Continuous Protection. Symantec Backup Exec 11d Symantec Confidential 37 Encryption Key Recovery – Remember Pass Phrase! Q: Where are the secret keys stored and who is responsible for any loss of keys? A: Backup Exec will provide a key store in its database to ease backup and restore operations. User is ultimately responsible for any loss of key User will need to keep track of his/her Pass Phrases. A given Pass Phrase always generates the same Key SYMANTEC will not be able to recover tapes without keys unlike a password protected tape Symantec Backup Exec 11d Symantec Confidential 38 Backup Exec 11d Extend Platform Support Extend Platform and Scalability Overview New! x64 Windows Media Server Support New! Combined Remote/Continuous Protection Enhanced! Improved Centralized Management New! NDMP Support New! Oracle R/MAN & RAC Support Enhanced! Linux/UNIX Support New! DB2 Support New! MAC OS X Support Much, Much More Symantec Backup Exec 11d Symantec Confidential 40 x64 Support – OS and Applications Supports both EM64T and AMD64 Windows 2003 x64 Windows XP x64 Vista x64 Backup Exec Media Server Backup Exec 11d Backup Exec 11d Forthcoming Remote Agent for Windows Servers (x64) Backup Exec 10d / 11d Backup Exec 10d / 11d Forthcoming ITEM SQL 2000 SQL 2005 x64 Backup Exec 10d / 11d Agent for SQL Server Please Note: Remote Agent is still available for Itanium Windows Servers (Agent is on 11d CD) Symantec Backup Exec 11d Symantec Confidential 41 Enhance Agents for Windows Systems Remote Agent for Windows Servers Continuous Protection Agent Agent For Windows Systems Now One Agent to Protect Servers – Even Continuously Requires Continuous Protection Server To Be Enabled Symantec Backup Exec 11d Symantec Confidential 42 Enhanced Central Admin Server Option Centralized Management for Multiple Backup Exec Servers 3 Tier Management Remote Branch Office\WAN Support Disconnect Network (Non-Persistent) Support Simplifies Upgrades Backup Exec 11d Central Admin Server Backup Exec 10d Managed Media Server Improved Reporting Create Customized Reports Design graphical layout or standard report format Print or save in as PDF, HTML, Microsoft Excel, XML, CSV Symantec Backup Exec 11d Symantec Confidential 43 Enhanced Central Admin Server Option Define & Distribute Backup Jobs Central Admin Server Monitor & Report On Job Activity (Persistent & Non-Persistent) Jobs kept at MMS Local Database • BE database • ADAMM • Catalogs Remote Office Symantec Backup Exec 11d Local Office Symantec Confidential Remote Office 44 New NDMP Option Backup Support for NetApp Filers (via NDMP v4) Backup Selections Made to Directory Level Restore Selections Made to File Level Supports Only NetApp Certified Tape Hardware Tape Library Direct Attached NDMP commands Filer-to-Filer NDMP commands Backup Stream Backup Stream Stream Catalog Info Catalog Info Backup Exec Backup NetApp Filer Symantec Backup Exec 11d Tape Library Backup Exec NetApp Filer Symantec Confidential NetApp Filer Tape Library 45 New Agent for Oracle R/MAN What is R/MAN? R/MAN implies Oracle’s Recovery MANager. Introduced in Oracle 8i. Ships with Oracle databases Backing Up Prior to R/MAN Shutdown and copy files Put Table Spaces in the backup mode and backup files (the way its done by 10.0 Oracle Agent.) R/MAN can backup to disk without involving any backup products R/MAN does not have media (tape) management Enable Backup Exec to manage the Oracle backup data instead R/MAN is a difficult task and needs a lot of expertise Symantec Backup Exec 11d Symantec Confidential 46 New Agent for Oracle R/MAN (Windows & Linux) Full Oracle R/MAN Support Oracle 9i & 10g Support R/MAN interfaces - streamlined syntax Configurable Multi-streaming via R/MAN Automatic backup of control files Single step ControlFile & Database restore Enhancement to include archived redo backup logs Windows and Linux 32/x64 bits Windows 2000 Server (32 bit) and Windows 2003 Server & R2 (32 bit and x64). Linux 32 bit and extended 64bit platforms of Red Hat 4.0/3.0, SuSE 9.0 enterprise/standard. Encryption & Compression of Data Supported DBA and Media Server Initiated Operations Significantly Faster Performance Symantec Backup Exec 11d Symantec Confidential 47 New Agent for Oracle Real Application Clusters Oracle Real Application Clusters (RAC) Active-active cluster with shared storage Multiple servers work in parallel on the same set of data Any node can initiate backup/restore/recovery RAC shared database is put under a BE created RAC virtual node to select for backup No special user configuration required Each participating node advertises the same virtual name Each appears in Backup Exec 11d console Each managed by Backup Exec 11d Supports Windows and Linux Symantec Backup Exec 11d Symantec Confidential 48 Enhanced Remote Agent for Linux/Unix (RALUS) Support for HP/UX Solaris 10 on SPARC Double-byte language support Support for 64-bit platforms Expanded support for SUSE 10.0 (Novell OES 1.0) IPv6 support Symantec Backup Exec 11d Symantec Confidential 49 New Remote Agent for DB2 Supports Backup and Restore of IBM® DB2 on Windows Servers View Logical Objects (Databases, Table Spaces) Select Entities to Be Recovered to a Specified Point in Time. DBA-initiated DB2CMD Commands/Scripts from the DB2 console Supports all DB2CMD Commands and Options Server-Initiated Browse DB2 databases from the Backup Exec Makes selections, Specifies DB2 Job Options and Submits Select DB2CMD Options Are Supported Supports Multiple Streams Increased Data Throughput Means Faster Backups/Recoveries Each Stream Typically Directed to a Separate Tape Device No 32bit versions of DB2 on x64 Windows Support Currently Symantec Backup Exec 11d Symantec Confidential 50 New Remote Agent for MAC Systems Supports PowerPC MAC Platform Only Include Backup Agent Accelerator Technology Same As RAWS and RALUS Agents Optimized for Performance NDMP reverse data connection provides greater security Easy Firewall Port Configuration IPv6 Support for Next Generation IP Networks Pre\Post Job Command Support Symantec Backup Exec 11d Symantec Confidential 51 Backup Exec 11d Other Items From Our Biggest Release Ever Backup Exec 11d Also Includes ITEM Desktop and Laptop Option Symantec LiveUpdate Integration Benefit Include 5 Free Licenses Integrated with BE Retrieve for Simple Recovery Simplified Updates Replaces VERITAS Updates Improved Backup To Disk Reserve Space for Backup-to-Disk Files Cluster Support Supports VERITAS Cluster Server Provides True Image Restore of Synthetic Backups Advanced Disk-based Backup Option Automatically Restores Data Sets Sequentially Simplified Deployment Simultaneous Push-Installation of Remote Agents Agent for Lotus Domino Supports Clustering with MSCS Supports Oracle and MaxDB as underlying database Agent for SAP Applications Symantec Backup Exec 11d Supports the latest version of SAP, including NetWeaver and BR*Tools 6.40 Symantec Confidential 53 Backup Exec 11d Also Includes ITEM Benefit Included Free New Offsite Tape Vaulting Integrated Vault Rules for Tape Exporting Automated Reporting for Tape Rotation New Custom Reporting Included Free Automate Reports to Email, PDF, HTML, EXCEL Faster Improved IDR Local Backup-to-Disk (B2D) Support Limited Dissimilar Hardware Restore Support New Alert Response Wizard Setup automated responses to Backup Exec Alerts Microsoft iSCSI Initiator Support Support for Tape Drives and Libraries via iSCS Rolling Upgrade Support Upgrade your Backup Exec Servers to 11d easily Use of New MS SQL Express Replaces MSDE 2000 as default Backup Exec database Symantec Backup Exec 11d Symantec Confidential 54 Backup Exec 11d Summary Meeting Today’s Business Challenge Data Recovery Continuous Protection for Exchange Recover Critical Data In Seconds Security Enhances Data Security with Encryption Scalability x64-Bit Media Server Support + Much More Symantec Backup Exec 11d Symantec Confidential 56 Backup Exec 11d At A Glance Backup Exec 11d – At A Glance NEW FEATURES Continuous Protection of Exchange Exchange Individual Mailbox\Message Recovery from Database backups (Full and Incremental) SharePoint Portal Document Level Recovery from Full Database Backups 128/264-Bit Encryption x64 Windows Media Server Support Symantec Backup Exec 11d NEW AGENTS & OPTIONS NEW IMPROVEMENTS Agent for Active Directory Core Product Improvements Agent for Oracle (R/MAN) on Windows or Linux New LiveUpdate Patching of Backup Exec Media Servers New Custom Reporting Agent for Oracle RAC on Windows or Linux Option Improvements Central Admin Server Option (CASO) Remote Agent for Macintosh Systems Desktop/Laptop Option Improvements Agent for DB2 on Windows Servers Application Agent Improvements Agent for Windows Systems (Combined Remote Agent and Continuous Protection Agent ) Agent for MS SQL Agent for SAP Applications Agent for Lotus Domino NDMP Option Symantec Confidential 58 Backup Exec 11d Upgrades 11d Migration/Upgrade Paths Current Product New Product Backup Exec 10x w/Maintenance Backup Exec 9.x w/Maintenance Backup Exec 11d at no charge Backup Exec 8.x w/Maintenance Backup Exec 8,9,10x Options w/Maintenance Backup Exec 11d at no charge Backup Exec 8,9,10x Agents w/Maintenance Backup Exec SBS w/Maintenance Backup Exec SBS 11d at no charge Any version of Backup Exec (Server, Agents, and Options) without Maintenance Backup Exec 11d upgrades at 40% discount Symantec Backup Exec 11d Symantec Confidential 60 Upgrading Backup Exec 10d and lower serial numbers will not work in 11d Backup Exec 11d is backward compatible with Backup Exec 10d Agents New features will not work Backup Exec 10d can accept Backup Exec 11d serial numbers Used customers need to add additional licenses to their 10d environment All customers must convert their ELS Serial Numbers into License Keys for use with Backup Exec 11d Symantec Backup Exec 11d Symantec Confidential 61 11d License Keys – ELS Fulfillment BE License Key format stay the same Only fulfillment method changes Customers will receive email with serial numbers (not license keys) Serial numbers must be converted by customer online What Value/Elite Customers currently experience Customers then input converted license keys into BE via this screen XX-XXXX-XXXX-XXXXXX Symantec Backup Exec 11d Symantec Confidential 62 New Buying Programs Various ways to buy Backup Exec 11d Business Packs with or without maintenance (boxed product) Express Licensing Level S Academic Express Licensing Gov’t Express Licensing Rewards Licensing Levels A through E Enterprise Licensing (E-Flex/Site License) Symantec Backup Exec 11d Symantec Confidential 64 Changes to Box Product With 11d, customers can purchase Business Packs – with or without support Backup Exec 10d Box Product (No Support) Symantec Backup Exec 11d Backup Exec 11d BE 11d License-In-A-Box Support Business Pack None Business Pack Bundle Basic – 8x5 Business Pack Bundle Essential – 24x7 Symantec Confidential 65 New! Express and Reward Buying Programs SYMC Value EXPRESS Band VRTS VIP QTY Band S Level B S 1+ REWARDS Symantec Backup Exec 11d VRTS VIP Band Points A 6,000-11,999 B 12,000-19,999 C 20,000-49,999 D 50,000-99,999 E 100k+ Symantec Confidential Level C - E 66 New! Express and Reward Buying Programs SYMC Value Value Gov’t SYMC Value EXPRESS GOV’T Band QTY N/A 1+ Level E (Gov’t) EXPRESS ACADEMIC VRTS VIP Band QTY N/A 1+ Level E (Academic) Value Academic Symantec Backup Exec 11d VRTS VIP Symantec Confidential 67 Support Offerings Backup Exec 11d Comparison of Support Offerings Item Telephone Access to Support Engineers Basic Essential Business Hours 8am-6pm 24x7x365 Downloadable software upgrades/updates/patches Designated callers Severity One Response Time Targets Symantec Backup Exec 11d Yes 2 6 1 hour 30 Mins Symantec Confidential 69 Support Services Migration Paths SYMC Value New Offering VRTS VIP Gold Basic Support Basic SYMC Value New Offering VRTS VIP Platinum Essential Support Extended Symantec Backup Exec 11d Symantec Confidential 70 Questions? Appendix Backup Exec 11d Exchange Recovery Points What Is A Recovery Point “Virtual Incremental” Specific Point In Time View of Full Backup + Tx Logs Appears As Incremental To The User Enables Granular Recovery Reduces Recovery Point (How Far Back To Recover) Can Be Schedule Once Per Day to Every 8 Hours to Every 15 Minutes Can Be Created Manually Symantec Backup Exec 11d Symantec Confidential 74 The New Way – Continuous Data Protection FRI Full Database SAT Monday SUN MON TUE WED THU CONTINUOUS AM 4 AM 8 AM as As12Frequent 12 AM15 8 AMMinutes 4 PM Every 12 PM 4 PM 8 PM Recovery Point Exchange Symantec Backup Exec 11d Backup Exec Symantec Confidential 75 How Recovery Points Help 8 AM 12 PM 4 PM 8 PM FULL CONTINUOUS RP1 RP2 RP3 RP4 RECOVERY POINTS TxRecovery Logs Automatically Points Created Truncated At Specified On Exchange Times Recovery Exchange Points Is Protected Enable Granular Continuously Recovery After (e.g. Recovery every 4 hours) Point Symantec Backup Exec 11d Symantec Confidential 76 Benefits Exchange Protected Continuously Emails, Folders, and Mailboxes Recovered in Seconds Tx Log Truncated and More Easily Managed Full, Faster Recovery Available for True Disasters Symantec Backup Exec 11d Symantec Confidential 77