Download An incident or event

rL Online Safety Reporting
Training Overview for
Employee Orientation
G. Tracey Phillips RN
Manager, Clinical and Quality Systems
Department of Quality & Safety
Safety Reporting Overview
• What is rL Online Safety Reporting?
– A web based safety reporting product to document
incidents, events, near-misses, and hazards
Who will using the system to reporting
events, incidents, and hazards?
– Everyone
Safety Reporting Overview
• An incident or event
– Is an unexpected, unintended occurrence that results in injury or has the
potential to cause harm
• An error – omission/ commission
– Is the failure of a planned action to be completed as intended or use of
a wrong plan to achieve an aim
• A near-miss – an opportunity for learning
– Is an intercepted error, a situation that could have resulted in an
accident, injury, or illness but did not either by chance or timely
intervention
• A hazard is
– A source or situation with the potential for harm or damage
Goal of Safety Reporting
• Identify, study, and document events and
vulnerabilities
• Determine, through this learning, prevention
strategies and risk reductions to avoid adverse
event
Accessing the System
•Click on Start and open
Internet Explorer from
the computer’s program
menus
•Click on the General
Tab on the CareGroup
homepage
•Under Employee
Resources click on rL
Online Incident
Reporting
•The system can also be
accessed via the Quality
and Safety department
page
Accessing the System
•From the rL Online Incident Reporting
page, click on the link for the
Incident Reporting - Live Database
Logging In
• Click on the User
ID field and enter
your Meditech
username
•Click on the
Password field and
enter your Meditech
password.
• Click on Login to
enter the system
Entering a new incident
• From the Safety
Reporting home
screen, click on the
button Report
Incident to open a
new file
•Choose Open incomplete file to
complete and submit a prior file
saved as incomplete
•Add a follow up note allows you
to add supplemental information to a
submitted event
Completing a file
• The system guides you through a series of screens which
contain drop down boxes and text fields to complete
•The field description is to the left of the field, fields in red
are mandatory and must be completed to submit the file
•The
field
? Button to the right provides a description of the
General Information
• Complete the Classification: the type of
person that was affected by the event
•Choose the General Incident Types from the
drop down list
•Click on the Next button at the button right of
screen to progress
Complete Person Information
•Complete Person Information. Patients can
be looked up on Meditech. Type in Lastname or
MR# and click the search button
•Reminder: All the Red Fields must be
completed to submit the file
•Click on the Next button
Event Details: Time and Place
• Complete the incident date. Click on the
Calendar icon and choose the date
•Document details: Time, Site, Department
and Location fields
•Location is the Location where the incident
occurred
•Click on the Next button
Specific Details
• Complete Specific Incident Type
•Document the Reported Incident Severity
•Brief Factual Description requires a brief text
narrative of the incident
•Click on the Next button
Reported
Incident/
Event
Data
Collection/
Impact
Assessment
Unknown
Safety
Near Miss
Environment (did not reach
patient)
Hazard
Patient
Event
(reached
patient)
Harm to
patient
No harm
to patient
Level 0
Near Miss/
Potential
Harm/
Damage
Level 1
No Harm/
Damage
Level 2
Temporary
Minor Harm/
Damage
Level 3
Major
Injury/
Functional
Impairment
Level 4
Permanent
Impairment/
Disability/
Death
Severity Levels
Level 0-Near Miss/Potential Harm/Damage
Circumstances had potential to cause harm/damage. Follow-up may be required. Did not
reach patient.
Level 1-No Harm/Damage
Event/error results in no harm/damage. Follow-up may be required.
Level 2-Temporary Minor Harm/Damage
Event/error results in temporary minor harm/damage. Additional monitoring or follow-up
required.
Level 3-Major Injury/ Functional Impairment
Event/error results in major injury and/or functional impairment. Additional monitoring,
prolonged stay and extensive follow-up required.
Level 4-Permanent Impairment/ Disability/ Death
Event/error results in permanent functional impairment, disability and or death. Extensive
follow-up and investigation required.
Notifications
•Click the Add button to document who was notified at the time
of the event
• Complete the details of the notification. You may add multiple
notifications
•Notifications are for documentation and do not replace
notifying the relevant parties at the time of an incident
•Click on the Next button
Event Summary and Submission
•The Event Summary allows
you to view the file prior to
submission
• Use the Modify button to
change any details
•Click on the Submit Incident
to complete the process
Training Resources
Training Page:
The Safety reporting Training Page
contains:
• Training materials (including
printable step-by-step guides)
• Online training tutorial on
submitting an incident
• Training version of the Online
Reporting system
• Help and support information