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Transcript
Medical Device Problem
Reporting
A Saudi Food & Drug
Authority Program
Pioneering
Experienced
Independent
Medical Device Reporting
January 2008
Joel J. Nobel, MD. Founder & President Emeritus
Evidence-based
3
3
Reporting Medical Device Problems
 Why?
 Who?
 When?
 How?
Why Report Medical Device Problems?
 Health professionals have a moral and ethical obligation to
minimize harm to patients, improve their skills and support their
hospital’s pursuit of patient safety and quality of care
 Reporting medical device failures and related adverse effects
helps identify and prevent similar events in the future
 Reporting allows analysis of cause and focused corrective
action
Why Report Medical Device Problems?
 Without reporting and sharing information health professionals, biomedical
engineers, materials managers and procurement personnel are
handicapped in selecting and purchasing medical products
 Without reporting health professionals may not be able to identify the need
for additional training of physicians and nurses
 Without reporting the Saudi Food and Drug Authority cannot identify
deficient products and prevent their import or sale and this increases the
probability that hospitals will harm patients, waste time and money
Why Report Medical Device Problems?
 Health professionals and hospitals need to minimize the risk of
lawsuits by patients and families and loss of reputation caused
by injuries and deaths related to medical devices
 Saudi suppliers and manufacturers need organized feedback to
improve their judgment about products, processes, components
and materials so they can deliver safer and higher quality
products to hospitals and device users
What Types of Adverse Events Are Caused by
Medical Devices?
 Injuries to patients and hospital personnel
 Deaths of patients and hospital personnel
 Environmental damage
 Lawsuits by patients or their families
 New expenses for repair or retraining
 Abandonment of a product and loss of the investment
The Causes of Medical-Device-Related Incidents
Device failure
Device interaction
User error
Maintenance error
Packaging error
Tampering
Support system failure
Environmental factor
Idiosyncratic patient
reaction
Typical Causes of Device Failure
Design/labeling error
Manufacturing error
Software deficiency
Random component failure
Power-supply failure
Failure of accessory
Mechanisms of Device Related Injury & Death
Overdose
Suffocation/barotrauma
Infection
Embolism (gas/particulate)
Skin lesion
(puncture/cut/burn
Electrocution
Fire
Performance failure
Crushing
Exsanguination
Most Frequently Reported Harmful Devices
Anesthesia machines
Cardiac interventional
catheters
Cardiopulmonary bypass
systems
Defibrillators
Dialysis systems
Electrosurgical (surgical
diathermy) units
Disposable surgical trocars
IV pumps
Surgical staplers
Ventilators
Observation
 Of these top 10 harmful devices, half (5) are used only in the
operating theatre.
 3 additional ones may be used in the operating theatre.
 3 are used in almost all areas of the hospital.
 The most frequently reported problem device is the infusion
pump.
 3 of the 10 devices are highly dependent on physician
technique with very simple devices (i.e., interventional
catheters, trocars, and staplers)
Conclusion
 7 of these 10 devices require main voltage electrical energy.
 But in 6 of these 7 devices, almost all reported problems are
mechanical.
 One device, the defibrillator, has frequently reported battery- and
power-supply problems (i.e., too little rather than too much
electricity).
 Focus attention on mechanical problems because the electrical
safety issues are highly exaggerated.
 Maintenance error or failure to inspect is rarely a cause of harm.
 Focus attention on training because most harm involving devices is
caused by operator error.
What Inhibits Reporting of Medical Device
Adverse Events?






Perception of the event
Information-sharing culture
Fear of authoritarian superiors
Fear of blame and punishment
Lack of a general incident reporting system, (critical to risk management)
Failure to investigate the event and incorporate what was learned into
training, revised clinical procedures and more effective selection and
procurement of medical devices
Educate Device Users
Have them:
– Explore www.mdsr.ecri.org
– Read case histories of deaths and injuries caused by devices
they use in their specialty and why they occurred
– Download and publicize safety posters for specific devices
Who Should Report?
 It depends on the incident reporting system and reporting
channels in your hospital
 In most Western hospitals reporting is done by the nursing staff
through the incident reporting system and the incident comes to
the attention of the risk management department and
biomedical engineering department
 Typically the risk manger or biomedical engineer reports the
incident to the device regulatory agency
When?
 As quickly as possible before memories fade
 While the scene of the incident and evidence is preserved so
the risk manager and biomedical engineer can examine the
device, take notes and if appropriate take photographs and try
to determine the cause
Protect the Patient & Staff, But Preserve the
Evidence!
 The first priority is to prevent further harm to patient or staff
 The next highest priority is to protect the physical environment
e.g. from fire
 The last critical priority is to preserve the evidence so cause
can be determined
Preserve the Evidence for Analysis
 Do not move equipment, or accessories unless needed to project patient or
staff from harm
 Treat the location of the event as if it were a crime scene
 Do not changes control settings on any equipment
 Do not detach or dispose of any accessories or consumables or single use
products such as cables, catheters, electrodes. tubes, humidifiers, etc. Their
presence, juxtaposition and connections may prove critical in understanding
the event
 Make sketches or take photographs as appropriate
 Document who was there, who did what, what happened. etc.
Things Not To Do
 Never, ever send or release implicated devices to suppliers or manufacturers until
the analysis is complete and cause is determined. Once the device is out of your
control it can be altered or be lost
 Do not assume that suppliers are on your side. If investigation requires the help of
the supplier be sure it is done in the hospital with your risk manager, biomedical
engineer and involved health professionals and, if you wish, a representative of the
SFDA present
 Do not assume, once you have completed your investigation, that nothing else
need be done. If litigation is possible lock the device and its accessories in an area
with controlled access and preserve it and related documentation and photographs
as if it will undergo additional analysis and be introduced as evidence in court
Things to Do
 Prevent adverse events by carefully selecting and purchasing medical
devices. You now have immediate access to the most comprehensive upto-date information in the world on the quality, safety and cost-effectiveness
of such products via SFDA and ECRI
 When choosing equipment give special attention to ergonomics and human
factors design (aviation examples)
 Emphasize training and retraining
 Share information openly
How?
We will now demonstrate:
 How to report a medical device event to the Saudi Food & Drug
Authority
 How to search SFDA-ECRI supplied databases for adverse
event information
 How to use SFDA-ECRI supplied databases to improve
selection and procurement of medical devices
Thank
You
or
Questions