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Communications and Marketing Intern Job Description – April 2016 BACKGROUND The Community Foundation exists to improve the quality of the community life in Cumbria by making grants to voluntary organisations and individuals and managing grant making funds on behalf of individuals, companies and government organisations. Established in September 1999 the Foundation has given out almost £30 million in grants to more than 4,000 groups and 4,000 individuals. We have also built our long term funds to over £14 million. The Foundation has a strong donor base and is held in high regard by key stakeholders. As an organisation committed to the local community and a track record of delivery we are looking for a key member of the team to contribute to the exciting development of the organisation. JOB DESCRIPTION Title: Communications and Marketing Intern Employer: Cumbria Community Foundation Reporting to: Communications Officer Responsible for: None Hours: 37.5 hours per week for 12 month period Salary: £14,000 - £16,000 per annum Pension: The Foundation will make a matching contribution of up to 7.5% Location: The office premises are situated on the 1s floor of Dovenby Hall in Dovenby, near Cockermouth Leave: 25 days per year plus two additional days at Christmas and one at Easter (pro rata) Review: This post is subject to a six-month probationary period. Overall Job Purpose The position provides an opportunity to further develop experience in marketing, communications, research and events management as well as gaining experience of social policy, grant making and community philanthropy. The aim of the role is to provide support to staff members across a range of activities and functions. The position will be packaged as support to a range of projects to ensure effective management of the intern’s time. Communications and Marketing Work closely with the Communications Officer to successfully refresh and implement communications plans Compile the Foundation’s electronic newsletter and circulate using Dotmailer 1 Update the Foundation’s website and generate content especially from case studies Update website content around events and appeals such as The Big Sleep Maximising the use of social media including Facebook, Twitter, LinkedIn etc Ensuring press cuttings are picked out and filed accordingly Assist in promotional material design and production using Adobe InDesign Deliver the communications plan (production and distribution of media releases) Support production and circulation of electronic newsletter for events e.g. The Big Sleep Grant Making Support Collate and research community profiles as required Create case study material and assist in the preparation of fund reports Events, Activities and Appeals Support • Organise publicity activities including launch events and mid campaign ‘stunts’. Support implementation of event related communications plans Support preparation of publicity material and media releases as appropriate General duties in support of event organisation as required Attend pre-event briefings and attending events as required e.g Big Sleep, Rivers Ride, the AGM plus any other events Provide case studies of grants in particular areas to support the Development team Support around fundraising as required Other general duties Keep abreast of developments across the charity sector by liaising with senior staff in other charities. Where appropriate, attend external seminars and workshops on behalf of the Foundation. Values Support the team values of the Foundation Continuous Personal Development Work with the Communications Officer to identify areas for further training and development, undertaking relevant courses and qualifications as required. Health and Safety The post holder is required to carry out the duties in accordance with the Foundation’s Health and Safety policies and procedures. Equality and Diversity Have due regard to equal opportunities at all times, and to work in a fair and reasonable manner towards all people, ensuring service standards are maintained for all cultures. Quality To support the Foundation in striving to create a culture with total commitment to quality Please visit our website www.cumbriafoundation.org to download the job description and application form. 2 Person Specification Skills & Abilities Essential Excellent communication skills, both oral and written Ability to work across all levels of the organisation Ability to work under own initiative to broadly agreed guidelines Good organisational and time management skills Good interpersonal and customer service skills Excellent attention to detail An ability to write messages, semi-routine letters and simple reports which are clear and structured An ability to prioritise Knowledge, Education & Qualifications Essential Degree or studying for a degree (gap year) in media, marketing, journalism or social policy or relevant experience Good level of proficiency in IT – data management and manipulation Understanding the importance of team work in promoting the good image of the organisation Good grade in English Language at GCSE level and/or AS/A2 level Experience Essential Experience of working effectively with people across a wide range of levels Interest or experience in fundraising, marketing, journalism or sales Personal Attributes Essential Hard working, motivated and confident; Flexibility and willingness to take on responsibilities and challenges; Flexible and adaptable approach to working hours and job tasks The ability to be calm under pressure A quick learner with an openness to new ideas; Team player; Enthusiastic and approachable; Tactful, diplomatic and assertive when dealing with stakeholders Any Other Requirements Essential Ability to represent CCF throughout Cumbria and the UK as requested Desirable Ability to manage a heavy workload and deal with competing priorities Proven ability to maintain confidentiality Ability to produce good quality press releases and/or publications for external consumption Good numeracy skills Photography skills Ability to extract information from clients in order to produce case study material Desirable Knowledge of the charitable sector Working within an office environment Good understanding of social media and its role in marketing of an organisation Knowledge of qualitative and quantitative research techniques Desirable Experience of volunteering/working within charitable organisations Desirable Passion and understanding for the Foundation, its mission and values Desirable 3