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Employee Assistance Program A Healthier, More Productive Workforce Combining clinical excellence, operational efficiency, with leading-edge technology, Magellan delivers programs with measurable outcomes that provide individuals and families the support they need. We provide prevention and early intervention services that are comprehensive, consistent and measurable. Our EAP focuses on behavior change while supporting health, wellness and resiliency. A TRUSTED LEADER Over 40 years of experience in offering employee assistance programs Member First Culture Our highly trained and experienced clinicians refer members to the most appropriate services across a continuum of care to meet both their physical and/or emotional needs. Work-Life Resources 33.9 million lives covered* Magellan offers online work-life, information and tools to find practical solutions to work-life issues. The Magellan Difference Comprehensive Network Magellan’s strength in behavioral health is designing and delivering solutions that provide a high level of effectiveness and generate measurable clinical and financial results. Our solutions work to effectively change behavior, improve health outcomes and control costs by creating improvements in: • Employee productivity • Health care cost mitigation • Organizational health and increased work satisfaction • Workplace risk mitigation *as of 2014 MagellanHealth.com As of 2015, Magellan has collaborated with over 20,000 EAP providers. We thoroughly evaluate our providers and measure their individual performance relative to our overall network. We know people want choices. That is why we offer flexible options to accommodate individual preferences and leverage state-of-the-art technology. Critical Incident Stress Management (CISM) Magellan leads the industry in our ability to respond quickly to tragedies that impact the workplace. Our centralized and dedicated CISM team responds immediately, professionally and in a caring manner—to both organization specific incidents as well as national events. Legal and Financial Services Our legal and financial program offers an extensive array of services, tools and resources that can be easily accessed through a phone call or online. Legal and financial consultation is available and employees receive a 60 minute consultation per issue per year. We also offer online resources including financial calculators, legal and financial forms library and hundreds of articles and guides related to legal and financial issues. Health and wellness Available as a buy-up option, our health and wellness program makes it easy to bring healthy habits into our member’s busy lives. Set daily goals and track progress online, via mobile app and through integration with fitness trackers. Get help and motivation from health coaches and peers. Through our health and wellness platform, Café Well, we are radically changing how members become engaged in maximizing their health. CORE EAP SERVICES –– Multi-access counseling –– Robust member website –– Legal-financial consultation –– Turn-key program promotion materials Multi-touch Engagement Magellan offers engagement tools and resources that allow individuals easy access to the services they need including telephonic coaching , robust member website, provider search mobile application, online chat functionality, and many other online tools. Training Magellan delivers wellness and organizational development seminars that result in enhanced productivity and workplace well-being. Commitment to Excellence Magellan has adopted a national, integrated Clinical Center of Excellence and Customer Service Center of Excellence model. Each Clinical Center of Excellence has a specific clinical focus such as EAP. The Service Centers of Excellence will streamline services and provide one point of contact for all inquires. We welcome the opportunity to work with you. To find out more, contact your HCCLife sales representative. MagellanHealth.com B-48rev2 (10/14) ©2014 Magellan Health, Inc.