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Code Red Data Harvest
Please fill this out and attach it to your AVID CS Portal case. If you have a project plan, network diagram or other project
documentation please attach that to the case as well.
Site Name: ______________________________________________________________
Location of install or upgrade: _______________________________________________
Partner Company and Contact Name: _____________________________________________________
Project Start Date (please format MM/DD/YY): ______________________________________________
Project Go Live Date (please format MM/DD/YY): ____________________________________________
Summary of project (Upgrade? New Install? Other?): _________________________________________
Products and Versions Matrix Product
Current Version
Interplay PAM+
Interplay MAM
Interplay Central*
MC|Cloud (Sphere)
Distribute (Pulse)
ISIS 2000 or 2500
ISIS 5000 or 5500
ISIS 7000 or 7500
Media Composer
Media Composer w/ Symphony option
Media Composer w/ News option
iNEWS
Command
Control Air
Capture Manager
Interplay Capture
Airspeed Classic
Airspeed MultiStream
Airspeed 5000
ProTools
Video Satellite
Other(please list)
Other(please list)
+ If upgrading an Interplay PAM system, a database migration will be required.
*If upgrading or installing Interplay Central a pre-flight checklist is required.
Installing Version
Avid Account Manager (Sales): ____________________________________________________
Risk(s):_______________________________________________________________________
Remote Access Available? Y/N – LogMeIn WebEx Other: ___________________ (please select all available options)
Customer contacts Executive: ________________________________________________
Technical: ________________________________________________
Is the customer’s workflow changing? If so what changes are being made? __________________________________
_______________________________________________________________________________________________