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Employer Supported Volunteering (ESV) is Just the Start…. f Karen Filsell, CHAS Volunteering Development Manager Gill Levy, CHAS Relationship Manager Introduction Children’s Hospice Association Scotland (CHAS) is a charity that provides the only hospice services in Scotland for children and young people with life-shortening conditions. CHAS offers care in two children’s hospices, Rachel House in Kinross and Robin House in Balloch, and also provides a home care service called CHAS at Home. Outcomes Outcomes from the project include: CHAS has a large and dynamic voluntary service and recognises the value of involving companies through its Employer Supported Volunteering (ESV) programme. ESV is a way for companies to engage with CHAS by giving their employees the opportunity to volunteer their time to CHAS and complete a specific project. In recent years, CHAS has seen a significant increase in the number of requests for ESV projects. In order to accommodate this valuable resource, voluntary services and relationships management teams worked together to develop a more strategic response to enquiries. Aims and Objectives The aims and objectives of the ESV project were to: ■ Identify valuable projects for companies to complete that improve the hospice environment for children and families, while minimising the impact on the service. ■ Raise awareness of CHAS. ■ Offer creative and interesting opportunities to help develop meaningful long term partnerships with companies. ■ Completion of projects, freeing up staff and funds. ■ Developing stronger, more productive, partnerships with companies. ■ Company employees becoming regular volunteers, regular donors, or attending events. ■ Companies donated ‘Gifts in Kind’ by bringing equipment or a donation on the day. “I had a great time doing something worthwhile.” (Retail ESV volunteer) Methods The relationship management team engaged with managers across the organisation to update ESV processes and develop a comprehensive calendar of volunteering opportunities clearly linked to the needs of CHAS. All enquiries were channelled through the relationship management team which visited or spoke to each company to find out more about its charity support and ensure a good match for ESV. Opportunities Most corporate groups wanted to be involved in projects in the hospice, but gardening and maintenance opportunities were limited. Creative thinking by voluntary services managers and hospice teams led to new opportunities, including companies helping to set up for Hospice Remembering Days, wrapping Christmas presents, and putting up or taking down Christmas decorations. More opportunities were also developed in other parts of CHAS. In retail, ESV volunteers helped with window dressing, became secret shoppers, took part in sorting donated goods and listed goods for sale on the CHAS eBay shop. In fundraising, companies helped with bucket shakes, bag packs, and marshalling at large sporting events. In 2012/2013: 813 hours donated from ESV projects. £15,240 worth of time donated. Learning CHAS has found that the most effective approach to ESV is to develop a list of available projects at the start of the year and visit companies to facilitate better matching. The involvement of staff from voluntary services, relationship management and local fundraising teams helped to develop a wide variety of opportunities, good support, and led to stronger corporate relationships. “CHAS is taking initiative in changing the way everyone thinks about hospices.” (Robin House ESV volunteer) Conclusion The involvement of ESV volunteers has been beneficial to children, families and the organisation as a whole. In addition to the enhancement of the hospice environment, the significant increase in the number of groups that CHAS can accommodate has developed greater corporate support for CHAS. “A great day. Lovely to chat to shoppers and support CHAS.” (Fundraising ESV Volunteer) Scottish charity number SC 019724 www.chas.org.uk