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Blazing New Paths with SoftBank Quality Control Linda Connelly, MBA, BSMT(ASCP)BB SoftBank Implementation Specialist Objectives • Identify the Quality Control options available in SoftBank currently • Maximize the set up of traditional Quality Control in SoftBank • Explore TQC options for equipment records (temperature or centrifuge checks) • See new QC features in v25.3.0.5 QC Overview Allows you to: • Maintain an inventory of reagent lot numbers (not stock levels), with received, opened and end-of-use dates • Document reagent quality control results • Perform on-line review and sign-off of QC results • Access computerized QC results for inspections Key Terms • Template – ‘skeleton’ of QC protocol • Reagents – both kits with component vials and individual reagents • Rack – combines the templates and reagents into a working tool to run daily QC and record results 2 or 3 Test Phases? • Set by parameter • 2 Phases – Result – Appearance/Performance (A/P) • 3 Phases – Result – Appearance – Performance QC Setup – Step 1 • Build in the Setup Files: – Manufacturers/ Sources – Reagents – kits, component vials and individual reagents – Tests • • • • Phases and Phase Groups Interpretations Group Test (Basic and Complex) Logic Tables for Basic Tests – Exception Codes Manufacturers/ Reagent Sources • 6-Setup>Blood>Source • Add all manufacturers or sources Reagent Codes • 6-Setup>Tests>Reagents • Add all required reagents – Kits (by kit name) – Kit component vials – Individual reagents Test Phases and Phase Groups • Add Test Phases • Use Phase Groups to interpret reactions Test Interpretations • Add the QC Interpretation Basic Tests • Add all QC tests – Positive, Negative, Documentary – Include all appropriate phases Logic Tables • 2nd page of Basic Test setup • Include all possibilities, pass, fail, problem and abnormal (new field). Exception Codes • Add Exceptions for invalid results QC Setup – Step 2 • Under 4-Results>Quality Control – – – – Build a QC Template Register reagents Open ‘known’ reagents Build QC Rack QC Template • Build QC template using a worksheet as a guide • Include reagent, control, and type of test Register Reagents • Individual reagents • Reagent kits, including component vials Open Reagents • Individual reagents • Kits – remember to open the component vials QC Rack • Build all required racks, placing ‘sited’ reagents on each. • The act of placing an unknown reagent on the rack will open it. Using the QC module • Entering results – Daily Rack No more paper? • QC phases within Antigen tests – Expandable rack • Which one to choose - Daily, Day-of-Use, Antigen • Entering results – QC as a phase in a Basic Test No more paper? • QC Doc to record reagent lot numbers – Unknown vs. known (benign) reagent Review/ Sign-off of Results • Access 5-Management>Blood Bank Log • All results on the rack must be completed • Sign off (release) with Reviewer and D/T Using TQC for BB equipment TQC Setups for BB Equipment • Same as for Lab equipment – – – – Location Department Workstation Add each piece of equipment and date put into use, creating maintenance records • BB refrigerators • Heat blocks • Centrifuges QC Enhancements • Developmental tasks included: • PCC-56310 – 25.3.0.5.17 25.5.2.0.9 • PCC-56388 – 25.3.0.5.16 25.5.2.0.5 • PCC-57307 – 25.3.0.5.16 25.5.2.0.9 QC Enhancements • Renamed Field – QC Warn (formerly QC Flag) QC Enhancements • New Fields – QC Interval – Grace Period – Start Time QC Warn (QC Flag) • Renamed to reflect enhanced functionality • If checked (field is active), the system can accommodate a range of acceptable values for the QC Interval field. New QC Fields • QC Interval – Allows the builder to define how often within a 24 hour period, the QC rack should be tested. New QC Fields • Grace Period – Set in minutes or hours – Allows for a specified time that QC can be performed prior to the start of the shift (new Start Time field). New QC Fields • Start Time – Defines when the QC clock should start – No longer automatic midnight start! – Uses military time (HH:MM) Special Thanks • Tracy Dorgan – SCC Education Department • Shawn Johnson – SoftBank Post-Live Support Team Lead • Laurie Sapp – SoftBank Product Analyst Blazing New QC Paths