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Financial Market Report Kosovo AUSSENWIRTSCHAFT AUSTRIA In cooperation with AUSSENWIRTSCHAFT AUSTRIA. Country Profile: Kosovo Raiffeisen Research. As of March 2017. Currency: Euro (E) Gross Domestic Product and Budget 2015 2016 2017e 2018f Real GDP growth, % p.a. 4.1 3.5 3.5 3.5 Nominal GDP, €bn 5.86.06.36.7 Per capita GDP, PPP basis, € 7,1007,3007,6007,900 Growth in industrial output, % p.a. n.v. n.v. n.v. n.v. Consolidated budget deficit, % of GDP -1.4 -1.6 -1.8 -2.0 Inflation and Employment Jobless rate, annual average, % 34.0 34.0 33.0 33.0 Average monthly gross wage, € 416.5422.0425.0430.0 Consumer price inflation, annual average, % p.a. -0.5 0.3 1.5 2.0 Balance of Trade and Current Account Goods exports, €bn 0.30.40.40.4 Goods imports, €bn 2.42.52.52.6 Current account deficit, €bn -0.5-0.6-0.5-0.5 Current account deficit, % of GDP -8.6 -9.4 -7.9 -7.5 Foreign debt, % of GDP 32.7 34.8 34.8 37.5 Rates of Exchange and Interest Rates Local currency/US$ (average) 1.111.111.031.05 Local currency/€ (average) 1.01.01.01.0 3-month money market rate, average, % n.v. n.v. n.v. n.v. Country Ratings S&P Unrated Moody‘s Unrated Fitch Unrated n.a.: not available The Kosovo Financial Market 1. The Economic and Political Situation in Kosovo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. Company Law. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3. Taxation and Legislation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 4. Arbitration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 5. Subsidies and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 6. Risk Hedging and Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 7. Payment and Account Services at Raiffeisen Bank Kosovo J.S.C.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 8. Raiffeisen Bank Kosovo J.S.C.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 9. Your International Business Specialists at Raiffeisen Bank Kosovo J.S.C. and the Global Raiffeisen Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Important: Despite thorough research and the use of reliable sources, we cannot accept responsibility or liability for the completeness or accuracy of this brochure’s contents. The purpose of this brochure is to give you initial, general information to help you develop business relationships in Kosovo. The content of this brochure does not constitute any form of advice or offer or invitation to make an offer. Prepared in cooperation with AUSSENWIRTSCHAFT AUSTRIA at WKÖ (the Austrian Federal Economic Chamber). Sources: Raiffeisen Bank International AG WKO: Kosovo Country Report of the AUSSENWIRTSCHAFT AUSTRIA Bibliography: Skok B., Gotwald A., Jungreithmeir T. (2008), Förderinstrumente für Südosteuropa (Subsidy and Support Instruments for Southeastern Europe). Vienna: Linde Verlag Wien. Copy deadline: May 2017 2 3 1. The Economic and Political 2. Company Law Situation in Kosovo Kosovo has a GDP per capita of EUR 3,308, which is approximately 24% of the GDP per capita in the Eurozone and corresponds to EUR 7,300 in purchasing power parity. GDP per capita has increased markedly in recent years. In 2016, GDP in Kosovo grew by 3.5% compared to the previous year. Economic growth was mainly driven by consumption by private households; investment increased considerably in the first half of the year, but then stagnated. We expect GDP to grow in 2017 and 2018 by 3.5% compared to the respective previous years. This outlook is supported by continuing household demand and also public sector investment projects supported by the International Monetary Fund. Wire transfers from Kosovans living abroad also remain a significant growth factor. Inflation recovered at the end of 2016 with an annual average of 0.3% in 2016 compared to the previous year. Inflation will rise again this year. The harmonised Consumer Price Index rose by 1.3% in December compared to the corresponding period in the previous year. This was the highest rate of inflation since September 2014. Global energy developments will continue to drive inflation in 2017. We forecast an average rate of inflation of 1.5% for 2017 and 2% for 2018. The unemployment rate in 2016 was 27.5%, markedly lower than in the previous years. However, the high unemployment rate among young people continues to be a problem. We expect the unemployment rate to sink only slightly to 26% in 2017 and 2018. In Kosovo too, there is a standardisation requirement, in that companies can only operate in the form of a retailer, a general partnership, a limited partnership, a limited liability company, or a joint-stock company. The budget deficit was 1.6% of GDP in 2016. According to the IMF, the 2016 budget was executed in compliance with the targets set. The high level of economic growth in 2015 and 2016 was also a motor for tax income. The budget plan for 2017 aims to increase investment expenditure. However, the IMF has warned against increasing ongoing expenditures too much. Thanks to the discipline shown during the IMF StandBy-Arrangement (SBA), the deficit should not increase by any more than 2% in 2017 and 2018. The SBA involves carrying out fiscal reforms (social insurance and pensions). National debt is very low and reached 14.5% of GDP in 2016. In view of the developments in budget deficits described above, we expect the national debt ratio to climb only slightly in the next few years. Kosovo’s current account had a deficit of 9.4% of GDP in 2016. The external deficit reflects an enormous goods deficit, which can be traced back to the lack of domestic production of physical goods. With consumption remaining a growth factor and with domestic production unlikely to grow quickly enough to satisfy this demand, the current account deficit will remain high in the next few years. The portion caused by inflows which finance the consumption-related deficit, but which also cause debt, is a potential risk. Foreign debt amounts to 34.8% of GDP (2016) and has therefore increased in the last few years. Over 40% of foreign debt relates to cross-company lending, which reduces the associated risks. However, banks as well as companies have very high levels of short-term foreign debt. Kosovo has a stable monetary policy and is one of the few countries outside the EU to have introduced the euro as its official currency. The introduction of the euro in 2002 resulted in a lower inflation rate and a stable macroeconomic environment. The euro has given Kosovo an advantage over its competitors in the East in terms of foreign investment and trade because it enabled transaction costs to be kept low and has eliminated both exchange rate and currency risks. Since the Brussels Agreement of 2013, there have been increasing signs that Kosovo and Serbia are cooperating with one another, but political tensions flared again during the Serbian presidential elections. However, both countries have strong incentives not to allow the situation to escalate, as it could make it more difficult to forge closer ties (or cooperate) with the EU. 4 5 3. Taxation and Legislation Kosovo has a modern tax system. All natural and legal persons who supply or provide goods or services as part of their commercial activities in Kosovo are subject to tax. Value Added Tax / VAT number Since 1 January 2001 a value added tax of 16% has been in place, based on the western model. The legal basis for this is the Kosovan Law on Value Added Tax (Law no. 03/L – 146 of 29 December 2009, available in English at http://goo.gl/ophUT). Companies only become liable for value added tax once their yearly turnover exceeds EUR 50,000. The introduction of this tax regime brought substantially larger revenues for the public sector. Rebate Procedure Companies can only claim VAT refunds if they have a fiscal number in Kosovo. This has to be applied for by submitting a form to the tax authority with which the company is registered. Income Tax A comprehensive tax reform was implemented as of 1 January 2010, lowering corporation tax to 10% and income tax to 0, 4, 8 and 10% brackets. Reverse Charge System This is similar to the Austrian system. Excise Tax For some goods, an excise tax is levied in addition to the customs duty: Petrol, diesel and other fuels, cigarettes and tobacco products; beer, alcohol, ethanol, wine, coffee, mineral water, and non-alcoholic beverages. Double Taxation Treaties Kosovo does not currently have a double taxation treaty with Austria or any other EU country. Input Tax Deduction Only registered suppliers are entitled to deduct input taxes on supplies on which VAT is imposed. A deduction of input taxes may only be applied to items used for supplies that are subject to VAT. 6 7 4. Arbitration As Yugoslavia ratified the Convention on the Recognition and Enforcement of Foreign Arbitral Awards (the New York Convention), this convention is still valid in Kosovo. In it, the contracting states undertake to recognize and enforce arbitral awards made in another contracting state. Consequently, the jurisdiction of the Internationales Schiedsgericht der Wirtschaftskammer Österreich (International Arbitral Centre of the Austrian Federal Economic Chamber), the International Chamber of Commerce (ICC) or another arbitrator can be agreed in your contract with a Kosovan counterparty. Unlike the judgements of state courts, arbitral awards can be enforced practically worldwide. For a dispute to be settled by a court of arbitration, its jurisdiction must have been agreed upon beforehand in writing. It is therefore advisable to include an arbitration clause in the contract with your foreign counterparty. The Austrian Federal Economic Chamber offers institutional arbitration as a service through the International Arbitral Centre of the Austrian Federal Economic Chamber. The arbitration clause of the International Arbitral Centre of the Austrian Federal Economic Chamber reads as follows (versions are also available in the languages that are most important for Austrian exporters): ‘All disputes arising out of this contract or related to its violation, termination or nullity shall be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Centre of the Austrian Federal Economic Chamber in Vienna (Vienna Rules) by one or more arbitrators appointed in accordance with these Rules.’ Useful agreements to supplement this arbitration clause: •the number of arbitrators shall be .......................... (one or three); •the applicable law shall be ............................; •the language used during arbitration proceedings shall be ...................................... The fact that you as an Austrian company are a member of the Federal Economic Chamber can in some circumstances be a cause for concern for a strong foreign counterparty. In this case we recommend that you agree on a different arbitral court, such as the one belonging to the International Chamber of Commerce. This has its headquarters in Paris and is represented in Austria by ICC Austria. Therefore you have the following options: •If your company has a strong starting position in contract negotiations or if you and your counterparty are roughly equal, we recommend you use the arbitration clause of the Austrian Federal Economic Chamber. •If on the other hand your company holds a weaker position, or if your counterparty is of equal strength and will not agree to the Austrian Federal Economic Chamber’s arbitration clause, then we recommend that you agree on a different arbitral court, such as that of the International Chamber of Commerce (ICC). The arbitration clause of the International Chamber of Commerce (ICC) reads as follows: ‘All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules.’ This arbitration clause is also available in other languages. Detailed information: •ICC Austria, International Chamber of Commerce Dr. Maximilian Burger-Scheidlin; Phone: +43-5-90 900-3701; Fax: +43-5-90 900-3703; E-mail: [email protected]; Internet: www.icc-austria.org. Detailed information: •Internationales Schiedsgericht der Wirtschaftskammer Österreich International Arbitral Centre of the Austrian Federal Economic Chamber Dr. Manfred Heider; Phone: +43-5-90 900-4398; Fax: +43-5-90 900-216. E-mail: [email protected]; Internet: wko.at/arbitration 8 9 5. Subsidies and Support The cohesion / regional policy is aimed at all regions in the EU in order to create intelligent, sustainable and integrative growth. The cohesion policy is defined for a seven-year period (2014-2020). A budget of EUR 351.8 billion, i.e. almost one third of the entire EU budget, is set aside for achieving the above targets in the timeframe mentioned. Within the scope of this budget, funding is granted in the form of non-repayable grants. Start Approx. 3 months Approx. Approx. 6 months 7 months Payment of 1st Instalment ) Interim Report + Interim Settlement > Support Agreement Examination of Content + Evaluation Formal Audit Submission of Application € Deadline! Preparation of Detailed Application + All Enclosures ( )( )( )( )( ) )( Example: Application & Processing for an Innovative Investment > 6 months 30 days 30 days > 45 days > 45 days > > > > )( 6 – 8 Wks Approx. 8 months Getting from the application to the possible disbursement of grants involves going through a complex, time-consuming process. It requires experience in dealing with public authorities and their targets. Structure of the funding programmes / From EU target to national funding programme The individual EU member states use the EU targets set under the Europe 2020 strategy to define their national and regional priorities, from which the individual Operational Programmes (OPs) are derived. The Operational Programmes are structured according to region and topic. Within these programmes “priority axes” are defined, which are subject to guidelines approved by the European Commission. The following topics are priorities for the individual countries: Innovation, research & development, job creation, environmental protection, education, SMEs, transport and regional development. National grants In addition to the EU structural funds, companies can also apply for funding from national resources. Dedicated national funding agencies (ministries and investment agencies) are responsible for awarding the grants. While grants can be applied for continuously in framework programmes in Austria, they are mostly awarded in the context of “calls” (tender exercises) in Eastern Europe. The following investment incentives are possible: • Tax reductions, tax deferrals and tax exemptions • Grants • Loans • Sureties • Equity participations • Discounted land purchases For each priority axis mentioned above, tender exercises are held once or twice a year and are open for one to three months. The main assessment criteria for company grants are company size, location, content and impact of the funding project. How can your company obtain funding? Clearly defined projects can be submitted during the period when the tender exercise is open. Only complete applications (project description, approvals, budget,...) in the respective national language are accepted. The submitted projects are then evaluated by assessors using a points system based on the guidelines specified/defined in the program. All projects within a “call” take part in a competition. Only those with the highest score are shortlisted for funding commitments. 10 ( 2 – 3 Wks Clarification of Legal Details+ Documentation • Creation of jobs • Strengthening companies’ competitive position • Promotion of economic growth and sustainable development • Improvement in EU citizens’ life quality 2 Wks 1st Project Description Initial situation / status quo The various regions of Europe, especially Central and Southeastern Europe, exhibit large differences in economic and social development. To strike a balance between the regions, the EU has set the following targets as part of its Europe 2020 strategy: Timescale of a project receiving support: Problem + Analysis EU cohesion policy / regional policy 2014-2020 The economic importance for the country or region is very important for determining whether the investment project can be funded. The criteria for evaluation are: Minimum investment volume and the number of jobs created as well as the minimum period for which these jobs will exist. However, these are subject to the respective national regulations and must be applied for at regional funding agencies. Warning: • The application must be made before the project begins (= first legally binding obligation). • The details of the guidelines can change during the tender exercise and must therefore always be kept in view. • Make contact with the company’s bank/funding agency as early as possible. 11 6. Risk Hedging and Financing Risk hedging of Austria Wirtschaftsservice Gesellschaft mbH (aws, federal funding agency) Legal framework conditions: Austria The legal framework conditions of the guarantees issued by aws were redrafted on 1 January 2017. In detail, the regulations are based on the guidelines of the Austrian Federal Ministry of Finance (BMF) for accepting guarantees by aws pursuant to the Guarantees Act 1977, including supplementary conditions for grants. BANK Abroad The aws offers small and medium-sized companies (max. 3,000 employees) with their registered office and operating site in Austria guarantees for loans and lease financing as part of domestic and foreign investments. Guarantees for national investments: aws guarantees the financing of economically desirable projects by Austrian companies, i.e.: Construction/ expansion investments, modernisation of production facilities, the innovation of processes and procedures, environmental measures or the purchase of, or participation in, companies. aws guarantees up to 80% (max. EUR 25 m) of the financing amount in the form of a financing guarantee and covers the economic risk of the investor (loan default due to the insolvency of the domestic company) for the bank. In the case of large projects, aws guarantees up to a maximum of one third of the project volume. Guarantees for international investments: aws supports Austrian companies (max. 3,000 employees) with direct investments abroad, i.e. establishment of subsidiaries/joint ventures, acquisition of companies/company shares, expansion investments and investments in environmental technologies. The risk hedging of aws is provided either in the form of a project guarantee or a financing guarantee. Under the project guarantee, aws hedges the economic risks (insolvency or similar circumstances) of a company’s investment project and undertakes to provide a certain amount of capital up to the maximum guaranteed amount in the event of damage or loss. 12 aws guarantees up to 50% of the loan used (for large projects up to 1/3 of the project volume). The guarantee fee is dependent on the ratings result calculated when examining the respective project, as well as the term of the guarantee. Under the international financing guarantee, aws guarantees the financing of Austrian companies for economically desirable projects abroad, i.e.: construction/expansion investments, modernisation of production facilities, the innovation of processes and procedures, environmental measures or the purchase of, or participation in, companies. aws guarantees up to 80% (max. EUR 25 m) of the financing volume and thereby covers the economic risk of the investor for the bank. Conditions of the aws guarantee: National guarantees: • Processing fee: 0.25% (one-off) of the assessment basis (max. EUR 30,000) • Guarantee fee: The guarantee fee depends on the ratings result calculated when examining the respective project as well as the term of the guarantee International guarantees: • Processing fee: 0.25% (one-off) of the assessment basis (max. EUR 50,000) • Guarantee fee: The guarantee fee depends on the ratings result calculated when examining the respective project as well as the term of the guarantee. 13 OeKB (Oesterreichische Kontrollbank AG) In order to achieve sustainable success in the export business and for investments made abroad, companies need good risk management and attractive financing arrangements. With federal export guarantees and OeKB refinancing packages, the OeKB offers instruments via the respective house banks that strengthen Austrian companies and their partners in global competition. By processing export guarantees, the OeKB acts as the Export Credit Agency (ECA) of the Republic of Austria. Export guarantees protect the entrepreneur against payment defaults (for economic or political reasons) related to export transactions. In the case of foreign investments, export guarantees provide protection against political risks. Federal export guarantees also offer an attractive way to access financing for export and investment activities. Export guarantees can be utilised by all large, medium and small companies whose guaranteed transactions have a positive impact on Austria’s current account balance or are in the national interest. Companies can learn more about the ideal kinds of guarantee from the OeKB Export Service (www.exportservice.at) or from their house bank. OeKB’s export financing process provides the possibility of refinancing exports and equity participations abroad. This export financing process is available as a source of refinancing at domestic and foreign commercial banks and is offered to companies via these banks within the scope of their export business and foreign investments. The prerequisites for this type of financing are • A federal guarantee as required by the Export Funding Act (EFA), or • A guarantee from a credit insurer within the meaning of the EFA • A guarantee from aws, or • A guarantee of an international organisation within the meaning of the EFA. Furthermore, the financing of the underlying supplies/services must bring about a direct or indirect improvement in the Austrian current account balance or be in the Austrian national interest. The following provides an overview of the available ERP financing programmes: • ERP - Micro-Credit • ERP - Technology Programme • ERP - SME Programme • ERP - Regional Programme • ERP - Tourism Programme • ERP - Transport Programme • ERP - Forestry Programme • ERP - Agriculture Programme Conditions of ERP loans The maximum financing volume is EUR 30 m. • Term: 6 years (up to 15 years is possible) • Utilisation period: 0.5 years • Redemption-free period: 2-3 years, interest fixed at 0.50% p.a. • Redemption period: 3–4 years, interest fixed at 0.75% p.a. - Longer redemption-free and redemption periods are offered for some programmes, i.e.: - Future industries, research infrastructure within the scope of the technology programme - Infrastructure measures within the scope of the Regional Programme • Interest rate and redemption costs are anticipatory • Processing fee: 0.5% - 0.9% of the ERP loan • The guarantee fee of the guaranteeing bank must be added to these costs. Austrian Company Guarantee ERP Loan ERP fund The ERP fund is a fund with its own legal personality, which was attached to aws in 2002. ERP loans are reduced-interest loans with multi-year redemption-free periods and multi-year redemption periods, and are collateralised by a guarantee from aws or a bank. Loan Agreement Trust Money BANK Chart 2: ERP Loan Process ERP financing programme Companies are eligible to apply which have their registered office and operating site in Austria and which are active in one of the following sectors: industrial or commercial production, research and development services, transport, processing of agricultural products, and trading companies. 14 15 7. Payment and Account Services at Raiffeisen Bank Kosovo J.S.C. Cash management products Account Services Resident Non-resident Credit Interest Overdraft Facility Legal & Foreign Exchange Regulations Local Currency Foreign Currencies (LCY) Current Acc. LCY Deposit (FCY) Current Acc. FCY Deposit 3 3 3 3 3 3 3 3 3 33 3 3 Cash Management: Local Products and Services Payments, Deposits • Domestic payments LCY • Domestic payments FCY • Foreign payments LCY • Foreign payments FCY • Cash payments / withdrawals LCY • Cash payments / withdrawals FCY • Purchase & Sale of FCY • KosGiro Payments • RBKO cheques payments • Standing order (domestic) • Payroll Services •Deposits • Domestic Direct Debit • Debit card (VISA, Maestro Card) • Charge Card/Overdraft Card (Master Card) • Credit Card (VISA REVOLVING) • Prepaid Card • US Visa Payments Electronic Banking • Electronic Banking solution (Raiffeisen CONNECT) • Internet Banking (e-banking) • M Banking •Electronic Account Statement Cash Management: Group Products and Services • Cash Management International • CMI@Web • International Account Reporting • International Disbursement Service* • Intra Group Payments (IGP) • Cross-border Margin Pooling • Swift for Corporates (SCORE) • Email Account Statement • SMS Banking for Customs •MT101 •MT940 Liquidity Management • Cash Collection • Sweep Service •CBTB Current Accounts •Foreign and local customers are allowed to open and maintain foreign currency accounts as well as Euro accounts (Local currency) Domestic Payments • There are no restrictions Foreign Payments • Cross border payments are allowed and there are no restrictions. Cash Deposits and Withdrawals •Every cash payment / withdrawal exceeding 10,000.00 Euro is reported to Central Banking Authority of Kosovo Clearing Mechanisms Settlement • Description: ICS clearing is organized by CBK with mandatory membership of all Kosovo licensed commercial banks. • Type: ATS & RTGS • Transaction value: • Settlement cycle: One business day A recipient should receive the payment with value D+1. Remitting bank: Clearing system: Beneficiary bank: 0 – 1 day 0 day 0 – 1 day Clearing Membership of the Bank Mandatory for all banks in Kosovo. * however, restrictions due to local regulations 16 17 9. Your International Business 8. Raiffeisen Bank Kosovo J.S.C. Specialists at Raiffeisen Bank Kosovo J.S.C. and the Global Raiffeisen Network Assets, €m896 Shareholder structure: Branches52 Indirect Raiffeisen Bank International Your specialist at Raiffeisen Bank Kosovo 100 % Staff731 The takeover of American Bank of Kosovo and renaming to Raiffeisen Bank Kosovo J.S.C. was completed in 2003. Raiffeisen is one of the country’s most important financial institutions for both corporate customers and private individuals. As a universal bank, it offers the full range of financial services. In 2016, Raiffeisen Bank remained the leading bank in the country, not just in terms of net profit but across a wide range of criteria such as total assets, net loans, deposits and the number of branches (52 at yearend, serving more than 300,00 customers). Its continually increasing focus on alternative distribution and communication channels will help securing this position. Raiffeisen Bank Kosovo J.S.C. UCK Street No. 51 10000 Pristina Phone: +381-38-222 222 Fax: +381-38-2030 1130 www.raiffeisen-kosovo.com Valerija MUSTAFA [email protected] +381 38 222 222 413 Your international business specialists Raiffeisen Bank International AG Herwig Haidn [email protected] Phone: +43 / 1 / 717 07 – 1574 Raiffeisen Bank International AG Rudolf Lercher [email protected] Phone: +43 / 1 / 717 07 – 3537 Raiffeisenlandesbank NÖ-Wien AG Nadja Watti [email protected] Tel: +43 / 5 / 1700 – 92426 Irene Kammerhofer [email protected] Tel: +43 / 5 / 1700 – 92157 Raiffeisen-Landesbank Steiermark AG Franz Rogi [email protected] Phone: +43 / 316 / 4002 – 7110 Beatrix Narath [email protected] Phone: +43 / 316 / 4002 – 7141 18 19 Notes Raiffeisenlandesbank Oberösterreich AG Helmut Zeindlinger [email protected] Phone: +43 / 732 / 6596 – 23113 Artem Snegirev [email protected] Phone: +43 / 732 / 6596 – 23161 Raiffeisenverband Salzburg Bernhard Knoll [email protected] Phone: +43 / 662 / 8886 – 14161 Raiffeisen-Landesbank Tirol AG Andrea Zankl [email protected] Phone: +43 / 512 / 5305 – 12230 Raiffeisenlandesbank Vorarlberg Alexandra Welte [email protected] Tel.: +43 / 5574 / 405 - 528 Raiffeisenlandesbank Burgenland Wilhelm Schedl [email protected] Phone: +43 / 2682 / 691 – 605 Raiffeisenlandesbank Kärnten Michael Stegmüller [email protected] Phone: +43 / 463 / 99300 – 2280 Herbert Schöffmann [email protected] Phone: +43 / 463 / 99300 – 2269 20 21 Notes 22 Notes 23 Received from: