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The Markstrat Challenge I PARIS – BOSTON www.stratxsimulations.com Markstrat is a simulation designed to focus on strategic marketing issues Understanding customer needs Long-term perspective Marketing as a profit center Competitive environment Marketing strategy is based on segmentation, positioning, and resource allocation... marketing mix decisions are secondary The Markstrat World Managing your firm Getting started The Markstrat World: A large territory with a highly developed economy The Markstrat World Population: 250 million Currency: Markstrat Dollar ($) The basic scenario begins with firms starting in different positions Each firm can compete in TWO product markets Maximum: 5 brands/firms marketed at a time SONITES • independent • not substitutes • not complements VODITES The Sonite market is already developed, each product has 6 product characteristics Weight Design Volume (10 – 20) (3-10) (20-100) Kg Index dm3 Max. Frequency Power Base Cost (5 – 50) (5-100) (min. 10) kHz W Vodites will also have 6 physical characteristics, but the market is yet untapped Autonomy Max. Frequency Diameter (5-100) (5-20) (10-100) m kHz mm Design Weight Base Cost (3-10) (10-100) (min. 10) Index Kg It is easy to recognize the origin of the brands from their names S I Product Type: Company marketing the brand: S=Sonite V=Vodite A, E, I, ... B I Freely chosen letters or numbers Sonite customers have traditionally been classified into 5 segments…… SINGLES (Si) PROFESSIONALS (Pr) BUFFS (Bf) HIGH EARNERS (Hi) OTHERS (Ot) ...whereas initial studies for Vodites have pointed to a different segmentation scheme Typical segment size evolution over time Sales Followers Early Adopters Innovators Time Sonite & Vodite customers can choose to purchase through 3 distinct distribution channels Specialty Stores Department Stores Mass Merchandisers Summary of the Markstrat World Technology Market Growth Economic Environment The Markstrat World Managing your firm Getting started Your objective in managing your company is to maximize your Stock Price Index You will have to optimize: • • • • • Market share Sales growth Net contribution Cumulative net contribution R & D investments ….but the main objective is to LEARN! You will need to do a certain amount of analysis, before setting a strategic direction for your firm Data Strategic Options Information Research studies provide market data, it is up to you to prioritize, digest & interpret them Consumer survey Consumer panel Distribution panel Semantic scales Multi-dimensional scaling (MDS) Industry benchmarking Market forecast Competitive advertising Competitive sales force Advertising experiment Sales force experiment Conjoint analysis Once your strategy is clear, you should make a number of tactical decisions each year Production planning Inventory disposal Pricing Mass communication Sales force & distribution Market research Production department adjustment Your production department will automatically adjust production levels (+ or -) 20% against your plan Market demand Inventory build-up Lost sales (assuming zero inventory level) Number of Units Production QP (1-20%) QP Requested production level QP (1+20%) Comparing purchase intent with market share can give you a feel for the size of "lost sales." Purchase Intent Market Share Lost Sales Competitors “Order-book” Lost to industry Pricing in Markstrat is fixed once a year Recommended Retail Price = $100 Average Retail Price Distrib. Margin Average Selling Price Specialty Stores Department Stores Mass Merchandisers $100 $100 $90 $40 $ 30 $ 27 $ 60 $ 70 $ 63 Each firm receives a marketing budget for the coming period The budget amount is based on the previous period’s performance Advertising expenditures Budget Advertising Advertising research expenditures for each brand Operating cost Sales force Hiring & training cost Firing cost R&D Development budget Market Research Sonite and Vodite study costs for each project Brand results Company performance The simulation starts at the end of the initial period . . The new management (you!) make decisions for the next period The decisions for the first period are limited in scope Your team can get familiar with Markstrat • • • • • Gather information Do not make any major changes in your firm's operation Do not introduce new brands, modify or withdraw existing ones Do not start R&D projects Do not give perceptual objectives for advertising Organize yourselves and manage the group process Time pressure Information overload Conflicting opinions The Markstrat World Managing your firm Getting started When you return to your team room, the Main Menu will be on your screen Click here to access session information You can access all the decisions on the main screen to make decisions for the next period The decisions you will make Marketing Mix decisions should be entered for each brand Switch from Sonites to Vodites You are making decisions for the brand SAMA The sales force is organized by channel type to meet the specific needs of the channels Click on the assistant to help you allocate to sales forces automatically Buying market research studies will help you make sound decisions The cost of each study appears as you make your selections You can monitor the status of your decisions at any time Don't forget to transfer your decisions to your instructor by closing the session You can close your session by clicking on Interface/Close Markstrat Session or just click here On your marks, get set, GO! Give a name to your company Respect the deadlines