Download retail administrator responsible to

NOTTINGHAM TRENT STUDENTS UNION
JOB DESCRIPTION
JOB TITLE:
RETAIL ADMINISTRATOR
RESPONSIBLE TO:
RETAIL MANAGER
RESPONSIBLE FOR:
Support the retail management team by performing administrative
duties including data and stock maintenance of the EPoS system
and web sales
DUTIES AND RESPONSIBILITIES:

Maintaining accurate stock control on the EPoS system including the inputting of all stock adjustments
such as orders, deliveries, wastages etc.

Monitoring the accuracy of the EPoS system including cost and sale pricing, product grouping, vat
rates and other properties, advising the EPoS/Trading Support team of inaccuracies or other issues

Check for upcoming promotions, offers and deals, collating the necessary details for programming
onto the EPoS system, notifying the EPoS/Trading Support team in a timely manner

Ensuring the Coop ordering system is operational and accurate including order transmission at the
correct times etc.

Completing and submitting relevant Coop paperwork and supporting documentation for the claiming
of discounts and retro’s for multibuys etc. in the appropriate timescales.

Maintaining EPoS based PoS such as shelf edge labelling etc.

Reporting of faulty or poorly functioning EPoS equipment and systems, monitoring progress of their
repair or replacement

Ordering of consumables e.g. shelf edge labels, carrier bags, clothing and PoS

Review product, sales and clerk reports and advise as necessary
Retail Administrator
November 2015

Reviewing cost pricing and advising and having these updated in a timely manner where necessary

Work with management to facilitate stocktakes, entering and reviewing stock count data

Conducting stock line checks as appropriate and/or facilitating management to do so

Facilitating any auditors reviewing or investigating EPoS, stock or data control or accuracy

Working with the EPoS/Trading Support team to make non-scan sellable in a timely manner

Helping management where necessary to conduct other administrative tasks such as rota and
timesheet completion

Working Tri Campus, covering where necessary in an operational capacity as required

Maintenance of the web shop including the uploading and updating of content, products and stock

Processing of web orders including packaging, dispatch/postage, returns and client liaison etc.

Ensure that the back office areas are kept in a clean and tidy condition and adhere to the
organisation’s health and safety policies
CONDUCT AND ATTITUDE
It is expected that the post holder will conduct their duties in a positive manner and with an attitude that
is conducive to creating a pleasant working environment. This includes maintaining appropriate manners
and etiquette between themselves, customers and colleagues. The post-holder should be able to give and
receive constructive criticism
STANDARDS
The post holder will at all times by word and deed portray a positive image of The Nottingham Trent
Students Union.
The post holder will set high standards of integrity, punctuality, accuracy, politeness and professionalism by
personal example.
The post holder will be expected to undertake any other task which helps the Union achieve its objectives,
within the overall context and status of the post.
The post holder will be expected to actively support good practice in energy efficiency, waste reduction,
recycling and champion the organisation’s ethical and environmental policies.
MISCELLANEOUS
Retail Administrator
November 2015
The definition and examples of work for this title are for illustrative purposes only. A particular position
using this title may not perform all duties detailed in this job description. Conversely, all duties performed
may not be listed on this document.
It is however the practice of this organisation to periodically examine employees’ job descriptions and
update them to ensure they relate to the job as then being performed. This will be done with the Senior
Manager in consultation with the employee.
Retail Administrator
November 2015
PERSON SPECIFICATION
JOB TITLE:
RETAIL ADMINISTRATOR
RESPONSIBLE TO:
RETAIL MANAGER
Criteria
Essential
Desirable
Knowledge /
Education
Of the retail industry
Good standard of IT
Of stocktaking procedures
Of the NUSSL supply process
Of audit practices
Experience
Using computer database systems
Using and maintaining stock control systems
Organising and filing documentation
Using and maintaining EPoS systems
Creating and maintaining websites
Stock control and ordering
Using MS Office
Audit facilitation
Working to deadlines
Creating and maintaining webshops
Operating multi-site
Working in a student led and democratic
environment
Working in a busy fast-paced retail environment
Compiling effective staff rotas and accurate
completion of timesheets
Dealing with suppliers
Retail Administrator
November 2015
Skills
To create effective systems for administrative
purposes and recording legal compliance and
best practice
High standard of customer service
First Aid at Work Qualification
Ability to deal with large volumes of work
unflustered, and to prioritise work accordingly
Methodical approach with ability to ensure all
tasks are administered regardless of priority
DON’T FORGET: If you have essential and/or desirable qualities we are looking for, please provide specific
examples in your application form of how you meet our specification
Retail Administrator
November 2015