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Transcript
What makes ICRTouch the perfect choice of EPoS System for Restaurants?
There are many benefits to enhancing your business with an EPoS system as flexible
and feature rich as the ICRTouch range of products. Below, we detail some of those that
will specifically benefit the restaurant and hospitality industries.

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Table Management

Multi-area graphical table plans

Real Time Status display for tables
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Reservation Diary
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Web Based reservations for customers
Features
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stock monitoring and sale restrictions
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Hand held ordering devices
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table analysis reporting
Lead Thru Prompting & Upselling
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Automatically prompt staff for food choices
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Encourage staff to up sell
Set Menus
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Deal with set menus with ease
Customer Loyalty schemes
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Administers Loyalty discounts or earn and redeem points
ICRTouch EPoS software products that should be used in a restaurant or
cafe:

TouchPoint
This is our award winning state-of-the-art flagship touch screen till software. Effortless,
reliable, proven and cutting edge, this will form the central part of any ICRTouch EPoS
System for a restaurant.

TouchOffice
This is optional EPoS back office software than can be run on the back office system or home
pc and allows you to get extended reports over the standard tilling reports, better stock
control and full product file maintenance.

PocketTouch
PocketTouch is a digital handheld ordering device that allows your staff to take your touch
screen till system directly to your customers and allows them to serve them without using
traditional paper based ordering systems.

TouchLoyalty
Offers enhancements to the standard loyalty scheme system already found in TouchPoint;
this is especially useful if you run an estate of restaurants. This also offers the ability to run
individual or multiple restaurant email marketing campaigns.

TouchKitchen
Orders can be displayed and manipulated in the kitchen on a large touch screen monitor
rather than using a more traditional printed paper receipts. ICRTouch have recently released
an updated version of their popular TouchKitchen kitchen video, compatible with any tablet
or smartphone device which gives chefs more flexibility to organise and control their
kitchen.

TouchReservation
Allows your customers to easily make table bookings online using their smartphone or any
web enabled device. It also boasts real time integration to the TouchPoint EPoS System.
Table management
The EPoS system incorporates a large graphical table plan which can incorporate multiple
levels if your restaurant has separate floors or areas.
Tables on the floor plan display their current status, is the table in use, have they run up
a large balance, have they requested a bill, etc These can be answered at a glance.
The touch screen till system incorporates a reservation diary that allows tables to be
booked and deposits taken, even months in advance.
ICRTouch also provides TouchReservation, an online table reservations system that
allows customers to book their favourite table from the comfort of their home using their
PC or mobile phone. This instantly synchronises with the reservation diary built into
the EPoS system.
Features
The TouchPoint till system hosts the ability to see on screen what stock you have of
certain products and even restricts their sale if they fall below zero. This is useful for
daily specials where only a certain number might be available, and means that their
availability can be managed at the point of sale, rather than further down the line when
the order has eventually found it’s way to the chef.
Pair TouchPoint with our handheld digital ordering system, PocketTouch, and you have
an EPoS system capable of taking orders directly at the table; no more illegible hand
written orders being deciphered at the till. PocketTouch transmits the order directly to the
terminal and the printers or displays in the kitchen. In the event of the customer asking
for something that’s not on the menu custom messages can be keyed in, or even written
directly onto the unit by hand!
The touch screen till system incorporates table analysis reporting which enables you to
easily identify which tables are used most and least.
Lead-Thru Prompting and Up Selling
When processing an order the EPoS till system automatically prompts the user for
cooking choices and food options.
The EPoS till system encourages the staff to up sell by reminding them with useful
prompts such as "would you like a sauce with that" or prompt the staff to ask about side
orders.
Set Menus
The TouchPoint till system deals with set menus with ease, when the diner changes his
mind and wants a 3 course meal instead of the 2 course he ordered don't worry
TouchPoint has the answer.
Customer Loyalty
The EPoS system offers various customer loyalty schemes that allow members to receive
discounts or accrue points on purchased items that can be redeemed later against future
purchases. The system is incredibly flexible and allows fine control even to the point of
not giving points on low profit items, or more points on slow moving goods.
There are many parallels between the requirements of an electronic point of sale system
for a restaurant and that of a pub, for more information you should take a look at
our EPoS systems for Pubs section.