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CENG 464 Introduction to Data Mining 1 Data Mining: The Background • Facts: – Storing the data is an operational necessity – Storing the data has become easy and affordable – Data acquisition is fully or partially automatic and fast • Consequences: – The speed of data comprehension does not match the speed of data acquisition – Many commercial database management systems (DBMSs) are not equipped with data comprehension and analysis tools. – We may be data rich, but information poor. 2 Big Data Examples • Europe's Very Long Baseline Interferometry (VLBI) has 16 telescopes, each of which produces 1 Gigabit/second of astronomical data over a 25day observation session – storage and analysis a big problem • AT&T handles billions of calls per day – so much data, it cannot be all stored -- analysis has to be done “on the fly”, on streaming data • data is measured in Exabytes – What is exabyte? 3 Data Growth In 2 years, the size of the largest database TRIPLED! Knowledge Discovery is NEEDED to make sense and use of data. 4 What Is Data Mining? • Data mining (knowledge discovery from data) – Extraction of interesting (non-trivial, implicit, previously unknown and potentially useful) patterns or knowledge from huge amount of data – Data mining: a misnomer? • Alternative names – Knowledge discovery (mining) in databases (KDD), knowledge extraction, data/pattern analysis, data archeology, data dredging, information harvesting, business intelligence, etc. • Watch out: Is everything “data mining”? – Simple search and query processing – (Deductive) expert systems 5 Data Mining: Useful Information Example 1 (A well-known example, not a joke): Customers who purchase beer are also likely (say 90%) to purchase nappies. Example 2 (May already be in practical use in credit card applications): If 20,000 Customer’s Salary 40,000 dollar and Customer has a house, then Customer is a safe customer. 6 Origins of Data Mining • Draws ideas from machine learning/AI, pattern recognition, statistics, and database systems • Traditional Techniques may be unsuitable due to Statistics/ Machine Learning/ – Enormity of data – High dimensionality of data – Heterogeneous, distributed nature of data AI Pattern Recognition Data Mining Database systems 7 Data Mining: Confluence of Multiple Disciplines Database Technology Machine Learning Statistics Data Mining Information Science Visualization Other Disciplines 8 Why Data Mining?—Potential Applications • • Data analysis and decision support – Market analysis and management • Target marketing, customer relationship management (CRM), market basket analysis, cross selling, market segmentation – Risk analysis and management • Forecasting, customer retention, improved underwriting, quality control, competitive analysis – Fraud detection and detection of unusual patterns (outliers) Other Applications – Text mining (news group, email, documents) and Web mining – Stream data mining – Bioinformatics and bio-data analysis – Medicine – Agriculture – Society, politics and economics – Science – Engineering – Law enforcement – Military and intelligence (classified) 9 Data Mining and Business Intelligence Making Decisions Data Presentation Visualization Techniques Data Mining Information Discovery Data Exploration Statistical Analysis, Querying and Reporting Data Warehouss / Data Marts 10 Data Mining: On What Kind of Data? • • • • Relational databases Data warehouses Transactional databases Advanced DB and information repositories – – – – – – – – – Object-oriented and object-relational databases Spatial databases - images Time-series data and temporal data, sequence data Text databases and multimedia databases Heterogeneous and legacy databases WWW Data streams of sensors Structured data – networks, graphs Spatiotemporal - video 11 Customer Attrition: Example Situation: Attrition rate at for mobile phone customers is around 25-30% a year! With this in mind, what is our task? Assume we have customer information for the past N months. Task: Predict who is likely to attrite next month. Estimate customer value and what is the cost-effective offer to be made to this customer. 12 Assessing Credit Risk: Example • Situation: Person applies for a loan • Task: Should a bank approve the loan? • Note: People who have the best credit don’t need the loans, and people with worst credit are not likely to repay. Bank’s best customers are in the middle • Banks develop credit models using variety of machine learning methods. • Mortgage and credit card proliferation are the results of being able to successfully predict if a person is likely to default on a loan • Widely deployed in many countries 13 e-commerce: Example • A person buys a book (product) at Amazon.com What is the task? 14 Successful e-commerce – Example • Task: Recommend other books (products) this person is likely to buy • Amazon does clustering based on books bought: – customers who bought “Advances in Knowledge Discovery and Data Mining”, also bought “Data Mining: Practical Machine Learning Tools and Techniques with Java Implementations” • Recommendation program is quite successful 15 Medicine – Example Given microarray data for a number of samples (patients), can we • Accurately diagnose the disease? • Predict outcome for given treatment? • Recommend best treatment? 16 Data science Data science is about using data to make decisions that drive actions. Data science involves: – Finding data – Acquiring data – Cleaning and transforming data – Understanding relationships in data – Delivering value from data 17 Data science 18 Data science 19 Data science 20 Knowledge Discovery (KDD) Process – Data mining—core of knowledge discovery process Pattern Evaluation Data Mining Task-relevant Data Data Warehouse Selection Data Cleaning Data Integration Databases 21 KDD Process: Several Key Steps • Learning the application domain – relevant prior knowledge and goals of application • Creating a target data set: data selection • Data cleaning and preprocessing: (may take 60% of effort!) • Data reduction and transformation – Find useful features, dimensionality/variable reduction, invariant representation • Choosing functions of data mining – summarization, classification, regression, association, clustering • Choosing the mining algorithm(s) • Data mining: search for patterns of interest • Pattern evaluation and knowledge presentation – visualization, transformation, removing redundant patterns, etc. • Use of discovered knowledge 22 Data Mining Tasks • Prediction Methods – Use some variables to predict unknown or future values of other variables. • Description Methods – Find human-interpretable patterns that describe the data. From [Fayyad, et.al.] Advances in Knowledge Discovery and Data Mining, 1996 23 Major Data Mining Tasks • Classification: Predicting a Boolean true/false value for an entity with a given set of features • Regression: Predicting a real numeric value for an entity with a given set of features • Clustering: Grouping entities with similar features • Recommendations: Recommending an item to a user based on past behaviour or preferences of similar users • Associations: e.g. A & B & C occur frequently • Deviation Detection: finding changes • Visualization: to facilitate human discovery • … 24 Classification • Observations: learn by examples Is it a table? Show images, tell which are chairs which are not.. 25 Classification training set of examples Test set table Not a table Not a table table Not a table Not a table Not a table labels 26 Classification • Each observation is represented by numbers: Image becomes vectors of numbers (rgb values of each pixel)-features [1.0 5.9 8.6 ] label -1 (not chair) 27 Classification • Each observation is represented by numbers: features Age Salary id, number of years… Customer type (1-Good/-1 Bad) [40, 2563, 111,25,……] [50, 5555, 777,33……] [25, 1111, 0123,45……] Features - X 1 -1 1 label- Y (predictors, explanatory variables,covariats) 28 Classification • Given training set (xi,yi) pairs, find a classification model f that predicts y for a given x f(x)=0 + + + + + + + + + + + + + + + ++ + + + + ++ - - - - - - - - - - - - 29 Classification • Given a collection of records (training set ) – Each record contains a set of attributes/features, one of the attributes is the class. • Find a model for class attribute as a function of the values of other attributes. • Goal: previously unseen records should be assigned a class as accurately as possible. – A test set is used to determine the accuracy of the model. Usually, the given data set is divided into training and test sets, with training set used to build the model and test set used to validate it. 30 Classification • Goal: Predict class Ci = f(x1, x2, .. Xn) • Nearest neighbour • Decision tree classifier: divide decision space into piecewise constant regions. • Probabilistic/generative models • Neural networks: partition by non-linear boundaries 31 Classification Example • Given old data about customers and payments, predict new applicant’s loan eligibility. Previous customers Age Salary Profession Location Customer type (Good/Bad) Classifier Decision rules Salary > 5 L Prof. = Exec Good/ bad New applicant’s data 32 Classification Example Tid Refund Marital Status Taxable Income Cheat Refund Marital Status Taxable Income Cheat 1 Yes Single 125K No No Single 75K ? 2 No Married 100K No Yes Married 50K ? 3 No Single 70K No No Married 150K ? 4 Yes Married 120K No Yes Divorced 90K ? 5 No Divorced 95K Yes No Single 40K ? 6 No Married No No Married 80K ? 60K 10 7 Yes Divorced 220K No 8 No Single 85K Yes 9 No Married 75K No 10 10 No Single 90K Yes Training Set Learn Classifier Test Set Model 33 Classification: Application 1 • Direct Marketing – Goal: Reduce cost of mailing by targeting a set of consumers likely to buy a new cell-phone product. – Approach: • Use the data for a similar product introduced before. • We know which customers decided to buy and which decided otherwise. This {buy, don’t buy} decision forms the class attribute. • Collect various demographic, lifestyle, and company-interaction related information about all such customers. – Type of business, where they stay, how much they earn, etc. • Use this information as input attributes to learn a classifier model. From [Berry & Linoff] Data Mining Techniques, 1997 34 Classification: Application 2 • Fraud Detection – Goal: Predict fraudulent cases in credit card transactions. – Approach: • Use credit card transactions and the information on its accountholder as attributes. – When does a customer buy, what does he buy, how often he pays on time, etc • Label past transactions as fraud or fair transactions. This forms the class attribute. • Learn a model for the class of the transactions. • Use this model to detect fraud by observing credit card transactions on an account. 35 Classification: Application 3 • Customer Attrition/Churn: – Goal: To predict whether a customer is likely to be lost to a competitor. – Approach: • Use detailed record of transactions with each of the past and present customers, to find attributes. – How often the customer calls, where he calls, what time-of-the day he calls most, his financial status, marital status, etc. • Label the customers as loyal or disloyal. • Find a model for loyalty. From [Berry & Linoff] Data Mining Techniques, 1997 36 Classification: Application 4 • Sky Survey Cataloging – Goal: To predict class (star or galaxy) of sky objects, especially visually faint ones, based on the telescopic survey images (from Palomar Observatory). – 3000 images with 23,040 x 23,040 pixels per image. – Approach: • Segment the image. • Measure image attributes (features) - 40 of them per object. • Model the class based on these features. • Success Story: Could find 16 new high redshift quasars, some of the farthest objects that are difficult to find! From [Fayyad, et.al.] Advances in Knowledge Discovery and Data Mining, 1996 37 Classifying Galaxies Early Class: • Stages of Formation Attributes: • Image features, • Characteristics of light waves received, etc. Intermediate Late Data Size: • 72 million stars, 20 million galaxies • Object Catalog: 9 GB • Image Database: 150 GB 38 Courtesy: http://aps.umn.edu Regression • Predict a value of a given continuous valued variable based on the values of other variables • Examples: – Predicts sale of new cell phone – Predicting sales amounts of new product based on advetising expenditure. – Predicting wind velocities as a function of temperature, humidity, air pressure, etc. – Time series prediction of stock market indices. 39 Regression • Each observation is represented by numbers: features Age Salary id, number of years… [40, 2563, 111,25,……] [50, 5555, 777,33……] [25, 1111, 0123,45……] Features - X call duration 100 152 420 label- Y (predictors, explanatory variables,covariats) 40 Regression Given each observation (xi,yi) find a regression model to predict Y for a new X Age call duration [40] [50] [25] 100 152 420 single Feature - X label- Y Overfitting&underfitting 41 Regression Given each observation (xi,yi) find a regression model to predict Y for a new X Age [40] [50] [25] call duration 100 152 420 42 Regression Given each observation (xi,yi) find a regression model to predict Y for a new X Age [40] [50] [25] call duration 100 152 420 43 supervised learning • Classification and regression use data with known values to train a machine learning model so that it can identify unknown values for other data entities with similar attributes. • Classification is used to identify Boolean (True/False) values. Regression is used to identify real numeric values. So a question like "In this a chair?" is a classification problem, while "How much does this person earn?" is a regression problem. 44 Clustering Definition • Given a set of data points, each having a set of attributes, and a similarity measure among them, find clusters such that – Data points in one cluster are more similar to one another. – Data points in separate clusters are less similar to one another. • Similarity Measures: – Euclidean Distance if attributes are continuous. – Other Problem-specific Measures. 45 Illustrating Clustering Intracluster distances are minimized Intercluster distances are maximized 46 Clustering: Application • Market Segmentation: – Goal: subdivide a market into distinct subsets of customers where any subset may conceivably be selected as a market target to be reached with a distinct marketing mix. – Approach: • Collect different attributes of customers based on their geographical and lifestyle related information. • Find clusters of similar customers. • Measure the clustering quality by observing buying patterns of customers in same cluster vs. those from different clusters. 47 Association Rule Discovery: Definition • Given a set of records each of which contain some number of items from a given collection; – Produce dependency rules which will predict occurrence of an item based on occurrences of other items. TID Items 1 2 3 4 5 Bread, Coke, Milk Beer, Bread Beer, Coke, Diaper, Milk Beer, Bread, Diaper, Milk Coke, Diaper, Milk Rules Discovered: {Milk} --> {Coke} {Diaper, Milk} --> {Beer} 48 Association Rule Discovery: Application 1 • Marketing and Sales Promotion: – Let the rule discovered be {Bagels, … } --> {Potato Chips} – Potato Chips as consequent => Can be used to determine what should be done to boost its sales. – Bagels in the antecedent => Can be used to see which products would be affected if the store discontinues selling bagels. – Bagels in antecedent and Potato chips in consequent => Can be used to see what products should be sold with Bagels to promote sale of Potato chips! 49 Association Rule Discovery: Application 2 • Supermarket shelf management. – Goal: To identify items that are bought together by sufficiently many customers. – Approach: Process the point-of-sale data collected with barcode scanners to find dependencies among items. – A classic rule -• If a customer buys diaper and milk, then he is very likely to buy beer. • So, don’t be surprised if you find sixpacks stacked next to diapers! 50 Sequential Pattern Discovery: Definition • Given is a set of objects, with each object associated with its own timeline of events, find rules that predict strong sequential dependencies among different events. (A B) (C) (D E) • Rules are formed by first discovering patterns. Event occurrences in the patterns are governed by timing constraints. (A B) <= xg (C) (D E) >ng <= ws <= ms 51 Deviation/Anomaly Detection • Detect significant deviations from normal behavior • Applications: – Credit Card Fraud Detection – Network Intrusion Detection Typical network traffic at University level may reach over 100 million connections per day 52 Are All the “Discovered” Patterns Interesting? • A data mining system/query may generate thousands of patterns, not all of them are interesting. – Suggested approach: Human-centered, query-based, focused mining • Interestingness measures: A pattern is interesting if it is easily understood by humans, valid on new or test data with some degree of certainty, potentially useful, novel, or validates some hypothesis that a user seeks to confirm • Objective vs. subjective interestingness measures: – Objective: based on statistics and structures of patterns, e.g., support, confidence, etc. – Subjective: based on user’s belief in the data, e.g., unexpectedness, novelty, actionability, etc. 53 Challenges of Data Mining • • • • • • • Scalability Dimensionality Complex and Heterogeneous Data Data Quality Data Ownership and Distribution Privacy Preservation Streaming Data 54