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---- Final pre-publication draft ---To appear as: Gal, I. (2005). Towards 'probability literacy' for all citizens. In G. Jones (ed.), Exploring probability in school: Challenges for teaching and learning (pp. 43-71). Kluwer Academic Publishers IDDO GAL <[email protected]> University of Haifa, Israel CHAPTER 2: TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS AND INSTRUCTIONAL DILEMMAS Probability is the very guide of life. (Cicero) Chance favors the preared mind. (Louis Pasteur). 1. INTRODUCTION What do we want students to learn about probability, and why do we want them to learn that? Two reasons/answers are often provided in the mathematics and statistics education literature. The first is that probability is part of mathematics and statistics, fields of knowledge that are important to learn in their own right, as part of modern education. A variation on this answer is that learning of probability is a foundation for learning more advanced subjects such as sampling and statistical significance (Scheaffer, Watkins, & Landwehr, 1998) or topics in other sciences. The second answer is that the learning of probability is essential to help prepare students for life, since random events and chance phenomena permeate our lives and environments (Bennett, 1998; Beltrami, 1999; Everitt, 1999). These two reasons for learning probability, which are driven by internal and external considerations, respectively, are not mutually exclusive; both have merit and should influence our thinking about the content and process of education. This chapter is based, however, on the belief that it is essential to place sufficient emphasis on issues that are external to the structure of probability as a mathematical and statistical topic. We have to reflect on the nature of the probabilityladen situations in the real world that adults may have to understand or 43 Graham A. Jones (Ed.), Exploring probability in school: Challenges for teaching and learning, 43—70. © 2005 Kluwer Academic Publishers. Printed in the Netherlands. 44 IDDO GAL cope with, and on the implications for needed knowledge and educational experiences. Attention to real-world demands should not be the only factor influencing curricular planning or teachers' practices, but it must be a part of the considerations that guide what gets planned, taught, assessed, and valued in the classroom. This chapter focuses on "probability literacy", the knowledge and dispositions that students may need to develop to be considered literate regarding real-world probabilistic matters. The chapter is organized in three parts. Part one reviews models of adult literacy, numeracy, and statistical literacy that define the terrain in which knowledge of probability is situated. Part two discusses five basic elements of probability-related knowledge and points to some dispositions that are needed for adults to be able to effectively interpret and engage real-world probabilistic situations. Part three examines implications for instructional practice and research. 2. THE BIG PICTURE: ADULTS' LITERACY, NUMERACY AND STATISTICAL LITERACY Probability in Context As argued above, one key justification for the teaching and learning of probability in school is that chance phenomena permeate our lives in multiple ways. Notions regarding probability, uncertainty, and risk appear in various messages that adults encounter, such as when receiving forecasts of medical, financial, or environmental risks from the media, marketer, public officials, physicians, counsellors, or research organizations. Both professionals and lay adults from all walks of life have to interpret, react to, or cope with situations that involve probabilistic elements or different levels of predicability or unpredictability (Gigerenzer, Swijtink, Porter, Daston, Beatty, & Kruger, 1989; Gal, 2000). Professionals and lay people at times also have to generate estimates of the likelihood of certain events, regardless of how much formal training in probability they have had. That said, in the world, events either happen (sometimes in different amounts or intensities), or do not happen. Examples are getting a heart attack, rain tomorrow, winning a lottery, going bankrupt, or a nuclear disaster. Probability is not a tangible TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 45 AND INSTRUCTIONAL DILEMMAS characteristic of events, but rather a perception, whether expressed via a formal mathematical notation or informal means, of the chance or likelihood of occurrence of events. Such perceptions depend on the interaction between factors operating in external situations and within persons who face these situations. Consider the Insurance example: "Insurance". You and your spouse just had your first baby. Your mother reminds you that, being 30 years of age and a parent, it is time to think about purchasing life insurance and upgrading your medical insurance. Your financial resources are limited. You are overweight and have had a slight heart murmur from birth. Your doctor says that people in your weight category "usually have at least a 50% higher risk for heart problems", and that "this risk is even higher for people with a heart history". Your mother recalls that you and your siblings had frequent ear infections each winter, and says "I am quite sure your baby will visit the pediatrician every other week". Your insurance agent tells you that your monthly payment for a term life insurance policy will be relatively low if you start now, but "surely double if you join after age 40 or 50, given the statistics about health problems in older ages". [Questions]: What will you do? What are your chances of developing a real heart problem within the next 10 years? 20 years? Will you seek more information about future heart risks? Go on a diet? Will you increase your medical insurance? Buy life insurance now, or wait? Many considerations affect your thoughts about such a situation. For example: your world knowledge (facts or assumptions, such as about the causes of heart attacks), your personal dispositions (e.g., how averse you are to taking risks; how much you trust official statistics), your interpretation of probability-related phrases (e.g., "at least a 50% higher risk", "surely double"); or your ability to understand, manipulate, or critically analyze the quantitative information given or implied (e.g., what is the actual probability of getting a heart attack for people with a "normal" weight? How much is "50% higher" of that?) 46 IDDO GAL It follows that people's thinking and behavior in probabilistic situations is affected by multiple knowledge bases and dispositions. The remainder of this section discusses three related but separate complex constructs: literacy, numeracy, and statistical literacy, that provide an overarching framework within which elements of probability literacy can later be placed. Literacy The term literacy has been traditionally associated with the level of reading and writing skills people need for minimal functioning in society. By association, the usage of “literacy” when paired with a term denoting an area of human activity (e.g., "computer literacy") may bring up an image of the minimal subset of basic skills expected of all citizens in this area, as opposed to a more advanced set of skills and knowledge that only some people may achieve. Yet, many authors warn against a simplistic interpretation of what literacy means and argue that under scrutiny this term becomes complex (Venezky, 1990). This situation also develops regarding probability literacy. The term literacy, when used to describe people’s capacity for goal-oriented behavior, suggests a broad cluster not only of factual knowledge and certain formal and informal skills, but also of desired beliefs and attitudes, habits of mind, and a critical perspective (Gal, 2002a). In the area of mathematics, conceptions of "mathematical literacy" (Kilpatrick, 2001) or "quantitative literacy" (Steen, 2001) extend the definitions of the mathematical knowledge desired of school graduates (NCTM, 2000), in recognition of the complex nature of the everyday situations adults have to understand and manage. At the same time, recent years have seen the broadening of conceptions about what it means to be "literate" in other functional areas. Most relevant for the present chapter are the constructs "health literacy" (Nutbeam, 2000) and "scientific literacy" (American Association for the Advancement of Science, 1995; Shamos, 1995). Authors writing on needed skills in these areas note that some understanding of probability is a must, such as for making sense of forecasts (e.g., of global warming), or understanding the idea of onetime and cumulative risks (e.g., due to engaging in unprotected sex). TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 47 AND INSTRUCTIONAL DILEMMAS Adult Numeracy The term numeracy is less commonly used than literacy, and so far has gained only some consensus on meaning. One view equates numeracy with basic computational skills, in the same way that literacy is viewed by some as mastery of basic or minimal reading and writing skills (Baker & Street, 1994). A much broader view of numeracy, and the one advocated by this and other authors (e.g., Johnston, 1999), focuses on people’s capacity and propensity to effectively and critically interact with the quantitative aspects of the adult world. Gal (2000) defines numeracy as an aggregate of skills and knowledge, dispositional factors (beliefs and attitudes, habits of mind), and more general communication and problem-solving capabilities, that individuals need in order to engage and effectively manage numeracy situations. Numeracy situations may involve numbers, quantitative or quantifiable information, or visual or textual information that is based on mathematical ideas or has embedded mathematical elements. Three key types of numeracy situations are described below, involving computations, interpretations, and decisions, and all of them are relevant to a discussion of probability literacy. Computational (or generative) situations require people to count, quantify, compute, or otherwise manipulate numbers, quantities, items, or visual elements, and eventually create (generate) new numbers. An example is calculating the total price of products when shopping, or estimating odds when playing a game of chance. Interpretive situations demand that people make sense of messages that may involve quantitative issues but do not require direct manipulation of numbers or quantities. An example occurs when reading, in a newspaper, a report of results from a recent poll or from a medical experiment, possibly involving references to percentages, random samples, or likelihood of certain events such as side effects. The response expected in such a situation is usually the creation of an opinion or judgment. However, opinions or judgments cannot necessarily be classified as “right” or “wrong”, as with responses to computational or generative tasks. Rather, these responses need to be judged in terms of their reasonableness or the quality of the arguments or evidence on which they are based. 48 IDDO GAL Decision-making situations demand that people determine a course of action, typically in the presence of conflicting goals, constraints, or uncertainty. Decisions have several subtypes, among them are planning (the identification, design, and choice of an optimal way to use resources; Secretary of Labor’s Commission on Achieving Necessary Skills, 1991) and choice (the selection of one or more options from given alternatives; Clemen & Gregory, 2000), but also evaluation (Yates, 2001). Compared to responses to interpretive situations, responses to decision making situations, such as in the Insurance example above, have a larger subjective component since they depend quite heavily on people's assumptions about future trends, preferences, value systems, and judgments of probabilities. Human judgment regarding the probability of occurrence of various events has received considerable attention in the psychological literature. It has been shown that judgments are affected by the context in which they are made (Kahneman, Slovic, & Tversky, 1982; Fischhoff, Bostrom, & Quadrel, 1993). Yates (2001) notes that a judgment is a process supporting a decision but separate from it. For example, a physician's belief that there is a 70% chance of patient X having a disease Y is a judgment that supports the physician's decision to treat this patient as if he suffers from disease Y. Yet, the actual decision takes into account additional information, including contextual information such as about the patient's overall condition, the potential consequences of the decision, and so forth. It follows that the distinction among generative, interpretive, and decision-making situations becomes blurred when judgments of probability are involved. One's opinion about the probability of an event may result from an interpretive or subjective process but can be based on computations or estimations (Cosmides & Tooby, 1996). This blurriness should be kept in mind when considering the three views of probability, classical, frequentist, and subjective, discussed elsewhere in this book (see Batanero, Henry, & Parzysz). In further reflecting on the need for probability literacy as part of developing overall numeracy, it is important to note that occupational demands seldom involve knowledge of probability computations. Surveys of hundreds of employers in the USA (Packer, 1997) have shown that the key statistical knowledge required, if any, in workplace contexts includes familiarity with graphs and charts, understanding of TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 49 AND INSTRUCTIONAL DILEMMAS variation, or familiarity with some descriptive statistics. Hence, it can be speculated that for most adults, knowledge of probability is of relevance primarily for functioning in personal, communal, and societal realms, where situations require interpretation of probabilistic statements, generation of probability judgments, or decision-making. Statistical Literacy Probability literacy is also closely linked to statistical literacy, a notion that has emerged in the statistics and mathematics education literature in light of the assumption that most adults will be consumers, rather than producers, of statistical information. Wallman (1993), in her presidential address to the American Statistical Association, advocated the need to enhance the population's ability to understand and critically evaluate statistical results that permeate daily life, and to appreciate the contributions that statistical thinking can make in public and private, professional and personal decisions. According to Gal (2002a), statistical literacy refers to people's ability to interpret, critically evaluate, and when relevant express their opinions regarding statistical information, data-related arguments, or stochastic phenomena. Gal further argues that statistically literate behavior requires the joint activation of both cognitive and dispositional components. The cognitive component involves five knowledge bases: literacy skills, statistical knowledge (including also some knowledge of probability, even if informal), mathematical knowledge, contextual or world knowledge, and knowledge of critical questions that have to be asked. The dispositional component involves the presence of a critical stance, that is, willingness to adopt questioning attitudes as well as certain beliefs, such as a belief in the power of statistical processes, a belief in the self as capable of statistical thinking, and a belief in the legitimacy of adopting a critical perspective on information one receives from presumably "official" sources or from experts. Thinking in terms of a developmental sequence, Watson (1997) described three levels that reflect increasing degrees of sophistication in statistical literacy: basic understanding of probabilistic and statistical terminology; understanding of statistical language and 50 IDDO GAL concepts when they are embedded in the context of wider social discussion; and the ability to apply a questioning attitude to statistical claims and arguments. These levels were supported by findings on the performance of students at different ages on diverse tasks, including probability-related tasks (Watson, & Callingham, 2003). The work of Watson and Callingham also pointed to the importance of being able to engage contexts and apply statistical knowledge in context as one core aspect of students' emerging statistical literacy. Overall, people need "probability literacy" to cope with a wide range of real-world situations that involve interpretation or generation of probabilistic messages as well as decision-making. However, details of the probability-related knowledge and dispositions that may comprise probability literacy have received relatively little explicit attention in discussions of adults' literacy, numeracy, and statistical literacy. The next section therefore takes a closer look at the elements involved in probability literacy. 3. PROBABILITY LITERACY: KNOWLEDGE AND DISPOSITIONS This section describes five key classes of knowledge and some dispositions that are proposed as the building blocks of probability literacy. These elements, listed in Table 1, follow the logic used by Gal (2002a) in describing the construct of statistical literacy. Several notes should be made about the proposed model. First, the elements are listed in Table 1 separately for ease of presentation. However, all elements are assumed to interact with each other in complex ways during actual behavior or learning. This means that an instructional focus only on one or two of the elements will not be sufficient to develop "probability literate" behavior. Second, dispositional elements, despite being of much importance, are not discussed in detail in this chapter, given space limitations and since some of the key ideas have been explicated in detail elsewhere (Rutherford and Ahlgren, 1990; McLeod, 1992; Gal, 2000; 2002a; 2002b). Dispositions play a key role in how people think about probabilistic information or act in situations that involve chance and uncertainty, whether in the real world or in the classroom. A few relevant examples are provided later on. Dispositions may also influence students' willingness to learn more and further develop their TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 51 AND INSTRUCTIONAL DILEMMAS probability literacy beyond what was possible during their initial exposure to this topic in school (Gal, Ginsburg & Schau, 1997). The fact that dispositional elements are not covered in detail in this chapter should not be interpreted as if they are not worthy of attention from curriculum designers, teachers, learners, and researchers. Knowledge elements 1. Big ideas: Variation, Randomness, Independence, Predictability/Uncertainty. 2. Figuring probabilities: Ways to find or estimate the probability of events. 3. Language: The terms and methods used to communicate about chance. 4. Context: Understanding the role and implications of probabilistic issues and messages in various contexts and in personal and public discourse. 5. Critical questions: Issues to reflect upon when dealing with probabilities. Dispositional elements 1. Critical stance. 2. Beliefs and attitudes. 3. Personal sentiments regarding uncertainty and risk (e.g., risk aversion). Table 1: Probability Literacy – building blocks Finally, the five knowledge elements of the model of probability literacy are described in broad strokes only because probability literacy, just like numeracy or statistical literacy, is a dynamic and relative construct. What constitutes a sufficient level of knowledge or understanding in the area of probability cannot be defined in absolute terms, and different cultures and life contexts pose diverse and changing demands in this regard. Learners' age and background impact on their world knowledge, ability to cope with abstract concepts, or capacity and willingness to be critical of their own or of others' thinking about probability, chance, and uncertainty. Big Ideas Familiarity with several foundational "big ideas", especially randomness, independence, and variation, but also others, underlies students' ability to understand the derivation, representation, 52 IDDO GAL interpretation, and implication of probabilistic statements (Moore, 1990; Snell, 1988; Peterson, 1998). Some aspects of these big ideas can be represented by mathematical symbols or statistical terms, but their essence cannot be fully captured by technical notations. Learners must grasp the overall abstract nature of these ideas only intuitively. Randomness is a slippery construct that has been debated by many statisticians. According to Bennett (1998) one view is that randomness is a property of an outcome, for example, whether the arrangement of heads and tails after 10 coin tosses looks unordered or "random". Another view is that randomness relates to the process by which an arrangement came about (even if the arrangement itself looks orderly, as when obtaining only heads in 10 tosses). A "random" process by this view is one where events in the world occur without some underlying deterministic cause or design that is fully predictable (Beltrami, 1999). Given this elusiveness, it is not surprising that the notion of randomness is sometimes left undefined or discussed only informally by authors, teachers, and students alike (Dessart, 1989; Green, 1989). Independence implies that events are unconnected and one event cannot be predicted from another. Variation (and the need for its quantification or reduction) is usually presented as the basic motivation for any type of statistical investigation (Moore, 1990). In the context of probability, variation underlies frequentist views of probability, and can be extended to the idea that events and processes vary in how certain we are that we can predict how they will unfold. Randomness, independence, and variation are more complex ideas than they may first seem, for several reasons. First, they have complementary alter-egos: regularity, co-occurrence, and stability, respectively; yet these are usually not discussed in teaching resources, as if their presence is taken for granted. Second, each of the three pairs of big ideas describes a separate continuum. Midlevels between the end points can be envisioned, especially if the event being discussed is not generated by devices such as dice or spinners. (e.g., the occurrence of a thunderstorm is not a fully random event, nor is it a fully regular event). Third, these three pairs, while separate, are also interconnected, and their linkages have to be recognized by learners. For example, the outcomes of a fully random process may vary more than those of a process less affected by a random process. TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 53 AND INSTRUCTIONAL DILEMMAS Notions of randomness, independence, and variation have to be understood not only in their own right, but also as building blocks for understanding a fourth pair of complementary big ideas, predictability and uncertainty (and related notions of risk and confidence). Predictability and uncertainty relate to the state of our overall knowledge about the likelihood of a certain event (e.g., thunderstorm tonight, winning a lottery). We may be able to describe the likelihood of that event by a statement of probability (e.g., 10% chance, 1 in 1000). However, talking about an event's probability is not the same as talking about its predictability or about our certainty regarding its occurrence. An event's predictability depends on our assumptions regarding the processes affecting the occurrence of that event and the quality of the information we use to support estimates of probability. When using random generating devices, a favorite of many teachers, we may be able to state that there is a 50% chance of obtaining heads in repeated tosses of a coin. This is a remarkable feat, where we describe a long-range expected result despite our inability to know for sure what will happen on each individual toss. We can accomplish this because we can reflect on the underlying processes and on the extent they involve randomness or independence, and we can conduct experiments and examine stability in long-range patterns. Events that are not created exclusively by random-generating devices, however, are influenced by additional processes that we may not fully know or understand. In such cases, even if we are willing to make a statement of probability, we must also describe our level of confidence in our predictions and make a statement of certainty. Statements of certainty can manifest themselves informally in many ways: A physician could say, in the Insurance example above, "I am pretty sure that your heart murmur is not likely to develop into a serious condition". Formally, notions of certainty are embodied in statistical concepts such as "margin of error" or "level of significance", whose understanding requires familiarity with random sampling and sampling distributions, and hence with the underlying big ideas of randomness, independence, variation, and certainty (Beyth-Marom & Dekel, 1985, further discuss issues in defining degrees of belief in formal and informal ways). 54 IDDO GAL Figuring Probabilities Students have to be familiar with ways of finding the probability of events, in order to understand probabilistic statements made by others, or to generate estimates about the likelihood of events and communicate with others about them. This is where the three views of probability, classical, frequentist, and subjective, become useful (see Batanero et al., this volume). In school textbooks the classical view often takes precedence. It is easy to use to establish familiarity with basic representations of probability on the 0-1 scale, or with combinatorial computations involving the probability of an intersection of events, such as likelihood of getting "6" and "6" when two dice are rolled. Teachers may further justify the emphasis on formal aspects of the classical or frequentist approaches because they lay the foundation for learning more advanced topics, such as sampling distributions, or behavior of physical or chemical systems. Yet, outside the sciences, probabilities are usually not computed in a simple and straightforward way, but estimated or judged, and in ways that do not fit neatly only one of the three views of probability. Usually, information from multiple sources will be used, including nonprobabilistic information, and it will be integrated through a rather complex judgment process. As an example, imagine that you face the Insurance example given earlier. To decide if to buy life and medical insurances, you have to combine information from both statistical and nonstatistical sources that are of varying quality: your physician's statements of probability and certainty, statistical results that your physician mentions, your mother's recollections, your own beliefs about your health, etc. Your physician's statement of probability itself results from integration of various pieces of information, such as long-range cumulative data published in different medical journals, the physician's personal assessment of your general nutrition and exercise habits, of your family history, and so forth. The above discussion suggests that as a minimum, people can be expected to know that there are different ways to reach probabilistic estimates, but also that estimates are often the result of the integration of information from multiple sources. Also, they should be familiar with the notion of evidence and understand that evidence (i.e., TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 55 AND INSTRUCTIONAL DILEMMAS quantitative and qualitative information) comes at different levels of quality and that this quality can be evaluated or judged. Finally, people should realize that statements of probability may have to be accompanied by statements of certainty that describe one's level of confidence in a probabilistic estimate. These expectations may appear simple, even simplistic. Yet, their translation into classroom activities requires creative planning as they suggest different instructional trajectories than those used when basing instruction only on formal notions of probability. Some authors suggest that learners should also become familiar with the more advanced idea of conditional probability, which underlies Bayes' theorem. Utts (2003), for example, argues that all learners should understand the difference between the two inverse relationships, P(A|B) and P(B|A), that is, realizing that the probability of being sick given that I have fever is different from the probability that I have a fever given that I am sick. Familiarity with the essence of Bayes' theorem is seen (e.g., Baron, 2000) as a gateway to avoiding errors in one's own thinking, and enables one to detect erroneous probabilistic judgments made by professionals and lay people alike, who often confuse the two kinds of conditional probabilities. Language Numerous authors argue that students should understand the "language of chance", that is, the diverse ways used to represent and communicate about chance and probability (Rutherford, 1997; Scheaffer et al, 1998; Steen, 2001). This section splits this general expectation into two areas that have not been given much separate attention in the educational literature: familiarity with terms and phrases related to relevant abstract constructs, and with the various ways to represent and talk about the likelihood of actual events. Abstract constructs As noted above, the domain of probability requires familiarity with several complex concepts, especially variability, randomness, independence, and (un)predictability and (un)certainty, but also 56 IDDO GAL chance, likelihood, or risk (Everitt, 1999). These abstract terms often do not have crisp definitions that can be explained in simple language or via references to tangible objects. Hence, coming to grips with their meaning is not trivial and may be achieved only after a cumulative process. Words that describe these abstract concepts abound and are used in a range of ways both inside and outside the classroom. For example, learners may encounter the word “random” used with a specific technical meaning in one setting ("We chose a random sample") but also used informally in the media ("Random violence continued in the streets…"). Not surprisingly, learners may attach to a word such as "random" a diversity of meanings, including some not expected by teachers (Gal, Mahoney & Moore, 1992). As with other areas in mathematics education (Pimm, 1987; Gal, 1999), learners have to become aware of the fact that the meanings of terms used in class are often more constrained or precise than when they are used in everyday speech. Terms used in a mathematics class may not necessarily carry the semantic load implied in everyday discourse (Halliday, 1979). This situation may affect learners' comprehension and increase the chance for conflict or ambiguity in classroom talk, as potently illustrated by Konold (1991). Thus, teachers should attend not only to the extent to which they explain abstract concepts in clear language and use them in a consistent way, but as well to students' ability to talk (with understanding) about and with such terms. Actual Probabilities The likelihood of events can be represented quantitatively by multiple systems, such as on a 0-1 scale, as fractions (e.g., 50/50), percents, odds or ratios, and so forth, as well as graphically. Hence, one basic expectation is that students understand the interchangeability of different representations and feel comfortable moving between them. (Of course, general mathematical knowledge is needed here, such as for understanding the meaning of very small numbers like "1 in 200,000" or "a chance of 0.0035", but also regarding statements such as "50% higher risk" in the Insurance example). TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 57 AND INSTRUCTIONAL DILEMMAS However, attending only to quantitative representations is insufficient, because probabilities may be communicated through verbal phrases and because statements of certainty may be involved, not just statements of probability. Consider the mother's words in the Insurance example: The statement of probability is "…your baby will visit the pediatrician every other week ". This simple description of frequency is not on a 0-1 scale and is neither a fraction nor a percent or ratio, and hence falls on the periphery of representations of probability learned in school. Nonetheless, it does relate to likelihood. (It could be translated into, say, "a 50% chance…to have to pay for a medical visit once a week", but such a translation may not be sensible in a real-world context). Further, the mother's statement of probability is preceded by a statement of certainty, "I am quite sure...". This and similar phrases ("I doubt that…") do not contain any numerical elements, and hence cannot be translated to a numerical scale of any kind based on formal probability theory. Yet, people are likely to use such phrases, for example when they are unsure of their probability estimates because their underlying information sources are shaky, or because they had to integrate in a subjective way several pieces of conflicting information. The meanings that people attach to verbal phrases of probability were studied in numerous contexts. Wallsten and colleagues (e.g., Wallsten, Budescu, Rapoport, Zwick, & Forsyth, 1986) have shown that people vary in the way they interpret the likelihood conveyed by words such as "likely", "probably", "surely", or by phrases that use qualifiers (e.g., "very unlikely", "quite possibly"). Wallsten et al. have shown that while some terms are interpreted quite narrowly (e.g., "almost certain" is equivalent to a probability of roughly 1.00-0.85), people attach a wider range of probabilities to other, fuzzier terms ("good chance"). Further, people may interpret the probability associated with the same phrase differently, depending on the base rate of the phenomenon (Wallsten, Fillenbaum, & Cox, 1986). It follows that students have to come to grips with the complexities and vagueness inherent in using numerical and verbal means to express both probabilities and certainties. Students should be given opportunities to describe, orally and in writing, their thinking and understanding about both likelihoods and certainties, and should see 58 IDDO GAL how others do that. This can help students to realize that people who use the same "language of chance" may mean different things, and such experiences can enhance students’ abilities to choose relevant language (Beyth-Marom & Dekel, 1985; Konold, 1991). Context Being literate about probability-related matters requires that a person develops some knowledge not only of relevant big ideas, ways to figure probabilities, and the language of chance, but also of the role of probabilistic processes and communications in the world. Knowledge regarding context partially overlaps these former areas, and is also related to the notion of "world knowledge" introduced by Gal (2002a) as one of the five knowledge bases underlying statistical literacy. Yet, the notion of "context knowledge" as used here introduces specific expectations that people know both (a) what is the role or impact of chance and randomness on different events and processes, and (b) what are common areas or situations where notions of chance and probability may come up in a person's life. Knowledge pertaining to the context is necessary both from a functional and an educational standpoint. Understanding that chance and randomness do affect real-world events and processes in different degrees enables people to anticipate that certain events will be more predictable while others less so. Also, such knowledge underlies the expectation introduced earlier that it is necessary for people and organizations to have to make statements about the likelihood of events, but also about the level of certainty behind such statements. Understanding context is educationally important as it helps to explain why there is a need to learn about probability or uncertainty in different life circumstances. This is the basis for creating motivation to study probability and for embedding the learning of it in socially meaningful contexts. Table 2 lists ten key areas from which useful examples can be drawn to illustrate the occurrence and importance of randomness, variation, probability, and risk. Other areas are of course possible, but the guiding principle should be the same: to portray the omnipresence of chance and randomness across the range of contexts which adults encounter in different life roles, as workers, managers and planners, TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 59 AND INSTRUCTIONAL DILEMMAS parents, consumers, patients, learners, citizens, environmentalists, community activists, vacationers, sports enthusiasts, investors, gamblers, and so forth. Many sources provide useful examples, such as Gigerenzer et al. (1989), Paulos (1995), or the CHANCE project archives (Snell, 2002). 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. the natural and physical world (e.g., weather, evolution) technological processes (e.g., quality assurance, manufacturing) human behavior (e.g., service encounters, sports, driving) medicine, public health (e.g., genetic disorders, smoking-related risks) justice and crime (e.g., matching of fingerprints or DNA) finance and business (e.g., investment markets, insurance) research and statistics (e.g., sampling, statistical inference) public policy, forecasting (e.g., immunization) games of chance, gambling and betting (e.g., dice, lotteries) personal decisions (e.g., wearing seatbelts, college acceptance) Table 2. Examples for contexts of probability literacy Critical Questions The last knowledge element in the probability literacy model involves knowing what critical questions to ask when one encounters a statement of probability or certainty, or when one has to generate a probabilistic estimate. To illustrate the need for critical thinking about probabilistic messages, consider the news item in Figure 1, which appeared on the CNN website on September 23, 2003: Studies: Lou Gehrig's rate higher in Gulf War vets WASHINGTON (AP) -- Veterans of the 1991 Persian Gulf War were at least twice as likely to be diagnosed with Lou Gehrig's disease as non-Gulf veterans or other people younger than 45, according to two new studies. Figure 1. Disease rates for war veterans What does the news item in Figure 1 tell us about the probability of getting the Lou Gehrig's disease? To make full sense of this seemingly simple text, the reader has to do the following: 60 IDDO GAL 1. 2. 3. Notice that this article does make a claim about the likelihood of a disease, yet in relative terms, that is, "Twice as likely;" hence the actual probability is not known (and for all we know could be negligible); Notice that the statement of probability is made fuzzier because of the modifier "at least" which can have two different meanings: either that the figure provided ("twice") is rounded (i.e., the actual level is higher than twice), or that the probability is an average of two separate ratios, derived from comparisons to nongulf veterans and to the general under-45 population in the two studies mentioned; and Be aware that contextual information not made explicit in the text is needed to make sense of the information that is given. The benefit of knowing that the disease is "twice as likely" (without knowing the actual probability) does become apparent, if the reader is aware of the debate as to whether or not the rate of several illnesses among Gulf war veterans was higher than usual, or caused by exposure to toxic chemical agents. The example above illustrates that readers and listeners cannot take probabilistic statements for what they are, but rather have to be able to ask a number of critical questions. The importance of being able to ask critical questions, including about quantitative claims, has been addressed by many authors. For example, Thistlewaite (1990) argues that all learners should develop awareness of the need to question the writer’s purpose, objectivity, or reasoning. Rutherford & Ahlgren (1990) discuss the need for people to apply "critical-response” skills to real-world statistical messages, and provide many useful examples. Sources such as Utts (1996, 2003) and Gal (2002a) address the need for learners to become familiar with elements of methodology that affect the quality of a study's results (e.g., design and sampling, measuring instruments), and with typical problems and biases that can occur in reporting and interpreting statistical results (e.g., use of misleading graphs, distinguishing correlation from causation, practical meaning of "significant" differences, understanding what the existence of a "margin of error" implies, etc). TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 61 AND INSTRUCTIONAL DILEMMAS The range of issues that can be covered by critical questions in the context of probability literacy is much wider than for questions regarding statistical messages about results from surveys and experimental research. Probabilistic claims can be based on results from statistical studies, as illustrated in the Lou Gehrig example above, hence all the issues listed in the last paragraph or in broader discussions of criticalness become relevant. However, many other issues are of concern, in light of the complexity of the big ideas involved, the existence of multiple ways of deriving probabilities, the role of subjective integration of information from multiple sources (see the Insurance example), or the need to interpret both numerical and diverse verbal descriptors of probability. In addition, probability literacy is sometimes called for in generative situations or subsumed as part of both personal and collective decision-making processes. Given the above, a full discussion of questions that can help to make sense and evaluate probabilistic claims is beyond the scope of this chapter. Table 3 outlines key areas that such questions can address when faced with probabilistic messages in interpretive contexts. These questions relate to all four knowledge bases included in the model of probability literacy, but additional critical questions could be called upon, those usually associated with statistical literacy and with numeracy (Gal, 2000; 2002a). It is not assumed that all the questions listed in Table 3 will be relevant in all circumstances. Nonetheless, trying to bring up all five areas to which questions relate as part of instruction seems essential, even if it is done briefly or informally. Finally, it is useful to note that in addition to the areas outlined in Table 3, critical questions can pertain to "thinking errors" or judgment biases related to estimations of probability. A large number of studies have shown that people, including sometimes those with some training in statistics, tend to estimate probabilities in inaccurate ways or think about randomness, independence, variation, or risk in ways that appear suboptimal or deviate from formal expectations (see Batanero & Sanchez; Jones & Thornton; Watson; this volume) While the reasons for such behaviors or phenomena are still being studied or debated (Kahneman et al, 1982; Gigerenzer et al., 1999), it would be useful for learners to at least be aware of such errors or misconceptions, even if their exact mechanism is not always 62 IDDO GAL understood. Learners could be sensitized, for example, to variations in how people act in or reason about some probabilistic situations, using relevant phenomena such as the "gambler's fallacy" or "probability matching" (Gal & Baron, 1996). Learners could also be made aware of the negative influence of processes such as conservatism, overconfidence, or availability, when judging probabilities of events. Carefully selected examples in this regard can serve to highlight formal principles as well as the presence of subjective processes, and to show that people's beliefs and attitudes about random processes and chance phenomena are complex and should not be seen as simple and predictable. 1. Context. What is the nature of the domain about which a probabilistic statement is being made? To what extent do the issues at hand involve randomness, independence, variation, etc? 2. Source. Who is the source of a probabilistic claim (e.g., organization, person), and what are his qualifications, expertise, characteristics, and motives? 3. Process. How did this source arrive at the claim being made? What types of information sources were used (e.g., a "classical" analysis of equiprobable events; frequentistic information or related data such as official statistics or results of studies; subjective estimates)? What is the relevance of these data to the issue at hand, and what is their quality? If multiple sources were used, how was the information integrated or conflicts between data sources resolved? 4. Meaning of message. What is the meaning of the probabilistic statement being made (numerical or verbal), and does it have to be translated or represented in another way to be made clearer? To what exactly does the statement of probability refer? (the issue of meaning may come up when a statement might confuse P(A|B) and P(B|A), or when a source uses vague probability phrases) 5. Reflective interpretation. How should the message be interpreted? Should it be questioned, given what is known about the context, the source, the derivation process, and the clarity of the message's meaning? How reasonable are the estimates made in light of one's world knowledge? Is it possible that one's own assumptions and knowledge could be faulty? Or, is it possible that the probability was over- or under-estimated by the source that generated it, due to self-serving interests, hidden motives, need to err on the side of caution, risk aversion, etc.? Table 3: Areas for critical questions-interpreting probability claims TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 63 AND INSTRUCTIONAL DILEMMAS 4. CONCLUSIONS AND IMPLICATIONS Probability is intertwined into a wide range of real-world situations and processes in both implicit and explicit ways. Adults need to be able to effectively engage situations that require interpretation or probabilistic messages, generation of probabilistic messages, or decision making. The chapter outlined a model suggesting that effective engagement with probability-laden situations requires the presence of five knowledge-bases (regarding big ideas, figuring probabilities, language, context, critical questions) as well as supporting dispositions. These elements of probability literacy are situated within a larger terrain of key competencies or essential skills, already defined by broad and interconnected constructs such as literacy, numeracy, and statistical literacy, as well as scientific literacy and health literacy. This proposed view of probability literacy can be seen as an antithesis to the tendency in many school curricula to focus almost exclusively on imparting formal knowledge pertaining to classical and/or frequentist views of probability. For example, the Dictionary of Cultural Literacy (Hirsch, Kett, & Trefil, 2002), which purports to encompass all key concepts that a modern citizen should possess, defines probability as: A number between zero and one that shows how likely a certain event is. Usually, probability is expressed as a ratio: the number of experimental results that would produce the event divided by the number of experimental results considered possible. Thus, the probability of drawing the ten of clubs from an ordinary deck of cards is one in fifty-two (1:52), or one fifty-second. This conception is technically acceptable. Moore (1990) explains that probability theory presents a body of mathematics that: "describes chance in more detail than observation can hope to discover… an impressive demonstration of the power of mathematics to deduce extensive and unexpected results from simple assumptions" (p. 118). Indeed, many authors derive very useful examples for instruction from the seemingly simple situations involved in games of chance (e.g., Snell, 1988; Feldman & Morgan, 2003), and such games have provided the impetus and context for the systematic study of 64 IDDO GAL probability by Pascal and Fermat in the 17th century (Batanero et al., this volume). Nonetheless, definitions of probability such as that offered in the Dictionary of Cultural Literacy can mislead educators, for they: 1. do not reflect the majority of actual uses of probability in functional or cultural contexts, 2. do not embed a discussion of probability in the broader context of adults' overall literacy, numeracy, and statistical literacy, 3. can cause educators to assume that "teaching probability" should involve mainly imparting technical knowledge of probability-related computations. Most everyday situations that require adults to activate their probability literacy, that is, interpretive and decision making situations, are not likely to require manipulation of probabilistic information in pure numerical form in the range 0-1. The chance of rain, for example, is described in weather forecasts using only verbal or percent-based descriptors. Why, then, are computations with probabilities in the range 0-1 emphasized in various textbooks and in classroom tests? Historical reasons aside, they seem easy to explain and enable teachers to perform demonstrations in class, using simple random generating devices. Albert (2003) suggests that teachers and test designers favor simple word problems such as "when rolling two dice twice, what is the probability of obtaining on both rolls the result '5'?” in part because their level of difficulty can be easily manipulated. To counter the tendency to focus only on computational aspects of probability, there is a need to attend to external demands in designing curricula for developing probability literacy. The need to consider functional demands in the real world when designing mathematics instruction has been addressed by many authors and organizations, and manifested in virtually all recent curricular frameworks (National Council of Teachers of Mathematics, 2000; Packer, 1997; Rychen & Salganic, 2003; Stein, 2000). James Rutherford, who has led Project 2061 of the American Association for the Advancement of Science, stated (Rutherford, 1997) that since quantitative literacy is contextual, the starting place for deciding what constitutes quantitative literacy is TOWARDS "PROBABILITY LITERACY" FOR ALL CITIZENS: BUILDING BLOCKS 65 AND INSTRUCTIONAL DILEMMAS less in mathematics itself, than in the contexts where people are likely to encounter the need for their mathematical skills and insights. Balanced Instruction and Attention to Skill Transfer At stake is whether we want to develop understanding of the mathematics of probability per se, or contribute to students' probability literacy (as envisioned in this chapter), and thereby to students' broader numeracy or quantitative literacy (Steen, 2001). It follows that the design of teaching for probability literacy, rather than for technical or procedural knowledge, has to look at the big picture. All five knowledge elements and the supporting dispositions outlined here have to receive coordinated and balanced attention. We have only partial understanding of teaching practices and methods that can help students develop both the knowledge bases and dispositions proposed in this chapter as building blocks of probability literacy. Clearly, learning experiences and assessments have to be couched in the context of meaningful situations, such as those related to the areas listed in Table 2. An effort to develop any competency that is contextual, however, including the development of probability literacy, necessitates attention to the issue of skill transfer from inclass learning to situations outside the classroom. Extensive cognitive research on learning (e.g., Lovett & Greenhouse, 2000) suggests that students cannot cope well with new tasks (i.e., "transfer tasks") if they do not get an opportunity to understand or practice key subskills. Instructors cannot assume that students who have been exposed to computational exercises and decontextualized tasks in class (e.g., results of using spinners or rolling dice) will be able to interpret, reflect upon, and think critically about diverse probabilistic situations and messages that they may encounter in real life. As part of instruction, existing methods have to be extended and new methods developed to go beyond computational procedures or mathematical aspects of probability. Among other directions, the use of computer technology has to be revisited so that computers are not seen only as tools for running computations, conducting simulations, or generating graphical displays of the probability of certain outcomes. As much as such uses are important and interesting 66 IDDO GAL (Grinstead & Snell, 1997), there is a need to also touch upon big ideas, the language of chance, the role of context in interpreting probability messages or figures, and critical questions regarding probability messages. This can only be achieved if students engage actual probabilistic situations and messages that are messy and not as structured as those teachers usually design for in-class exercises. For example, students can be asked to search for explicit and implicit statements of probability and statements of certainty in the Internet: websites carrying media articles, bulletins of health organizations, announcements of drug manufacturers, weather forecasts, press releases of statistics agencies, or political statements. On the one hand, students can be asked to use computer programs to generate numerical or graphical representations. On the other hand, they can be asked to write prose segments summarizing the results of experiments or simulations, or to critique communicative messages that refer to probability or certainty and have been found in various websites or written by other students. Once the focus of instruction goes beyond computational tasks and learning experiences include some interpretive and judgment situations, as well as communicative acts, assessments used by teachers will have to be reconsidered (Jolliffe, this volume; Keeler & Steinhorst, 2001). 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