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Examination Syllabus|v Examination Syllabus 1 – Nature Of Economics Systems 1.1. Free market economy Candidates should be able to: - describe the characteristics of the free market economy 1.2. Planned economy Candidates should be able to: - describe the characteristics of the planned economy 1.3. Mixed economy Candidates should be able to: - describe the characteristics of the mixed economy 2 – Demand And Supply 2.1. Demand Candidates should be able to: - understand the demand curve - identify the factors that affect demand 2.2. Factors that affect demand for insurance Candidates should be able to: - describe the various factors that affect demand for insurance 2.3. Supply Candidates should be able to: - understand the supply curve - identify the factors that affect supply 2.4. Supply of insurance Candidates should be able to: - know the various factors that affect supply of insurance 2.5. Determination of market prices Candidates should be able to: - understand market equilibrium - explain impact on market prices caused by: o changes in market price levels o government price control o supplier influence o government economic policy on demand and supply curves |v vi | B u s i n e s s a n d E c o n o m i c s 2.6. Price sensitivity – elasticity of demand and supply Candidates should be able to: - understand the elasticity of demand and supply - describe market clearance and its application to the insurance industry 3 – Market Structure And Its Application To Insurance 3.1. Factors that determine the level of competition in a particular market place Candidates should be able to: - identify barriers to entry - understand cartels and other restrictive trade practices - explain the impact on takeovers and mergers - state the impact of product knowledge on competition 3.2. Market Structure Candidates should be able to: - describe the perfect competition and monopoly markets - explain imperfect competition, oligopoly and monopolistic competition - understand the nature of competition in the insurance industry 3.3. Importance of marketing Candidates should be able to: - describe the four Ps in the marketing mix 3.4. Role of insurance in production Candidates should be able to: - discuss the national income and production - list the factors of production 4 – Inflation And Unemployment 4.1. Inflation Candidates should be able to: - understand inflation and compute the price index - explain the causes of inflation - describe the consequences and control measures of inflation - understand deflation 4.2. Unemployment Candidates should be able to: - explain the causes and major trends of unemployment within Singapore economy - describe the characteristics of a low inflation and low unemployment economy - understand the effects of unemployment, inflation and deflation on the insurance industry E x a m i n a t i o n S y l l a b u s | vii 5 – Monetary And Fiscal Policy 5.1. Monetary policy Candidates should be able to: - describe the objectives and identify the instruments of monetary policy - outline the types of monetary policy 5.2. Fiscal policy Candidates should be able to: - understand the government budget - identify the instruments of a fiscal policy - outline the effect of monetary and fiscal policy on the insurance industry 6 – Balance Of Payments, Exchange Rates And Government Regulation 6.1. Balance of payment Candidates should be able to: - understand balance of payment and its statistics - describe the effect and implications of current account surpluses and deficits - identify the causes of current account surpluses and deficits o international competitiveness o exchange rate o trade cycle 6.2. Balance of payment policy Candidates should be able to: - identify trade deficit and trade surplus - list the options available to correct a trade deficit 6.3. Exchange rate Candidates should be able to: - understand floating exchange rate and fixed exchange rate - compare the advantages and disadvantages of a fixed exchange rate 6.4. Relationship between insurance and balance of payment and exchange rate Candidates should be able to: - understand the effect of insurance transactions on balance of payment - identify international organisations relevant to world trade, including insurance transactions viii | B u s i n e s s a n d E c o n o m i c s 7 – Consumer And Employee Protection 7.1. Customer expectations and consumer protection Candidates should be able to: - understand the Singapore consumer protection legislation and other consumer protection measures and instructions - describe the Financial Industry Dispute Resolution Centre (FIDReC) and the dispute resolution process - describe the function of the Consumer Association of Singapore (CASE) 7.2. Financial services legislation Candidates should be able to: - understand the Insurance Act (Cap 142) Rev. Ed. 2002 - describe the supervisory objectives and principles of Monetary Authority of Singapore (MAS) 7.3. Employment legislation Candidates should be able to: - understand the Employment Act and contracts of employment - describe the maternity rights and working time regulations under the Employment Act - apply the equality and diversity in recruitment process 7.4. Health and safety at work Candidates should be able to: - understand the duties of employers and employees to ensure safety and health of person at work 8 – Governance And Social And Ethical Functions Of Insurance 8.1. Corporate governance Candidates should be able to: - understand the need for and development of corporate governance - describe the process of risk management 8.2. Insurance governance and supervision Candidates should be able to: - outline the functions of insurance regulations and statutory requirements - identify the trends and developments in regulatory framework - describe the MAS regulatory framework 8.3. Role of government supervision of insurance Candidates should be able to: - understand the purpose of state regulation E x a m i n a t i o n S y l l a b u s | ix 8.4. Supervision of intermediaries Candidates should be able to: - understand the objectives of the intermediaries o Singapore Insurance Brokers’ Association (SIBA) o Insurance (Approved Marine, Aviation and Transit Insurance Brokers and Reinsurance Brokers) Regulations 2003 o General Insurance Association of Singapore (GIA) 8.5. Economic, social and ethical functions of insurance Candidates should be able to: - explain the economic function of insurance - explain the social function of insurance - explain the ethical function of insurance 9 – Technology And Insurance 9.1. Contribution of Information Technology (IT) to the effectiveness of insurance operations Candidates should be able to: - identify the application of IT in o claims handling o risk assessment o automation of functions o sales and marketing o operational management information 9.2. E-commerce and Electronic Data Interchange (EDI) Candidates should be able to: - understand e-mail and digital fax communication - list the characteristics of EDI - compare the advantages and disadvantages of EDI 9.3. Mobile technology, call centres and the internet Candidates should be able to: - identify the uses of mobile technology - describe the various operations of call centres - understand the Internet and the World Wide web 9.4. Opportunities and threats of electronic commerce Candidates should be able to: - distinguish the opportunities and threats in a electronic commerce environment 9.5. Security of data Candidates should be able to: - list the types of storage media - understand disaster recovery planning and disaster recovery options x|Business and Economics - identify ways to control access to data 10 – Business Financing And Formulating Financial Objectives 10.1. Need for short-term financing Candidates should be able to: - understand the need for short-term finance - identify factors that cause short-term cash flow difficulties - list the sources of short-term financing 10.2. Need for long-term financing Candidates should be able to: - understand the need for long-term finance - list the sources of long-term financing 10.3. Sources of business finance Candidates should be able to: - describe the various sources of business finance; venture capital, internet, ‘Floating’ on the stock exchange 10.4. Formulating financial objectives Candidates should be able to: - describe the business planning process - understand the budgeting process 11 – Statutory Accounts 11.1. Legislation Candidates should be able to: - understand the legal and regulatory requirements of a registered company 11.2. Financial statements Candidates should be able to: - list the components of financial statements - describe the Statement of Financial Position - understand the Statement of Comprehensive Income - outline the format of a Cash Flow Statement - compare the accounts of a insurance broker and an insurance company 12 – Financial And Statistical Information And Taxation Of Insurance Companies 12.1. Financial information of a company Candidates should be able to: - compare the groups interested in information about an organisation in the noninsurance industry and insurance sector E x a m i n a t i o n S y l l a b u s | xi - outline the types of information available distinguish between management and financial accounting 12.2. Ratio analysis Candidates should be able to: - understand the various ratio used o profitability ratio o productivity ratio o liquidity ratio o activity ratio o gearing ratio - understand the ratios used in the insurance industry o security, including solvency o liquidity o profitability 12.3. Taxation and insurance company results Candidates should be able to: - describe corporate tax - list the common terms used in corporate tax 12.4. Rating agencies Candidates should be able to: - understand rating agencies 12.5. Insurance company reserves and solvency margins Candidates should be able to: - describe the reserving methods - understand solvency - compute the required minimum margin - understand the reasons for minimum solvency requirements - describe the solvency margin and the MAS requirements