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Unit 27: Planning and Maintaining a Microsoft Windows Server Network Infrastructure Learning outcomes A candidate following a programme of learning leading to this unit will be able to: • Configure security for servers that are assigned specific roles • Plan a secure baseline installation • Plan security for servers that are assigned specific roles. Roles might include domain controllers, web servers, database servers, and mail servers • Evaluate and select the operating system to install on computers in an enterprise • plan a TCP/IP network infrastructure strategy • Plan and modify a network topology • Plan an Internet connectivity strategy • Plan network traffic monitoring • Troubleshoot connectivity to the Internet • Troubleshoot TCP/IP addressing • Plan a host name resolution strategy • Plan a NetBIOS name resolution strategy • Troubleshoot host name resolution • Plan a routing strategy • Plan security for remote access users • Implement secure access between private networks • Troubleshoot TCP/IP routing • Plan services for high availability • Identify system bottlenecks, including memory, processor, disk, and network related bottlenecks • Implement a cluster server • Manage Network Load Balancing • Plan a backup and recovery strategy • Configure network protocol security • Configure security for data transmission • Plan for network protocol security • Plan secure network administration methods OCR Level 3 Certificate/Diploma for IT Professionals 196 Unit 27: Planning and maintaining a Microsoft windows server network infrastructure • Plan security for wireless networks • Plan security for data transmission • Troubleshoot security for data transmission • Configure Active Directory service for certificate publication • Plan a public key infrastructure (PKI) that uses Certificate Services • Plan a framework for planning and implementing security • Plan a security update infrastructure NB Before starting this unit please refer to the Vendor website for up-to-date specifications, examination objectives and availability. OCR Level 3 Certificate/Diploma for IT Professionals 197 Unit 27: Planning and maintaining a Microsoft windows server network infrastructure Unit Content: Planning and Maintaining a Microsoft Windows Server Network Infrastructure Assessment Objectives Knowledge, Skills and Understanding 1 Configure security for servers that are assigned specific roles a Plan a secure baseline installation b Plan security for servers that are assigned specific roles. Roles might include domain controllers, Web servers, database servers, and mail servers c Evaluate and select the operating system to install on computers in an enterprise To include: • Plan a strategy to enforce system default security settings on new systems • Identify client operating system default security settings • Identify all server operating system default security settings To include: • Deploy the security configuration for servers that are assigned specific roles • Create custom security templates based on server roles To include: • Identify the minimum configuration to satisfy security requirements d Plan a TCP/IP network infrastructure strategy To include: • Analyse IP addressing requirements • Plan an IP routing solution • Create an IP subnet scheme e Plan and modify a network topology To include: • Plan the physical placement of network resources • Identify network protocols to be used 2 Plan an Internet connectivity strategy a Plan network traffic monitoring To include: • Efficiently utilise tools including Network Monitor and System Monitor b Troubleshoot connectivity to the Internet To include: • Diagnose and resolve issues related to Network Address Translation (NAT) • Diagnose and resolve issues related to name resolution cache information • Diagnose and resolve issues related to client configuration c To include: • Diagnose and resolve issues related to client computer configuration • Diagnose and resolve issues related to DHCP server address assignment Troubleshoot TCP/IP addressing 198 OCR Level 3 Certificate/Diploma for IT Professionals Unit 27: Planning and maintaining a Microsoft windows server network infrastructure Assessment Objectives d Plan a host name resolution strategy Knowledge, Skills and Understanding To include: • Plan a DNS namespace design • Plan zone replication requirements • Plan a forwarding configuration • Plan for DNS security • Examine the interoperability of DNS with third-party DNS solutions e Plan a NetBIOS name resolution strategy To include: • Plan a WINS replication strategy • Plan NetBIOS name resolution by using the Lmhosts file f To include: • Diagnose and resolve issues related to DNS services • Diagnose and resolve issues related to client computer configuration Troubleshoot host name resolution g Plan a routing strategy To include: • Identify routing protocols to use in a specified environment • Plan routing for IP multicast traffic h Plan security for remote access users To include: • Plan remote access policies • Analyse protocol security requirements • Plan authentication methods for remote access clients i Implement secure access between private networks j Troubleshoot TCP/IP routing To include: • Create and implement an IPSec policy • To include: • Efficiently utilise tools including tracert, ping, pathping, and netsh commands and Network Monitor k Plan services for high availability To include: • Plan a high availability solution that uses clustering services • plan a high availability solution that uses Network Load Balancing l Identify system bottlenecks, including memory, processor, disk, and network related bottlenecks To include: • Identify system bottlenecks by using System Monitor m Implement a cluster server Recover from cluster node failure n Manage Network Load Balancing Efficiently utilise tools including the Network Load Balancing Monitor Microsoft Management Console (MMC) snap-in and the WLBS cluster control utility. OCR Level 3 Certificate/Diploma for IT Professionals 199 Unit 27: Planning and maintaining a Microsoft windows server network infrastructure Assessment Objectives Knowledge, Skills and Understanding o To include: • Identify appropriate backup types • Methods include full, incremental, and differential • Plan a backup strategy that uses volume shadow copy • Plan system recovery that uses Automated System Recovery (ASR) Plan a backup and recovery strategy p Configure network protocol security To include: • Configure protocol security in a heterogeneous client computer environment • Configure protocol security by using IPSec policies • Configure IPSec policy settings. q Configure security for data transmission r Plan for network protocol security To include: • Specify the required ports and protocols for specified services • Plan an IPSec policy for secure network communications s Plan secure network administration methods To include: • Create a plan to offer Remote Assistance to client computers • Plan for remote administration by using Terminal Services 3 Plan security for wireless networks a Plan security for data transmission To include: • Secure data transmission between client computers to meet security requirements • Secure data transmission by using IPSec b Troubleshoot security for data transmission To include: • Efficiently utilise tools including the IP Security Monitor MMC snap-in and the Resultant Set of Policy (RSoP) MMC snap-in 4 Configure Active Directory directory service for certificate publication a Plan a public key infrastructure (PKI) that To include: uses Certificate Services • Identify the appropriate type of certificate • • b Plan a framework for planning and implementing security 200 authority to support certificate issuance requirements Plan the enrolment and distribution of certificates Plan for the use of smart cards for authentication To include: • Plan for security monitoring • Plan a change and configuration management framework for security OCR Level 3 Certificate/Diploma for IT Professionals Unit 27: Planning and maintaining a Microsoft windows server network infrastructure Assessment Objectives Knowledge, Skills and Understanding c To include: • Efficiently utilise tools including Microsoft Baseline Security Analyzer and Microsoft Software Update Services Plan a security update infrastructure Assessment This unit will be assessed by an on-line Microsoft set examination for Planning and Maintaining a Microsoft Windows Server Network Infrastructure. Notes for tutors The knowledge and understanding within this unit is complementary to Unit 28 - Planning, Implementing and Maintaining a Microsoft Windows Server. This unit may be delivered stand alone by using the Microsoft Official Curriculum. For students wishing to do all the Microsoft units this will complement Unit 28. They may wish to complete both 27 and unit 28 before attempting the two Microsoft examinations as the knowledge required for both units is complementary and will improve chances of success in most cases. Developments in software by Microsoft present centres with the option to choose one from a number of examinations. Please check the Microsoft website to ensure the validity of content and examination being taken. OCR Level 3 Certificate/Diploma for IT Professionals 201