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The Science of Talent Management – Beyond Talent Management Zogan ML Opperman CONTENTS • Context - Illiteracy in the 21st Century • The Science of TALENT Management Talent Management? What is the study of Genetics? The DNA of Talent Management. The Chemistry of Talent Management. Leadership Teamwork multiplies your Talent. Team Performance NeuroScience Became someone who get Extraordinary Results Background The management of the talent value chain touches on an organisation's entire ecosystem, from strategy, engagement, assessment, communications, implementation, measurement and enablement. – CCL LEADERSHIP Akiva Beebe 2016 Illiteracy in 21st Century Illiteracy in 21st Century “We now accept the fact that learning is a lifelong process of keeping abreast of Change” Peter Drucker Agility of thinking, adaptability and tolerance for ambiguity will be more highly valued than strong technical skills alone. Dr. Tara Swart – Neuroscience for Leadership. Behavioural Literacy Definition:“No one knows what specific challenges we will face in the future, but we have a strong idea of what the leaders who can meet them will look like and how they will get to be that way.” Leadership Machine. Behavioural Literacy Definition:“No one knows what specific challenges we will face in the future, but we have a strong idea of what the leaders who can meet them will look like and how they will get to be that way.” Leadership Machine. Behavioural competencies are the universal common denominator – they drive performance and success. Competencies are measurable characteristics of a human being. A competency may be a Behavioural skill, Technical skill, an Attribute (such as intelligence), or an Attitude (such as optimism). Talent Management Talent management is the science of using strategic human resource planning to improve business value and to make it possible for companies and organizations to reach their goals. Everything done to recruit, retain, develop, reward and make people perform forms a part of talent management as well as strategic workforce planning. What is Science? The intellectual and practical activity encompassing the systematic study of the structure and behaviour of the physical and natural world through observation and experiment. Genetics Definition The study of heredity and the variation of inherited characteristics. Gene Codes for Blue Eyes Gene Code made up of 4 letters A-C-G-T The DNA of Talent (Talent Genome Solution) The DNA of Talent A genome (pronounced jee-nome) is all the genetic information, the entire genetic complement, all the hereditary material possessed by an organism. In other words, it is everything we could possible be. Geneticists used to think that if one could map the genes contained in the nucleus of each cell, which are made up of strands of chemicals called DNA, one could predict exactly what type of person an individual would be: their features, illnesses they may develop, how smart they would be and so forth. Talent Genome Process Our aim with the Talent Genetics was to identify the basic building blocks of human behavior (genes), understand what these behaviors look like (gene expression) and find ways to alter that behavior (gene therapy) to reduce negative effects (illness). We believe that with the proper motivation, understanding, and information there is no such thing as a behaviour that cannot be remedied. There are 60 building blocks (competency model), and everyone has a different combination of them. In other words, they occur in a different order (strengths and weaknesses) and in different combinations. By understanding the building blocks — yours or someone else’s — you will be able to increase the probability of success by identifying development strategies for adaptive leadership. Building Blocks of Organisation Building Blocks of Organisation Individual Manager Culture Culture Organisation Building Blocks of Organisation Talent Genome Process The Chemistry of Talent The Chemistry of Talent The Chemistry of Talent The periodic table of the chemical elements is a tabular method of displaying the chemical elements, first devised in 1869 by the Russian chemist Dimitri Mendeleev. Mendeleev intended the table to illustrate recurring ("periodic") trends in the properties of the elements. The layout of the table has been refined and extended over time, as many new elements have been discovered since Mendeleev's time, and new theoretical models have been developed to explain chemical behavior. Various layouts are possible to emphasize different aspects of behavior; the most common forms, however, are still quite similar to Mendeleev's original design. The main value of the periodic table is the ability to predict the chemical properties of an element based on its location on the table. It should be noted that the properties vary differently when moving vertically along the columns of the table, than when moving horizontally along the rows. The periodic table is now ubiquitous within the academic discipline of chemistry, providing an extremely useful framework to classify, systematize and compare all the many different forms of chemical behavior. The table has also found wide application in physics, biology, engineering, and industry. The Chemistry of Talent The Chemistry of Talent The Chemistry of Talent The Chemistry of Talent The Chemistry of Talent – People Intelligence 1. Workforce Planning 2. Attraction and Selection 3. Organisational and Workforce Development 4. Performance Management 5. Workforce Movement 6. Knowledge Management 7. Leadership Development 8. Change and Culture 1. Leadership Manage Others Leadership Development •Letting go of work which defined previous successes •Effectively managing the performance of other people •Focusing on the team agenda rather than individual agenda •Putting trust in other people to deliver results Manage Managers •Creating time for less tangible activities (e.g. coaching or mentoring) •Managing through other managers rather than directly •Communicating and influencing with a wider circle of stakeholders •Broader knowledge of the organisation and how to get things done Manage Function •Communicating through two levels of management •Learn about and value aspects of the business that are not within their direct experience •Monumental shift in thinking - longer timeframes, different trade-offs have to be made •Emotional fortitude and personal authenticity become as equally important as business skills and knowledge Manage Business •Going from running own show to running a number of shows •Valuing the success of other people - can be difficult for results-oriented people need to be able to take hard decisions •Shift in a way of thinking from a functional perspective to profit generation Leadership Development Team Work (Diversity) Multiplies Talent – Team Performance Jamaican mens 4x100m relay team smashed the OR (37.10) and WR (37.04) Winning team include Bolt, Blake, Frater & Carter. NWR 36.84 4 x Bolts at his best of 9.58 would have completed the relay in 38.32 4 different individuals working as a team breaks the WR record. Reverse the Mathematics 36.84/4 = 9.21 per 100m per athlete. Right Left Neuroscience And Talent LION Neuroscience And Talent L1 – Upper Left Quadrant Facts Money Focus Logical Realistic Clarity Control Performance L2 – Lower Left Quadrant Form Timing Repetition Routine Tradition Neat & Tidy Organised Detail Practical Plan R1 – Upper Right Quadrant Future Enquiring Risk-taker Flexible Imaginative Strategic Vision Unorthodox Daydream R2 – Lower Right Quadrant Feeling Compassion People Focused Non Verbal Communication Responsive Expressive Group Focused Sensitive Touch Neuroscience And Talent Neuroscience And Talent Science of Performance & Happiness Contribution – is the effort an individual or team makes Conviction – is your short-term motivation Culture – is the extent to which you feel you fit at work/anywhere Commitment – is your long-term engagement Confidence – is your belief in your own abilities. These 5C’s are all underpinned by TRUST, PRIDE and RECOGNITION BUSINESS LESSON FROM BIOLOGICAL SYSTEMS IMMUNE SYSTEM BUSINESS LESSON FROM BIOLOGICAL SYSTEMS IMMUNE SYSTEM Biological System Business System 1. Redundancy:• 3 Layers • Skin • Phagocytes • Antibodies 1. Talent Governance 2. Diversity:• White Blood Cells • Red Blood Cells • Antibodies 2. Team Work 3. Modularity • Design of the system • Skin (outer layer) • Rapid reacting System • Target Adaptive System. 3. Talent Value Chain If 1 system fail the other compensates BUSINESS LESSON FROM BIOLOGICAL SYSTEMS IMMUNE SYSTEM Biological System Business System 4. Adaptation:• Doesn’t matter what foreign bodies it encounters it will fight it. 4. Talent Agile 5. Prudence:Not only will it fight foreign bodies, detect and identify threats & remember what it did, in doing so build intelligence should it encounter it again. 5. Talent Analytics • People Intelligence • Predictive Intelligence • Connective Intelligence • Social Intelligence • Contextual Intelligence 6. Embeddedness • The immune system forms part of the human body and it is embedded in other system e.g. Nervous, Digestive, Cardio and Pulmonary systems. 6. Business Processes Talent management Embedded in your People Strategy, and is it aligned to the Business Strategy. • • • • • Anticipate Change Generate Confidence Initiate Action Liberate Thinking Evaluate Results THANK YOU. Details Zogan ML Opperman [email protected] 0834517194