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IN THE MATTER OF A SETTLEMENT HEARING PURSUANT TO BY-LAW 20 OF THE INVESTMENT DEALERS ASSOCIATION OF CANADA PACIFIC DISTRICT COUNCIL Re: CANACCORD CAPITAL CORPORATION, DONALD GRANT MACDONALD AND PAUL PETER DIPASQUALE – SETTLEMENT AGREEMENT Panel: Leon Getz, Chair, Mark Schiefner and Brian Worth Appearances: Barbara Lohmann and Paul Smith, for the Investment Dealers Association Dwight Stewart, for the Respondents Hearing held: November 23, 2006 DECISION Introduction [1] We were constituted as a panel of the Pacific District Council of the Investment Dealers’ Association of Canada (the “Association”) to consider, pursuant to Association By-law 20.36, whether to accept a settlement agreement that had been negotiated between the Association’s Enforcement Division and Canaccord Capital Corporation, Donald Grant MacDonald and Paul Peter DiPasquale (the “Respondents”). At the conclusion of the hearing held for this purpose in Vancouver, B.C. on November 23, 2006, and after considering the submissions of counsel for the Association and for the Respondents, the terms of the settlement agreement (the “Settlement Agreement”), the authorities referred to, the Association’s Disciplinary Sanctions Guidelines, and the nature of the contraventions involved, we accepted the Settlement Agreement. These are our reasons for doing so. The Settlement Agreement [2] The Settlement Agreement is annexed to this Decision. It contains: (a) in Section III, the facts that gave rise to the negotiations that resulted in the Settlement Agreement; (b) in Section IV, a recitation of certain “mitigating factors”; and 2 (c) in Section V, an admission by each of the Respondents of contraventions of Association Bylaw 29.1, Association Regulation 1300.2 and Association Policy 2, (d) the agreement of (i) Canaccord Capital to pay a fine of $500,000; (ii) Mr. MacDonald (A) to pay a fine of $125,000 and (B) to undertake never to apply for registration in any capacity with any Member firm; (iii) Mr. DiPasquale (A) to pay a fine of $100,000, (B) to a six month suspension from acting as a Branch Manager, (C) to a requirement that he successfully re-complete the Branch Manager’s Course before reregistering as a Branch Manager and (D) to a permanent prohibition from acting in any higher supervisory position than Branch Manager with any Member firm. (iv) all three Respondents to make an aggregate payment of $25,000 on account of the Association’s investigation and prosecution costs. The principles [3] The principles that govern us, and that we applied in deciding that we should accept the Settlement Agreement, are set out in the following passage from the decision in Re Milewski:1 A District Council considering a settlement agreement will tend not to alter a penalty that it considers to be within a reasonable range, taking into account the settlement process and the fact that the parties have agreed. It will not reject a settlement unless it views the penalty as clearly falling outside a reasonable range of appropriateness. Analysis [4] We have been influenced by several considerations. [5] First, the contraventions that have been admitted relate generally to the responsibilities of the individual Respondents to perform the supervisory functions entrusted to them and of the corporate Respondent to install appropriate personnel and systems to ensure that effective supervision was achieved.. The principle or policy behind the requirements in this connection are obvious: to ensure that, in the language of Association Regulation 1300.2 (a), “the handling of client business is within the bounds of ethical conduct, consistent with just and equitable principles of trade and not detrimental to the interests of the securities industry.” 1 [1999] I.D.A.C. No. 17, August 5, 1999 at page 11. Se also Re Clark, [1999] I.D.A.C.D. No. 40, Bulletin No. 2674, December 14, 1999. 3 [6] Secondly, we reviewed several prior decisions involving similar contraventions. These included BMO Nesbitt Burns Inc. [2002] I.D.A.C.D. No. 25, Bulletin No. 3032, July 23, 2002, Re MGI Securities Inc. and Crawford Gordon, Bulletin No. 3545, May 25, 2006 and Re Research Capital Ltd., [2005] I.D.A.C.D. No. 36, Bulletin No. 3489, December 8, 2005. We considered the facts before us, the penalties agreed to and the mitigating considerations in the light of those decisions, the penalties agreed to or imposed in them, the facts upon which they were based and the factors that were taken into account in them. Conclusion [7] On the basis of that consideration we are satisfied that the sanctions provided for in the Settlement Agreement fall within “a reasonable range of appropriateness”. [8] Accordingly we have accepted the Settlement Agreement. _____________________________ Leon Getz _____________________________ Brian Worth Vancouver, British Columbia As of November 23, 2006 ________________________ Mark Schiefner INVESTMENT DEALERS ASSOCIATION IN THE MATTER OF: THE BY-LAWS OF THE INVESTMENT DEALERS ASSOCIATION OF CANADA And CANACCORD CAPITAL CORPORATION; DONALD GRANT MACDONALD; AND PAUL PETER DIPASQUALE SETTLEMENT AGREEMENT I. INTRODUCTION 1. The Enforcement Department Staff (Staff) of the Investment Dealers Association of Canada (the Association) has conducted an investigation into the conduct of Canaccord Capital Corporation (Canaccord), Donald Grant MacDonald (MacDonald) and Paul Peter DiPasquale (DiPasquale) (collectively, the Respondents). 2. The Investigation discloses matters for which the Respondents may be disciplined by a hearing panel appointed pursuant to Association By-law 20 Part 10 (the Hearing Panel). II. Joint Settlement Recommendation 3. Hearing Panel accepts the Settlement Agreement: 4. Staff and the Respondents consent and agree to the settlement of these matters by way of this settlement agreement (the Settlement Agreement) in accordance with By-laws 20.35 to 20.40, inclusive and Rule 15 of the Association Rules of Practice and Procedure. 5. The Settlement Agreement is subject to acceptance by the Hearing Panel. 6. The Settlement Agreement shall become effective and binding upon the Respondents and Staff as of the date of its acceptance by the Hearing Panel (the Effective Date). 7. Settlement Hearing) for approval. Following the conclusion of the Settlement Hearing, the Hearing Panel may either accept or reject the Settlement Agreement. If the 5 (i) the Respondents waive their rights under the Association By-laws and any applicable legislation to a disciplinary hearing, review or appeal; and (ii) Staff will not proceed with disciplinary proceedings under the Association ByLaws in relation to the facts set out in section III of this Settlement Agreement. 8. If the Hearing Panel rejects the Settlement Agreement, Staff and the Respondents may enter into another settlement agreement; or Staff may proceed to a disciplinary hearing in relation to the matters disclosed in the Investigation. 9. The Settlement Agreement will become available to the public upon its acceptance by the Hearing Panel. 10. Staff and the Respondents agree that if the Hearing Panel accepts the Settlement Agreement, they, or anyone on their behalf, will not make any public statements inconsistent with the Settlement Agreement. Nothing in this section or in this Settlement Agreement including the requirement not to make inconsistent statements is intended to restrict the Respondents or any other approved person from making full answer and defence to any other proceedings against them. 11. This Settlement Agreement and any admissions made herein are not binding on any other party. 12. Staff and the Respondents jointly recommend that the Hearing Panel accept the Settlement Agreement. 13. If the Hearing Panel rejects this Settlement Agreement: III. (i) The provisions of By-law 20.10 to 20.24, inclusive, shall apply, provided that no member of the Hearing Panel rejecting this Settlement Agreement shall participate in any hearing conducted by a Hearing Panel with respect to the same matters which are the subject of the Settlement Agreement; and (ii) This Settlement Agreement and the negotiations relating thereto shall be confidential and without prejudice and may not be used as evidence or referred to in any hearing. Statement of Facts Acknowledgment 14. Staff and the Respondents agree with the facts set out in this Section III and acknowledge that the terms of the settlement contained in this Settlement Agreement are based upon those specific facts. Factual Background Background 15. The contraventions herein occurred during the period from July 1998 – June 2001 (the Relevant Period). 16. Canaccord is a Member of the Association, with its head office located on Granville Street in Vancouver, British Columbia. 17. Brink, Hudson & Lefever Ltd. (Brink) was a Member of the Association with its head office located at #1200 – 595 Burrard Street in Vancouver, British Columbia. In or about November 1998 Canaccord took over Brink’s business (the Takeover) and Brink’s head office continued to operate 6 as a Canaccord branch office (the Burrard Branch) with no change of management or supervisory personnel from when the Burrard Branch was Brink. The Supervisors 18. MacDonald, first registered in 1983, was the President and Chief Executive Officer of Brink, who, after the Takeover, continued to work at the Burrard Branch as the Co-Branch Manager, primarily responsible for administrative functions. He has not been in an approved position since he left Canaccord on March 31, 2005. 19. Dipasquale, first registered in 1982, was the Executive Vice-President of Brink. After the Takeover he continued to work at the Burrard Branch as Co-Branch Manager and Executive Vice-President, primarily responsible for sales functions. As of the date of this Settlement Agreement, he is registered as a Branch Manager at Canaccord. 20. Dipasquale and MacDonald joined Brink in late September and early October, 1997, respectively. 21. Martin Stead (Stead), first registered in 1991, was the Compliance Officer at Brink who, after the Takeover, continued to work at the Burrard Branch as a Compliance Officer. In January 2000, Stead became a Vice-President of Compliance and continued to work at the Burrard Branch. 22. Ann Olson (Olson), not registered until after the Relevant Period, was the Manager of Client Accounts at Canaccord during the Relevant Period. 23. Keith Titterton (Titterton), first registered in 1983, was the Vice-President of Compliance at Canaccord who worked at Canaccord’s head office on Granville Street. Pryde 24. John Frederick Pryde (Pryde) was a Registered Representative (RR) who was first registered in 1987. He joined Brink in October 1995 after having served as a Branch Manager at BZW Canada Limited. During his time at Brink, Pryde was consistently one of the top three RRs in terms of gross commissions. His client base which consisted almost exclusively of family, friends and referrals placed a high degree of trust in him. 25. Prior to the Relevant Period, Pryde had no disciplinary history. 26. Pryde continued to work at the Burrard Branch after the Takeover until May 2001 when his employment was suspended by Canaccord and ultimately terminated in June 2001. 27. In or about July 1997, Pryde consulted a physician complaining about stress and anxiety. He was prescribed medication to treat these complaints. Pryde’s Small Cap Stocks 28. Throughout the early stages of his career and prior to MacDonald and Dipasquale joining Brink in the fall of 1997, Pryde had made a number of recommendations for his clients to invest in smaller capitalization (Small Cap) companies. By the summer of 1998, Pryde was becoming more focused on certain Small Cap companies as the primary investment vehicle for many of his clients and Pryde became determined to hold significant positions in a limited number of Small Cap companies, namely: Voxcom Inc. (Voxcom); Dexton Technologies Corp. (Dexton); Illusion Systems Inc. (Illusion); ESI Environmental Sensors Inc. (ESI); Polymer Solutions Inc. (Polymer); and CST Coldswitch Technologies (Coldswitch) (collectively Pryde’s Small Cap Stocks). 7 29. For the months of March, April, May and June 1998, Pryde’s commissions were more than double his commissions for the same months in 1997. His gross monthly commissions in the spring and summer of 1998 were as follows: 30. During this period, Pryde was the top producing RR at Brink. March 1998 $81,740 April 1998 $93,297 May 1998 $94,902 June 1998 $107,477 Breakdown/First Admitted to Hospital 31. On or about July 30, 1998 during a business discussion, Pryde had a significant breakdown in MacDonald’s office in the presence of MacDonald. Pryde became delusional and was shouting at MacDonald. He asked MacDonald “Are you the devil?” Pryde subsequently left the Brink Office and went home. Macdonald brought the incident to the attention of Dipasquale. 32. That same day Pryde was admitted to hospital where he remained in the Inpatient Unit until he was discharged on or about September 1, 1998. 33. While in hospital, Pryde was diagnosed with Bipolar Disorder, also known as Manic Depressive Illness. The condition is characterized by periods of emotional “highs” (manic phase) and “lows” (depressive phase). 34. While Pryde was in the hospital throughout August 1998 and thereafter, Pryde’s wife (Esther) had telephone conversations with Dipasquale, and advised him that Pryde suffered from a chemical imbalance. 35. MacDonald and Dipasquale deny they were aware Pryde was in hospital for the entire month of August, but acknowledge they were aware he was away from the office being treated for a chemical imbalance and failed to make sufficient inquiry to determine the extent of his condition. Trading From Hospital 36. While he was in hospital, Pryde communicated with his trader C. Bataggliola (Bataggliola) but did not tell Bataggliola where he was. 37. Although Pryde’s trading decreased from the previous month by more than 50%, for the month that Pryde was in the hospital there were at least 502 trades under Pryde’s broker code which generated gross commissions of at least $26,597. Only 93 of these trades were marked unsolicited. This trading occurred when MacDonald and Dipasquale knew or ought to have known that Pryde was out of the office and being treated for a mental health related issue. MacDonald and Dipasquale therefore knew, or ought to have known, that Pryde was not in a position to be recommending trades to clients. All trading in client accounts in the month of August 1998 should therefore have been scrutinized by them to ensure the trades were in the best interests of the clients. 38. Neither MacDonald or Dipasquale made any inquiries of Pryde, his trader or any of his clients to ensure that the trading conducted while he was in the hospital was authorized and in the best interests of his clients. 8 No increased supervision after Pryde’s breakdown 39. 40. 41. When Pryde returned to work, MacDonald and Dipasquale failed to take any appropriate measures to effectively supervise Pryde despite the fact that they ought to have known, that Pryde, one of their top producing RRs: 39.1 had just returned from a month in hospital where he was being treated for mental health related illness; 39.2 had increasingly been trading in Pryde’s Small Cap Stocks; and 39.3 had conducted a significant volume of trading while he was in hospital being treated for mental health related illness. In such circumstances, a reasonable supervisor would have taken action to ensure that Pryde’s trading was being conducted in the best interests of his clients. In particular, MacDonald and Dipasquale should have taken some or all of the following action: 40.1 made some further inquiry regarding Pryde’s condition and how that condition might affect Pryde’s clients or the investing public generally. 40.2 in the circumstances pay closer attention to Pryde’s trading in client accounts and the risk factors; 40.3 made more frequent inquiries of Pryde and asked for more detailed explanations and documented those inquiries and explanations in greater detail in the form of memoranda; and 40.4 not tolerate any unusual trading patterns, settlement deficiencies or other irregularities in any of Pryde’s client accounts. MacDonald and Dipasquale took none of the basic steps outlined in paragraph 40. The failure on the part of MacDonald and Dipasquale to take any action to effectively supervise Pryde exposed Pryde’s clients to significant risk and was contrary to the public interest. After the Takeover 42. After the Takeover was completed in November 1998, Pryde continued to work at the Burrard Branch and continued to be supervised by MacDonald and Dipasquale. MacDonald and Dipasquale became the Co-Branch Managers. Stead, who was the Compliance Officer at Brink, continued as a Compliance Officer working at the Burrard Branch. 43. After the Takeover, there was a failure to effectively integrate the Burrard Branch with the Canaccord Head Office Compliance regime. Head Office did not do daily or monthly supervision of the Burrard Branch. Effectively, all aspects of supervision remained solely the purview of MacDonald and Dipasquale and Stead, essentially unchanged from the time the Burrard Branch was Brink. Indiscriminate Purchasing/Re-aging Debits/Cross Trades 44. Pryde appeared to perform as an RR without incident throughout 1999, but by 2000, he was using his own discretion when purchasing Small Cap Stocks in client accounts. He routinely made transactions in client accounts without authorization from the clients and without regard to whether the transaction was in the best interests of the client or whether there were any funds available in the 9 client account to pay for the purchases. As a result, a significant number of debits began accumulating in client accounts for trades that were not authorized in the first place. 45. Few, if any of Pryde’s clients complained to Pryde about the unauthorized purchases because they implicitly trusted Pryde to act in their best interests. Some of Pryde’s clients did not have sufficient investment knowledge to understand the transactions in their accounts or to understand the resulting debit balances which the transactions created. 46. The number of debits accumulating in client accounts should have been noticed by MacDonald and Dipasquale because of the amount of debits and further, because it was uncharacteristic of Pryde to have outstanding debits in client accounts. 47. By January 2000, Pryde had accumulated over $1.5 million outstanding debits in his client’s accounts. 48. In some cases, Pryde attempted to reduce outstanding debit balances in client accounts by selling other securities without authorization from the client. 49. This resulted in the accounts of many Pryde’s clients being over-concentrated in high risk securities in general and the Pryde Small Cap Stocks in particular. 50. In other cases, the debits simply remained outstanding. 51. The debits were consistently outstanding. Most were also consistently outstanding for under 10 days and consistently recurring which should have been notice to MacDonald and Dipasquale that Pryde was re-aging the outstanding debit balances. 52. Pryde often re-aged the debit positions by selling the same security or another one of Pryde’s Small Cap Stocks. If there was no immediate market for the security Pryde was trying to sell to clear off the debt, Pryde made a market by entering an unauthorized buy order for another client. The buying client often had no available cash either. Pryde therefore entered an unauthorized sell order for one of the Pryde Small Cap Stocks. This pattern of cross-trading simply re-aged the outstanding debits. 53. In an attempt to ensure the client received back enough money from the sale to cover the debit created by the purchase, Pryde made unauthorized purchases in the accounts of other clients at prices which were fixed by Pryde to match the ask of the selling client. Most or all of these transactions were made by Pryde without authorization from the clients involved. Pryde Admitted to Hospital in 2000 54. By February 25, 2000, Pryde’s debits had reached $3,489,565.96. 55. Pryde was admitted to hospital a second time on February 23, 2000. 56. After spending 9 days in hospital, Pryde was released on March 2, 2000. Pryde again returned to work without any change in the manner, quality or effectiveness of supervision. Supervisors were aware of client complaints and allegations of false price support 57. On or about May 8, 2000, MacDonald, Dipasquale and Stead became aware of a complaint by SD, one of Pryde’s clients. In a written complaint letter SD alleged that on or about February 24, 2000, he was told “in no uncertain terms” that he could not sell his Dexton shares because Pryde “was trying to get the price back up.” 10 58. In the course of investigating SD’s complaint, MacDonald, Dipasquale and Stead were advised by Pryde’s trader, Battaglia that she did not tell SD that Pryde was “trying to get the price back up” but she did advise that SD and Pryde spoke on the telephone on February 24, 2000, at a time when Pryde was in hospital. 59. At or around the same time, MacDonald, Dipasquale and Stead knew, or ought to have known, that the practice of crossing the Pryde Small Cap Stocks between Pryde’s clients had become problematic. 60. MacDonald, Dipasquale and Stead took no action to inquire or investigate the possibility that Pryde was in any way attempting to “get the price back up” on Dexton or any of the other Pryde Small Cap Stocks at any time, including on or about February 24, 2000, when they knew there was such an allegation. Failure to Effectively Supervise Enables Pryde to Continue Erratic Trading 61. From at least January 2000 until he was suspended by Canaccord on or about May 25, 2001 and eventually dismissed, there were numerous indicators which would have caused a reasonably diligent supervisor to make inquiries of Pryde and/or his clients to ensure that Pryde’s handling of client business was ethical and not detrimental to the interests of the securities industry and/or his clients. 62. Throughout this period Pryde’s client account statements, which were subject to mandatory monthly reviews because the monthly commissions in the account were over $1,000, showed transactions and trading patterns which would have caused a reasonably diligent supervisor to question whether Pryde’s clients’ accounts were subject to: 63. 62.1 over concentration in the Pryde Small Cap Stocks; 62.2 continual re-aging and running debit balances in cash accounts; and 62.3 unauthorized or discretionary trading. The daily reviews for this same period showed transactions and trading patterns which would have caused a reasonably diligent supervisor to question whether Pryde’s clients’ accounts were subject to: 63.1 over concentration in the Pryde Small Cap Stocks; 63.2 continual re-aging and running debit balances in cash accounts; and 63.3 unauthorized or discretionary trading. 64. The daily reviews also showed transactions and trading patterns which would have caused a reasonably diligent supervisor to question whether Pryde was re-aging debits for the Pryde Small Cap Stocks by arranging for some of his clients to purchase one of the Pryde Small Cap Stocks from some of his other clients in situations in which Pryde appeared to be making conflicting recommendations to his clients. 65. The aged debit reports for this period showed that a large number of Pryde’s clients’ accounts were continuously in significant debit positions but that the debits rarely extended past 10 days, factors which would have caused a reasonably diligent supervisor to consider whether Pryde was re-aging debits in client accounts. 11 66. All of the information which would have caused a reasonably diligent supervisor to make and document inquiries of Pryde or his clients and to receive satisfactory assurances that the trading in the client accounts was ethical and in the best interests of the client were more compelling in this particular situation because of the complaint of SD and because of Pryde’s mental health issues which MacDonald and Dipasquale knew or ought to have known about. 67. Despite the indicators set out in paragraphs 61-65, MacDonald, Dipasquale and Stead failed to take effective steps to supervise Pryde and failed to make effective inquiries to ensure that the trading in his clients’ accounts was in the best interests of his clients. Cash Accounts Converted to Margin 68. On or about January 13, 2001, a number of Pryde’s clients’ cash accounts were converted to margin accounts, notwithstanding that the holdings in these accounts, primarily the Pryde Small Cap Stocks, were not margin eligible. 69. The conversion from cash account to margin account was done without consulting with the client as to whether they wished to open a margin account. Instead the accounts were converted based on the pro forma client authorization contained in the clients’ NCAFs which allowed the firm to convert an account to a margin account. The conversion to margin accounts was effected without consideration for the individual needs of the particular client. 70. Olson only considered credit issues before deciding whether to authorize the conversion from cash to margin account. She did not contact any person in Canaccord’s head office compliance department, including Titterton, to ask whether he felt it was appropriate to make a universal switch from cash to margin for accounts that had a lengthy history of outstanding debits. She gave no consideration to whether a margin account was in the best interests of the client at all. 71. When she authorized the opening of the margin accounts, Olson knew, or ought to have known, the purpose of opening the margin accounts was to reduce the outstanding debit balances but did not consider whether the client was aware that the margin account was being opened or the reason for opening the margin account. 72. Pryde’s clients were not notified by Canaccord in writing or otherwise after their accounts were converted from cash to margin en masse. They were instead left to learn of the conversion on their own when they received their next account statement. 73. Some of Pryde’s clients did not know what a margin account was. Special Margin Rate Applied to Voxcom 74. Because none of the Pryde Small Cap Stocks were margin eligible under Canaccord firm rules and because Pryde’s client accounts held predominately these stocks only, the switch from cash to margin did not resolve the outstanding debits. 75. Following a discussion with MacDonald, Olson also authorized a special exception to Canaccord’s margin rules to make Voxcom margin eligible. 76. At the time Voxcom was trading at a level which made it margin eligible pursuant to TSX rules but not margin eligible pursuant to Canaccord’s more restrictive requirements. 77. The primary purpose for the conversion of accounts from cash to margin and the special margin eligibility for Voxcom was to eliminate the outstanding debit balances which Pryde had improperly accumulated in client accounts. Olson on behalf of Canaccord authorized the conversion from cash 12 account to margin account without considering whether the opening of such an account was in the best interests of the client. 78. The full effect of these actions was to essentially mask the problems Pryde had created in his clients’ accounts. Supervisors Intervene 79. Commencing on or about February 15, 2001, MacDonald and Dipasquale began working with Pryde directly to effect trades which would clear up the debits in his clients’ accounts. 80. From approximately February 15, 2001 to March 31, 2001, MacDonald spent time with Pryde everyday to eliminate the debit positions. They did not phone clients together. Instead, MacDonald relied on Pryde to call clients and to have trade tickets filled out and ready for execution which would liquidate other securities in the accounts of clients with outstanding debit balances. 81. Although the primary purpose of the trading was to eliminate debit positions, MacDonald did not question why there were so many outstanding debit balances and he did not ensure that clients delivered sufficient funds to settle the outstanding debit balances which resulted from the trades in their account. 82. Although Pryde specifically reported to MacDonald about the calls he had made to clients, MacDonald knew or ought to have known that the outstanding debit problem was not simply a matter of clients who did not deliver funds to settle trades in time. Notwithstanding this point, MacDonald did not make any reasonable inquiries of Pryde to ask him to ensure that the trades were in the best interests of the client. 83. Instead, MacDonald unintentionally exacerbated the problem by allowing Pryde to continue to purchase the Pryde Small Cap Stocks by trading among his clients. 84. It should have been further obvious to MacDonald that the manner of trading was such that it was likely that the trades which created the debt in the first place and the subsequent trades which attempted to eliminate the debt were unauthorized. Internal Supervision 85. On or about March 31, 2001, Pryde was placed on internal supervision at the Burrard Branch after a written complaint from Pryde’s client M was delivered to Dipasquale. MacDonald was on vacation when this occurred. 86. Because the supervisors at the Burrard Branch did not know or adhere to Canaccord policy to report all decisions to place an RR on internal supervision, Head Office was never notified that Pryde was placed on internal supervision. Dipasquale and Stead did not know of any requirement to notify Head Office when an RR was placed on internal supervision. MacDonald knew that it was the responsibility of himself, Stead or Dipasquale to notify head office that Pryde was placed on internal supervision but he did not do it himself nor did he check to see whether Dipasquale or Stead had notified Head Office. 87. As part of the internal supervision at the Burrard Branch, after March 31, 2002, one of MacDonald, Dipasquale or Stead was required to initial every trade ticket. 13 Failure of Canaccord’s Supervisory Structure Failure to Integrate Credit and Compliance 88. The formal divide between Canaccord’s compliance and credit departments contributed to the failure to properly supervise Pryde. Olson approved the conversion of cash accounts to margin accounts, on a credit basis only. She did not consider contacting any person in Canaccord’s Head Office compliance department, including Titterton, to ask whether it was appropriate to make a universal switch from cash to margin for a large number of accounts all at once. She did not consider whether a margin account was in the best interests of the client at all. 89. Similarly, when dealing with debit balances, any issues which came to Olson’s attention were dealt with only from a credit perspective. There was no combined analysis into the client accounts that were accumulating and running these debit balances to determine why the debit balances existed and what implications these had for the client. 90. Head Office Compliance only became involved in debit issues if a problem was referred from the credit department. At no point did Olson consult Head Office Compliance about this matter. 91. Canaccord’s failure to integrate a reporting structure between credit and compliance resulted in Canaccord’s Head Office Compliance department having no knowledge of the huge problem of outstanding debits in Pryde’s client accounts. Failure to Integrate Head Office Supervision with the Burrard Branch 92. The failure to effectively integrate the Burrard Branch into Canaccord’s Head Office supervisory structure contributed to Canaccord’s failure to supervise Pryde. Head Office did not do daily or monthly reviews. Head Office did not oversee the Burrard Branch in any meaningful way to ensure that effective supervision of the activity at the Burrard Branch was achieved. 93. Supervision at the Burrard Branch was not only ineffective but also disorderly. Supervisors did not have a clear understanding of their responsibilities or reporting procedures. 94. Dipasquale was responsible for conducting daily reviews and monthly reviews at the Burrard Branch. Stead was also responsible for doing monthly reviews but did not do daily reviews because he did not believe it was his responsibility. MacDonald and Dipasquale both believed that Stead was also conducting daily reviews but never asked him for a report on his daily reviews. If they had asked him at any time during the Relevant Period to report to them on his daily reviews they would have been aware that he was not doing them. 95. The Canaccord supervisory structure enabled this unsatisfactory level of supervision which existed at the Branch level to go undetected at the Head Office. This structural failure is part of the overall failure by Canaccord and its managers to supervise Pryde’s activities. Pryde Dismissed from Canaccord 96. In May 2001, during a Canaccord sponsored trip to Italy, Pryde informed Canaccord’s Chairman and Chief Executive Officer that he had problems with debit balances in client accounts. 97. On or about May 25, 2001, after returning from Italy, Pryde was suspended by Canaccord. 98. Pryde’s employment was terminated by Cancaccord on or about June 26, 2001. 14 99. A number of Pryde’s clients complained to Canaccord about losses in their accounts which resulted from Pryde’s pattern of trading. Canaccord has paid a total of approximately $12 million to compensate almost all of the approximately 160 clients who complained. 100. In September 2005, Pryde entered into a Settlement Agreement with the Association which permanently prohibited him from acting in any registered capacity with any Member of the Association. Pryde was also ordered to pay $20,000 toward the Association’s investigation and prosecution costs. 101. In the Settlement Agreement, Pryde admitted that he did not resign as an RR despite the fact that he posed a significant threat of loss to his clients, Canaccord, the capital markets, and the public interest. Mitigating Factors 102. Staff and the Respondents acknowledge and agree that the following factors mitigate the circumstances of this case: a) After suspending Pryde, Canaccord conducted a complete review of all of Pryde’s accounts and contacted Pryde’s clients to inquire about the trading in their accounts. Canaccord initiated contact with some clients who had not complained to Canaccord. There were also a number of Pryde’s clients who complained to Canaccord about losses in their accounts which resulted from Pryde’s pattern of trading. In total, Canaccord has paid approximately $12 million to compensate most of the approximately 160 clients who complained; b) Brink was one of three Member firms experiencing financial or operational difficulties that Canaccord took over at or about the end of 1998 and early 1999. Canaccord made a strategic decision to focus its compliance and supervisory resources on the other two firms because it was generally agreed that those two firms were a higher risk from a compliance and supervision perspective. Canaccord therefore decided to integrate its financial supervisory and compliance staff, with this office, after the other newly acquired firms; c) On March 30, 2001 MacDonald started a six-week vacation which was to be his transition into retirement. When MacDonald returned from vacation, Pryde’s activities were being investigated. Instead of fully retiring, MacDonald remained in full time employment with Canaccord for an additional two years with the exclusive task of assisting Canaccord’s internal investigation and helping to settle client complaints. Now 73 years old and fully retired, MacDonald has not been registered in any capacity since 2005; d) Dipasquale has continued to act as a Branch Manager at Canaccord for the past five years, during which time the Association has had no cause to investigate any supervisory deficiencies by him; e) Neither MacDonald, first registered in 1983, nor DiPasquale, first registered in 1982, have any prior disciplinary history. V. Contraventions 103. The Respondents admit that: a) Between July 1998 and June 2001, while registered in supervisory positions at Brink, and subsequently Canaccord, MacDonald and Dipasquale, each individually and together collectively failed to effectively supervise the activities of Pryde and failed to ensure that effective supervision of Pryde was achieved, contrary to Association By-Law 29.1, Association Regulation 1300.2 and Association Policy 2. 15 b) VI. Between November 1998 and June 2001, Canaccord failed to have proper systems, procedures and personnel in place to ensure that effective supervision of the activities of its Burrard Branch was achieved, and failed to properly supervise the activities of Pryde and failed to ensure that effective or adequate supervision of Pryde was achieved, all of which is contrary to Association By-Law 29.1, Association Regulation 1300.2 and Association Policy 2. Terms of Settlement 104. The Respondents agree to the following terms of settlement: a) The Respondents will pay a total fine of $750,000, attributable as follows: • $500,000 to Canaccord; • $125,000 to MacDonald; • $100,000 to Dipasquale; and • $25,000 to the Association’s investigation and prosecution costs. b) MacDonald undertakes to never apply for registration in any capacity, with any Member firm. c) DiPasquale is suspended from acting as a Branch Manager for a period of six months and must successfully re-complete the Branch Manager’s Course before re-registering as a Branch Manager. He is permanently prohibited from acting in any higher supervisory position, with any Member firm. 105. Unless otherwise stated, any monetary penalties and costs imposed upon the Respondents are payable immediately upon the latter of the Effective Date or November 30, 2006. 106. Unless otherwise stated, any, prohibitions or restrictions, or other terms of the Settlement Agreement shall commence on the Effective Date. AGREED TO by the Respondents at the City of Vancouver in the Province of British Columbia, this ______ day of ________________, 2006. ____________________________ WITNESS _______________________________ CANACCORD CAPITAL CORPORATION ____________________________ _______________________________ Witness ____________________________ WITNESS Donald Grant Macdonald _______________________________ Peter Paul DiPasquale AGREED TO by Staff at the City of Vancouver in the Province of British Columbia, this day of November , 2006. 16 ____________________________ _______________________________ Witness Paul Smith Enforcement Counsel on behalf of Staff of the Investment Dealers Association of Canada ____________________________ ________________________________ Witness Barbara Lohmann Enforcement Counsel on behalf of Staff of the Investment Dealers Association of Canada ACCEPTED this ______ day of ____________________, 2006, by the following Hearing Panel: Per: ___________________________ Panel Chair Per: ___________________________ Panel Member Per: ___________________________ Panel Member