Download View Spring 2016 Newsletter

Spring Newsletter
Spring 2016
Upcoming Events:
MONTH OF MAY
PREFERRED PATIENT QUESTIONNAIRE
• Hearing Aid Clean & Checks
–– Fine Tuning
–– Annual Hearing Test
In order to better serve you, we would like your input. Please rate the
Findlay Hearing Center with 10 being the highest score and 1 being the
lowest score. Return this survey and receive a 4pk of batteries.
1. How was your initial phone call to our office? Were all of your questions or concerns
answered?
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
Parking:
Cleanliness:
2
3
4
5
6
7
8
9
10
2
3
4
5
6
7
8
9
10
Hours of operation:
1
2
3
4
5
6
7
8
9
10
8
9
10
Helpfulness of the people who assisted you at your visit:
1
2
3
4
5
6
7
4. How is our communication? Did you get the advice or help you were seeking?
1
2
3
4
5
6
7
8
9
10
5. Your visit with our provider. Did they take the time to answer all of your questions?
1
2
3
4
5
6
7
8
9
10
Amount of time the provider spent with you and the quality of your treatment?
1
2
3
4
5
6
7
8
9
10
6
7
8
9
10
Did they explain things to your understanding?
1
2
3
4
5
How were the instructions she gave you regarding your treatment plan and overall care
from provider?
1
2
3
4
5
6
7
8
9
10
4
5
6
7
8
9
10
4
5
6
7
8
9
10
6. Media...
Have you found us on Facebook?
1
2
3
Navigation through our website:
1
2
• Hearing Aid Giveaway!
3
MARK YOUR CALENDARS AS THESE
SERVICES ARE ONLY AVAILABLE IN MAY
DID YOU
KNOW:
15% of “BabyBoomers” have a
hearing loss
A NOTE FROM MANDY:
3. Staff…
Courtesy of the person who took your call:
1
*All digital hearing aids, your update is ready
(Look inside for more information)
2. In regards to our facility...
Signage:
1
• Hearing Aid Software Update*
Let me start off by saying, thank you all for being
so patient with me while trying to learn all of
your names and faces. Some I still struggle with,
but I’m getting there. I have learned so many
things while working here in the last year and
a half and have loved meeting and getting to
know each and every one of you. I’m hoping by
the end of the year to have my license, so if any
of you want to be my guinea pig don’t be afraid
to call the office. My life outside of work has
still been keeping me busy with my two little
ones, Dominic and Bristol. Dominic has started
Kindergarten and is now playing sports, and
Bristol, well, she is still wild as ever trying to
keep up with her big brother. There are lots of
new and exciting things this year at the Findlay
Hearing Center with the three of us here and
always finding new ways to better serve all
of you! We are here Monday –
Thursday from 9-4. Please
don’t hesitate to call the
office with any questions,
concerns, or issue you might
have or you can email me at
[email protected].
As always, you can always
stop in for any supplies you
need.
– Mandy
Mandy’s Graduation
at Starkey Hearing
Technologies in Minnesota
DID
YOU KNOW:
Like us on facebook!
Tinnitus (ringing in
the ears) affects 50
million people in the
United States
A NOTE FROM JODI:
Wow! What an amazing year the Findlay Hearing Center has had.
Earlier In the spring of 2015 we hosted a very successful open house
event. We welcomed a little over 230 people whom enjoyed great
food, drinks and some wonderful music by one of my good friends.
I remember riding home that night with tears of pure joy streaming
down my face. So thank you from the bottom of my heart all who
attended and helped make this launch party a huge success!
September we welcomed Dana to the team. She is a huge help
at the office. She is currently enrolled and targeted to have her
hearing aid license by the end of the year. She is also getting
ready to finish up her PPA training in March of this year!
Mandy completed her yearlong PPA training in October. I was so
proud of her accomplishment I nearly teared up at her ceremony.
She is now working on her hearing aid license and projected to
finish by year end. I am so proud of our team and all their hard
work over the last year, I hope you make the time to get to know
them and tell them “Good Job!” if you get the chance.
In late October we found ourselves at the Findlay- Hancock
County Chamber of Commerce small business award luncheon.
Our office was nominated for AT&T Emerging Business of the Year.
Again WOW! Sitting in the room with so many amazing business
people was an honor itself.
The Findlay Hearing Center
family on a visit to Starkey
Hearing Technologies
We will post helpful hints for your
hearing health and special promotions!
2016 started with my going to the Hearing Expo in Vegas. The
event, was again, a WOW! The hearing technology exhibited at
the Expo has taken an amazing turn. I was able to see the new
technology platform being released early this spring called, “The
Muse,” which is a wireless product to help the patient who might
have a unique hearing loss in just one ear. To explain a little more;
if the hearing loss in the poorer ear is profound in nature and
makes the ear “unaidable” (meaning that a hearing aid cannot
help that particular ear), The Muse system is recommended
when the wearer has normal to severe hearing in his / her better
ear. Another glimpse into the future was the use of artificial
intelligence for hearing loss. I know that is a lot to understand and
I will be more than happy to talk about it with you at the office.
As for my family, they have been extremely supportive in our new
journey this past last year. Terry, my husband and farmer, has
been working on his cover crop business. It has been very exciting
to watch his test plots change the soil in the fields. As for our kids;
our oldest daughter Maddie, took goats to fair this past summer
and plans to take a few more this year. Skylar, our youngest is
still extremely active in sports which keeps me busy running most
nights. Winnie and LuLu, our new puppies, well, let’s just say they
are puppies and continue to test my patience every day.
On a final note, please take the time to fill out the survey. I need
feedback to continue on our mission to serve you better. I want
to know the “good, bad, and ugly” as they say and I promise
to take the time to make changes where needed. I
sincerely look forward to seeing you all in 2016 and as
always the greatest compliment you can give us is
the referral of your friends and loved ones.
Sincerely,
930 PLAZA STREET • FINDLAY, OHIO 45840
(419) 422-5242
www.FindlayHearing.com
Jodi
Share this newsletter
and let us help someone
that you care about!
JODI TURNWALD
BC-HIS, ACA
Spring Newsletter
Spring 2016
FINDLAY HEARING CENTER
BETTER HEARING GIVEAWAY:
Rules and Regulations:
DID
YOU KNOW:
On average people wait
7 years before seeking
help with their
hearing loss
ENTRY REQUIREMENTS
• No purchase necessary for entry: One entry per person.
• An additional entry will be given to those who purchase hearing aids (from the
Findlay Hearing Center) since January 1, 2016 qualifies for a second entry.
• Current hearing evaluation as of January 1st, 2016. Hearing exam must be
completed by the Findlay Hearing Center.
• Appointment is needed to have hearing evaluation completed
• MUST HAVE HEARING LOSS IN ORDER TO QUALIFY FOR ENTRY FORM.
WINNER
• If candidate wins giveaway and purchased hearing aids (from Findlay Hearing
Center) since January 1, 2016, a full refund in the amount the candidate spent
on hearing aids will be given by the Findlay Hearing Center.
Mandy’s Favorite
Seasoned Pretzels
• The hearing aids that are being given away are meant for the candidate that
wins and may not be given to a different candidate of the winners choosing.
Hearing Aids are non-transferable.
• 1 Regular sized bag of your favorite pretzels
• Final entry date is April 29th, 2016.
• 1 tsp. of cayenne pepper
• Final drawing will be held at the Findlay Hearing Center on May 2nd, 2016.
• 1 tsp. of lemon pepper
• The giveaway package includes: New Nano Technology, 2 year warranty, 2
year loss and damage, 1 year battery supply, and hearing health care kit that
includes, dryer, hear clear, and miracell sample.
• 1 ½ tsp. of garlic powder
ASK ABOUT AN EXTENDED WARRANTY:
BAKING INSTRUCTIONS
Extending the warranty on your hearing instruments is a smart
investment. Considering the cost of a non-warranty repair could
be over $300. The extended warranty is 1 year of in house
clean and checks, inspections, repairs, and loss and damage
claims with the cost of the deductible. With non-warranty hearing
instruments a clean and check appointment is $5.00 per hearing aid,
If a non-warranty hearing instrument is lost or broken beyond repair you would
have to purchase a new hearing aid. So don’t break the wallet when something
happens, call today to get your warranty extension at the exceptional value of
$195 per hearing instrument.
1.Put pretzels in a 1 gallon zip-lock bag. Mix
all ingredients together and pour over the
pretzels in the bag (It’s best if you can leave
it mixed together overnight, but a couple of
hours will work too).
FEATURED PRODUCT: BATTERY TESTER
The battery tester is digital and is powered by the battery itself. It
offers a convenient battery holder to hold and extra battery and also
has a convenient keychain holder. It’s easy to carry with its small size
and can even fit in your pocket. This product is extremely affordable!
Stop in the office to check it out.
INGREDIENTS:
• 1 pkg. of Hidden Valley Ranch dry mix
• ¾ cup of Canola oil
2.Spread pretzels out on a large baking sheet
3.Bake at 200° for 40 minutes
4.Let pretzels cool and store in a bag or
container to keep fresh
DID
YOU KNOW:
More than a third of
all hearing loss is
attributed to
noise
Try our new Muse™ hearing aids, the next
generation of wireless hearing technology.
NEW Muse wireless hearing
aids are designed to:
Made for life.
>H
elp you better understand conversations
and hear comfortably in any noisy
environment
Word Find
D
N
O
I
T
A
T
I
L
I
B
A
H
E
R
Y
Z
E
A
R
M
O
L
D
S
M
N
Q
N
U
N
C
M
H
N
J
O
D
I
M
I
O
S
S
Z
BATTERIES
EARMOLDS
HEARING
JODI
NOISE
SPRING
O
Y
R
Y
M
P
Q
F
H
Q
R
I
D
S
R
I
G
N
I
R
A
E
H
N
B
A
T
O
G
Q
T
K
Z
N
D
N
N
O
R
Y
C
A
M
U
O
C
J
G
D
A
N
A
D
H
I
E
S
G
L
E
E
I
M
P
R
O
V
E
Y
N
L
R
R
P
K
T
W
I
R
E
L
E
S
S
V
L
E
M
R
B
CONVERSATION
EARPLUGS
IMPROVE
MANDY
PROTECTION
WAX
O
S
A
T
X
B
R
G
M
I
U
V
N
A
F
R
B
A
T
T
E
R
I
E
S
L
N
O
E
A
P
A
G
N
I
R
P
S
R
I
S
O
I
O
M
A
D
Y
X
T
K
Z
V
I
B
W
C
S
U
I
U
A
V
J
A
D
W
U
R
L
W
O
E
U
L
V
L
D
G
Q
W
O
D
M
E
U
O
O
M
Y
DANA
FAMILY
INVISIBLE
MIRACELL
REHABILITATION
WIRELESS
930 PLAZA STREET • FINDLAY, OHIO 45840
(419) 422-5242
www.FindlayHearing.com
© 2016 Starkey. All Rights Reserved. 2/16 42993-16
>M
ake speech more audible
by keeping loud sounds
comfortable and boosting
soft sounds
DID YOU
KNOW:
1 out of 10
Americans have a
hearing loss
> Stream TV, music and more
to your hearing aids
A Note From Dana
Hi, I am Dana. I started at the Findlay Hearing Center in
September of 2015. I love meeting all the new people and
getting to know everyone. If we haven’t formally met yet let
me tell you a little bit about myself. I am currently studying to
be a licensed hearing aid specialist and am hoping to achive
this goal by year end so that I will better serve all of you. If
you are just stopping in at the Findlay Hearing Center to pick
up supplies please say HI so that way I can introduce myself
and learn more about you. My hope is that our relationship
will continue to grow and develop. I reside in Leipsic with
my husband Greg. We have been married for 4 years and
have 3 boys who definitely keep us on our toes. My oldest is
Joee who is 11, Maxwell is 3, and Thatcher just turned 2. Max
and Thatch don’t like to sleep which is why I am completely
addicted to coffee! During my free time I love to camp with
my family, cook, and shop (my husband isn’t a
big fan of this hobby though). I look forward to
meeting everyone in the years to come and
being able to help you in any way possible.
—Dana