Download Statement of Purpose - Eccleston Medical Centre

Statement of Purpose
Eccleston Medical Centre
Address: Christchurch Hall Grounds, Chapel Lane, Eccleston, St Helens, WA10 5DA
Tel 01744 454454
Fax 01744 454622
Website: www.ecclestonmedicalcentre.co.uk
The practice is based in the Eccleston Ward of St Helens. The main catchment area is WA10. It serves
the population of mainly Eccleston and Windle, which is well over 11,000 patients at present.
At present count we have 2736 patients.
We are presently based in a Portacabin which we have been housed in since January 2006.
We have a dedicated car park with disabled parking and ramp facilities for or disabled patients.
Staff:
We are a 4 partner practice:
Dr Susan Hyde MBChB MRCGP, Dr Stephen Cox TMB ChB DGM MRCGP, Dr Michael Van Dessel BM
BCh BAO BSc FRCGP and Dr Claire Clarke MBChB MSc MRCGP MRCPCH
In total we provide 12 GP sessions per week.
Practice Manager: Mrs Julie Chow
Office Manager: Dawn Ireson
Nurses:
Alison Lomax, Practice Nurse
Chantell Langley, Practice Nurse and Nurse Prescriber
Reception Staff:
Lorna Llewellyn
Angela Jerram
Catherine Hatton
Ann Appleton
Aims and Objectives:
To provide the best possible medical care focussing on evidence based medicine and current best
practice in line with national guidelines.
To provide a high level of care and personalised care that meets the needs of our particular
population.
To provide patient care with the utmost of compassion and concern and uphold the values of
traditional family practice.
To provide a comfortable and approachable for our patients so that they feel that they are in and
environment that will promote their wellbeing and to involve them in decision making about their
treatments and encourage them to participate fully.
To ensure that all members of the team have the right skills and training to carry out their duties
competently. To encourage, maintain and ensure constant upkeep and refresh training.
To create an environment for care, growth, education and learning amongst our staff.
To propagate a culture of healthy lifestyle and disease prevention in our population.
To have an environment that feels amicable and approachable to all age groups.
To upkeep the standard of good medical practice by all of our staff.
To encourage feedback from the patient via surveys, and via the active patient participation group
and suggestion box.
To provide online access and services including prescriptions, applications to join the practice and
leave feedback
The registered activities and service types have been agreed by Eccleston Medical Centres partners
and registered manager and are in accordance with CQC guidance. Services are described under
registered activity and Service Type.
Services
All routine general medical services, NHS relevant prescriptions and medications.
Specifically
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Immunisations, e.g. childhood immunisations
Foreign travel advice and immunisation.
Private Medicals – Our GP’s are able to carry out medical reports and reviews.
Taxi/HGV/Insurance.
Smoking Cessation - Any patient who is a smoker and ready to stop smoking will be seen by
one of our practice nurses. Offered treatment/ referral or both.
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Respiratory Clinic – As part of chronic disease management we run Asthma and COPD review
clinics. The practice has facilities for and spirometry / lung function testing.
Diabetic Clinic – We provide a diabetes appointment each week to provide ongoing care for
our diabetic patients and run by trained nurses and supervised by GP’s.
Family Planning Services – Our family planning service is run by our Drs and the nurses who
are able to provide all contraceptive advice.
Flu vaccination - At the Centre we offer 'at risk' groups the flu vaccine at a certain time each
year to protect you against the flu virus.
Phlebotomy – The Practice offer weekly clinics for blood tests. But we also endeavour to
provide our elderly and debilitated bloods during other days. The weekly service is for all
patients in St Helens.
Midwifery - The community midwives hold their own clinics at the practice once a week for
our patients. They supervise antenatal/ immediate postnatal care, undertake deliveries in
hospital and at home where appropriate.
Minor surgery - We offer a number of minor operations/surgeries. The minor operations are
performed by Dr Rakesh Chopra who is a trained surgeon. Every patient gets a full written
consent.
Cryotherapy -can be carried out by most of our doctors.
Joint injections.
Ear syringing Eccleston medical Centre has facilities for ear syringing.
Well person checks – These can be carried out with any practice nurse.
ECG monitoring - We have an functioning ECG machine in the practice And we have a link
with a Manchester service wherein we get an electronic, reported with 10 minutes
Cervical screening - Our nurses are qualified to carry out cervical screening and tests in the
form of cervical smears.
Child development clinics; these are run by Dr Chopra, but are now also being provided
other GP’s now.
Heath visitor - They also provide child development clinics doing their end of the
assessments.
Dementia screening – this is provided by a software on a dedicated iPad provided specifically
for this purpose.
Wound dressings – Our practice nurses provide basic wound care
24 Hr BP Monitoring – We have a 24 hr ambulatory BP monitor and software
In House Clinics
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Podiatry – we have in house podiatry for our patients and for patients across St Helen
ENT - the surgery has a dedicated ENT suite where twice weekly ENT outpatients clinics are
carried out for patients from St Helens
Mutual Respect
We endeavour to treat all our patients with dignity, respect and honesty. Every one of our small
close knit team at the Centre is committed to deliver an excellent service. We encourage patients to
highlight any discrepancies and to offer the same commitment in return.
Holistic Care
We treat people. This means that we are equally interested in the physical, psychological and social
aspects of their individual care. We aim to treat a person, not just an illness or a medical disorder
Continuity of Care
Building and maintaining a strong relationship between doctors, health professionals, and patients is
essential to the way we work. This is especially so in the management of ongoing problems or longterm illness. For all these years we have been mainly a one main doctor practice. Due to this there
has been a very high continuity of care.
Learning and Training
We are committed to the ongoing training of our doctors and nurses all of whom are closely
supervised. We believe in “life-long learning” and all the health professionals here and
administrative staff, undergo an annual appraisal where the goals of the individual, teams and
practice are discussed and agreement reached on the way forward. Regular reviews act as a way of
reinforcing effective performance, highlight areas for improvement and recognise developing
strengths.