Download Communication Process

Communication Process
Communication
…..is a process by which
information is exchanged
between individuals through a
common system of symbols,
signs, or behavior
The Communication
Model
The Communication Model
• Sender – the one who transmits
and encodes the message
The Communication Model
• Message – the Information that is
exchanged between
communicators
• Conveys meaning and feeling
The Communication Model
• Receiver – the person who
intercepts the message and then
decodes or interprets it.
The Communication Model
• Feedback – response to the
message, can be verbal or
nonverbal
The Communication Model
• Encoding – putting the message
into words, pictures or gestures
The Communication Model
• Decoding – interpreting the
sender’s message
The Communication Model
• Channel – the method, or
medium, used to communicate
information
The Communication Model
• Interference/Noise – anything that
disrupts communication
There are 3 types of interference or
noise.
• Physical
• Psychological
• Semantic
The Communication Model
• Interference/Noise can be
Internal or External
• Interference can happen at any
point in the communication
process.
The Communication Model
• Context – environment where communication
takes place
• Occasion
• People
• Task
• Place (+/‐)
• Time
• Relationship between communicators
Climate (tone)
Barriers in the Communication
Process
A barrier is any obstacle that
blocks effective communication
Barriers in the Communication Process
• There are 5 barriers that affect all of our
communications.
• Attitudinal
• Cultural
• Social
• Educational
• Environmental
• Barriers, just like interference/noise, can be
internal or external.
Characteristics of a Competent
Communicator
• Ethical
• Integrity
• Honesty
• Aware of biases
• Responsible
On time, organized, listens, present for the other
• Accessible
Available, approachable, receptive, accepting of questions
Types of
Communication
Types of Communication
Intrapersonal Communication
Communication within yourself used to
think about things, reason, and decide
meaning
Includes self‐esteem
All communication begins at this level
Types of Communication
Interpersonal Communication
Communication between two people
that allows you to engage in
relationships
After intrapersonal communication,
you use this type of communication
most often each day
Types of Communication
Small Group Communication
Formal or informal communication
between three or more people
Types of Communication
Public Communication
One person communicating to many
Includes a teacher lecturing to a class,
a politician giving a campaign speech,
a minister presenting a sermon
Types of Communication
Mass Communication
Distribution of messages to a large number
of people by means of modern
technologies
Examples of mass media include:
*Radio
*Television
*Film
*Magazines
*Newspapers
*Internet