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Capital Budgeting in Projects Types of Project Feasibility • Economic feasibility – cost benefit analysis. The bottom line in many projects • Operational feasibility – Does it fit within the culture of the organization? Will it be accepted by end-users? • Schedule feasibility – potential time frame and completion date schedules can be met and that meeting these dates will be sufficient for dealing with the needs of the organization • Technical feasibility - what is practical and reasonable. It addresses three major issues: • (1) Is the proposed technology or solution practical? • (2) Do we currently possess the necessary technology? • (3) Do we possess the necessary technical expertise? Estimates of IT Investment • IT investment difficult to cost • Information technology capital investment, defined as hardware, software, and communications equipment, grew from 32 percent to over 52 percent of all invested capital between 1980 and 2015. • Tendency to underestimate costs by 30%-50% • If cost estimate doubtful, estimate of benefits will be doubtful Opportunity Cost: the cost of being able to invest money in other projects, including the possibility of investing in the stock market or other financial instruments 3 Examples of Tangible Costs for IT Projects Development (Direct) Operational (Indirect) Project team salaries Operational team salaries Consultant fees Software upgrades & licensing fees Development team training User training Hardware purchase Hardware repairs or upgrades Office space and equipment Communication charges Data conversion costs General and administrative Direct project costs can be clearly chargeable to a specific work package. These costs represent real cash outflows as the project progresses; therefore they are usually separated from overhead costs. They include labor, materials and equipment costs. Project overhead costs 4 Examples of Intangible Costs for IT Projects Intangible costs are difficult to estimate and even more difficult to quantify: o Cost of losing competitive edge o Losing reputation for good service o Losing reputation for being the leader in the field o Customer dissatisfaction resulting in declining company image o Ineffective decision making due to inaccessible or untimely information 5 Fixed vs. Variable Costs • Fixed costs occur at regular intervals but at relatively fixed rates, for example: • lease payments, • software license payments, • prorated salaries of personnel. • Variable costs occur in proportion to some usage factor, for example: • computer usage, • supplies, • overhead costs Estimating Costs: An Example Assume the following: • The case subject is a proposed computer system upgrade • Business objectives: • • • • Increase transaction capacity Decrease system response time Improve the quality of information available to the users The resource (IT administrative labor) is dedicated 100% to meeting processing needs, maintaining system performance, and ensuring that users have access to information 7 Estimating Costs: An Example Three questions that must be asked: • What resources does this cost item use? • IT staff labor and overhead • What drives the resource? • Number of users • Transaction volume • What else must we know in order to assign value? • Current costs for IT administrative labor • Expected changes in labor • Expected changes in number of users and transaction volume 8 Estimating Costs: An Example • What is the estimate for next year? • We make the following assumptions: • • • • Current years’ costs are $290,100 (salaries and overhead). Year 1 salaries will average 3% higher than this year. The user base will remain constant through year 1. Transaction volume will increase by 10% in year 1 under the proposal 9 Estimating Costs: An Example Proposal scenario: Year 1 = Current Cost * Salary Growth rate * Transaction growth rate = $290,100 * 1.03 * 1.10 = $328,683 Business as usual scenario: Scenario: Entered into cash flow statement as with parentheses ($----) Year 1 = Current Cost * Salary Growth rate * Transaction growth rate = $290,100 * 1.03 * 1.00 = $298,803 Incremental cash flow: Year 1 = Proposal cash flow - Business as usual cash flow growth rate = ($328,683) – ($298,803) = ($29,880) 10 Case Should Include Critical Success Factors • Case may predict net cash flow of $20 M if marketing program implemented • Assumes many things must happen • Some of these assumptions can be managed or controlled • These are the critical success factors • Staff may need new training, partnerships agreements may need to be in place etc. • Case must describe who needs to do what, by when, in order for the predicted results to occur 11 Case Should Identify and Measure Risk • Example: a case predicts net cash flow of $20 M if marketing program implemented • Depends on assumptions that cannot be managed or controlled. • Will overall results be close to predicted value? • Sensitivity and risk analysis produce information about uncertainties. • Sensitivity analysis - which assumptions are most important in controlling overall results? • If predicted results depend heavily on market size then readers should be warned to pay close attention to this factor during project life • Risk analysis – the likeliness of other outcomes besides the most likely result • If management says any investment must return results at least 100% greater than program costs, then use risk analysis to estimate probability that returns will be that high 12 Sensitivity Analysis • What happens to predicted results if the assumptions change? • Which assumptions have a strong influence on the results? • The easy approach: hold all assumptions constant except one, change that assumption to its lowest reasonable value, see what happens to the predicted results. 13 Sensitivity Analysis (cont’d) In the real world assumptions are often correlated. As a result many business cases require a more rigorous, statistically oriented sensitivity analysis which uses correlation coefficients. Inexpensive software is available to do this with a dynamic model. 14 Risk Analysis • Asks the question – How likely are other results? • What are the chances that we realize only 50% of what is predicted? • Relies on understanding the individual assumptions and how each contribute to overall results 15 Monte Carlo Simulation • Works with a dynamic financial model • Cash flow depends on underlying assumptions • Using sensitivity analysis, identify the most important assumptions. • The ones that have the most control over results • Describe the range of possible values for the assumption (a probability density function for each input assumption) • The Monte Carlo software “runs the future” (tries out combinations of assumptions thousands of times) • The Monte Carlo output is a probability curve based upon these thousands of tries • We can then make statements such as: • “We have an 80% chance of realizing a net gain of at least $1 M, • We have a 50% chance of gaining $5 M • We have a 30% chance of gaining at least $8 M” 16 Using Tree Plan 17 Cost Terms • Total Cost of Ownership (TCO): The total cost of acquiring, installing, maintaining, changing, and getting rid of something across an extended period of time • TCO is a life cycle estimate • TCO supports decision making when it is likely that all options come with the same benefits and the only differences are on the cost side. • TCO analysis shows what an acquisition implies for future spending or budgetary planning • Five year TCO for computing equipment can be 3 – 10 times the original purchase price • The Gartner Group reports that nearly 80% of total IT costs occur after purchase and nearly half of these costs are outside the IT budget 18 Cost Terms (cont’d) • Cost Item: A spending category for something the company spends money on, including assets, goods, services, and resources of all kinds • Examples: Staff salaries, security service fees, the purchase of computer hardware or software • Cost items are line items in budgets and spending plans • Most business cases have many cost items and just a few benefit items • Typically 80% or more of business case development goes into finding cost items, identifying cost impacts, and measuring and valuing them 19 Total Cost of Ownership Cost Components Hardware acquisition Purchase price of hardware including computers, terminals, storage and printers Software acquisition Purchase or license of software for each user Installation Cost to install hardware and software Training Cost to train IT staff and end-users Support Cost to provide ongoing technical support; help desks, documentation etc Infrastructure Cost to acquire, maintain and support related infrastructure such as networks and specialized equipment (including storage and backup units) Downtime Lost productivity if hardware or software failures cause the system to unavailable for processing user tasks Space and energy Real estate and utility costs for hosing and providing power for the technology The Cost Model • The cost model identifies the cost items that belong in the business case • The cost impacts are summarized in cash flow statement. • We may compare costs from different scenarios and find that an item has a lower cost in one scenario than in another • First determine which costs go in the case • Later determine how they behave over the analysis period 21 The Cost Model Personnel costs comprise one of the highest sources of project expense. 22 Line Items for the IT Cost Model Use this model as a guide and for a“brainstorming” workshop with the project team The same cost model should be applied to all scenarios in the case 23 Validating Purchased Software and Vendors • Send prospective vendors a questionnaire asking specific questions about their packages • Use the software yourself and run it through a series of tests based on the criteria for selecting software • Review software documentation and technical marketing literature • Visit sites of companies similar to your company who are using the software One-time vs. Recurring Costs • One-time costs: A cost associated with project start-up and development or system start-up • Recurring costs: Application software maintenance, new software and hardware leases, and incremental communications are examples of recurring costs. • Operating costs tend to recur throughout the lifetime of the system Capital Budgeting in Projects 26 Formal Cost/Benefit Analysis Metrics Used to determine economic feasibility of a project and to compare and rank projects and alternative project solutions Each Financial metric measures something different about the cash flow stream: • • • • • Net Cash Flow Payback Analysis Return on Investment (ROI) Net Present Value Analysis Internal Rate of Return 27 Net Cash Flow • Measures the total flow result in non-discounted dollars. • It is simply the difference between money coming in and money going out over a time period: • Net Cash Flow = Cash Inflows – Cash Outflows • This is the case’s bottom line. • “What does the proposed action mean to us in real money?” • When two or more proposal scenarios compete for support, the one with the higher net cash flow is considered the better decision (all other things being equal). • It is the starting point for subsequent analyses. • Cumulative cash flow • Net present value (discounted cash flow) • Return on investment • Payback period • Internal rate of return 28 Net Cash Flow (cont’d) Note: Use negative numbers for all outflows and positive numbers for all inflows. If the cumulative net cash flow is negative, the total outflows exceed the total inflows at the end of that period 29 Net Cash Flow Graphs Graphs provide easy to follow feedback on the effects of changing assumptions in a dynamic spreadsheet. 30 Payback Period • Determines the amount of time that passes before the accumulated benefits of a system equal the accumulated costs of developing and operating the system • Answers the question “How long does it take for the investment to pay for itself? • It is sometimes used as a way of comparing alternative investments with respect to risk: • Other things being equal, the investment with the shorter payback period is considered less risky 31 Payback Period Determines how long it takes for a project to reach a breakeven point Investment Payback Period Annual Cash Savings Lower numbers are better (faster payback) 03-32 Payback Period Example A project requires an initial investment of $200,000 and will generate cash savings of $75,000 each year for the next five years. What is the payback period? Year Cash Flow Cumulative 0 ($200,000) ($200,000) 1 $75,000 ($125,000) 2 $75,000 ($50,000) 3 $75,000 $25,000 25, 000 3 2.67 years 75, 000 03-33 Divide the cumulative amount by the cash flow amount in the third year and subtract from 3 to find out the moment the project breaks even. Two Payback Tables Year Costs Cumm. Costs Benefits Cumm. Benefits 0 60,000 60,000 3,000 - 1 17,000 77,000 28,000 31,000 2 18,500 95,500 31,000 62,000 3 19,200 114,700 34,000 96,000 4 21,000 135,700 36,000 132,000 5 22,000 157,700 39,000 171,000 6 23,300 181,000 42,000 213,000 Year Costs Cumm. Costs Benefits Project A Payback is approx. 4.2 years Cumm. Benefits 0 80,000 80,000 - - 1 40,000 120,000 6,000 6,000 2 25,000 145,000 26,000 32,000 3 22,000 167,000 54,000 86,000 4 24,000 191,000 70,000 156,000 5 26,500 217,500 82,000 238,000 6 30,000 247,500 92,000 330,000 Project B Payback is approx. 4.7 years 34 More About Payback • Criticized because it places emphasis on earlier costs and benefits, ignoring all benefits after the payback period • Rarely used to compare and rank projects because later benefits are ignored • Many companies establish a minimum payback period for prospective projects • Payback cannot be calculated if the positive cash inflows do not eventually outweigh the cash outflows. • That is why payback (like IRR) is of little use when used with a pure “costs only” business 35 Payback and Risk • Other things being equal, the investment with the shortest payback period is the better investment because it is less risky. • It is usually assumed that the longer the payback period, the more uncertain are the positive returns. • For this reason, payback period is often used as a measure of risk, or a risk-related criterion that must be met before funds are spent. • A company might decide to undertake no major investments or expenditures that have a payback period over 3 years. 36 Return on Investment (ROI) ROI is a percentage that measures profitability by relating the estimated total benefits (return) to the estimated total costs (investment) of a project Simple ROI = (total benefits – total investment costs) / total investment costs • ROI considers costs and benefits for a longer time span than payback analysis • Typically 5 to 7 years are used, thus using only the more certain future cost and benefit estimates • ROI has several meanings – be sure that everyone with the case has the same meaning in mind. • The most frequently used and simplest ROI metric is the one above 37 Other ROI Calculations • A more complex ROI calculation is: • The Accounting ROI, computed as: • (Benefits – cost – depreciation) Useful system life • When ROI is requested, ask specifically how it is to be calculated. • Understand clearly how both the “return” and the “investment” are derived and what time period is covered. 38 Return on Investment (cont’d) Using the payback tables in the previous slide, ROI has been calculated for 6 years of operation for each project. Project A: ROI = 17.7% total benefits – total costs ROI = total costs 213,000 – 181,000 = 17.7% 181,000 Project B: ROI = 33.3% total benefits – total costs ROI = total costs 330,000 – 247,500 = 33.3% 247,500 ROI can be used to rank projects or solutions for a single project Project B is the better project 39 More on ROI • Many organizations have a minimum ROI • This minimum is an estimate of the return the organization would receive from investing in external opportunities such as stocks and treasury bills • Criticism of ROI: • ROI is an average rate of return for the total period, annual rates can vary considerably Two projects with the same ROI may not be the same if the benefits in one occur much earlier than the other Thus, ROI ignores the timing of costs and benefits • ROI (like payback analysis) ignores the time value of money 40 Present Value Analysis • A dollar today is worth more than a dollar one year from now • You could invest the dollar and receive discount on it, and thus have more a year from now. • Invested at 8% discount, a dollar today is worth $1.08 a year from now • Conversely, $1 a year from now is worth less than 93 cents today, because the 93 cents could be invested at 8% and grow to $1 in a year. Thus , money one year from now is worth less than the same amount today • Known as the time value of money and forms the basis of present value analysis • Future money is expected to be worth less for two reasons: 1) the impact of inflation, and 2) the inability to invest the money. 41 More on Present Value Analysis • Criticisms applied to payback analysis and ROI analysis are answered by PV analysis • PV analysis considers all the costs and benefits, not just the earlier values • The timing of costs and benefits is taken into account by the PV factors: the factors are larger for the early years, therefore giving more weight to earlier costs and benefits • The earlier estimates, about which there is more certainty, weigh more heavily than do the later, less certain estimates • PV analysis is based on the time value of money 42 Present Value continued • What future money is worth today is called its Present Value, and what it will be worth when it finally arrives in the future is called, not surprisingly its Future Value. • Just how much present value should be discounted from future value is determined by two things: • the amount of time between now and the future payment, • and an discount rate. (For rough estimates, think of the discount rate as the return rate we would expect if we had the money now and invested it). • For a future payment coming in one year: • Present Value = (Future Value) / (1.0 + discount Rate) The discount rate for a business is the opportunity cost of being able to invest money in other projects, including the possibility of investing in the stock market or other financial instruments. 43 Present Value continued • What is the present value of $100 we will not have for a full year? If we use an annual discount rate of10%, • Present Value = ($100)/(1.0 +0.10) = $90.91 • What is the present value if the payment were not coming for 3 years? • For multiple periods, the present value calculation becomes: • Present Value = (Future Value) / (1.0 + discount rate)n • The exponent “n” is simply the number of periods, or years, in this case 3. • The present value of $100 to be received in 3 years, using a 10% discount rate is thus: • Present Value = $100 / (1.0 +0.10)3 = $100 / (1.1) 3 = $75.13 • “Periods” for these calculations can actually be years, months, or any other time. • Be sure that the discount rate represents discount for that period. • When calculating DCF on a monthly basis, for instance, use the annual discount rate divided by 12). 44 Net Present Value (NPV) Example • Consider two competing investments in computer equipment. • Each calls for an initial cash outlay of $100, and each returns a total of $200 over the next 5 years making a net gain of $100. • But the timing of the returns is different, as shown in the table on the next slide. • Therefore the present value of each year’s return is different. • The sum of each investment’s present values is called the Discounted Cash flow, or DCF. • Using a 10% discount rate again, we find: 45 NPV Example As the payment gets further into the future, its present value drops. As you can see, increasing the discount rate would further reduce the present value. Only where discount rates were assumed to be 0 (an economy with no investment possibility and no inflation) would present value always equal future value. Timing Case A Net Cash Flow Case A Present Value Case B Net Cash Flow Case B Present Value Now -$100 -$100 -$100 -$100 Year 1 +$60 +$54.54 +$20 +$18.18 Year 2 +$60 +$49.59 +$20 +$16.52 Year 3 +$40 +$30.05 +$40 +$30.05 Year 4 +$20 +$13.70 +$60 +$41.10 Year 5 +$20 +$12.42 +$60 +$37.27 Total +$100 NPV = $60.30 +$100 NPV = $43.12 •Comparing the two investments, you can see that the early large returns in Case A lead to a better total net present value (NPV) than the later large returns in Case B. •Note especially the Total line for each present value column in the table. •This total is the net present value (NPV) of each “cash flow stream.” •When choosing alternative investments or actions, other things being equal, the one with the higher NPV is the better investment. 46 Internal Rate of Return (IRR) • Often used in capital budgeting, it's the discount rate that makes net present value of all cash flow equal zero • Essentially, this is the return that a company would earn if it invested funds, rather than spending that money • Some companies use IRR as a “hurdle rate” – proposals must project an IRR above the hurdle to receive funding • IRR can be very misleading if there is no large initial cash outflow • It is not a good metric for making “lease vs. buy” decisions – the relatively small initial expenditure for the “lease” option leads to a huge IRR compared to the “buy” option • The IRR cash flow stream must have positive inflows somewhere in order for it to have meaning 47 IRR To grasp IRR quickly lets look at the graph below. For the Case A cash flow, the prevailing discount rate would have to rise all the way to 38% to make this investment worthless. The Case B investment would become worthless if discount rates rose to 22%. •We have used nine different discount rates, including 0 and 0.10, on through 0.80. •As the discount rate used for calculating Net Present Value of the cash flow stream increases, the resulting NPV decreases. •For Case A, an discount rate of 38% produces NPV or DCF = 0, whereas Case B hits 0 with an discount rate of 22%. •Case A therefore has an IRR of 38%, Case B an IRR of 22%. •Which is the better Investment? Other things being equal, the one with the higher IRR. •Would an investment with an IRR of, say 75% be a better investment? YES. •Another way to think of IRR is this: IRR tells you just how high discount rates would have to go in order to “wipe out” the value of the investment. 48