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Investor Presentation December, 2004 1 Where we have come from … “Australia’s Leading Agribusiness” 2003 Landmark acquisition 2001 Listed on ASX 1999 Privatised - Wheat Industry Fund converted to B class shares 2003 AWB acquired Landmark from WES 2001 WES acquired IAMA, merged it with Wesfarmers Dalgety to form Wesfarmers Landmark 1993 WES acquired Dalgety Farmers, merged it with Wesfarmers Rural to form Wesfarmers Landmark 1985 Wesfarmers Rural expands to eastern states 1984 The Cooperative listed on ASX as Wesfarmers Limited (WES) 1950 The Cooperative diversified with a rural focus 1914 Westralian Farmers Cooperative established 1840 Frederick Dalgety began servicing farmers in western Victoria; the well known Dalgety business eventually covered all States - A class shares issued to wheat growers - Government guarantee of AWB borrowings removed 1998 Corporatised 1989 Domestic market deregulated and Wheat Industry Fund established 1939 Australian Wheat Board established as a statutory authority 1915 Australian Wheat Board created during World War I 2 What we have achieved … Market capitalisation: $1.6 billion A class shareholders: 26,161 Shares on issue: 342 million B class shareholders: 64,383 Institutional investors: 25.89% Growers / retail shareholders: 73.20% Shareholder’s equity: Index inclusion: $1 billion S&P/ASX 100 Employee shareholders: (75% IWF) 0.91% 5.50 AWB S&P/ASX 200 5.00 4.50 4.00 3.50 3.00 2.50 Aug-01 Nov-01 Feb-02 May-02 Aug-02 Nov-02 Feb-03 May-03 Aug-03 Nov-03 Feb-04 May-04 Aug-04 Nov-04 3 What we have achieved … • 90th largest company in Australia with market capitalisation of $1.6 billion, and revenues of $9 billion (incl Pool revenue) shareholder funds of $1 billion • Consistently out performed the S&P / ASX 200 since listing • Top quartile TSR (total shareholder return) last three years • Weathered the worst drought in 100 years • Success in Iraq – 1.5m tonnes renegotiated • AWB constructed 21 grain centres with a total capacity of over 3m tonnes • Positioned to tap into growing Asian markets • Integration of Landmark 95% complete • EBIT enhancements for 2003/04 of $13 million exceeded target of $5-10 million • Strategic focus on customer management, introduction of CMS system • Progressive business expansion 4 What we are today … 100,000 customers Grain Merch Fertiliser Livestock Wool Real Estate Finance & Insurance $800m sales $2.0b loan book $300m on deposit $120m premium 2.0m cattle $5-$6b revenue $1.2b sales 1.2m tonnes 11m sheep 500k bales 2,700 employees 431 outlets 5 What we are today … • Markets approx. 18 mmt wheat internationally representing 16% of total world wheat trade • Largest supplier of farm inputs and rural merchandise • Handles approx. 20% of national wool clip • Handles approx. 20% national livestock trading Australia’s leading agribusiness • Annual turnover in excess of $4.0b • Finance Loan book in excess of $2.5b • Over 2,700 staff in Australia and overseas • US/ Euro commercial paper issued this financial year totals USD3.8b • FX spot transactions (ytd Sep 03) totals USD20b 6 Group structure AWB Limited Commercial operations Pooling operations Pool Management Services Finance & Risk Management Grain Acquisition & Trading Supply Chain & Other Investments Grain Technology Landmark 7 Financial objectives Return on equity - Achieve 15% return on equity for the AWB Group in the medium term Solid EPS growth - Landmark acquisition to be more than 35% EPS accretive (pre-goodwill, post synergies, post one-off costs) by 2005-06 Stable dividend payment - Expect to maintain dividend payment at current levels for 2004-05 Improve quality of earnings - Reduce exposure to crop by achieving more than 20% of PBT not related to Australian wheat by 2004-05 8 Targets will be achieved by implementing three dominant business strategies Leading position in Australian rural services People and Capability Australia’s leading global grain trading business AWB’s overarching goal is to implement an Integrated Business Model... Leading rural financial services and insurance provider 9 Three growth areas Leading position in Australian rural services Leading rural financial services and insurance provider Australia’s leading global grain trading business • Fertiliser and merchandise are the main areas targeted for growth • Cross selling • Leverage buying power in the network • Improve merchandise and supply chain effectiveness • Increase product base – build on AWB’s natural advantage to provide a wider range of products, better interest rates, and streamline credit processes • Specific areas targeted for growth include lending, deposits, wealth management and general insurance • Continue to focus on mandate to maximise grower returns • Expand the suite of commodities, origins and risks managed • Strengthen the differentiated position for Australian wheat 10 The way ahead … “To be both the primary producer’s and end-use consumers’ business partner of choice” • Strengthen core business, in particular preserve and enhance the value of the Single Desk system • Grow and diversify to improve the quality of the earnings base and reduce wheat harvest volatility • Acquisition expected to achieve target 15% ROE by FY2005 • EPS accretive in FY 2004 and by more than 35% in FY2006 • % of PBT not related to Australian wheat: >20% in 2004/05 • Landmark will diversify AWB’s earnings base and reduce volatility of AWB’s earnings • AWB Group will achieve 15% ROE in the medium term 11 APPENDICES 1. 2004 Full Year Results Slide 13 2. Rural services Slide 38 3. Network operations Slide 51 4. Wheat prices, futures & global supply Slide 62 5. Financial services Slide 71 6. Trading Slide 79 12 APPENDIX 1: 2004 Full Year Results 13 AWB has delivered a strong result • Exceeded profit guidance (2003-04 forecast) • Strong revenue growth • Significant progress on the integration of Landmark • Strong balance sheet • Quality credit ratings • Positive outlook for next year 14 Result highlights • Net profit after tax (pre goodwill and amortisation) of $134.7 million, up 191% (exceeded forecast of $110 - $120 million pre goodwill and amortisation). Net profit after tax of $96.9 million, up 121%, post goodwill and amortisation • Total operating revenue of $5.3 billion, up 142% • Landmark integration targets exceeded, with $13 million achieved in revenue, cost synergies, and finance growth • Earnings per share (pre goodwill and amortisation) of 40.1 cents, up 139%. Earnings per share of 28.8 cents, up 81.1%, post goodwill and amortisation • Final dividend of 11 cents per share, fully franked, amounting to 25 cents per share for 2003-04 • Significant contribution from Grain Acquisition and Trading, particularly Chartering • AWB Harvest Finance loan book peaked at $1.6 billion in February 2004 • Landmark loan book balance of $1.1 billion at 30 September 2004 (record high) • Gross Pool Value currently estimated at $4.8 billion for the 2003-04 Pool ($1.3 billion in 2002-03) • Australian wheat production rebounded to 25.2 million tonnes (9.7 million tonnes in 2002-03) 15 Statement of financial performance For the 12 months ended $million Revenue from ordinary activities For the 12 months ended 30-Sep-04 % 30-Sep-03 Change 5,344.6 2,211.9 142% (4,612.1) (1,889.2) (144%) (113.9) (70.5) (62%) (83.3) (29.9) (179%) (397.3) (165.5) (140%) Share of profits of associates 9.1 2.1 333% Operating profit before tax 147.1 58.9 150% Net profit after tax & OEI1 96.9* 43.9 121% Cost of sales Borrowing costs Depreciation & Amortisation Other expenses 1OEI = Outside Equity Interests * Post goodwill and amortisation 16 Change in debt position For the 12 months ended $million Profit from ordinary activities before tax Depreciation & amortisation 30-Sep-04 147.1 83.3 Write down in value of investment 2.8 Tax refund received 8.7 Finance options for growers (net) (368.3) Purchase of property, plant and equipment* (19.7) Purchase of controlled entities & investments (32.3) Increase in cash & short term deposits Dividends paid Proceeds from issue & ordinary shares Changes in working capital Change in debt – (increase) / decrease (473.3) (54.6) 75.7 (208.6) (839.2) * Net of proceeds 17 Capital expenditure For the 12 months ended $million Grain Centres 30-Sep-04 For the 12 months ended % 30-Sep-03 Change 1.9 71.0 (97%) System Development & Other Plant & Equipment 13.6 17.8 (24%) Motor Vehicles 11.6 1.1 955% 8.5 3.2 166% Total 35.6 93.1 (62%) Depreciation 56.2 27.4 53% New building fit-out • 3 year building program for grain centres has been completed • Expenditure on system development and other PP&E is related to IT, upgrades, motor vehicles (Landmark) • New building costs relate to the relocation of Head Office in January 2004 (new building is leased) 18 Statement of financial position $million Assets Cash Receivables Intangibles Investments Inventories Property, plant & equipment Other financial assets Other Liabilities Payables Interest bearing liabilities Provisions Financial liabilities Other Net Assets As at 30-Sep-04 As at 30-Sep-03 48.2 1,725.8 515.0 21.4 181.0 319.6 873.5 50.7 3,735.2 54.8 1,012.6 533.6 12.9 185.4 350.4 276.0 68.7 2,494.4 533.9 356.6 1,902.1 53.7 141.1 58.2 2,689.0 1,062.9 52.4 66.8 23.7 1,562.4 1,046.2 932.0 19 A-IFRS Impacts • Employee share schemes, including performance rights, to be expensed • Goodwill to be subject to annual impairment testing rather than amortised • Asset impairment testing will allow for fair value or discounted cash flows as recoverable amount • Inventories held as a commodity trader will be able to be measured at fair value less costs to sell • Financial instruments will be subject to prescriptive classifications and hedge accounting requirements. May lead to more fair value recognition in P&L and Balance Sheet • Deferred tax liabilities and assets will incorporate the tax consequences of transactions recognised in the balance sheet 20 Business operations (PBT) % For the 12 months ended For the 12 months ended 30-Sep-04 30-Sep-03 Pool Management Services 27.5 18.9 46% Grain Acquisition & Trading 81.0 24.7 228% Supply Chain & Other Investments (9.9) (20.4) 51% Finance & Risk Management 30.0 36.1 (17%) Landmark Corporate Software Amortisation (Landmark) 72.6 (16.3) (10.8) 3.6 (1.6) 0 1,917% (919%) n/a Goodwill Amortisation (Landmark) (27.0) (2.4) (1,025%) Operating profit before tax 147.1 58.9 150% Net profit after tax & OEI1 96.9* 43.9* 121% $million Change Profit before tax 1OEI = Outside Equity Interests * Post goodwill and amortisation 21 Business operations - performance ($) 180 +$69m -$10.8m -$24.6m 160 140 +$10.5m 120 - $6.1m +$56.3m -$35.2m - $14.7m $96.9m 100 80 60 40 + $8.6m $43.9m 20 0 2002-03 NPAT * Pool Grain Management Services Acquisition & Trading Supply Chain Finance & Risk & Other Investments Management * Post goodwill and amortisation Corporate Landmark Software Goodwill Amortisation (Landmark) Amortisation (Landmark) Tax & OEI 2003-04 NPAT * Note: + / – change is PBT 22 Pool Management Services For the 12 months ended $million (PBT) 30-Sep-04 Pool Management Fee Agrifood and R&D Total Pool Management Services 30-Sep-03 32.7 (5.2) 27.5 23.3 (4.4) 18.9 For the 12 months ended 30-Sep-04 30-Sep-03 2002-03 Pool 2003-04 Pool Base Fee 4.6 57.2 Out performance 4.1 Administration costs 8.7 Total % Change 40% 20% 46% For the 12 months ended ($million) Total Pool Mgt Services For the 12 months ended 2001-02 Pool 2002-03 Pool Total 61.8 6.0 41.8 47.8 29.4 33.5 14.0 15.3 29.3 (62.6) (62.6) - (53.8) (53.8) 24.0 32.7 20.0 3.3 23.3 Agrifood and Research & Development (formerly Grain Technology) • Agrifood technology and R&D now reported under Pool Management Services (the Seeds business is now in Landmark) • AWB will continue to fund a significant R&D program for the long term benefit of the company – this is an important investment for the future 23 Grain Acquisition & Trading For the 12 months ended $million (PBT) Grain Acquisition & Trading 30-Sep-04 81.0 For the 12 months ended % 30-Sep-03 Change 24.7 228% Domestic Trading • Increased its PBT contribution by 104%, with 3.2 million tonnes of wheat traded and 953,000 tonnes of other grains traded domestically Chartering • Chartering division contributed $48 million PBT to the Trading division’s result, with freight volumes increasing by 83% compared to the previous year • Successfully employed a long physical trading strategy in a rising freight market • Chartering strategy was backed by robust risk position management, with limits monitored daily AWB Geneva • Significant improvement to PBT contribution with over 2.0 million tonnes traded, which is a 67% increase on the previous year’s tonnage • Significant contribution by Chartering 24 Supply Chain & Other Investments For the 12 months ended $million (PBT) Supply Chain & Other Investments 30-Sep-04 (9.9) For the 12 months ended % 30-Sep-03 Change (20.4) 51% GrainFlow • Record receivals of 1.8 million tonnes for AWB GrainFlow, up from 185,000 tonnes in 2002-03, mainly due to improved seasonal conditions Melbourne Port Terminal (JV with Australian Bulk Alliance) • Throughput of over 1.3 million tonnes, up 177% from the previous year Overseas Investments • Overseas investments performed well • AWB has determined to divest its interest in Vietnam Flour Mills • AWB will continue to explore other overseas investment opportunities 25 Finance & Risk Management million (PBT) Finance & Risk Management For the 12 months ended For the 12 months ended % 30-Sep-04 30-Sep-03 Change 36.1 (17%) 30.0 Financial Services • Market share has been maintained by offering a varied combination of products, and the interest rate spread has been maintained • Tonnage underwritten increased to 11.7 million tonnes as a result of improved seasonal conditions RiskAssist, Basis Pool and OTC (over-the-counter) operations • Decreased PBT contribution from the risk management businesses due to a decline in popularity of the Basis Pool product and a return to more normal market conditions (compared with 2002-03 and 2001-02) • Growth in RiskAssist sales to Australian and International customers Treasury • Treasury management contributed PBT of $6.5 million which was $4.0 million below the previous year due to a return to normal market conditions 26 Finance & Risk Management (continued) ($) 50 45 40 35 30 25 20 15 10 5 0 +$7.8m -$9.9m $36.1m 2002-03 PBT (Finance & Risk Mgt) -$4.0m Financial Services Risk Management Treasury $30.0m 2003-04 PBT (Finance & Risk Mgt) 27 Landmark For the 12 months ended $million (PBT) Landmark 30-Sep-04 72.6 For the 12 months ended % Change 30-Sep-03 44.3 64% Key statistics – note 2002-03 12 months are for comparative purposes only. Only one month of trading (Sep 2003) included in AWB Group’s 2002-03 result. Landmark was purchased by AWB on 29 August 2003. 1,619.9 1,464.6 11% Sales Revenue Gross Margin 313.6 276.4 13% • All activities (except Wool operations) have outperformed when compared with the previous year • Merchandise & Fertiliser sales increased by 10%, margins also improved • Livestock gross profit increased by 17% due to higher cattle prices and increased sheep volumes • Wool gross profit reduced by 8% due to lower wool prices • Real Estate sales value increased by 31% due to increased demand for prime rural property • Finance gross profit increased by 54% with the loan book balance of $1.1 billion (record high) and IBD’s increasing to $304 million • Insurance gross written premiums increased by 20% • AWB Seeds – gained over 60% of available wheat variety licences over the past 5 years, and captured 7 new licences during 2003-04 (chick pea and lupin varieties) 28 Landmark - gross profit growth across product lines Gross profit $million 2002-031 2003-04 Other Other Insurance Insurance Finance Finance Wool Fertiliser / Wool Merchandise Fertiliser/ Merchandise Real Estate Real Estate Livestock Livestock 1 Only one month incorporated in AWB Group’s results in 2002-03 29 Corporate For the 12 months ended For the 12 months ended % $million (PBT) 30-Sep-04 30-Sep-03 Change Corporate (16.3) (1.6) (919%) Corporate items includes corporate overheads, miscellaneous revenue items, and the net result from group funding Corporate items • Costs include governance, compliance, shareholder services and strategic development • Integration and restructuring costs associated with Landmark of $8.0 million Group funding interest • Group funding interest revenue of $4.8 million • Interest previously earned from surplus capital now reported under “Corporate” - significantly lower than the previous year due to funding requirements for the Landmark acquisition Miscellaneous Revenue items • $5.3 million profit on sale of Ceres House (Melbourne) and Grains House (Adelaide) • $7.4 million in Futuris dividends 30 Integration achievements and on going initiatives Integration achievements thus far • • • • • • • • Network consolidation and re-branding of all branches Back office consolidation - relocation of critical staff to Melbourne Recruitment of finance and insurance specialists Incentive program implemented for all staff AFS license and transfer of IBD arrangements with 85% retention rate Phase 1 procurement completed with improved terms and conditions negotiated Launch of Fastrak Finance At least 95% of the way through the integration stage, and 15% of the way through the growth stage Ongoing initiatives • Implementation of the Integrated Business Model due to take place over the next year • Financial Services will continue to focus on product development to improve overall offer to the customer • Grain Marketers and key branch staff will continue to focus on cross-sell opportunities • The final Procurement category - IT will be finalised by the middle of next year 31 The first year synergy result of $13m exceeded the target $5-10m EBIT uplift ($ million) Revenue, cost synergies and finance growth (EBIT) 40 FY forecast $30 - 40m 30 20 $13m (actual) FY forecast $20 - 25m 10 2003-04 2004-05 2005-06 0 1 32 With the integration of AWB & Landmark now achieved, the focus is on creating value and implementing the Integrated Business Model 33 Dividend Final dividend of 11 cents per share • Full dividend = 5.2% yield (as at 18/11/04) Dividend dates: • Ex dividend date – 29 November 2004 • Record date – 3 December 2004 • Payment date – 17 December Dividend Reinvestment Plan (changes) • DRP shares will be sourced by a combination of an on-market purchase of shares and new issue • Nil discount offered • Pricing period will be of 7 days trading immediately after the record date (3 December 2004), therefore from 6 December 2004 to 14 December, 2004 inclusive • DRP election form must be received by 3 December 2004 34 AWB remains focused on its financial objectives AWB will focus on achieving solid financial growth, stable dividend payments, efficient capital management, improved quality of earnings and 15%* return on equity in the medium term (subject to normal seasonal conditions) * Pre goodwill and amortisation Landmark integration • Focus on further integration and achieving earnings targets of $20-25 million EBIT in 2004-05, and $30-40 million in 2005-06 Finance & Insurance businesses • Continue with current strategy of leveraging strong relationships with AWB and Landmark customers to offer the full range of lending, deposit and insurance products Landmark - Livestock, wool and merchandise • Sheep flock forecast to grow 4.3% during 2004-05, though we do expect some lagging impact from the previous drought on overall volumes of livestock and wool • Cattle numbers are expected to reach 27.6 million head, and the sheep flock is forecast to reach 99.5 million head in 2004-05, (Source: MLA) • Australian wool volumes are forecast to increase to 470 million kilograms greasy in 2004-05 (Source: ABARE) • The market for merchandise and fertiliser is promising, and meat prices look set to remain strong 35 Global wheat market and opportunities Wheat production forecast • Estimated by AWB to be between 20 - 22 million tonnes in 2004-05 Global wheat market outlook – production, consumption and price • World ending stocks forecast to increase for the first time in five years with world wheat production expected to reach 616 million tonnes in 2004-05 as a result of good crops in both the major and non traditional exporting countries • World wheat consumption forecast to be 605 million tonnes, with human consumption demand increasing at a long term trend of 1% • Production and export supply from the Russia and the Ukraine are likely to increase • Production risk premium has been removed from the market and this has seen Kansas futures decline from in excess of US$4 bushel to US$3.40 bushel • APW National Pool return currently estimated to be $200 per tonne (weaker currency is supportive to price) Markets • AWB has a clear strategy to generate more value from the Australian wheat crop through an increasingly differentiated market position • AWB will focus on opportunities in various markets including China and Iraq 36 Earnings forecast for 2004-05 Based on current seasonal and market conditions: • AWB’s 2004-05 earnings forecast is expected to be comparable to the 2003-04 earnings • AWB will focus on achieving Return on Equity target of 15% (pre goodwill and amortisation) in the medium term. 37 APPENDIX 2: Rural Services 38 A period of change 2003 2004 Merger Dalgety & IAMA Growth phase Integration and growth • Achievement synergies • Nationalised structure • Capture cost and revenue synergy benefits • Maintain revenue in existing businesses • Merchandise sales recovery • Centralise head office function • Establish new brand identity • East Coast fertiliser expansion • Capture merchandise and logistics opportunities • Drive wool and livestock growth and productivity • Drive wool, livestock and merchandise growth and productivity • National finance and insurance expansion • Network optimisation 2001 & 2002 OBJECTIVE 2004-05: • Expansion of financial services and growth • Account management Integrated Business Model 39 Merchandise • Merger of Wesfarmers Dalgety and IAMA in 2001 resulted in Landmark becoming Australia’s largest rural merchandise distributor • Stores across Australia stock a range of animal health, cropping, fencing, fertiliser and farm hardware product • Merchandise products are distributed via 230 company owned branches, 47 franchises and 120 members and agents, and supported by over 200 agronomists Australia wide 40 Merchandise overview Competitive environment • Intense price competition • Commoditisation of products Key opportunities • Cotton prospects improved with increased water availability • Commoditisation of products – 75% of chemical products expected to be off -patent by 2005 – Generic • Channel proliferation leading to products are becoming a bigger part increased competition in distribution of the farmer’s decision making • Low demand for cotton inputs due to process lower production, irrigation cuts and biotechnology • Operational improvement opportunities • Livestock carrying numbers reduced following drought with expected • Meet all price points impact on Animal Health and management sales • Rationalisation of suppliers, particularly in the chemical sector … a generic strategy will be important 41 Fertiliser • Significant supplier of fertiliser distributing over 1 million tonnes per annum, as well as retailing liquid, trace element and specialist fertilisers • The major fertiliser products are globally traded commodities, resulting in: – Limited scope for differentiation between retail outlets; and – Importer traders ensuring world price movements rapidly flow through to domestic price (i.e. volatility) 42 Fertiliser overview Competitive environment • Limited product differentiation • Large number of agents and dealers competing locally Key opportunities • Increased market share through acquisition of independents • Cross sell bundled product offering • Requirement for logistics services in some markets • Ongoing rationalisation of industry players • Market volumes increasing • Nitrogen use increasing • Local prices driven by world prices … growing market share and volume is important 43 Livestock • One of Australia’s largest marketers of livestock • Operating in all States and Territories throughout Australia • Handles 20% of livestock trading in Australia • Core business is sale of livestock through saleyards - 70% sold via auction • Livestock trading is also a part of the business • Landmark supplies processors, supermarket processors, lot feeders and live export markets 44 Livestock overview Competitive environment Key opportunities • Pressure on core agency business from increased direct selling to processors • Increase business into grain fed markets • Major competitors involved in vertical integration • Strong meat and live export markets • Productivity improvements, saleyard rationalisation • Private agents cutting commission rates to gain share • Rationalisation of saleyards … prices are expected to remain strong 45 Wool • Handle approximately 25% of the National Wool Clip (500,000 bales) • Provide traditional broking / auction selling services as well as a comprehensive range of Risk Management products • 50% interest in Australian Wool Handlers ‘AWH’ (with Elders) – wool handling • Not involved in any downstream processing 46 Wool overview Competitive environment Key opportunities • Strong competition for a record low volume of wool (sheep numbers at 96 million in 2003-04) • Fall in wool production has created an opportunity for industry rationalisation and consolidation • Small, low cost regional brokers have increased market share • Good prospects for sheep meat will assist building flock numbers • Ongoing price discounting • Low levels of supply will provide support to wool prices • Rationalisation amongst brokers to occur • Move from wool to meat likely to continue … increased throughput is the key 47 Real Estate Landmark real estate has two main activities: - Rural property sales - Residential property sales 48 Real Estate overview Competitive environment • Metro and town real estate agents moving into small farm areas causing margin pressure Key opportunities • Low market share in residential real estate • Limited capital • Sophisticated players with marketing and sales representatives • Variable pay structure • Outlook is for steady growth … good platform to grow residential market share 49 Outlook • Opportunities exist to grow in most activities • Commodity prices expected to remain strong • Real Estate values expected to plateau 50 APPENDIX 3: Network Operations 51 Network structure and rural footprint Staff = 363 46 1 19 Staff = 293 Branches Franchises / Agents Members 35 47 29 Staff = 239 43 19 11 Staff = 350 37 14 28 Staff = 455 57 8 31 52 Network operations will focus on • Account Management • Network Optimisation • Integrated Business Model as well as……. – Training & Development – Profitability Improvements (financial services & merchandise / fertiliser) – Operational Excellence 53 Account management – cross sell opportunities The number of activities utilised by each customer of Landmark is low Penetration across other activities (%) Activity – Key Customers Fert Ins L/Stock Merch Wool Fert Ins L/Stock Merch Wool High cross sell growth opportunities 54 Account management – customer relationship management (at branch level) • Utilising data to segment Landmark & AWB’s customer base • Developing appropriate service level protocols & disciplines • Improving differentiation in service levels 55 Key strategies for account management 1. Institutionalise the customer knowledge historically maintained with individual employees. 2. Evolve the culture from an activity specialisation focus to a customer relationship focus, and build an account management philosophy. 3. Increase “share of wallet” from our existing customer bases. 56 Network optimisation “right store, right presence, right stock, right time, right price!” 431 outlets 218 branches 89 franchises & agents 114 members 57 Network optimisation (continued) Improve profitability, capture growth and improve return on capital Optimise current branch /franchise options Optimise network footprint • Branch categorisation • Identification and analysis of growth opportunities Optimise network format • Outlet design and standards 58 Identified opportunities within each geographic segment and branch catchment area Corporate Branch Market Share vs Market Size Average size Market Share Profit contribution by outlet is variable due to a number of factors Market Potential 59 Network configuration Channel partner’s inflation adjusted growth rate • Three distinct channels to market • Leveraged properly, provides a competitive advantage Branch Franchise Member Principal’s share of channel partner’s product category sales Size of circle indicates value of channel partner’s revenue 60 What will the network look like in 3 years? • Strategies in place to optimise our foot-print and maximise profit pool opportunities • High potential business managers matched to high potential locations • Optimal store configurations • Optimal catchment areas • Efficient channels to market 61 APPENDIX 4: Wheat prices, futures & global supply 62 World wheat production • World wheat production has increased 66 million tonnes to 617 million tonnes in 2004 • Significant production increases occurred in the – EU-25 106 mmt to 134 mmt – FSU 61 mmt to 85 mmt – India 65 mmt to 72 mmt – China 86 mmt to 90 mmt • US crop declined from 64 mmt to 59 mmt 63 World wheat production & consumption 590 540 490 World Production 99 /0 0 20 00 /0 1 20 01 /0 2 20 02 /0 3 20 03 /0 4 20 04 /0 5 98 /9 9 97 /9 8 96 /9 7 94 /9 5 95 /9 6 93 /9 4 92 /9 3 440 91 /9 2 Tonnes (million) 640 World Consumption Source: USDA 2004 64 World wheat trade – 5% major exporters 115 100 95 110 90 85 75 95 % 80 100 70 65 90 60 85 55 World Trade * 04 /0 5 * 20 20 03 /0 4 /0 3 20 02 /0 2 20 01 /0 1 20 00 /0 0 19 99 /9 9 19 98 /9 8 19 97 /9 7 19 96 /9 6 95 19 94 19 93 /9 5 50 /9 4 80 19 Million Tonnes 105 5 Major Exporter * 2003/04 & 2004/05 – estimated Source: USDA 65 World stocks • A larger world production was required as world stocks remain historically low – From 202 mmt in 2002-03 to 167 million tonnes in 2003-04 to 131 million tonnes in 2004-05 and 142 million tonnes 2005 • Other major world crops are showing the same trend – Corn from 148 million tonnes in 2002-03 to 108 million tonnes in 2004-05 – Rice from 139 million tonnes in 2002-03 to 68 million tonnes in 2004-05 • This prevents a huge production swing into one crop • Human consumption demand increasing at long term trend of 1% • Feed demand will increase 7 million tonnes due to larger feed wheat availability in 2004-05 66 Kansas futures 67 Prices • Production risk premium has been removed from the market and this has seen Kansas futures decline from in excess of US$4 bushel to US$3.40 bushel • APW National Pool return has declined from $228 FOB to $200 FOB for 2004/05 pool • Pool benefited from the recent weakening in the dollar through its hedging program 68 The future • Increased production and export supply from the Russia and Ukraine likely over time • Exports from the Black Sea work initially into the Mediterranean, then Africa and the Middle East • This is one of the major drivers for AWB to focus on increasing exports into Asian markets over the next five years • AWB exports into Asia in 2004 will be greater than 10 million tonnes for the first time 69 Outlook • Risk premium has been taken out of current prices • Strong competition from Northern Hemisphere export origins in the short term • There is still a tight balance sheet that will react to any production issue in 2005 • China expected to continue strong import program in 2005 • AWB confident of retaining 50% of Iraq import demand 70 APPENDIX 5: Financial Services 71 What we have achieved to date Priority AFSL licence IBD Prospectus & major customer migration Protect & shore-up Harvest Finance business On track to achieve $5m uplift Outcome • Licence approved within timeframe • Enabled AWB to continue to offer the IBD’s • Prospectus launched • 85% conversion • Over 70% market share • Improved sales mgt & RFM’s recruited • Segmentation of customers • Aligned targets and incentive plan 72 What do we offer clients? Harvest Finance Lending • Harvest Loan • Term Loans • Flexible Drawdown Loan • Seasonal Finance • Advanced Payment • Deferred Payment • $1.5b book • Line of Credit • Fastrak Finance • $1.1b book Deposits Insurance Net Access • Call Investment Account • General Insurance • Landmark Finance Online Plus • Rural Cheque Account • Crop Insurance Wealth Management • Financial Advice • Transfer funds • Master Trust Platform • Views statements • Investment Products • Rural Card • Stud Livestock Insurance • Term Deposit • Transit Insurance • Pay bills • $303m book • $120m book • 2,800 clients • New business opportunity 73 How big is the opportunity? Lending Total Agri-business market Earning potential of total market $30-$35b $610m Harvest Finance $2.1b $42m Deposits $11b $110m Wealth Management $4b $80m $760m $140m Insurance 74 Market trends and impacts Lending Harvest Finance Deposits Wealth Insurance • Larger clients • Larger deals • More professional operators • Cashflow out of sector • Equity in Farms unlocked • Lower premiums • Scope to differentiate • Market share erosion • Increased choice and competition • Increased choice and competition • Greater competition for customer ownership • Pressure on smaller operators • Increased need for seasonal funding • E-solution • Barriers to entry • Focus on choice and independence • Shake-out of Intermediaries • E-solutions Increasing role of intermediaries • Clients approached by brokers on fee for success basis • Maintain strength • Greater focus on lifetime value • Greater competition for customer ownership • Role of intermediary is key Farm succession issues • Lending opportunities • Leverage client base • Increased investment • High advice need • Increased complexity Farm consolidation Competitive market Technology, scale, increased regulation 75 Why we can win • 431 outlets across all regional areas Distribution footprint in rural • Local representation and service • 80 Finance specialists • Often on farm & close to clients business Deeper customer relationships than other Financial Service providers • Insight into the financials and operations of a clients total business • More individualised business/product transactions per client • Specialist focus on agri means no distractions Rural focus • Deeper understanding of agri needs e.g. we want the physical, we see the fund flow (e.g. livestock, grain, wool etc) • Strong suppliers in all categories Supplier relationships – Lending: Rabo – Deposits: NAB, WBC – Insurance: WFI, CGU 76 What are our major initiatives …to be a broad-based rural and regional financial services distributor with niche manufacturing capability where we have a natural competitive advantage Lending Harvest Finance Deposits Wealth Mgt Insurance Product Relationship pricing and bundling Cross sell and bundling programs Tap into commodity cashflows Create agri specific offering Fill product gaps People Recruit and develop high calibre RFM’s Specialist grain expertise FSRA skill accreditation Recruit/ acquire advisory business Recruit and develop specialist staff Process Enhanced loan platform Web enabled Improve client statements Full online proposition Establish new platform Supplier sales conversions Web enabled Reinforce strong brand with grain clients Build FS brand across rural, regional and metro Build FS brand with primary producers Build FS brand across rural, regional and metro Positioning Build FS brand with primary producers 77 Outlook • Rural customers traditionally under serviced • Service based proposition • Leverage customer insights across all business streams • Business partnership 78 APPENDIX 6: Trading 79 Trading group Sales & marketing Australia Trading International Trading Derivatives Trading (Services function – deal making) 80 Objective of the Trading group “To strengthen core trading capability and be a world class global niche agricultural commodity trader on a light asset base model” Trading will build on existing capabilities, domestically and internationally - Utilising a “fund-of-funds” approach to achieve: • Tighter and faster decision making • Dynamic capital and resource allocation • Global trading focus • Trading and marketing synergies 81 Capturing Trading & Marketing synergies Pool Marketing (IS&M) complements Trading activities through its: Trading adds value to the Pool Marketing (IS&M) activities through its: • Market position • Risk management skills •• AWB brand • Wheat acquisition skills and marketing information • Wheat market information • Customer solutions / product bundling offerings • Customer relationships • Competing product information • Customer relationships 82 AWB’s global reach World trade based on 2003-04 Importers World total Wheat AWB wheat exports Oilseeds Sth Amer Other 26% 18% 11% 1% 11% 15% 1% 17% 26% 3% 18% 4% 24% 21% 1% 3% 1% 28% 1% 1% 2% 47% Sth Amer 19% Sth Amer Corn 5% 10% 1% 1% 5% 35% 9% Other 1% Other 34% AWB Share 107 mt 16% 75 mt 1.3% 74 mt 1.4% Source: USDA & AWB trade data 2004 83 Heavy Grains industry used to look like this CARGILL ADM Assets CONAGRA BUNGE LOUIS DREYFUS CONTINENTAL ANDRE NIDERA TRADIGRAIN GLENCORE AWB Light CWB Low High Trading risk profile 84 But has changed dramatically over the past five years … Heavy opening space for a global ‘niche market’ positioning CARGILL ADM WILMAR Assets CONAGRA BUNGE LOUIS DREYFUS GLENCORE AWB Light CWB Low High Trading risk profile 85 Australia Trading (formerly Domestic Trading) Environment Priorities & initiatives Outlook • Large crop, margins continue to be pressured • Strengthen sales links to intensive domestic livestock industries • Bullish domestic crop production outlook • Drought • Expand commodity base • Consolidating customer base • Develop business in non-regulated export grains • Weakening international and domestic commodity prices • Strengthening competitor base – consolidation of trading houses • Conservative selling by growers following drought • Opportunity to develop “deeper” relationships with key customers • Develop livestock value-add activity • Improve efficiency of risk capital utilisation (use fund-of-funds approach) • Market price curve keeping grain away from market …Outcome = diversification of Trading earnings 86 Chartering Environment Priorities & initiatives • Volatility in freight rates driven by commodity boom • Develop additional skills in freight • Freight rates weakening market intelligence globally through 2005 • Counterparty/market default driven by price extremities • Increase operations of vessels in global freight market • Pool chartering dependent on size of export crop • Increase CNF sales of Pool and Non-Pool tonnage • Opportunity to expand primary grain export business into 3rd party freight opportunities • Opportunities to increase global presence through single operational strategy of all AWB freight books Outlook • Increased vessel supply • Economic growth rates from China • Continue to develop a presence as a 3rd party freight supplier • Opportunity to develop back freight businesses (e.g. fertiliser) …Outcome = 24 hour global market coverage in conjunction with Geneva Chartering 87 International Trading (formerly Global Operations) Environment Priorities & initiatives Outlook • 2004-05 larger world crops, lesser price volatility prospects (lower execution risk, but fewer trading opportunities) • Improve quality and origin of earnings and build deeper tailored relationships with a range of highly valued customers • Larger global crop production; declining market volatility • Secure regular supply and/or origination agreements in key markets • Increase penetration of AWB IT into new markets and customers • Inability to attract capabilities to develop niche strategy of business • Increased competitive pressures from global multinational trading entities • Diversify revenue by covering more markets and products • Leverage marketing and trade finance capacity • Merchants’ industry international • Expand and strengthen trading skill set & capability consolidation • Align IT to origination and marketing strategies …Outcome = better market coverage and increased other origin grain volume traded 88 Derivatives Trading Environment Priorities & initiatives Outlook • Drought impacting physical volume • Build deeper tailored relationships with a range of highly valued customers • Good uptake of scale with overseas buyers • Grower willingness to forward contract • Leverage Landmark business to provide an expanded product & service offering to our suppliers and customers • Opportunity to bundle with physical wheat price • Market price environment and its impact on product attractiveness • Customer buying in at lower price environment • Continue to build on business through existing AWB customer base and physical flows • Expand business to external financial clients and other commodities • Broaden the grower product range to increase volumes and marketability of products • Improve sales effort through regional networks …Outcome = Improved quality and origin of earnings 89 Outlook • Strong growth across all activities • Only domestic trading with national presence – reliable trading partner • Fewer players through industry consolidation and exit of medium sized traders • Strong uptake by international customers on product range • Well recognised expertise in chartering environment 90 www.awb.com.au For more information contact: Delphine Cassidy Head of Investor Relations Ph: +61 3 9209 2404 Email: [email protected] 91