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BA – COMMUNICATION – PUBLIC RELATIONS CONCENTRATION PROGRAM ASSESSMENT REPORT: AY 2012-2013 Program Rationale/Purpose Statement: The Bachelor of Arts degree in Communications offers students a thorough grounding in communication theory, practice and ethics along with practical knowledge and skills for majors interested in public relations. Three complimentary interests drive the degree program: 1. To offer communication curricula that is aligned with Tiffin University’s mission of offering professional education. 2. To offer major and minor concentrations that give students the professional and technical skills they need for employment opportunities across different communication fields. 3. To develop solid oral, written and electronic communication skills for its majors and students taking communications courses to fulfill university requirements. Marketing / Recruitment Target Statement: The communications program seeks to recruit students who want to major in one of the three areas of communication offered at Tiffin while receiving a comprehensive general education in a small university environment. As a professionally focused major, the faculty strives to link communication theory with practice so students will be prepared to enter the field with the knowledge and skills to be successful. The strength of the program is in its ability to offer students individual attention in an atmosphere where they can interact, grow and develop as communicators in a close-knit and dynamic educational community. Program Learning Outcomes: Goals of the Program/Corresponding Classes: Students will understand and demonstrate acceptable writing skills appropriate to communicating effectively for public relations organizations. COM212 /218/235/329 / ENG262 Students will recognize theories of public relations practices. COM 416 /441 Program Executive Summary: Section One: Describe all department activities with respect to improving student learning in the major. This may include new faculty hires, course revisions, assignment creation, rubric revisions, goal evaluations, etc. Section Two: Describe which program goal(s) in the Major Program Plan was assessed during the academic year. See Below Section Three: Describe analysis of assessment data and action plans for upcoming academic year. See Below Intended Outcomes/Assessment Criteria: Intended Outcome 1: (D-Writing Skills/D-Career Readiness) Students will understand and demonstrate acceptable writing skills appropriate to communicating effectively for public relations organizations. Assessment Criteria: Students will develop their writing skills for their public relations foundation courses in COM212 or COM218. This will be demonstrated by 80% of students achieving a “B” or higher on their final project in COM212. Section One - Activity Statement: The course being assessed for the 2012-13 academic year is Communication 212 Introduction to Public Relations. Assessed was the final project for the course. Section Two - Results of Outcomes Activity: 2012-2013 Met/Not Met Data Details Met Ninety six percent of the students in Communication 212 achieved a score of 80 percent or higher on their final project in the course. Section Three - Analysis and Action Plans: Ninety six percent of the students in the basic Intro to Public Relations course achieved a score of 80 percent or higher on their final project in the course. The course involved a public relations campaign that combined what students learned during the semester into a practical exercise. This would appear to support a high level of understanding and mastery of course content. The Communication Department hired a new full-time faculty member, beginning fall 2013, who will be responsible for teaching sections of Communication 130, Speech Communication, courses in interpersonal communication and public relations. In addition, the curriculum for Communication 130 was revised, resulting in the selection of a new textbook as well as assignments and focus for the course. In 2013-14, the Department plans to review its concentrations with the intention to revise them as needed. Also, the student newspaper plans to unveil an online platform, enabling students across the communication major to gain valuable professional experience in online media. Intended Outcome 2: (D–Literacy/D-Research Skills/D-Civic Responsibility-Ethical Concerns) Students will recognize theories of public relations practices. Assessment Criteria: Students will recognize theories of public relations practices in COM416 or COM441. This will be demonstrated by 80% of students achieving a “B” or higher on their final project in COM416 or COM441. Section One - Activity Statement: The course being assessed for the 2012-13 academic year is Communication 441 Organizational Communication. Assessed was the final project for the course. Section Two - Results of Outcomes Activity: 2012-2013 Met/Not Met Data Details Not Met Only 72% of the students in Communication 441 Organizational Communication achieved a “B” or higher on their final project. Section Three - Analysis and Action Plans: The final project involved applying the theories and concepts covered in the course to an actual organization. Students each picked a different organization and performed an organizational communication analysis that examined a range of communication behaviors from how employees worked together in groups to leadership and decision making. Some students produced exceptional communication profiles of organizations while others performed below expectations. This seemed to be more a result of a lack of motivation rather than lack of knowledge. One students failed the course because of plagiarism. The Communication Department hired a new full-time faculty member, beginning fall 2013, who will be responsible for teaching sections of Communication 130, Speech Communication, courses in interpersonal communication and public relations. In addition, the curriculum for Communication 130 was revised, resulting in the selection of a new textbook as well as assignments and focus for the course. In 2013-14, the Department plans to review its concentrations with the intention to revise them as needed. Also, the student newspaper plans to unveil an online platform, enabling students across the communication major to gain valuable professional experience in online media. Updated: November 2011