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GLOBAL MARKETING Marketing Strategy • Strategy is integrated action in pursuit of competitive advantage – Offering unique value to customers that cannot be duplicated by competitors. Benefits of Strategy • Coordinates activities among functional areas of organization • Defines resource allocation • Leads to a superior market position Components of Strategy Statement of objectives Selection of strategic alternative(s) Establish general direction of strategy Selection of customer targets Choice of competitor targets Positioning Statement of core strategy Description of supporting marketing mix Description of supporting functional programs Implement strategy Considerations for Global Strategy • • • • • • • Political risk Market access Land, labor, and capital costs Shipping considerations Country infrastructure Foreign exchange Product fit International Market Entry • Sourcing – Should the firm export or produce locally? • Licensing • Investment – Joint ventures – Sole ownership • Global strategic partnerships Market Expansion Strategies • Should the firm seek new markets in countries in which it already operates or seek new country markets for already identified and served market segments? Market Segmentation Concentration Diversification Concentration Narrow focus Country focus Diversification Country diversification Global diversification Stages of Global Development Characteristics Domestic International Multinational Global Transnational Key assets Located in home country Core centralized, others dispersed Decentralized & self-sufficient All in home country except marketing or sourcing Dispersed interdependent & specialized Role of country units Single country Adapting & leveraging competencies Exploiting local opportunities Marketing or sourcing Contributions to company worldwide Knowledge Home country Created at center & transferred Retained within operating units Marketing or sourcing developed jointly & shared All functions developed jointly & shared Strengths NA Ability to exploit parent company's knowledge & capabilities thru worldwide diffusion of products Flexible ability to respond to national differences Global market or supplier reach, leveraging the home country organization, skills, & resources Combines the strengths of each of the preceding stages in an integrated network, leveraging worldwide learning & experience Generic Marketing Strategies Broad target Cost Leadership Differentiation Narrow target Cost Focus Focused Differentiation Lower cost Differentiation Competitive Advantage Broad Market Strategies • Cost-leadership advantage – Low-cost producer – Experience curve – Need to obtain largest market share to have lowest cost per unit in industry – Ability to offer lower prices and more value to customers in competitive stages of product life cycle • Differentiation – An actual or perceived uniqueness in product offering – Ability to command premium price Narrow Target Strategies • Focused Differentiation – Offers a narrow target market the perception of product uniqueness at a premium price • Cost Focus – Offers a narrow target market lower prices than the competition • Differentiation – adding a set of meaningful and valued differences to distinguish the firm’s offering from competitors’ offerings – Criteria: • important • distinctive • superior • preemptive • affordable • profitable • Differentiation Variables Product Services Personnel Channel Image Form Ordering ease Competence Coverage Symbols Features Delivery Courtesy Expertise Media Performance Installation Credibility Performance Atmosphere Conformance Customer training Reliability Durability Customer consulting Responsiveness Reliability Maintenance & repair Communication Repairability Miscellaneous Style Design Events Implications of Product Life Cycle on Marketing Strategy Introduction Stage • Objective: Create awareness and product trial Product—offer a basic product Price—charge cost-plus Distribution—selective Communications—target advertising to early adopters and dealers to increase awareness; heavy sales promotion to stimulate trial Growth Stage • Objective: Maximize market share Product—product extensions, warranties Price—decrease prices to penetrate Distribution—intensive Communications—target advertising to mass market to increase awareness; reduce sales promotions Maturity Stage • Objective: Maximize profit while defending market share Product—diversify products and brands Price—match or best competitors’ prices Distribution—more intensive Communications—use advertising to stress brand differences and benefits; increase sales promotions to encourage brand switching Decline Stage • Objective: Reduce expenditure and milk the brand Product—phase out weak models Price—cut price Distribution—selective; phase out unprofitable outlets Communications—reduce and target hard-core loyals; reduce sales promotions to minimal levels