Download Unit 1.4: Making the Start-up Effective Revision checklist Name: Key

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Transcript
Unit 1.4: Making the Start-up Effective
Name: ________________
Revision checklist
Key terms
Marketing mix
Price
Product
Place
Promotion
Sole trader
Unlimited liability
Limited liability
Company
Records
HMRC
VAT
Income tax
Definition
National Insurance
contribution
Corporation tax
Week beginning 12 March
Customer service
Customer satisfaction
Repeat purchase
Job applicant
Job description
Person specification
Application form
Curriculum vitae
Motivation
On-the-job training
Off-the-job training
Make sure you know:
1.
3 elements of
customer focus
2.
3.
1.
2.
The 4 ‘P’s of the
marketing mix
3.
4.
The types of
business
ownership that
have unlimited
liability
The types of
business
ownership that
have limited
liability
1.
2.
1.
2.
1.
4 factors that are
different between
private limited
companies and
sole traders
2.
3.
4.
1.
2.
5 tips / rules for
naming a business
3.
4.
5.
1.
2 reasons why
businesses need to
2.
keep good records
4 factors that will
affect customer
satisfaction
1.
2.
3.
4.
2 benefits of
delivering
customer
satisfaction
1.
2.
1.
3 ways to
encourage repeat
purchase
2.
3.
1.
2.
5 documents used
in the recruiting
process
3.
4.
5.
1.
3 stages of the
selection process
2.
3.
1.
Two different
types of training
2.
1.
3 ways to motivate 2.
employees
3.
1.
2.
4 areas covered by
legislation in the
3.
workplace
4.