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Processes of social influence through attitude change.
Processes of social influence through attitude change.

... tial and produce more attitude change than sources of low credibility. A person's credibility or authority (see Cialdini, 2001) stems from his or her reputa­ tion for having extensive knowledge, expertise, or honesty, and much research has been devoted to these individual source factors in persuasio ...
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... explained by the perceptions individuals form of their own processing (B) and the influence of these perceptions on attitude strength dimensions (C) (see Figure 1). The growing evidence surrounding attitude certainty will be our focal point, but we also discuss implications for other dimensions of at ...
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... the product do and why is it a superior choice? When it comes to taking action and making the purchase decision, consumers can decide: “I like it, I prefer it, I feel good about it,” (Roberts, 2004, p. 43). Through studies done by John Cacioppo and Richard Petty (1979), it was found that “subjects w ...
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... implemented in a decade were more sensitive to the source of the argument (i.e., whether the source was an expert). Data from personal relevance studies such as the one above are often interpreted to be consistent with dual process models of attitudes, which distinguish between two types of informat ...
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... implemented in a decade were more sensitive to the source of the argument (i.e., whether the source was an expert). Data from personal relevance studies such as the one above are often interpreted to be consistent with dual process models of attitudes, which distinguish between two types of informat ...
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... Cognitive dissonance refers to conflicting attitudes, behaviors or beliefs, according to Simple Psychology. The theory of cognitive dissonance states that it occurs when someone holds two or more conflicting attitudes or beliefs about one product or service. Cognitive dissonance is most likely to oc ...
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... aware that the product or services exists. If audience never hears the message, they will not act on it. (2) Interest – it is not sufficient just to grab attention. Message must interest them and persuade them that the product or service is relevant to their needs. (3) Understanding- once an interes ...
Attitude Change: Multiple Roles for Persuasion
Attitude Change: Multiple Roles for Persuasion

... affective, cognitive, and behavioral bases of attitudes can be independent (Zanna & Rempel, 1988), they are often inextricably interlinked as postulated by the consistency theorists. That is, if one’s affect changes, one’s cognitive responses and behavioral tendencies typically change as well (e.g., ...
Consumer Attitude: Some Reflections on Its Concept
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... et al (2000) maintain that attitudes are shaped by our values and beliefs, which are learned. Values vary by level of specificity. Bearden et al (1995) describes values as shared beliefs or cultural norms about what is important or right. Values, such as the need to belong or to succeed, represent i ...


... Recall the last time you purchased toilet soap, a book for your leisure reading and a dinner at a restaurant. Try and spell out the various physical and mental activities which you indulged in at each stage of the decision process, starting from problem recognition. (For instance, the problem recogn ...
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Elaboration likelihood model

The Elaboration Likelihood Model (ELM) of persuasion is a dual process theory describing how attitudes form and change. The ELM was developed by Richard E. Petty and John Cacioppo in the mid-1970s. The model aims to explain different ways of processing stimuli, why they are used, and their outcomes on attitude change. The ELM proposes two major routes to persuasion: the central route and the peripheral route. Under the central route, persuasion will likely result from a person's careful and thoughtful consideration of the true merits of the information presented in support of an advocacy. The central route involves a high level of message elaboration in which a great amount of cognition about the arguments are generated by the individual receiving the message. The resulting attitude change will be relatively enduring, resistant, and predictive of behavior. Under the peripheral route, persuasion results from a person's association with positive or negative cues in the stimulus or making a simple inference about the merits of the advocated position. The cues received by the individual under the peripheral route are generally unrelated to the logical quality of the stimulus. These cues will involve factors such as the credibility or attractiveness of the sources of the message, or the production quality of the message. The likelihood of elaboration will be determined by an individual's motivation and ability to evaluate the argument being presented.
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